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HomeCompaniesElvk Fa Ca3 Oraclecloud Com CX 1001Player Services Representative (Part-time) -PCK

Player Services Representative (Part-time) -PCK

Elvk Fa Ca3 Oraclecloud Com CX 1001 · Pickering, ON, Canada; Great Canadian Toronto, Toronto, ON, CA · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyElvk Fa Ca3 Oraclecloud Com CX 1001
TitlePlayer Services Representative (Part-time) -PCK
Normalized title-
Department / teamGuest Services
LocationPickering, ON, Canada
Work modelOn Site
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-17 / 2026-06-18
Changed / last seen2026-06-21 / 2026-06-22

Related slices

PageWhat it containsOpen
Company jobsActive postings from Elvk Fa Ca3 Oraclecloud Com CX 1001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Pickering.Open
Department jobsActive postings in Guest Services.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyElvk Fa Ca3 Oraclecloud Com CX 1001
Sourcef1397e34-0f3a-4563-b23c-cb80d144bd8c
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Pickering Casino Resort and Casino Ajax are seeking one (1) Part-time Player Services Representative! Under the general direction of the Guest Services Supervisor, the position of Player Services Representative is the ambassador of our Winner’s Circle Rewards loyalty program. This role will provide the highest level of customer service, including greeting customers, providing information on site events and promotions, and explaining the benefits of and enrolling Guests in the loyalty program. You will work under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures. Above all else, management must lead by example to create Great Experiences and Memories for all guests and colleagues! The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values: Provides exceptional customer service to all Guests; Verifies customer’s identification and screens players bonus points to provide information on redemption for cash back, meals or merchandises; Provides customers with information on Casino Pickering Resort facilities and amenities; Builds rapport with Guests and cultivates relationships with high potential Guests; Explain the benefits of the Rapid Rewards Program to customers and encourage enrolment; Answer all Guest’s inquiries and resolves guest’s concerns in a professional and prompt manner; Develops relationships with VIP Guests through interactions on the gaming floor; Devotes significant time being visible and available on the gaming floors to greet Guests; Assists with implementation of on-site events, promotions and entertainment initiatives; Provides support to the Player Development and marketing team as required; Assists in marketing and promotional events as required; Comply with the Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and regulations; Perform other duties as assigned by management. Successful applicants will demonstrate the following qualifications: Post-secondary education in Hospitality, Marketing, Sales or a related field; Minimum of one (1) year of relevant hospitality experience; Knowledge of other loyalty programs an asset; Bilingualism considered an asset (Cantonese and/or Mandarin); Ability to maintain tact and composure during high-stress situations; Strong written and verbal communication skills; Excellent time management, organizational skills, and ability to meet deadlines; Ability to work independently as well as a member of a team; Strong problem-solving skills and ability to take the initiative; Excellent customer service skills in order maintain a good rapport with vendors, employees and management; Willing to work flexible schedule including weekends, holidays and overnight shifts; Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario. Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?

Full job record

Job ID316b6615457b1199ebbdb915073c3075972a437a
Org IDe6dde85c-d6e9-4a88-a5c2-58b43073fab2
Source IDf1397e34-0f3a-4563-b23c-cb80d144bd8c
Board IDf1397e34-0f3a-4563-b23c-cb80d144bd8c
Provideroracle_hcm
Provider Job Key8602
TitlePlayer Services Representative (Part-time) -PCK
Normalized Title
Statusactive
Activeyes
Location TextPickering, ON, Canada; Great Canadian Toronto, Toronto, ON, CA
DepartmentGuest Services
Team
Employment Type
Workplace Typeon_site
Remote Policy
CountryCanada
RegionON
CityPickering
Salary RawDescription Pickering Casino Resort and Casino Ajax are seeking one (1) Part-time Player Services Representative! Under the general direction of the Guest Services Supervisor, the position of Player Services Representative is the ambassador of our Winner’s Circle Rewards loyalty program. This role will provide the highest level of customer service, including greeting customers, providing information on site events and promotions, and explaining the benefits of and enrolling Guests in the loyalty program. You will work under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies and procedures. Above all else, management must lead by example to create Great Experiences and Memories for all guests and colleagues! The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values: Provides exceptional customer service to all Guests; Verifies customer’s identification and screens players bonus points to provide information on redemption for cash back, meals or merchandises; Provides customers with information on Casino Pickering Resort facilities and amenities; Builds rapport with Guests and cultivates relationships with high potential Guests; Explain the benefits of the Rapid Rewards Program to customers and encourage enrolment; Answer all Guest’s inquiries and resolves guest’s concerns in a professional and prompt manner; Develops relationships with VIP Guests through interactions on the gaming floor; Devotes significant time being visible and available on the gaming floors to greet Guests; Assists with implementation of on-site events, promotions and entertainment initiatives; Provides support to the Player Development and marketing team as required; Assists in marketing and promotional events as required; Comply with the Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and regulations; Perform other duties as assigned by management. Successful applicants will demonstrate the following qualifications: Post-secondary education in Hospitality, Marketing, Sales or a related field; Minimum of one (1) year of relevant hospitality experience; Knowledge of other loyalty programs an asset; Bilingualism considered an asset (Cantonese and/or Mandarin); Ability to maintain tact and composure during high-stress situations; Strong written and verbal communication skills; Excellent time management, organizational skills, and ability to meet deadlines; Ability to work independently as well as a member of a team; Strong problem-solving skills and ability to take the initiative; Excellent customer service skills in order maintain a good rapport with vendors, employees and management; Willing to work flexible schedule including weekends, holidays and overnight shifts; Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario. Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://elvk.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/8602
Apply URLhttps://elvk.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/8602
First Seen At2026-06-18 11:43:20Z
Last Seen At2026-06-22 15:04:06Z
Last Checked At2026-06-22 15:04:06Z
Last Changed At2026-06-21 12:44:16Z
Inactive At
Source Posted At2026-06-17 16:30:20Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=elvk.fa.ca3.oraclecloud.com|CX_1001/date=2026-06-22/2026-06-22T15-03-57-321Z-fc89d6852517433d9b04f18e2f25207f317c248c7930bc9322fdb2150ce9dd00.json
Event Fields
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  "last_changed_at": "2026-06-21T12:44:16.024Z",
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Parsed Structured
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Extensions
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Native Structured
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