Home › Companies › C129790f 1b22 4541 8a3f 179c2b53921c 19000101 000001 › UNIVERSAL BANKER PART TIME
UNIVERSAL BANKER PART TIME
C129790f 1b22 4541 8a3f 179c2b53921c 19000101 000001 · WINSTED, Winsted, CT, US, Winsted, CT; SIMSBURY, Simsbury, CT, US, Simsbury, CT; TORRINGTON WEST, Torrington, CT, US, Torrington, CT · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | C129790f 1b22 4541 8a3f 179c2b53921c 19000101 000001 |
| Title | UNIVERSAL BANKER PART TIME |
| Normalized title | - |
| Department / team | - |
| Location | WINSTED, CT, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2025-10-01 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from C129790f 1b22 4541 8a3f 179c2b53921c 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in WINSTED. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | C129790f 1b22 4541 8a3f 179c2b53921c 19000101 000001 |
| Source | 04a410ef-bc2d-408b-bc41-989d34833cc3 |
| ATS provider | ADP Workforce Now Recruiting |
Description
JOB SUMMARY
Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.
PRINCIPAL RESPONSIBILITIES
Responsible for Generating Business and Deepening Customer Relationships
Work with team to actively support branch sales.
Contribute to team sales goal attainment.
Participate in Team Sales Meetings, Sales Campaigns, and Branch focused sales events.
Maintain current and accurate records of sales tracking results.
Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts.
Cross sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates; appropriately to every customer by identifying needs and providing solutions.
May need to conduct account opening/maintenance functions.
Responsible for Providing Exceptional Customer Service
Provides efficient, effective, and courteous customer service. Consistently deliver customer service by acknowledging customers immediately, making eye contact, using the customer’s name and giving undivided attention. Using standard greetings and farewells and thanking the customer for banking with us.
Constantly look for ways to improve the customer experience and communicate those ideas to branch management.
Build customer relationships to encourage business retention.
Complete all work with accuracy and in a timely manner.
Escalate customer complaints to supervisor.
Responsible for Adhering to Policies, Procedures, and Ensuring Operational Soundness
Perform a variety of transactions to service the customer, including processing deposits, withdrawals, making payments, cashing checks, redeeming bonds, and scan daily work, etc.
Perform operational functions and adhere to the policy and procedure as outlined in our Bank’s manuals (i.e., Reg. CC, BSA, etc.)
Balance transactions and cash at the end of the day and participate in the branch settlement. May participate in balancing ATM, Coin Machine, and Cash Vault.
Perform functions such as answering phone, filing, safe deposit box escort, audits, etc. (Winsted Branch Only; serve as receptionist when needed).
Perform all duties in accordance with prescribed regulatory compliance guidelines.
Responsible for Identifying Cross Training Opportunities and Personal Development
Continuously strive to improve personal development through policy, product, and banking knowledge.
Maintain current knowledge of Bank’s products and services as well as policies and procedures.
Attend relevant seminars and courses to update and advance knowledge and skills.
Volunteer for special projects within the scope of your job responsibilities.
Participate in community events and professional relationships for the benefit of the bank.
EDUCATION/EXPERIENCE REQUIREMENTS
High school diploma or equivalency required with 3 to 6 months of relevant banking, retail or sales experience. Demonstrated customer service and sales skills. Must possess strong communication, problem solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position.
INITIATIVE
Tasks are generally standardized and routine. Some judgment required in cross selling Bank products and services and in ensuring the proper application of Bank and regulatory policies is followed. Supervision received is intermittent checks with all problems referred to supervisor.
RESPONSIBILITY
Most errors are detected and corrected almost immediately. Failure to follow policies and regulations, such as accepting a fraudulent check, could lead to a monetary loss by the Bank. Most of work verified or checked. Corrections involve some trouble in back checking by others. Poor customer service might lead to loss of business for the Bank. Failure to sell or cross sell will result in lost future revenue. This position has a high degree of access to customer account information. The position has frequent daily contact with customers to process customer transactions. Contacts within the Bank are with immediate peers and supervisor to give and receive routine information.
SUPERVISION
None
POSITION CONDITIONS
Normal. While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle controls; and talk or hear. The employee is required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, monitoring computer screens for long periods of time and the ability to adjust focus.
