Senior Clinical Analyst

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          "text": "<p>Responsibilities:</p><p>&nbsp;</p><p>Perform Senior Analyst activities related to support for our acute care Midas application</p><p></p><p>1. System Implementation</p><ul><li>Regularly meets with users, vendors, and IS staff to develop/modify system specifications.</li><li>Designs solutions for applications and prepares the appropriate documentation.</li><li>Supervises development of test data, system testing and documentation for all phases of the application development life cycle.</li><li>Performs Q/A on application functionality.</li><li>Researches and resolves implementation-related Customer Support Center Tickets.</li><li>Adheres to appropriate company Project Management standards.</li><li>Ensures strict adherence to work plans, reporting all serious deviations to management.</li><li>Oversees the training of users in operating procedures for application.</li><li>Provides on call after hours support as required</li></ul><p><br />2. System Maintenance/Support</p><ul><li>Researches and resolves Customer Support Center Tickets including major application upgrades.</li><li>Adheres to Service Level and Change Management Policies.</li><li>Provides on-call support as scheduled.</li><li>Establishes and maintains regular communications with user community.</li><li>Conducts data analysis and provides in-depth ad-hoc reporting which results in recommendations for system/process changes which impact the end-user and the enterprise</li><li>Maintains all documentation of the Midas + Care Management, Seeker and STATIT systems</li><li>Evaluates procedures and operations as they relate to information technology and MIDAS+ system implementation processes</li></ul><p><br />3. Administration and Oversight</p><ul><li>Provides technical support and guidance to other team members as required.</li><li>Maintains Service Excellence principles.</li><li>Prepares and promptly submits all routine and special reports.</li><li>Interviews applicants for vacant positions as needed using appropriate interview techniques.</li><li>Contributes to performance evaluation of junior staff members as needed.</li><li>Keeps management well informed of activities, needs, problems.</li><li>Performs other tasks as required by management.</li></ul><p><br />4. Perform other duties as assigned.</p>",
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          "text": "<p>Requirements<br />:</p><p>&nbsp;</p><ul><li>Associate's Degree, Bachelor's Degree preferred</li><li>5 to 7 plus years of experience</li><li>Five or more years of Clinical Information Systems experience in acute care, multi-facility setting supporting the Midas application or two or more of the following modules: Quality, Case Management, Risk Management, Patient Relations or Infectious Disease</li><li>Experienced report writers or individuals who have worked with the application and have advanced functional knowledge of Midas would be considered for this position.</li><li>Working knowledge of clinical system application design, development, implementation, enhancement, support methods and practices.</li><li>Comprehensive working knowledge of clinical application analysis, design, build, deployment and modification as well as troubleshooting techniques.</li><li>Ability to work with end users to determined software specifications, hardware requirements and process improvement workflows.</li><li>Ability to create system documentation, project plans, test scripts and education materials.</li><li>Working knowledge of project management methodology, ITIL and IS standards, change control, quality and system performance methods and metrics.</li><li>Working knowledge of project and life cycle management methodology.</li><li>General familiarity of end user business practices, concepts and terminology sufficient to support the clinical applications.</li><li>Language proficiency in English, with excellent written and verbal skills.</li></ul>",
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