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Patient Access Representative- Pre Registration

5c155f98 50a7 46fa A7e9 68eb2202e3f6 19000101 000001 · Harrisburg, PA, US, Harrisburg, PA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5c155f98 50a7 46fa A7e9 68eb2202e3f6 19000101 000001
TitlePatient Access Representative- Pre Registration
Normalized title-
Department / team-
LocationHarrisburg, PA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-06-21 / 2026-06-21

Related slices

PageWhat it containsOpen
Company jobsActive postings from 5c155f98 50a7 46fa A7e9 68eb2202e3f6 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Harrisburg.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company5c155f98 50a7 46fa A7e9 68eb2202e3f6 19000101 000001
Source4ed8272d-accb-4010-a61a-aece2f3a1aea
ATS providerADP Workforce Now Recruiting

Description

Job Summary: The Patient Access Representative – Pre-Registration is responsible for supporting an efficient and effective registration process by contacting patients prior to scheduled appointments to verify and update demographic, insurance, guarantor, and appointment information. This role assists with insurance eligibility verification, patient communication, and coordination of pre-registration activities to support patient access and continuity of care. The Patient Access Representative – Pre-Registration also supports front-end registration operations and provides excellent customer service while maintaining compliance with Hamilton Health Center policies, procedures, and confidentiality standards. Benefits Offered: In addition to your base salary, you are also eligible to receive: Generous paid time off Birthday holiday and 7 paid holidays Medical, Dental & Vision Coverage Company-paid life insurance Retirement Plan with matching opportunity Employee Assistance Program Essential Functions: Guide patients through the pre-registration process Contact patients prior to appointments to verify and update demographic, insurance, guarantor, and appointment information Verify insurance eligibility and communicate applicable co-pay information to patients Review and update Primary Care Provider (PCP) information as needed Inform uninsured patients of required documentation needed for Hamilton Health Center’s Sliding Fee Program Educate patients regarding required items for appointments, including insurance cards, photo identification, and medical records for new patient visits Transfer patients to appropriate departments for assistance with PCP changes when necessary Answer patient questions regarding registration processes and practice operations Assist with check-in/check-out coverage as needed Maintain confidentiality and comply with HIPAA regulations and Hamilton Health Center policies Demonstrate professionalism and provide excellent customer service to patients and staff Support departmental productivity, quality, and operational goals Demonstrate Hamilton Health Center workplace values: Innovation, Integrity, Quality, Accountability, Respect, Commitment, and Inclusion Perform other job-related duties as assigned Minimum Education/Certifications: High School diploma or equivalent required Minimum Work Experience: Minimum of one (1) year of experience in a customer service-related position required Experience working with Electronic Medical Records (EMR), preferred Proficiency in Microsoft Office applications preferred This job description is a general outline of duties performed and is not to be construed as encompassing all duties performed within the position. All individuals selected for a position will undergo a background check appropriate for the position’s responsibilities. All About Hamilton Health Center Hamilton Health Center (Hamilton), established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. Hamilton continues to grow by taking a holistic and comprehensive approach to patient-centered care. Our mission is to improve the health of Central Pennsylvania’s residents by delivering high-quality, respectful, and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is to be the premier community health clinic for the underinsured and uninsured, offering medical, dental, social, and related services, and to be a healthcare provider of choice in the Greater Harrisburg area. For more than 50 years, we have remained true to this mission. EOE

