Home › Companies › Answering Service Care › Customer Account Specialist
Customer Account Specialist
Answering Service Care · Margate, FL, United States · On Site · Active · $22–$25 / hour · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Answering Service Care |
| Title | Customer Account Specialist |
| Normalized title | - |
| Department / team | Customer Success Representatives |
| Location | Margate, FL, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $22–$25 / hour |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2025-10-28 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Answering Service Care. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Margate. | Open |
| Department jobs | Active postings in Customer Success Representatives. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Answering Service Care |
| Source | bdb06b81-5df6-4f64-aa9a-bc328b44a4c0 |
| ATS provider | Rippling ATS |
Description
company
About Answering Service Care A Legacy of Excellence in Customer Service For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide . From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business , ASC is built on a people-first culture , where long-term relationships—with both clients and employees—are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
Warm, professional call handling Lead intakes Appointment scheduling Call transfers and accurate message relay Live chat, SMS, and email support At ASC, we get it, so our clients don’t have to —and we want you to be part of our growing team.
Why Join ASC? A people-first culture that values long-term relationships and career growth Industry-leading training to build expertise across multiple industries Career stability and advancement opportunities with a company that has thrived for 50 years Our Mission To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.
If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.
role
Customer Account Specialist:
Answering Service Care is seeking a skilled and experienced Account Manager to join our team and take the lead in client relationship ownership. This manager will be responsible for the day-to-day engagement of new and existing clients, focusing on proactive relationship-building objectives targeting client satisfaction and growth.
Key Responsibilities:
Nurture and maintain client relationships, ensuring their needs are met and expectations are surpassed. Direct ownership of client accounts, with consistent proactive communication and updates, along with reactive client support as needed. Target KPI’s in CSAT Client Satisfaction, NPS, and overall client growth Work closely and collaborate with the Operations Manager to guarantee client satisfaction and calibrate on resolving any concerns or issues. Engage in strategic planning sessions to enhance our service offerings and elevate client experiences. Qualifications:
Minimum of 5 years of experience in customer service, with a minimum of 2 years of experience in client relationship management. Bachelor’s Degree in Business Management or related field. Excellent communication skills, with the ability to effectively manage relationships. Thrive in a fast-paced environment and tackle opportunities with strong problem-solving and decision-making skills. Ability to work independently, organize, and manage multiple tasks and priorities. Proficiency in Windows applications, Web applications, MS Office, Google Docs, and other modern business applications. Dependability and flexibility are key. Must maintain a stellar attendance record, always punctual, dependable, and flexible. Approachable, engaging, and always ready to greet challenges with a smile. You genuinely care about people and are sensitive to diverse and challenging scenarios. Ready to embark on this rewarding journey? Apply now and become an essential part of our Customer Success Team!
Open shifts: Full Time
Compensation Range: $22-$25 an hour based on experience.
Benefit Highlights:
Weekly Pay Paid Training Health/Dental/Vision & Term Life PTO (Start earning on day one) Employee Assistance Program (Free Training & Development Courses) Childcare Reimbursement up to $375 a month Gym membership reimbursement Company sponsored snacks Reward and Recognition platform Are you ready to join a company that values your talent and hard work? Apply now, and let's start this journey together!
Full job record
| Job ID | 30b04fb8262a275f774b8e30dc01995b6932a6b1 |
| Org ID | e0e1eba6-9737-4956-85bd-e739b8994a36 |
| Source ID | bdb06b81-5df6-4f64-aa9a-bc328b44a4c0 |
| Board ID | bdb06b81-5df6-4f64-aa9a-bc328b44a4c0 |
| Provider | rippling |
| