Field Service Technician

{
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  "source_hash": "438d9650ba33985318f6e1cf350b8a181b35236c6a8d5c919cc8de76aee3c508",
  "last_changed_at": "2026-05-31T19:06:48.116Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Fort Lauderdale, FL 33309; 5535 NW 35th Ave Ste B, Fort Lauderdale, FL, 33309, USA",
    "city": "Fort Lauderdale",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 75000,
  "salary_min": 65000,
  "inferred_at": "2026-06-06T09:54:10.958Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Fort Lauderdale, FL 33309; 5535 NW 35th Ave Ste B, Fort Lauderdale, FL, 33309, USA",
      "city": "Fort Lauderdale",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": "year",
  "workplace_type": "remote",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Fort Lauderdale",
    "jobId": 250421,
    "level": "",
    "endDate": "",
    "legalId": 4227,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Field Service Technician",
    "location": "Fort Lauderdale, FL 33309",
    "startDate": "",
    "clientCode": "0XX13",
    "remoteType": "",
    "description": "<p style=\"margin-bottom:11px\"><img alt=\"images?q=tbn:ANd9GcQleDUk8mISwA1vWIkL0OiOweiWCtit9J2yLvPZN3m3kg&amp;s\" src=\"https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcQleDUk8mISwA1vWIkL0OiOweiWCtit9J2yLvPZN3m3kg&amp;s\" /></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:16.0pt\"><span style=\"line-height:107%\">Job Title: Field Tech</span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Tier 2 Field Technician for an immediate opening, focusing on delivering onsite client support, as well as remote client support over the phone.</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">The ideal candidate must have 3-4 years of experience in a fast-paced Business IT Support Environment. The position also requires the candidate to have a positive attitude, be customer service-oriented, and be able to follow</span> <span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">through and complete customer requests and support issues. <b>You will need reliable transportation</b> as you will be travelin</span></span></span><br />\r\n<span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">g between our clients. Field service technicians should have an exclusive blend of technical IT skills and service-centered soft skills. Exemplary work ethic combined with consistent performance, reliability and attendance are top priorities. They should have proactive minds that help them ask the correct queries essential to identify and fix hardware and soft</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ware issues.</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Candidates should exhibit strong organizational skills, the capacity to prioritize multiple tasks, and the ability to thrive under pressure and tight deadlines. Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls. Detail-oriented individuals who understand the significance of proper documentation and time logging in a professional services environment will excel in this role.</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos Light&quot;,sans-serif\">Responsibilities:</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Support resolution of issues escalated from Tier 1 support staff, working directly with users on </span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">timely </span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">resolution of issues.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Support and document the initiation, execution, and closing activities for a program/project(s) and support activities.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ensure performance metrics are met or exceeded.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Ensure constant and proactive communication with customers and team members to actively mitigate any issues or concerns.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Simulates and recreates user issues to resolve opera</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">tional d</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ifficulties.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Recommends system modifications, if required, to reduce user problems.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Escalates more complex issues, as appropriate, to senior level technicians.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Promote and encourage a &ldquo;one team&rdquo; attitude at all levels internally and externally.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Extremely Service oriented.</span> </span></span></span></li>\r\n\t<li style=\"margin-bottom:11px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Handle multiple priorities and react with appropriate urgency to situations and events that require quick responses.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos Light&quot;,sans-serif\">Qualifications:</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Windows 2016/2019/2022/2025 Server, Active Directory User Account Management, Basic Group and Security Policy Management</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Exchange &amp; Office 365 Account Administra</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">t</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ion</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Basic Network Troubleshoo</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ti</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ng, Troubleshoo</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ti</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ng of Internet Connectivity.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Network Appliances: Firewalls, Routers, Managed Switches</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">All Desktop Operati</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ng Systems: Windows 10, 11, and Common Desktop Applica</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">t</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ions (e.g., MS Office, Adobe, Printers, Scanners etc.)