Full job record
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| Org ID | 4520f60b-b265-45f7-83e7-57af358a21c0 |
| Source ID | 04a410ef-bc2d-408b-bc41-989d34833cc3 |
| Board ID | 04a410ef-bc2d-408b-bc41-989d34833cc3 |
| Provider | adp_workforcenow |
| Provider Job Key | 568463 |
| Title | UNIVERSAL BANKER PART TIME |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | WINSTED, Winsted, CT, US, Winsted, CT; SIMSBURY, Simsbury, CT, US, Simsbury, CT; TORRINGTON WEST, Torrington, CT, US, Torrington, CT |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CT |
| City | WINSTED |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c129790f-1b22-4541-8a3f-179c2b53921c&ccId=19000101_000001&lang=en_US&type=JS&jobId=568463&jwId=9204887648868_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c129790f-1b22-4541-8a3f-179c2b53921c&ccId=19000101_000001&lang=en_US&type=JS&jobId=568463&jwId=9204887648868_1 |
| First Seen At | 2026-05-31 18:09:59Z |
| Last Seen At | 2026-06-06 12:12:57Z |
| Last Checked At | 2026-06-06 12:12:57Z |
| Last Changed At | 2026-06-06 12:12:57Z |
| Inactive At | — |
| Source Posted At | 2025-10-01 17:48:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=c129790f-1b22-4541-8a3f-179c2b53921c|19000101_000001/date=2026-06-06/2026-06-06T12-12-57-183Z-84f46c31a123a25d2ae4b5e13754ea824980f221bf49600958593358a6f6d70a.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><p><br></p><p id=\"isPasted\"><strong>JOB SUMMARY</strong></p><p>Under the supervision of the Assistant Branch Manager or other supervisors and or manager, the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development. </p><p><strong>PRINCIPAL RESPONSIBILITIES</strong></p><p><strong><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;border:none windowtext 1.0pt;padding:0in;'>Responsible for Generating Business and Deepening Customer Relationships</span></strong></strong></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Work with team to actively support branch sales. </span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Contribute to team sales goal attainment. </span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Participate in Team Sales Meetings, Sales Campaigns, and Branch focused sales events.</span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Maintain current and accurate records of sales tracking results.</span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Achieve personal goals in the areas of quality account opening and referrals of consumer and business accounts. </span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Cross sell products and services, such as business products, consumer checking, debit cards, E-banking, loan referrals, and other referrals to established affiliates; appropriately to every customer by identifying needs and providing solutions. </span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>May need to conduct account opening/maintenance functions. </span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><br><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;border:none windowtext 1.0pt;padding:0in;'>Responsible for Providing Exceptional Customer Service</span></strong></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Provides efficient, effective, and courteous customer service. Consistently deliver customer service by acknowledging customers immediately, making eye contact, using the customer’s name and giving undivided attention. Using standard greetings and farewells and thanking the customer for banking with us. </span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Constantly look for ways to improve the customer experience and communicate those ideas to branch management. </span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Build customer relationships to encourage business retention. </span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Complete all work with accuracy and in a timely manner.</span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Escalate customer complaints to supervisor.</span></p><h2 style='margin-top:2.0pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;font-size:17px;font-family:\"Calibri Light\",sans-serif;color:#2E74B5;font-weight:normal;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;border:none windowtext 1.0pt;padding:0in;'>Responsible for Adhering to Policies, Procedures, and Ensuring Operational Soundness</span></strong></h2><p><br></p><p id=\"isPasted\">Perform a variety of transactions to service the customer, including processing deposits, withdrawals, making payments, cashing checks, redeeming bonds, and scan daily work, etc. </p><p>Perform operational functions and adhere to the policy and procedure as outlined in our Bank’s manuals (i.e., Reg. CC, BSA, etc.)</p><p>Balance transactions and cash at the end of the day and participate in the branch settlement. May participate in balancing ATM, Coin Machine, and Cash Vault.</p><p>Perform functions such as answering phone, filing, safe deposit box escort, audits, etc. (Winsted Branch Only; serve as receptionist when needed).</p><p>Perform all duties in accordance with prescribed regulatory compliance guidelines. </p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;border:none windowtext 1.0pt;padding:0in;'>Responsible for Identifying Cross Training Opportunities and Personal Development</span></strong></span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Continuously strive to improve personal development through policy, product, and banking knowledge.</span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Maintain current knowledge of Bank’s products and services as well as policies and procedures.</span></p><p style='margin-right:0in;margin-left:.25in;font-size:16px;font-family:\"Times New Roman\",serif;margin:0in;margin-bottom:12.0pt;margin-top:0in;background:white;vertical-align:baseline;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Attend relevant seminars and courses to update and advance knowledge and skills. </span></p><p><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Volunteer for special projects within the scope of your job responsibilities.</span></p><p><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'>Participate in community events and professional relationships for the benefit of the bank.</span></p><p><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'><strong>EDUCATION/EXPERIENCE REQUIREMENTS</strong></span></p><p>High school diploma or equivalency required with 3 to 6 months of relevant banking, retail or sales experience. Demonstrated customer service and sales skills. Must possess strong communication, problem solving, and organizational skills. Proven ability to interact in a positive and professional manner with customers and peers. Must have full working knowledge of Microsoft Office Suite; Outlook, Word, Excel and PowerPoint. Must be able to work extended or weekend hours. Regular attendance is an essential function of this position.</p><p><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'><strong>INITIATIVE</strong></span></span></p><p>Tasks are generally standardized and routine. Some judgment required in cross selling Bank products and services and in ensuring the proper application of Bank and regulatory policies is followed. Supervision received is intermittent checks with all problems referred to supervisor.</p><p><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'><strong>RESPONSIBILITY</strong></span></span></p><p><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Most errors are detected and corrected almost immediately. Failure to follow policies and regulations, such as accepting a fraudulent check, could lead to a monetary loss by the Bank. Most of work verified or checked. Corrections involve some trouble in back checking by others. Poor customer service might lead to loss of business for the Bank. Failure to sell or cross sell will result in lost future revenue. This position has a high degree of access to customer account information. The position has frequent daily contact with customers to process customer transactions. Contacts within the Bank are with immediate peers and supervisor to give and receive routine information.</span></span></span></p><p><span style='font-size:13px;font-family:\"Arial\",sans-serif;color:#333333;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'><strong>SUPERVISION</strong></span></span></p><p>None</p><p><strong>POSITION CONDITIONS</strong></p><p><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Normal. <span style=\"color:black;\"> While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle controls; and talk or hear. The employee is required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, monitoring computer screens for long periods of time and the ability to adjust focus. </span></span></p><p><br></p></div></div></div></div></div></div></div></div></div></div>\n",
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}Get this page with API
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