Talent Operations Advisor I

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    "ShortDescriptionStr": "The Talent Operations Advisor I is a critical role in helping future associates join the Acosta Group. Your focus is to create a seamless onboarding experience by providing exceptional high-volume support while applying superior associate-focus, communication and organizational skills",
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    "ExternalDescriptionStr": "<p><span>The <strong>Talent Operations Advisor I</strong> is a critical role in helping future associates join the Acosta Group. Your focus is to create a seamless onboarding experience by providing exceptional high-volume support while applying superior associate-focus, communication and organizational skills. You will field questions that range in level of difficulty from candidates and internal partners, and this is where you thrive! You are a person that enjoys helping other people, resolving challenges and appreciates the variety that this opportunity brings. You have strong attention to detail, thrive in a fast-paced environment and you are laser focused on delivering a positive associate experience.&nbsp;</span></p>",
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    "CorporateDescriptionStr": "<div>\n Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.\n</div>\n<div>\n Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.\n</div>\n<div>\n But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.\n</div>\n<div>\n Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact <b>[email protected]</b>. Be sure to include \"Applicant Accommodation\" in the subject of your email to expedite the request.\n</div>\n<div>\n Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.\n</div>\n<div>\n The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)\n</div>\n<div>\n By applying, you agree to our <a href=\"https://www.acosta.group/privacy-policy/\" target=\"_blank\">Privacy Policy</a>&nbsp;and <a href=\"https://www.acosta.group/terms-and-conditions-of-use/\" target=\"_blank\">Terms and Conditions of Use</a>.\n</div>\n<div>\n <b>#DiscoverYourPath</b>\n</div>",
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    "InternalResponsibilitiesStr": "<ul style=\"list-style-type: disc;\"><li><span style=\"color: black;\">Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, Background consent, required trainings, and access issues.&nbsp;</span><span>Ensure a positive candidate experience, acting as the future associates guide through the process.</span></li><li><span style=\"color: rgb(38, 38, 38);\">Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs)</span></li><li><span style=\"color: rgb(38, 38, 38);\">Assist Talent Acquisition team to review job profiles and open requisitions as needed&nbsp;<span>&nbsp;</span></span></li><li><span style=\"color: rgb(38, 38, 38);\">Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful&nbsp;</span></li><li><span style=\"color: rgb(38, 38, 38);\">Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support&nbsp;</span></li><li><span style=\"color: rgb(38, 38, 38);\">Maintain confidentiality of department and associate information according to established practices&nbsp;</span></li><li><span style=\"color: rgb(38, 38, 38);\">Meet and exceed metrics and Service Level Agreements (SLAs) where applicable&nbsp;</span></li><li><span style=\"color: rgb(38, 38, 38);\">Perform other duties as required and/or assigned.</span></li></ul>",
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