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Customer Service

D566197a 331c 4e65 A787 07d9288e47e6 19000101 000001 · Kings Mountain, Kings Mountain, NC, US, Kings Mountain, NC · Active · $18–$19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD566197a 331c 4e65 A787 07d9288e47e6 19000101 000001
TitleCustomer Service
Normalized title-
Department / team-
LocationKings Mountain, NC, United States
Work model-
Employment typeFull Time
Salary$18–$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from D566197a 331c 4e65 A787 07d9288e47e6 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Kings Mountain.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD566197a 331c 4e65 A787 07d9288e47e6 19000101 000001
Source82833455-2387-46cd-812e-f251dd99d689
ATS providerADP Workforce Now Recruiting

Description

Customer Service Representative (CSR) – Job Posting Lukjan Metal Products is an employee owned and operated business that has been manufacturing high-quality sheet metal pipe, duct, and fittings for the wholesale HVAC industry since February 1964. Headquartered in Conneaut, OH, Lukjan has production facilities located in Ohio, North Carolina, Wisconsin, and Nebraska. These locations have positioned Lukjan Metal Products as one of the leading manufacturers of prefabricated sheet metal fittings in the United States. Our facilities allow the company to bring the finest high-quality sheet metal products to our customers. Lukjan Metal Products is a medium-sized business in manufacturing. You’ll be part of a supportive, employee-owned company where your contributions matter. We value teamwork, bold ideas, and dedication to quality. General Purpose of the Position: As a Customer Service Representative, you will be responsible for reviewing and accurately entering purchase orders into company databases, working closely with Sales, Manufacturing, and Shipping to ensure accuracy of the orders and availability of products for timely shipment. Essential Functions: Enter and review purchase orders in company database · Process all shipments made through UPS. · Problems solve by researching issues and communicating with external customers and personnel through all levels of the organization. · Answer and resolve emails and incoming calls on a multi-line phone system from customers, employees, vendors, suppliers, etc. · Assist with managing shipments, deliveries, customer service-related tasks, sales, operations and other duties as needed and assigned by management. · Work with third party vendors for purchasing of supplies. · Provide quoting for product inquiries. · Support inventory management and the scheduling of orders for production. Requirements: 1-3 years of customer service experience (manufacturing preferred) Minimum 1 year of office experience Minimum 1 year of data entry experience. Previous experience with order entry, inventory management, and customer relations in a manufacturing environment. Previous experience handling large volume of incoming and outgoing phone calls. · Demonstrated ability to prioritize and multi-task for maximum efficiently without sacrificing accuracy. · Excellent written and verbal communication skills. · Proficient in Microsoft Word and Excel. · Ability to maintain confidentiality with company information. · AR/AP experience is a plus Qualifications: Qualified candidates must have a high school diploma or GED with 1-3 years previous hands-on customer service experience. Must have at least one year experience with data entry and working in an office. High level of interpersonal skills to effectively communicate and present information to employees, management, and corporate personnel. Above average written and verbal communication skills. Lukjan Metal Products offers a competitive compensation and benefits package, which include medical/dental/vision after 90 days, 401(k) with employer contribution after one year, employer paid life insurance and short term disability and buy-up plans for short- and long-term disability, life insurance, and other ancillary benefits. Hourly Rate: $17.50 - $19.00 Schedule: 1 st Shift: 7:30 am – 4:00 pm

