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Field Service Representative

Forterra · Clarksburg, MD, United States · On Site · Deleted · $90,000–$130,000 / year · Rippling ATS

Job facts

FieldValue
CompanyForterra
TitleField Service Representative
Normalized title-
Department / teamCustomer Success
LocationClarksburg, MD, United States
Work modelOn Site
Employment typeFull Time
Salary$90,000–$130,000 / year
Statusdeleted
ATS providerRippling ATS
Posted / first seen2026-03-20 / 2026-05-29
Changed / last seen2026-06-11 / 2026-06-09

Related slices

PageWhat it containsOpen
Company jobsActive postings from Forterra.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Clarksburg.Open
Department jobsActive postings in Customer Success.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyForterra
Source30f1ada8-9986-4c8b-8171-590067c97d21
ATS providerRippling ATS

Description

company About Forterra At Forterra, we are unleashing autonomy at scale to transform the battlefield. Our mission is to build the foundational platforms that enable an intelligent ecosystem to coordinate, adapt, and execute with speed and precision even in the uncertainty and disruption of modern conflict. In an era marked by rapid technological change and evolving threats, we design for flexibility, survivability, and operational dominance. Forterra delivers weapons, sensors, and battlefield effects through integrated autonomous networks reaching operational areas faster, safer, and without placing human lives at risk. Our systems operate with distributed control, dynamic routing, and real-time responsiveness, enabling sustained advantage across complex mission environments. role About the role The Field Service Representative plays a critical role in providing hands-on technical support to ensure customer satisfaction, sustainment and optimal product performance. Reporting to the Director of Customer Success, the Field Service Representative monitors customer equipment readiness, provides diagnostics and repairs, delivers product trainings, and ensures continuous operational excellence and reliability at customer locations. This role emphasizes proactive communication, technical expertise, and customer relationship management to support company objectives. This role will support extended deployments in operational field environments, including possible active combat zones. What you'll do Customer Product Support: Monitor customer product readiness, identifying and resolving issues customers cannot independently address. Collaborate on-site with customers to diagnose and repair equipment-related issues, ensuring minimal downtime and optimal performance. Serve as a point of contact for customers to seek help to keep systems operational Technical Expertise and Troubleshooting: Assist customers by providing diagnostic and repair support via phone, email, or direct on-site interaction. Diagnose and resolve technical issues using systematic troubleshooting techniques and solutions. Conduct installations, maintenance checks, proactive services, and repairs to keep equipment operating efficiently. Training: Execute comprehensive training plans to educate customers and internal Forterra personnel on the operation, maintenance, and troubleshooting of equipment. Assess and document customer understanding and proficiency post-training, identifying additional support needs as required. Assist with continuously refining and enhancing training materials and processes based on customer feedback and operational insights, ensuring effective knowledge transfer and customer self-sufficiency. Documentation and Communication: Maintain detailed records of service activities, including issue diagnostics, resolution processes, asset usage, and customer interactions. Generate comprehensive Field Reports and Work Orders to provide actionable feedback to quality and engineering teams. Communicate service bulletins, informational notices, and product updates effectively to internal and external stakeholders, ensuring clear understanding and implementation. Customer Relationship Management: Foster professional relationships with customers through continuous communication, ensuring their technical needs and expectations are consistently met. Provide technical guidance to customers, enhancing their capability to manage and maintain equipment effectively. Actively contribute to improving customer experience through proactive customer support and issue resolution. Travel and Field Operations: Regularly travel to various customer sites to deliver essential on-site support, ensuring responsiveness and timely issue resolution. Extended deployments in operational field environments, including possible active combat zones Ensure readiness and compliance with all safety standards during travel and field service operations. Qualifications Extensive hands-on experience in diagnosing, maintaining, repairing, and troubleshooting complex mechanical and electronic equipment. Ability to effectively communicate technical information clearly and concisely to diverse audiences. Strong documentation skills, ensuring accuracy and comprehensiveness of records. Proven capability to work independently in a fast-paced, customer-focused environment. Strong interpersonal skills with a commitment to maintaining professional relationships with customers and team members. Ability to travel up to 75%, including internationally. Preferred Qualifications Prior experience with Field Service for a hardware and software integrated product/platform. US Salary Range $90,000—$130,000 The salary range for this role is an estimate and is based on a wide variety of compensation factors. The salary offered to candidates will vary based on a variety of factors including (but not limited to) relevant work experience, education, specialized training, critical expertise, training, and more. Equity in Forterra is included in most of our full-time, high-demand roles and is therefore considered part of Forterra’s overall compensation package. In addition to base salary and equity, Forterra offers competitive benefits for full-time employees including: Premium Healthcare Benefits: Three plan options, including an HSA-eligible plan, with Forterra covering 80% of the plan premium for you and your dependents. Basic Life/AD&D, short and long-term disability insurance plans 100% covered by Forterra, plus the option to purchase additional life insurance for you and your dependents. Extremely generous company holiday calendar including a winter break in December. Competitive paid time off (PTO) offering 20 days accrued per year. A minimum of 7 weeks fully paid parental leave for birth/adoption. A $9k annual tuition reimbursement or professional development stipend. Fully stocked beverage refrigerators with all the Celsius your little heart desires. 401(k) retirement savings plan, including traditional, Roth 401(k), and after-tax deferral with company match up to 4%. Your recruiter will be able to share more information about our salary and benefits offering during the hiring process. Forterra is an equal-opportunity employer, providing and promoting equal employment opportunity in accordance with local, state, and federal laws. Forterrans are unique, talented individuals who are united through a shared passion to deliver autonomous systems that enable national resilience and a robust supply chain. All qualified applications will receive equal consideration for employment.

