Patient Care Liaison - Radiology

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    "url": "https://thesouthbendclinic-dulyhealthandcare.icims.com/jobs/17569/patient-care-liaison---radiology/job",
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    "title": "Patient Care Liaison - Radiology",
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    "datePosted": "2026-06-02T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Department</strong>: Radiology</p>\n<p><strong>Location</strong>: Eddy Street Campus – 211 N. Eddy Street, South Bend, IN 46617<strong>Hours</strong>: Full-Time; Monday-Friday: 8:00 am-5:00 pm</p>\n<h3><strong>Join Our Team at The South Bend Clinic!</strong></h3>\n<p>At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace.</p>\n<p>We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.</p>\n<h3><strong>Why Choose The South Bend Clinic?</strong></h3>\n<p>We’re committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:</p>\n<ul>\n <li><p><strong>Financial Wellness</strong>:</p>\n  <ul>\n   <li><strong>Daily Pay</strong>: Access your earned wages when you need them.</li>\n   <li><strong>Tuition Reimbursement</strong>: Up to $5,250 per year to support your education.</li>\n   <li><strong>401(k) Match</strong>: Plan for your future with our competitive matching program.</li>\n   <li><strong>3-Year Vesting</strong>: Achieve full ownership of your retirement contributions in just three years.</li>\n  </ul></li>\n <li><p><strong>Health & Well-Being</strong>:</p>\n  <ul>\n   <li>Comprehensive medical and prescription coverage, including <strong>100% coverage (after deductible)</strong> when using a Duly provider.</li>\n   <li><strong>Pet Health Coverage</strong>: Because your furry friends matter too.</li>\n  </ul></li>\n <li><p><strong>Work-Life Balance</strong>:</p>\n  <ul>\n   <li><strong>Paid Volunteer Time</strong>: 40 hours of paid time off annually to give back to your community.</li>\n   <li><strong>Parental Leave</strong>: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.</li>\n  </ul></li>\n <li><p><strong>Inclusive Culture</strong>:</p>\n  <ul>\n   <li>A workplace that prioritizes <strong>Diversity, Equity, and Inclusion (DEI)</strong> and is dedicated to making a positive social impact.</li>\n  </ul></li>\n</ul>\n<h2>Responsibilities</h2>Under the direction of the Radiology supervisor, serves as a primary assistant to Technologists and Radiologists. Practices high quality medical care in performing a variety of patient care activities such as patient preparation for exams, stocking supplies, patient history documentation, communication of STAT results to ordering providers, and various other Radiology duties.\n<ul>\n <li>Patient exam and preparation \n  <ul>\n   <li>Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies</li>\n   <li>Escorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptoms</li>\n  </ul></li>\n</ul>\n<ul>\n <li>Assists with Exams and procedures\n  <ul>\n   <li>Assists the technologists with workflow, positions, and contrast preparation</li>\n   <li>As needed, assist with setting up medical coils or phantom handling and exam/procedure preparation</li>\n   <li>Assist Radiology Coordinator with distribution of exams to Radiologists</li>\n   <li>Connect Radiologists with ordering providers to report STAT results</li>\n   <li>Assist Radiology QA and Compliance team with other data projects</li>\n  </ul></li>\n <li>Quality control procedures \n  <ul>\n   <li>Cleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standards</li>\n   <li>Maintains department areas and patient areas for cleanliness</li>\n   <li>Stocks clean linen and empties the soiled linen receptacles as needed</li>\n   <li>Maintains department logs assuring adherence to SBC Safety/OSHA cleaning standards</li>\n  </ul></li>\n <li>Patient Documentation \n  <ul>\n   <li>Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow</li>\n   <li>Documents patient information, including current medications, reasons for the visit, and patient symptoms</li>\n   <li>Assures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports</li>\n   <li>Familiarizes oneself with necessary department paperwork and can identify and complete it</li>\n   <li>Prepares patient paperwork as per department guidelines</li>\n  </ul></li>\n</ul>\n<h2>Qualifications</h2>\n<p>Education/Certification/License:</p>\n<ul>\n <li>High school diploma or equivalent is required.</li>\n</ul>\n<p>Knowledge, Skills, and Abilities:</p>\n<ul>\n <li>Previous experience in scheduling is preferred. Must have prior computer experience. Position requires constant and frequent judgment and response. Must have excellent communication and grammar skills. Must be detail oriented. Must have good follow through, be able to multi-task, and possess sound judgment.</li>\n</ul>",
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