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HomeCompaniesCa52101b Ae82 458e 8b03 4124951ad363 19000101 000001Client Services Specialist I

Client Services Specialist I

Ca52101b Ae82 458e 8b03 4124951ad363 19000101 000001 · HQ WAKE FOREST, NC, Wake Forest, NC, US, Wake Forest, NC · Remote · Deleted · $20–$20 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyCa52101b Ae82 458e 8b03 4124951ad363 19000101 000001
TitleClient Services Specialist I
Normalized title-
Department / team-
LocationWAKE FOREST, NC, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$20–$20 / hour
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-03 / 2026-06-01

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ca52101b Ae82 458e 8b03 4124951ad363 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in WAKE FOREST.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCa52101b Ae82 458e 8b03 4124951ad363 19000101 000001
Source84e25842-5076-4856-8fe3-49159bf85dfa
ATS providerADP Workforce Now Recruiting

Description

Client Services Specialist I SUMMARY: Responsible for building and maintaining relationships with clients and sales representatives; acting as the primary point of contact for clients and sales representatives. This position includes assistance in account management, client satisfaction, and coordination with the Sales team and Laboratory teams to provide the highest level of customer service. To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides exceptional support for all sales representatives and existing clients. Manages call center, striving for resolution and redirecting calls as needed. Communicate with sales representatives and clients any outstanding issues with specimen collection. Assist in document management: Panel Selection Forms, Provider Authorization Forms, test orders, Specimen Correction Forms, Test Addition Forms, etc. Synthesize laboratory capabilities with client needs to determine protocols and best practices for efficient testing and customer satisfaction. Responsible for providing a professional and efficient focus to Radeas clients and sales representatives via email and phone communication. Responsible for assisting Sales Operations Team in daily production duties including but not limited to: inter-department communications, working with Data Technicians, problem solving, and troubleshooting means to improve Radeas efficiency. Responsible for working with Radeas database by retrieving data or electronic files for clients as well as performing data backups to ensure data preservation. Responsible for interacting with Radeas staff in interdepartmental projects. Gain and maintain a working knowledge of Radeas’ system from clinic to billing. Assist with special projects as needed. Act as lead trainer for collectors and clients. Assist with the promotion and implementation of electronic ordering and reporting platforms. Assist with the Client Information Pending process as determined by the Sales Operations Team. Display a commitment to working with a team to ensure highest levels of efficiency and customer satisfaction. Key Performance Indicators Reviewed and adjusted regularly: Decision-Making Critical Thinking Communication Skills Team Efficiency Task & Time Management Attention to detail Minimum Qualifications Bachelor’s degree preferred , plus a minimum of two years of experience in a customer service support role Ability to work in a fast-paced environment with deadlines and time constraints while communicating effectively. Strong team player who works well with staff and peers and demonstrates strong customer service skills. Ability to reason through situations and make sound business decisions. Strong conflict management skills and the ability to resolve issues objectively and factually. Basic understanding of network connections and use of applicable programs such as Adobe, Google Drive, Microsoft Word, laboratory systems, Monday.com, and similar tools. Position Details Full-time position, Monday through Friday. Additional evening and weekend hours may be required from time to time to accommodate training or business needs. Remote work is not available without approval. This position is based on-site at Wake Forest Headquarters. Monday Friday, 8:00am - 5:00pm

