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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p data-pasted=\"true\" style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!</span></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you&rsquo;ll ever find! Come join us!</span></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1.25; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; margin-left: 0in;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><u style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><strong>How you will enjoy your day</strong></u><strong>:&nbsp;</strong>Supervises daily functions of Guest Services agents</span></p><div><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>Work Performed</u></strong><strong>:</strong></span></p><ol><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure consistency with proper check-in and check-out procedures by Guest Service Agents</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure proper communication with Housekeeping and other departments</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Address all guest needs and requests; ensure Guest Service Agents are following through</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Review daily emergency reports, log books, trace reports, etc.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Maintain updated group information on resumes and in group information folders</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Check timesheets daily and assist with payroll approval and documentation</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Other duties as assigned</li></ol><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>Supervision Exercised</u></strong><strong>:</strong>&nbsp; Guest Service Agents&nbsp;</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>Supervision Received</u></strong><strong>:</strong>&nbsp; &nbsp;Guest Services Manager</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>Responsibility &amp; Authority</u></strong><strong>:</strong></span></p><ol><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\">Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department</li></ol><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>Minimum Requirements</u></strong><strong>:</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">High school degree or equivalent. &nbsp;Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. &nbsp;Computer skills required. &nbsp;Strong guest and team member relations skills&nbsp;</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><u>Physical Requirements</u></strong><strong>:</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">5% Sitting</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">90% Walking, standing and bending</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Lifting/Carrying up to 25 lbs.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Hearing and manual dexterity</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Distance vision 1-3 feet</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to drive golf cart as necessary</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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