Home › Companies › 3eee3616 Edb4 4d43 8c71 5a633d0d0022 19000101 000001 › Guest Service Lead
Guest Service Lead
3eee3616 Edb4 4d43 8c71 5a633d0d0022 19000101 000001 · The Adolphus, Dallas, TX, US, Dallas, TX · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 3eee3616 Edb4 4d43 8c71 5a633d0d0022 19000101 000001 |
| Title | Guest Service Lead |
| Normalized title | - |
| Department / team | - |
| Location | The Adolphus, TX, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-19 / 2026-06-20 |
| Changed / last seen | 2026-06-20 / 2026-06-20 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 3eee3616 Edb4 4d43 8c71 5a633d0d0022 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in The Adolphus. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 3eee3616 Edb4 4d43 8c71 5a633d0d0022 19000101 000001 |
| Source | 577d76d4-d91c-483e-836f-fefc58a4dda7 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.
You are the go-to person when guests need assistance and team members need support. You lead by example, create memorable guest experiences, and help ensure the Front Office operates smoothly. Whether resolving a guest concern, welcoming a VIP, or supporting the team during a busy shift, you take pride in delivering exceptional service and creating a positive environment for both guests and team members.
Requested Tasks
Greet guests warmly and provide exceptional customer service Assist with guest inquiries, requests, and concerns Support Guest Service Agents and help answer operational questions Assist with arrivals, departures, and special guest requests Help resolve guest issues in a timely and professional manner Ensure front office standards are maintained at all times Requested Capabilities
Guest-first mentality Positive and professional personality Strong communication and problem-solving skills Ability to lead by example and support team members Attention to detail Ability to remain calm and organized in a fast-paced environment As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Full job record
| Job ID | 3112ff22872f02e937f7a5a08c65cde26836f54a |
| Org ID | 18ed7379-fbf6-4d15-90c6-14d93db9c375 |
| Source ID | 577d76d4-d91c-483e-836f-fefc58a4dda7 |
| Board ID | 577d76d4-d91c-483e-836f-fefc58a4dda7 |
| Provider | adp_workforcenow |
| Provider Job Key | 569690 |
| Title | Guest Service Lead |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | The Adolphus, Dallas, TX, US, Dallas, TX |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TX |
| City | The Adolphus |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3eee3616-edb4-4d43-8c71-5a633d0d0022&ccId=19000101_000001&lang=en_US&type=JS&jobId=569690&jwId=9201436775793_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3eee3616-edb4-4d43-8c71-5a633d0d0022&ccId=19000101_000001&lang=en_US&type=JS&jobId=569690&jwId=9201436775793_1 |
| First Seen At | 2026-06-20 13:34:02Z |
| Last Seen At | 2026-06-20 13:34:02Z |
| Last Checked At | 2026-06-20 13:34:02Z |
| Last Changed At | 2026-06-20 13:34:02Z |
| Inactive At | — |
| Source Posted At | 2026-06-19 20:15:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3eee3616-edb4-4d43-8c71-5a633d0d0022|19000101_000001/date=2026-06-20/2026-06-20T13-33-17-784Z-24d48bcfb49ac41ffe14d9ef154469eac9c06a3d67d03dd3bb4f7286a58e8fef.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.</span></p><p data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">You are the go-to person when guests need assistance and team members need support. You lead by example, create memorable guest experiences, and help ensure the Front Office operates smoothly. Whether resolving a guest concern, welcoming a VIP, or supporting the team during a busy shift, you take pride in delivering exceptional service and creating a positive environment for both guests and team members.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Requested Tasks</strong></span></p><ul data-spread=\"false\"><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Greet guests warmly and provide exceptional customer service</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Assist with guest inquiries, requests, and concerns</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Support Guest Service Agents and help answer operational questions</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Assist with arrivals, departures, and special guest requests</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Help resolve guest issues in a timely and professional manner</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Ensure front office standards are maintained at all times</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Requested Capabilities</strong></span></p><ul data-spread=\"false\"><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Guest-first mentality</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Positive and professional personality</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Strong communication and problem-solving skills</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Ability to lead by example and support team members</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Attention to detail</li><li style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">Ability to remain calm and organized in a fast-paced environment</li></ul><div><div class=\"fr-view\"><div><div><div class=\"fr-view\"><p data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><br style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. </span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.</span></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0px; margin-bottom: 1rem; line-height: 1; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.</span></p><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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