Full job record

Job ID30df9f9701d437e58d7feed5c0c0874840a452fa
Org ID3d15e47f-4825-4639-8974-81d3a24001d7
Source ID84e25842-5076-4856-8fe3-49159bf85dfa
Board ID84e25842-5076-4856-8fe3-49159bf85dfa
Provideradp_workforcenow
Provider Job Key590025
TitleClient Services Specialist I
Normalized Title
Statusdeleted
Activeno
Location TextHQ WAKE FOREST, NC, Wake Forest, NC, US, Wake Forest, NC
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionNC
CityWAKE FOREST
Salary Raw20 To 20 (USD) Hourly
Salary Min20
Salary Max20
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ca52101b-ae82-458e-8b03-4124951ad363&ccId=19000101_000001&lang=en_US&type=JS&jobId=590025&jwId=9203125546214_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ca52101b-ae82-458e-8b03-4124951ad363&ccId=19000101_000001&lang=en_US&type=JS&jobId=590025&jwId=9203125546214_1
First Seen At2026-05-31 18:41:28Z
Last Seen At2026-06-01 09:52:07Z
Last Checked At2026-06-03 09:48:45Z
Last Changed At2026-06-03 09:48:45Z
Inactive At2026-06-03 09:48:45Z
Source Posted At2026-05-18 19:56:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ca52101b-ae82-458e-8b03-4124951ad363|19000101_000001/date=2026-06-01/2026-06-01T09-52-07-375Z-45e1a78072404882fb374d7becabb0b9b1a9593bfa81491b00314b43221e628d.json
Event Fields
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  "last_changed_at": "2026-06-03T09:48:45.500Z",
  "active_status": "deleted"
}
Parsed Structured
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><p><b style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\" data-pasted=\"true\">Client Services Specialist I</b></p><p style='box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.5; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", \"Fira Sans\", Ubuntu, Oxygen, \"Oxygen Sans\", Cantarell, \"Droid Sans\", \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Lucida Grande\", Helvetica, Arial, sans-serif; cursor: text; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><strong style='box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); outline: rgba(0, 0, 0, 0.9) none 0px; font-weight: 600; font-family: -apple-system, system-ui, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", \"Fira Sans\", Ubuntu, Oxygen, \"Oxygen Sans\", Cantarell, \"Droid Sans\", \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Lucida Grande\", Helvetica, Arial, sans-serif;'>SUMMARY:&nbsp;</strong>Responsible for building and maintaining relationships with clients and sales representatives; acting as the primary point of contact for clients and sales representatives. This position includes assistance in account management, client satisfaction, and coordination with the Sales team and Laboratory teams to provide the highest level of customer service.&nbsp;</p><p style='box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.5; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", \"Fira Sans\", Ubuntu, Oxygen, \"Oxygen Sans\", Cantarell, \"Droid Sans\", \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Lucida Grande\", Helvetica, Arial, sans-serif; cursor: text; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br style=\"box-sizing: inherit; font-family: -apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;\"></p><p style='box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.5; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", \"Fira Sans\", Ubuntu, Oxygen, \"Oxygen Sans\", Cantarell, \"Droid Sans\", \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Lucida Grande\", Helvetica, Arial, sans-serif; cursor: text; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style='box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); outline: rgba(0, 0, 0, 0.9) none 0px; font-weight: 600; font-family: -apple-system, system-ui, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", \"Fira Sans\", Ubuntu, Oxygen, \"Oxygen Sans\", Cantarell, \"Droid Sans\", \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Lucida Grande\", Helvetica, Arial, sans-serif;'><em style='box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); outline: rgba(0, 0, 0, 0.9) none 0px; font-style: italic; font-family: -apple-system, system-ui, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", \"Fira Sans\", Ubuntu, Oxygen, \"Oxygen Sans\", Cantarell, \"Droid Sans\", \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Lucida Grande\", Helvetica, Arial, sans-serif;'>To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></strong></p><p style='box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-weight: 400; line-height: 1.5; color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", \"Fira Sans\", Ubuntu, Oxygen, \"Oxygen Sans\", Cantarell, \"Droid Sans\", \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Lucida Grande\", Helvetica, Arial, sans-serif; cursor: text; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br style=\"box-sizing: inherit; font-family: -apple-system, system-ui, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, &quot;Fira Sans&quot;, Ubuntu, Oxygen, &quot;Oxygen Sans&quot;, Cantarell, &quot;Droid Sans&quot;, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Lucida Grande&quot;, Helvetica, Arial, sans-serif;\"></p><ul style='box-sizing: inherit; margin: 0px; padding: 0px 0px 0px 1.5em; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgb(255, 255, 255); font-family: -apple-system, system-ui, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", \"Fira Sans\", Ubuntu, Oxygen, \"Oxygen Sans\", Cantarell, \"Droid Sans\", \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\", \"Lucida Grande\", Helvetica, Arial, sans-serif; cursor: text; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; list-style-type: disc; color: rgba(0, 0, 0, 0.9); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Provides exceptional support for all sales representatives and existing clients.