Sales Service Specialist- Machined Core

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    "description": "<p>JOB SUMMARY: Determine and meet customer needs, and coordinate with sales representatives and internal departments to meet these needs.</p>\r\n\r\n<p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p>\r\n\r\n<p>1. Answer customer inquiries in a prompt, professional manner.</p>\r\n\r\n<p>2. Provide customer service and customer satisfaction with respect to request for quotation, order entry, expediting, shipping and documentation.</p>\r\n\r\n<p>3. Determine the appropriate Plascore product suitable for the customer&rsquo;s application.</p>\r\n\r\n<p>4. Perform contract review on standard products and assist in contract review of non-standard products.</p>\r\n\r\n<p>5. Assist in analyzing customer requirements and devising appropriate solutions to customer application issues.</p>\r\n\r\n<p>6. Follow up on RFQ&rsquo;s to obtain orders or obtain reason for loss.</p>\r\n\r\n<p>7. Update customer contact information on Plascore&rsquo;s contact management system.</p>\r\n\r\n<p>8. Manage samples in sample room.</p>\r\n\r\n<p>9. Coordinate trade shows as assigned.</p>\r\n\r\n<p>10. Assist in updating measures on sales performance and analyzing trends.</p>\r\n\r\n<p>11. Participate in improving our product, processes, equipment, and methods.</p>\r\n\r\n<p>12. Handle internal and external questions in a prompt, professional manner.</p>\r\n\r\n<p>13. Maintain a clean and safe work environment at all times.</p>\r\n\r\n<p>14. Continually look for ways to improve job efficiency and performance.</p>\r\n\r\n<p>15. Perform all reasonably related duties as assigned.</p>\r\n",
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