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    "requisitionDescription": "<div><div><p><strong>Position Title:</strong> Managed Services Infrastructure Technician</p><p><strong>Role Overview:</strong><br>&nbsp;As a Managed Services Infrastructure Technician, you&#39;ll be instrumental in implementing, optimizing, and troubleshooting cutting-edge network and IT infrastructure solutions for our clients. Operating in a dynamic environment, you&#39;ll ensure seamless service delivery through agile methodologies and meticulous attention to detail. From in-house configuration to on-site support, your expertise will drive client satisfaction and operational excellence. The Technician will provide these services in a per-hour billing or flat rate monthly setting and will track all time, in either case, for proper billing and cost accounting. &nbsp;Your responsibilities will encompass managing and supporting a variety of common devices and items, including:</p><ul type=\"disc\"><li>Route/Switch</li><li>Firewall/VPN</li><li>Wireless</li><li>Wire/Cable Management</li><li>Cybersecurity Best Practices and Implementations</li></ul><p>Additionally, you&#39;ll collaborate with leading vendors such as Cisco, Meraki, Palo Alto, and Fortinet to leverage their technologies and deliver state-of-the-art solutions for our clients.</p><p><strong>Key Responsibilities:</strong></p><ul type=\"disc\"><li>Evaluate client systems for optimization and upgrades.</li><li>Deliver agile network services, encompassing in-house, remote, and on-site support.</li><li>Provide comprehensive support for routers, switches, firewalls, and wireless devices.</li><li>Collaborate with engineers to stage and deploy equipment, ensuring seamless integration.</li><li>Conduct precise infrastructure installations, including robust wire management solutions.</li><li>Execute and validate backup procedures to maintain data integrity.</li><li>Document network configurations and setups with clarity and precision.</li></ul><p><strong>Qualifications:</strong></p><ul type=\"disc\"><li>Associates or higher degree preferred.</li><li>Possession of Cisco certifications such as CCNA and CCNP is highly desirable.</li><li>Minimum of 2 years of experience as an IT/Managed Services technician or equivalent work experience.</li></ul><p><strong>Work Environment:</strong><br>&nbsp;Experience a dynamic blend of office and field work, adapting to the evolving needs of our clients.</p><p><strong>Additional Requirements:</strong></p><ul type=\"disc\"><li>Embrace regional travel opportunities to support our diverse client base.</li><li>Be flexible to accommodate occasional after-hours or overtime shifts.</li><li>Participate in an on-call rotation to provide timely support and resolution for critical issues outside of regular business hours.</li></ul><p><strong>Desired Attributes:</strong></p><ul type=\"disc\"><li>Exceptional communication skills, capable of articulating technical concepts clearly and effectively to both technical and non-technical stakeholders.</li><li>Profound understanding of modern IP infrastructure elements, including network security, cloud-based networking, and enterprise design principles.</li><li>Familiarity with ISP transport technologies and contemporary network architecture concepts, enabling effective collaboration with network engineers and architects in designing robust and scalable network solutions.</li></ul><p><strong>Benefits: </strong>&nbsp;</p><ul><li><span data-contrast=\"auto\">401(k)</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">401(k) matching</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Dental insurance</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Disability insurance</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Health insurance</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Health savings account</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Life insurance</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Long term disability</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Paid time off</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li><li><span data-contrast=\"auto\">Vision insurance</span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}'>&nbsp;</span></li></ul><p><em>Note: This job description reflects our commitment to staying at the forefront of technological innovation and may evolve to meet the dynamic demands of the industry.</em></p><p><br></p><p><br></p></div></div>\n",
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