&nbsp;</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Manages call center, striving for resolution and redirecting calls as needed.&nbsp;</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Communicate with sales representatives and clients any outstanding issues with specimen collection.&nbsp;</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Assist in document management: Panel Selection Forms, Provider Authorization Forms, test orders, Specimen Correction Forms, Test Addition Forms, etc.&nbsp;</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Synthesize laboratory capabilities with client needs to determine protocols and best practices for efficient testing and customer satisfaction.&nbsp;</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Responsible for providing a professional and efficient focus to Radeas clients and sales representatives via email and phone communication.&nbsp;</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Responsible for assisting Sales Operations Team&nbsp;in daily production duties including but not limited to: inter-department communications, working with Data Technicians, problem solving, and troubleshooting means to improve Radeas efficiency.</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Responsible for working with Radeas database by retrieving data or electronic files for clients as well as performing data backups to ensure data preservation.&nbsp;</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Responsible for interacting with Radeas staff in interdepartmental projects.</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Gain and maintain a working knowledge of Radeas&rsquo; system from clinic to billing.</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Assist with special projects as needed.</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Act as lead trainer for collectors and clients.</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Assist with the promotion and implementation of electronic ordering and reporting platforms.</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Assist with the Client Information Pending process as determined by the Sales Operations Team.&nbsp;</li><li style=\"box-sizing: inherit; margin: 0px; padding: 0px; border-color: rgba(0, 0, 0, 0.9); border-style: none; border-width: 0px; border-image: none 100% / 1 / 0 stretch; font-size: 14px; vertical-align: baseline; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); font-family: initial; list-style-type: none;\">Display a commitment to working with a team to ensure highest levels of efficiency and customer satisfaction.&nbsp;</li></ul><p><br style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"></p><p><b style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Key Performance Indicators</b></p><ul><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Reviewed and adjusted regularly:</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Decision-Making</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Critical Thinking</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Communication Skills</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Team Efficiency</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Task &amp; Time Management</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Attention to detail</span></li></ul><p><b style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><br>Minimum Qualifications</b></p><ul><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\" data-pasted=\"true\">Bachelor&rsquo;s degree preferred</span><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">, plus a minimum of two years of experience in a customer service support role</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Ability to work in a fast-paced environment with deadlines and time constraints while communicating effectively.</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Strong team player who works well with staff and peers and demonstrates strong customer service skills.</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Ability to reason through situations and make sound business decisions.</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Strong conflict management skills and the ability to resolve issues objectively and factually.</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Basic understanding of network connections and use of applicable programs such as Adobe, Google Drive, Microsoft Word, laboratory systems, Monday.com, and similar tools.</span></li></ul><p><b style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Position Details</b></p><ul><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Full-time position, Monday through Friday.</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Additional evening and weekend hours may be required from time to time to accommodate training or business needs.</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">Remote work is not available without approval.</span></li><li><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">This position is based on-site at Wake Forest Headquarters.</span></li></ul><div style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><br></div></div></div></div></div>\n<br/>Monday Friday, 8:00am - 5:00pm",
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GET https://api.bluedoor.sh/job-postings/v1/jobs/30df9f9701d437e58d7feed5c0c0874840a452fa?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/3d15e47f-4825-4639-8974-81d3a24001d7JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/84e25842-5076-4856-8fe3-49159bf85dfaJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/30df9f9701d437e58d7feed5c0c0874840a452fa/eventsJSON