Full job record

Job ID3115bf69b1c175d1b87db3019e80e830a35880af
Org ID05160ff4-e479-4fa0-9465-9ad398449b7a
Source ID82833455-2387-46cd-812e-f251dd99d689
Board ID82833455-2387-46cd-812e-f251dd99d689
Provideradp_workforcenow
Provider Job Key544813
TitleCustomer Service
Normalized Title—
Statusactive
Activeyes
Location TextKings Mountain, Kings Mountain, NC, US, Kings Mountain, NC
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNC
CityKings Mountain
Salary Raw17.50 To 19 (USD) Hourly
Salary Min17.5
Salary Max19
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d566197a-331c-4e65-a787-07d9288e47e6&ccId=19000101_000001&lang=en_US&type=JS&jobId=544813&jwId=9201197420190_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d566197a-331c-4e65-a787-07d9288e47e6&ccId=19000101_000001&lang=en_US&type=JS&jobId=544813&jwId=9201197420190_1
First Seen At2026-05-31 18:41:06Z
Last Seen At2026-06-06 13:17:14Z
Last Checked At2026-06-06 13:17:14Z
Last Changed At2026-06-06 13:17:14Z
Inactive At—
Source Posted At2026-05-15 14:26:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d566197a-331c-4e65-a787-07d9288e47e6|19000101_000001/date=2026-06-06/2026-06-06T13-17-14-020Z-0b364da9a0a7cbf1dc2621c32dade3a73d6591dfa5c7fa33eceaf138002c551f.json
Event Fields
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  "last_changed_at": "2026-06-06T13:17:14.389Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": "hour",
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><u><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Customer Service Representative (CSR) &ndash; Job Posting</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Lukjan Metal Products is an employee owned and operated business that has been manufacturing high-quality sheet metal pipe, duct, and fittings for the wholesale HVAC industry since February 1964.&nbsp;Headquartered in Conneaut, OH, Lukjan has production facilities located in Ohio, North Carolina, Wisconsin, and Nebraska. These locations have positioned Lukjan Metal Products as one of the leading manufacturers of prefabricated sheet metal fittings in the United States. Our facilities allow the company to bring the finest high-quality sheet metal products to our customers.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Lukjan Metal Products is a medium-sized business in manufacturing. You&rsquo;ll be part of a supportive, employee-owned company where your contributions matter. We value teamwork, bold ideas, and dedication to quality.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>General Purpose of the Position:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>As a Customer Service Representative, you will be responsible for reviewing and accurately entering purchase orders into company databases, working closely with Sales, Manufacturing, and Shipping to ensure accuracy of the orders and availability of products for timely shipment.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Essential Functions:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul><li><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Enter and review purchase orders in company database</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Process all shipments made through UPS.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Problems solve by researching issues and communicating with external customers and personnel through all levels of the organization.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Answer and resolve emails and incoming calls on a multi-line phone system from customers, employees, vendors, suppliers, etc.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Assist with managing shipments, deliveries, customer service-related tasks, sales, operations and other duties as needed and assigned by management.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Work with third party vendors for purchasing of supplies.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Provide quoting for product inquiries.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Support inventory management and the scheduling of orders for production.<strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Requirements:</span></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>1-3 years of customer service experience (manufacturing preferred)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Minimum 1 year of office experience</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Minimum 1 year of data entry experience.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Previous experience with order entry, inventory management, and customer relations in a manufacturing environment.</span></li><li><span style=\"font-size: 13px;\"><span style=\"font-family: arial,sans-serif;\">Previous</span></span><span style=\"font-family: arial, sans-serif; font-size: 13px;\">&nbsp;</span><span style=\"font-family: Arial, sans-serif; font-size: 13px;\">experience handling large volume of incoming and outgoing phone calls.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp; Demonstrated ability to prioritize and multi-task for maximum efficiently without sacrificing accuracy.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp; Excellent written and verbal communication skills.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp; Proficient in Microsoft Word and Excel.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp; Ability to maintain confidentiality with company information.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style=\"font-size:13px;font-family:Symbol;\">&middot;</span><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp; AR/AP experience is a plus</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-indent:-.25in;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Qualifications:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Qualified candidates must have a high school diploma or GED with 1-3 years previous hands-on customer service experience. &nbsp;Must have at least one year experience with data entry and working in an office. &nbsp;High level of interpersonal skills to effectively communicate and present information to employees, management, and corporate personnel. &nbsp;Above average written and verbal communication skills. &nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Lukjan Metal Products offers a competitive compensation and benefits package, which include medical/dental/vision after 90 days, 401(k) with employer contribution after one year, employer paid life insurance and short term disability and buy-up plans for short- and long-term disability, life insurance, and other ancillary benefits. &nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Hourly Rate: $17.50 - $19.00</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Schedule: 1<sup>st</sup> Shift: 7:30 am &ndash; 4:00 pm</span></p></div></div></div></div></div></div></div></div></div></div></div>\n",
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