</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">LAN/WAN, DNS, DHCP, Group Policy, Domain Controllers, Wireless Network Configuration &amp; Troubleshoo</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ti</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ng</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Network Appliances: Firewalls, Routers, Managed Switches</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Virtualiza</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">t</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ion with Microsoft Hyper-V and/or VMWare experience a plus</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Office 365 Administra</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ti</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">on</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">MFA Administra</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ti</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">on</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">MSP (Managed Service Provider) experience</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">3-4 years of IT experience</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos Light&quot;,sans-serif\">Skills:</span></span></span></b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Excellent wri</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">tt</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">en and verbal communication skills.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Excellent troubleshooting skills, able to follow instructions.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Strong documenta</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">t</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ion skills and crea</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ti</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ng standard opera</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ti</span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">ng procedures.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Manage multiple priorities and react with appropriate urgency to situations and events that require quick responses.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px; margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Professional demeanor</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:&quot;Aptos Light&quot;,sans-serif\">Job Type:</span></span></span></b> <span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Full-time</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:&quot;Aptos Light&quot;,sans-serif\">Salary:</span></span></span></b> <span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">$65,000-$75,000 per year</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:&quot;Aptos Light&quot;,sans-serif\">Benefits:</span></span></span></b> <span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:&quot;Aptos Light&quot;,sans-serif\">Schedule:</span></span></span></b> <span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Monday to Friday</span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:150%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:&quot;Aptos Light&quot;,sans-serif\">Work Location:</span></span></span></b><span lang=\"X-NONE\" style=\"font-size:12.0pt\"><span style=\"line-height:150%\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\"> In the field: </span></span></span><span lang=\"X-NONE\" style=\"font-family:&quot;Calibri&quot;,sans-serif\">Broward and Palm Beach Counties </span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Aptos,sans-serif\"><b><span lang=\"X-NONE\" style=\"font-size:10.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">EEO Statement:</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:11pt\"><span style=\"line-height:107%\"><span style=\"font-family:Aptos,sans-serif\"><span lang=\"X-NONE\" style=\"font-size:10.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Calibri&quot;,sans-serif\">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.</span></span></span></span></span></span></p>\r\n",
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    "salaryRange": "$65,000.00 - $75,000.00 Salary",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Field Service Technician\",\"identifier\":\"J0XX13250421\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A81E24EFD44C464AD2D937A40A67BEC3/jobs/250421\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A81E24EFD44C464AD2D937A40A67BEC3\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":65000,\"maxValue\":75000,\"unitText\":\"\"}},\"datePosted\":\"2026-04-28\",\"description\":\"Job DetailsJob Location: Fort Lauderdale, FL 33309Salary Range: $65,000.00 - $75,000.00 Salary\\r\\n\\r\\nJob Title: Field Tech\\r\\n\\r\\niPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Tier 2 Field Technician for an immediate opening, focusing on delivering onsite client support, as well as remote client support over the phone.\\r\\n\\r\\nThe ideal candidate must have 3-4 years of experience in a fast-paced Business IT Support Environment. The position also requires the candidate to have a positive attitude, be customer service-oriented, and be able to follow through and complete customer requests and support issues. You will need reliable transportation as you will be travelin\\r\\ng between our clients. Field service technicians should have an exclusive blend of technical IT skills and service-centered soft skills. Exemplary work ethic combined with consistent performance, reliability and attendance are top priorities. They should have proactive minds that help them ask the correct queries essential to identify and fix hardware and software issues.\\r\\n\\r\\nCandidates should exhibit strong organizational skills, the capacity to prioritize multiple tasks, and the ability to thrive under pressure and tight deadlines. Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls. Detail-oriented individuals who understand the significance of proper documentation and time logging in a professional services environment will excel in this role.\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n\\r\\n\\tSupport resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues.\\r\\n\\tSupport and document the initiation, execution, and closing activities for a program/project(s) and support activities.\\r\\n\\tEnsure performance metrics are met or exceeded.\\r\\n\\tEnsure constant and proactive communication with customers and team members to actively mitigate any issues or concerns.\\r\\n\\tSimulates and recreates user issues to resolve operational difficulties.\\r\\n\\tRecommends system modifications, if required, to reduce user problems.