Full job record

Job ID30e37869809fde170b0319097f3474912700166f
Org ID5082f555-6e7c-44fd-bd36-e934cad84c41
Source ID30f1ada8-9986-4c8b-8171-590067c97d21
Board ID30f1ada8-9986-4c8b-8171-590067c97d21
Providerrippling
Provider Job Keybb517ec2-3419-4a63-9ae8-2da5d9e2065c
TitleField Service Representative
Normalized Title—
Statusdeleted
Activeno
Location TextClarksburg, MD, United States
DepartmentCustomer Success
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionMD
CityClarksburg
Salary RawSalary Range $90,000—$130,000 The salary range for this role is an estimate and is based on a wide variety of
Salary Min90,000
Salary Max130,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/forterra/jobs/bb517ec2-3419-4a63-9ae8-2da5d9e2065c
Apply URLhttps://ats.rippling.com/forterra/jobs/bb517ec2-3419-4a63-9ae8-2da5d9e2065c
First Seen At2026-05-29 07:11:01Z
Last Seen At2026-06-09 09:45:37Z
Last Checked At2026-06-11 09:55:30Z
Last Changed At2026-06-11 09:55:30Z
Inactive At2026-06-11 09:55:30Z
Source Posted At2026-03-20 16:41:29Z
Source Updated At—
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Field Service Representative plays a critical role in providing hands-on technical support to ensure customer satisfaction,&nbsp;sustainment&nbsp;and&nbsp;optimal&nbsp;product performance. Reporting to the Director of Customer Success, the Field Service Representative monitors customer equipment readiness, provides diagnostics and repairs, delivers product trainings, and ensures continuous operational excellence and reliability at customer locations. This role emphasizes proactive communication, technical&nbsp;expertise, and customer relationship management to support company&nbsp;objectives.</span><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This role will support extended deployments in operational field environments, including possible active combat zones.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Customer Product Support:&nbsp;</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Monitor customer product readiness,</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">identifying</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">and resolving issues customers cannot independently address.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Collaborate on-site with customers to diagnose and repair equipment-related issues, ensuring minimal downtime and</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">optimal</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">performance.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Serve as a point of contact for customers to seek help to keep systems operational&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Technical Expertise and Troubleshooting:&nbsp;</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">customers by providing diagnostic and repair support via phone, email, or direct on-site interaction.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Diagnose and resolve technical issues using systematic troubleshooting techniques and solutions.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Conduct installations, maintenance checks, proactive services, and repairs to keep equipment</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">operating</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">efficiently.&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Training:&nbsp;</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Execute comprehensive training plans to educate customers and internal Forterra personnel on the operation, maintenance, and troubleshooting of equipment.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Assess and document customer understanding and</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">proficiency</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">post-training,</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">identifying</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">additional</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">support needs as</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">required.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">with continuously refining and enhancing training materials and processes based on customer feedback and operational insights, ensuring effective knowledge transfer and customer self-sufficiency.&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Documentation and Communication:&nbsp;</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Maintain detailed records of service activities, including issue diagnostics, resolution processes, asset usage, and customer interactions.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Generate comprehensive Field Reports and Work Orders to provide actionable feedback to quality and engineering teams.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Communicate service bulletins, informational notices, and product updates effectively to internal and external stakeholders, ensuring clear understanding and implementation.&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Customer Relationship Management:&nbsp;</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Foster professional relationships with customers through continuous communication, ensuring their technical needs and expectations are consistently met.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Provide</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">technical guidance to customers, enhancing their capability to manage and</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">maintain</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">equipment effectively.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Actively contribute to improving customer experience through proactive customer support and issue resolution.