Full job record

Job ID31b8f915f2522aab2997ce091713f4998e065c51
Org ID83140a47-1b3d-4ddd-a6c2-a50177120851
Source ID4ed8272d-accb-4010-a61a-aece2f3a1aea
Board ID4ed8272d-accb-4010-a61a-aece2f3a1aea
Provideradp_workforcenow
Provider Job Key957024
TitlePatient Access Representative- Pre Registration
Normalized Title—
Statusactive
Activeyes
Location TextHarrisburg, PA, US, Harrisburg, PA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionPA
CityHarrisburg
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5c155f98-50a7-46fa-a7e9-68eb2202e3f6&ccId=19000101_000001&lang=en_US&type=JS&jobId=957024&jwId=9201534413600_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5c155f98-50a7-46fa-a7e9-68eb2202e3f6&ccId=19000101_000001&lang=en_US&type=JS&jobId=957024&jwId=9201534413600_1
First Seen At2026-05-31 18:30:49Z
Last Seen At2026-06-21 11:42:59Z
Last Checked At2026-06-21 11:42:59Z
Last Changed At2026-06-21 11:42:59Z
Inactive At—
Source Posted At2026-05-19 15:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=5c155f98-50a7-46fa-a7e9-68eb2202e3f6|19000101_000001/date=2026-06-21/2026-06-21T11-42-58-318Z-3bab95761c7544a2c6f0d06d0fd5ee86caa773d565b1925682323626c35dba35.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<h3 data-start=\"53\" data-end=\"69\" data-section-id=\"udjkwn\" data-pasted=\"true\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Job Summary:</span></h3><p data-start=\"70\" data-end=\"809\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>The Patient Access Representative &ndash; Pre-Registration is responsible for supporting an efficient and effective registration process by contacting patients prior to scheduled appointments to verify and update demographic, insurance, guarantor, and appointment information. This role assists with insurance eligibility verification, patient communication, and coordination of pre-registration activities to support patient access and continuity of care. The Patient Access Representative &ndash; Pre-Registration also supports front-end registration operations and provides excellent customer service while maintaining compliance with Hamilton Health Center policies, procedures, and confidentiality standards.</span></p><h3 data-start=\"811\" data-end=\"832\" data-section-id=\"3yg6o1\" data-pasted=\"true\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Benefits Offered:</span></h3><p data-start=\"833\" data-end=\"899\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>In addition to your base salary, you are also eligible to receive:</span></p><ul data-start=\"901\" data-end=\"1116\"><li data-start=\"901\" data-end=\"927\" data-section-id=\"lzp2jg\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Generous paid time off</li><li data-start=\"928\" data-end=\"968\" data-section-id=\"1jmpsua\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Birthday holiday and 7 paid holidays</li><li data-start=\"969\" data-end=\"1006\" data-section-id=\"1t5a2qd\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Medical, Dental &amp; Vision Coverage</li><li data-start=\"1007\" data-end=\"1038\" data-section-id=\"18vbl9e\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Company-paid life insurance</li><li data-start=\"1039\" data-end=\"1084\" data-section-id=\"1wiyysc\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Retirement Plan with matching opportunity</li><li data-start=\"1085\" data-end=\"1116\" data-section-id=\"1sissmw\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Employee Assistance Program</li></ul><h3 data-start=\"1118\" data-end=\"1142\" data-section-id=\"11ucxwz\" data-pasted=\"true\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Essential Functions:</span></h3><ul data-start=\"1143\" data-end=\"2443\"><li data-start=\"1143\" data-end=\"1198\" data-section-id=\"1d38b4w\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Guide patients through the pre-registration process</li><li data-start=\"1199\" data-end=\"1325\" data-section-id=\"ixc1lf\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Contact patients prior to appointments to verify and update demographic, insurance, guarantor, and appointment information</li><li data-start=\"1326\" data-end=\"1416\" data-section-id=\"1gxjf7h\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Verify insurance eligibility and communicate applicable co-pay information to patients</li><li data-start=\"1417\" data-end=\"1488\" data-section-id=\"9hy8w7\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Review and update Primary Care Provider (PCP) information as needed</li><li data-start=\"1489\" data-end=\"1600\" data-section-id=\"1dvr7cr\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Inform uninsured patients of required documentation needed for Hamilton Health Center&rsquo;s Sliding Fee Program</li><li data-start=\"1601\" data-end=\"1756\" data-section-id=\"nvebye\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Educate patients regarding required items for appointments, including insurance cards, photo identification, and medical records for new patient visits</li><li data-start=\"1757\" data-end=\"1852\" data-section-id=\"r6dvqq\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Transfer patients to appropriate departments for assistance with PCP changes when necessary</li><li data-start=\"1853\" data-end=\"1938\" data-section-id=\"11f2skn\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Answer patient questions regarding registration processes and practice operations</li><li data-start=\"1939\" data-end=\"1992\" data-section-id=\"kpa5kk\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Assist with check-in/check-out coverage as needed</li><li data-start=\"1993\" data-end=\"2091\" data-section-id=\"4088lu\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Maintain confidentiality and comply with HIPAA regulations and Hamilton Health Center policies</li><li data-start=\"2092\" data-end=\"2184\" data-section-id=\"12vy19r\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Demonstrate professionalism and provide excellent customer service to patients and staff</li><li data-start=\"2185\" data-end=\"2254\" data-section-id=\"p7n2mu\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Support departmental productivity, quality, and operational goals</li><li data-start=\"2255\" data-end=\"2394\" data-section-id=\"718xfb\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Demonstrate Hamilton Health Center workplace values: Innovation, Integrity, Quality, Accountability, Respect, Commitment, and Inclusion</li><li data-start=\"2395\" data-end=\"2443\" data-section-id=\"1h2806o\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Perform other job-related duties as assigned</li></ul><h3 data-start=\"2445\" data-end=\"2482\" data-section-id=\"2c9hac\" data-pasted=\"true\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Minimum Education/Certifications:</span></h3><ul data-start=\"2483\" data-end=\"2529\"><li data-start=\"2483\" data-end=\"2529\" data-section-id=\"1uo42hk\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>High School diploma or equivalent required</li></ul><h3 data-start=\"2531\" data-end=\"2559\" data-section-id=\"14zz49h\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Minimum Work Experience:</span></h3><ul data-start=\"2560\" data-end=\"2780\"><li data-start=\"2560\" data-end=\"2649\" data-section-id=\"19qnxiu\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Minimum of one (1) year of experience in a customer service-related position required</li><li data-start=\"2650\" data-end=\"2721\" data-section-id=\"5ftq7k\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Experience working with Electronic Medical Records (EMR), preferred</li><li data-start=\"2722\" data-end=\"2780\" data-section-id=\"6qrpzi\" style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Proficiency in Microsoft Office applications preferred</li></ul><p data-start=\"2782\" data-end=\"3049\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>This job description is a general outline of duties performed and is not to be construed as encompassing all duties performed within the position. All individuals selected for a position will undergo a background check appropriate for the position&rsquo;s responsibilities.</span></p><h3 data-start=\"3051\" data-end=\"3087\" data-section-id=\"1iwkrop\" data-pasted=\"true\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>All About Hamilton Health Center</span></h3><p data-start=\"3088\" data-end=\"3882\"><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>Hamilton Health Center (Hamilton), established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. Hamilton continues to grow by taking a holistic and comprehensive approach to patient-centered care. Our mission is to improve the health of Central Pennsylvania&rsquo;s residents by delivering high-quality, respectful, and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is to be the premier community health clinic for the underinsured and uninsured, offering medical, dental, social, and related services, and to be a healthcare provider of choice in the Greater Harrisburg area. For more than 50 years, we have remained true to this mission.</span></p><p data-start=\"3884\" data-end=\"3887\" data-is-last-node=\"\" data-is-only-node=\"\"><strong><span style='font-family: \"times new roman\", serif; font-size: 16px; color: rgb(0, 0, 0);'>EOE</span></strong></p>\n",
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