\\r\\n\\tEscalates more complex issues, as appropriate, to senior level technicians.\\r\\n\\tPromote and encourage a &ldquo;one team&rdquo; attitude at all levels internally and externally.\\r\\n\\tExtremely Service oriented. \\r\\n\\tHandle multiple priorities and react with appropriate urgency to situations and events that require quick responses.\\r\\n\\r\\n\\r\\nQualifications:\\r\\n\\r\\n\\r\\n\\tWindows 2016/2019/2022/2025 Server, Active Directory User Account Management, Basic Group and Security Policy Management\\r\\n\\tExchange &amp; Office 365 Account Administration\\r\\n\\tBasic Network Troubleshooting, Troubleshooting of Internet Connectivity.\\r\\n\\tNetwork Appliances: Firewalls, Routers, Managed Switches\\r\\n\\tAll Desktop Operating Systems: Windows 10, 11, and Common Desktop Applications (e.g., MS Office, Adobe, Printers, Scanners etc.)\\r\\n\\tLAN/WAN, DNS, DHCP, Group Policy, Domain Controllers, Wireless Network Configuration &amp; Troubleshooting\\r\\n\\tNetwork Appliances: Firewalls, Routers, Managed Switches\\r\\n\\tVirtualization with Microsoft Hyper-V and/or VMWare experience a plus\\r\\n\\tOffice 365 Administration\\r\\n\\tMFA Administration\\r\\n\\tMSP (Managed Service Provider) experience\\r\\n\\t3-4 years of IT experience\\r\\n\\r\\n\\r\\nSkills:\\r\\n\\r\\n\\r\\n\\tExcellent written and verbal communication skills.\\r\\n\\tExcellent troubleshooting skills, able to follow instructions.\\r\\n\\tStrong documentation skills and creating standard operating procedures.\\r\\n\\tManage multiple priorities and react with appropriate urgency to situations and events that require quick responses.\\r\\n\\tProfessional demeanor\\r\\n\\r\\n\\r\\nJob Type: Full-time\\r\\n\\r\\nSalary: $65,000-$75,000 per year\\r\\n\\r\\nBenefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)\\r\\n\\r\\nSchedule: Monday to Friday\\r\\n\\r\\nWork Location: In the field: Broward and Palm Beach Counties \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEEO Statement:\\r\\n\\r\\nWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.\\r\\nQualifications\",\"responsibilities\":\"\\r\\n\\r\\nJob Title: Field Tech\\r\\n\\r\\niPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Tier 2 Field Technician for an immediate opening, focusing on delivering onsite client support, as well as remote client support over the phone.\\r\\n\\r\\nThe ideal candidate must have 3-4 years of experience in a fast-paced Business IT Support Environment. The position also requires the candidate to have a positive attitude, be customer service-oriented, and be able to follow through and complete customer requests and support issues. You will need reliable transportation as you will be travelin\\r\\ng between our clients. Field service technicians should have an exclusive blend of technical IT skills and service-centered soft skills. Exemplary work ethic combined with consistent performance, reliability and attendance are top priorities. They should have proactive minds that help them ask the correct queries essential to identify and fix hardware and software issues.\\r\\n\\r\\nCandidates should exhibit strong organizational skills, the capacity to prioritize multiple tasks, and the ability to thrive under pressure and tight deadlines. Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls. Detail-oriented individuals who understand the significance of proper documentation and time logging in a professional services environment will excel in this role.\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n\\r\\n\\tSupport resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues.\\r\\n\\tSupport and document the initiation, execution, and closing activities for a program/project(s) and support activities.\\r\\n\\tEnsure performance metrics are met or exceeded.\\r\\n\\tEnsure constant and proactive communication with customers and team members to actively mitigate any issues or concerns.\\r\\n\\tSimulates and recreates user issues to resolve operational difficulties.\\r\\n\\tRecommends system modifications, if required, to reduce user problems.\\r\\n\\tEscalates more complex issues, as appropriate, to senior level technicians.\\r\\n\\tPromote and encourage a &ldquo;one team&rdquo; attitude at all levels internally and externally.\\r\\n\\tExtremely Service oriented. \\r\\n\\tHandle multiple priorities and react with appropriate urgency to situations and events that require quick responses.\\r\\n\\r\\n\\r\\nQualifications:\\r\\n\\r\\n\\r\\n\\tWindows 2016/2019/2022/2025 Server, Active Directory User Account Management, Basic Group and Security Policy Management\\r\\n\\tExchange &amp; Office 365 Account Administration\\r\\n\\tBasic Network Troubleshooting, Troubleshooting of Internet Connectivity.\\r\\n\\tNetwork Appliances: Firewalls, Routers, Managed Switches\\r\\n\\tAll Desktop Operating Systems: Windows 10, 11, and Common Desktop Applications (e.g., MS Office, Adobe, Printers, Scanners etc.)\\r\\n\\tLAN/WAN, DNS, DHCP, Group Policy, Domain Controllers, Wireless Network Configuration &amp; Troubleshooting\\r\\n\\tNetwork Appliances: Firewalls, Routers, Managed Switches\\r\\n\\tVirtualization with Microsoft Hyper-V and/or VMWare experience a plus\\r\\n\\tOffice 365 Administration\\r\\n\\tMFA Administration\\r\\n\\tMSP (Managed Service Provider) experience\\r\\n\\t3-4 years of IT experience\\r\\n\\r\\n\\r\\nSkills:\\r\\n\\r\\n\\r\\n\\tExcellent written and verbal communication skills.\\r\\n\\tExcellent troubleshooting skills, able to follow instructions.\\r\\n\\tStrong documentation skills and creating standard operating procedures.\\r\\n\\tManage multiple priorities and react with appropriate urgency to situations and events that require quick responses.\\r\\n\\tProfessional demeanor\\r\\n\\r\\n\\r\\nJob Type: Full-time\\r\\n\\r\\nSalary: $65,000-$75,000 per year\\r\\n\\r\\nBenefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)\\r\\n\\r\\nSchedule: Monday to Friday\\r\\n\\r\\nWork Location: In the field: Broward and Palm Beach Counties \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEEO Statement:\\r\\n\\r\\nWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"TGI MAIN COMPANY\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A81E24EFD44C464AD2D937A40A67BEC3\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"5535 NW 35th Ave Ste B\",\"addressLocality\":\"Fort Lauderdale\",\"addressRegion\":\"FL\",\"postalCode\":33309,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\"}",
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