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IT Operations Support

94967c0a 4238 43e8 B193 Aeb868e969ab 19000101 000001 · Peoria, IL, US, Peoria, IL · Remote · Active · $15–$17 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company94967c0a 4238 43e8 B193 Aeb868e969ab 19000101 000001
TitleIT Operations Support
Normalized title-
Department / team-
LocationPeoria, IL, United States
Work modelRemote / Remote
Employment typePart Time
Salary$15–$17 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-20 / 2026-06-20

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PageWhat it containsOpen
Company jobsActive postings from 94967c0a 4238 43e8 B193 Aeb868e969ab 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Peoria.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company94967c0a 4238 43e8 B193 Aeb868e969ab 19000101 000001
Sourced373bb19-88c6-4038-9318-ca093f6092d5
ATS providerADP Workforce Now Recruiting

Description

Position: IT Operations Support Position Location: Peoria Service Center, 507 E. Armstrong Ave., Peoria, IL 61603 Position Type: Part-Time, 10 hours per week About Us Easterseals Central Illinois empowers children with developmental delays, disabilities, and other special needs to reach their fullest potential. Every therapy session, classroom, and camp experience is supported by a secure and reliable technology infrastructure that keeps our teams connected and our services running smoothly. We are looking for an Information Technology (IT) Operations Support team member to provide hands-on technical assistance and support related to computer systems, hardware, software, and day-to-day IT operations. This role supports device setup and provisioning, responds to help desk requests, assists employees with technical troubleshooting, and helps ensure our technology systems operate efficiently across our service locations. If you are customer service-focused, enjoy solving technical problems, and want your work to make a meaningful impact in the community, we invite you to apply. See the Impact: Compensation: Compensation for this position falls within the range of $15-$17 per hour. The final offer will consider several individualized factors, including relevant experience, scope and responsibilities of the role, qualifications and credentials, talent availability and specialization, and organizational needs. This range is subject to change in the future. Position Objective: Information Technology (IT) Operations Support is responsible for providing end-user technical assistance and support related to computer systems, hardware, and/or software. The IT Operations Support will assist the IT department by supporting device provisioning, managing help desk tickets, and providing end-user training. Job Functions Provide excellent customer service by responding to requests in a timely, polite, and professional manner. Respond to incident tickets in person or via remote access. Document and escalate incident tickets as necessary. Assist with processes for new hires. Perform physical installations of laptops, desktops, peripherals, and telecom devices. Assist with special projects and other duties as assigned. Education/Experience Requirements High School Diploma or equivalent and enrollment in a two- or four-year degree program in a relevant field, preferred. At least one year of experience in IT customer service, preferably using a ticketing system. Competency Requirements Proficiency in Microsoft Windows 10 and 11, Office 365, and software (word processing, data management, spreadsheets, and presentations). Proficiency in IT systems, including networking, security, browser troubleshooting, and hardware components. Ability to diagnose and resolve technical issues independently. Fast, accurate data entry and strong multitasking abilities. Strong verbal, written, and interpersonal communication skills. Excellent customer service skills with the flexibility to adapt to shifting priorities. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have visual ability sufficient to read and complete written correspondence, reports, etc., and computer screen information. Regular use of hands to grasp, handle, or feel. Regular standing, walking, sitting, climbing, grabbing, bending, stooping, pushing, pulling and reaching. Ability to lift and/or carry up to 50 pounds. Ability to operate and repair routine maintenance equipment and to drive company-owned motor vehicles to all Easterseals centers and service sites within a 100-mile radius, as needed. Work Environment Routinely works in office environments with little exposure to excessive noise, dust, temperature. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Easterseals Central Illinois is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Easterseals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, call 309.686.1177.