&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Travel and Field Operations:&nbsp;</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Regularly travel to various customer sites to deliver essential on-site support, ensuring responsiveness and</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">timely</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">issue resolution.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:10pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Extended deployments in operational field environments, including possible active combat zones&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ensure readiness and compliance with all safety standards during travel and field service operations.&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Extensive hands-on experience in diagnosing,</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">maintaining, repairing, and troubleshooting complex mechanical and electronic equipment.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ability to effectively communicate technical information clearly and concisely to diverse audiences.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Strong documentation skills, ensuring accuracy and comprehensiveness of records.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Proven capability to work independently in a fast-paced, customer-focused environment.&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Strong interpersonal skills with a commitment to</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">maintaining</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">professional relationships</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">with customers and team members.</span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ability to travel up to 75%, including internationally.</span><span style=\"color:windowtext;font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Preferred Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Prior experience with Field Service for a hardware and software integrated product/platform.</span><span style=\"color:rgb(59,63,80);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">&nbsp;</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">US Salary Range</span><br><span style=\"white-space:pre-wrap;\">&nbsp;$90,000—$130,000</span><br><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The salary range for this role is an estimate and is based on a wide variety of compensation factors. The salary offered to candidates will vary based on a variety of factors including (but not limited to) relevant work experience, education, specialized training, critical expertise, training, and more. Equity in Forterra is included in most of our full-time, high-demand roles and is therefore considered part of Forterra’s overall compensation package. In addition to base salary and equity, Forterra offers competitive benefits for full-time employees including:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Premium Healthcare Benefits: Three plan options, including an HSA-eligible plan, with Forterra covering 80% of the plan premium for you and your dependents. &nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Basic Life/AD&amp;D, short and long-term disability insurance plans 100% covered by Forterra, plus the option to purchase additional life insurance for you and your dependents.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Extremely generous company holiday calendar including a winter break in December.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Competitive paid time off (PTO) offering 20 days accrued per year.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">A minimum of 7 weeks fully paid parental leave for birth/adoption.&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">A $9k annual tuition reimbursement or professional development stipend.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Fully stocked beverage refrigerators with all the Celsius your little heart desires.&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">401(k) retirement savings plan, including traditional, Roth 401(k), and after-tax deferral with company match up to 4%.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Your recruiter will be able to share more information about our salary and benefits offering during the hiring process. &nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Forterra is an equal-opportunity employer, providing and promoting equal employment opportunity in accordance with local, state, and federal laws. Forterrans are unique, talented individuals who are united through a shared passion to deliver autonomous systems that enable national resilience and a robust supply chain. All qualified applications will receive equal consideration for employment.</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Forterra</strong></b><br><br><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\">At Forterra, we are unleashing autonomy at scale to transform the battlefield. Our mission is to build the foundational platforms that enable an intelligent ecosystem to coordinate, adapt, and execute with speed and precision even in the uncertainty and disruption of modern conflict. In an era marked by rapid technological change and evolving threats, we design for flexibility, survivability, and operational dominance.</span><br><br><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\">Forterra delivers weapons, sensors, and battlefield effects through integrated autonomous networks reaching operational areas faster, safer, and without placing human lives at risk. Our systems operate with distributed control, dynamic routing, and real-time responsiveness, enabling sustained advantage across complex mission environments.</span></p>"
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