Full job record

Job ID3164428545387ac98f42b3ec88954b4d839e9a84
Org IDdaea0532-e7c2-4272-b90b-11a4cdb4db7c
Source IDd373bb19-88c6-4038-9318-ca093f6092d5
Board IDd373bb19-88c6-4038-9318-ca093f6092d5
Provideradp_workforcenow
Provider Job Key562772
TitleIT Operations Support
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Statusactive
Activeyes
Location TextPeoria, IL, US, Peoria, IL
Department—
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Employment Typepart_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionIL
CityPeoria
Salary RawCompensation: Compensation for this position falls within the range of $15-$17 per hour
Salary Min15
Salary Max17
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=94967c0a-4238-43e8-b193-aeb868e969ab&ccId=19000101_000001&lang=en_US&type=JS&jobId=562772&jwId=9201585072833_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=94967c0a-4238-43e8-b193-aeb868e969ab&ccId=19000101_000001&lang=en_US&type=JS&jobId=562772&jwId=9201585072833_1
First Seen At2026-05-31 18:56:59Z
Last Seen At2026-06-20 14:28:43Z
Last Checked At2026-06-20 14:28:43Z
Last Changed At2026-06-20 14:28:43Z
Inactive At—
Source Posted At2026-05-22 15:32:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><p data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><span style=\"color: rgb(0, 0, 0);\">Position: </span></strong><span style=\"color: rgb(0, 0, 0);\">IT Operations Support</span></span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Position Location:&nbsp;</strong>Peoria Service Center, 507 E. Armstrong Ave., Peoria, IL 61603</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Position Type:</strong> Part-Time, 10 hours per week</span></p><hr><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong><span style=\"color: rgb(0, 0, 0);\">About Us</span></strong></span></p><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\">Easterseals Central Illinois empowers children with developmental delays, disabilities, and other special needs to reach their fullest potential. Every therapy session, classroom, and camp experience is supported by a secure and reliable technology infrastructure that keeps our teams connected and our services running smoothly.</span></p><p data-pasted=\"true\"><span style=\"color: rgb(0, 0, 0); font-size: 14px; font-family: arial, sans-serif;\">We are looking for an Information Technology (IT) Operations Support team member to provide hands-on technical assistance and support related to computer systems, hardware, software, and day-to-day IT operations. This role supports device setup and provisioning, responds to help desk requests, assists employees with technical troubleshooting, and helps ensure our technology systems operate efficiently across our service locations. If you are customer service-focused, enjoy solving technical problems, and want your work to make a meaningful impact in the community, we invite you to apply.</span></p><p><strong>See the Impact:</strong></p><p><span contenteditable=\"false\" draggable=\"true\" class=\"fr-video fr-deletable fr-fvc fr-dvb fr-draggable\"><iframe width=\"640\" height=\"360\" src=\"https://www.youtube.com/embed/MajU7oue8ug??si=dfV0lNHE1mVhhCPh&wmode=opaque&rel=0\" frameborder=\"0\" allowfullscreen=\"\" class=\"fr-draggable\"><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span><span class=\"fr-mk\" style=\"display: none;\">&nbsp;</span></iframe></span></p><hr><p data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><u>Compensation:</u></span></strong></span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Compensation for this position falls within the range of $15-$17 per hour. The final offer will consider several individualized factors, including relevant experience, scope and responsibilities of the role, qualifications and credentials, talent availability and specialization, and organizational needs. This range is subject to change in the future.&nbsp;</span></p><hr><p data-pasted=\"true\"><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Position Objective:&nbsp;</strong>Information Technology (IT) Operations Support is responsible for providing end-user technical assistance and support related to computer systems, hardware, and/or software. The IT Operations Support will assist the IT department by supporting device provisioning, managing help desk tickets, and providing end-user training.</span></p><p data-pasted=\"true\"><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><strong>Job Functions</strong></span></p><ul><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Provide excellent customer service by responding to requests in a timely, polite, and professional manner.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Respond to incident tickets in person or via remote access.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Document and escalate incident tickets as necessary.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Assist with processes for new hires.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Perform physical installations of laptops, desktops, peripherals, and telecom devices.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Assist with special projects and other duties as assigned.</li></ul><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><strong>Education/Experience Requirements</strong></span></p><ul><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">High School Diploma or equivalent and enrollment in a two- or four-year degree program in a relevant field, preferred.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">At least one year of experience in IT customer service, preferably using a ticketing system.</li></ul><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><strong>Competency Requirements</strong></span></p><ul><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Proficiency in Microsoft Windows 10 and 11, Office 365, and software (word processing, data management, spreadsheets, and presentations).</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Proficiency in IT systems, including networking, security, browser troubleshooting, and hardware components.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Ability to diagnose and resolve technical issues independently.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Fast, accurate data entry and strong multitasking abilities.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Strong verbal, written, and interpersonal communication skills.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Excellent customer service skills with the flexibility to adapt to shifting priorities.</li></ul><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><strong>Physical Requirements</strong></span></p><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</span></p><ul><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Must have visual ability sufficient to read and complete written correspondence, reports, etc., and computer screen information.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Regular use of hands to grasp, handle, or feel.&nbsp;</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Regular standing, walking, sitting, climbing, grabbing, bending, stooping, pushing, pulling and reaching.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Ability to lift and/or carry up to 50 pounds.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Ability to operate and repair routine maintenance equipment and to drive company-owned motor vehicles to all Easterseals centers and service sites within a 100-mile radius, as needed.</li></ul><p><span style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\"><strong>Work Environment</strong></span></p><ul><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Routinely works in office environments with little exposure to excessive noise, dust, temperature.</li><li style=\"color: rgb(0, 0, 0); font-family: arial, sans-serif; font-size: 14px;\">Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.&nbsp;</li></ul><hr><p><span style=\"font-size: 14px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Easterseals Central Illinois is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Easterseals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, call 309.686.1177.</span></p></div></div></div></div></div></div></div></div></div>\n",
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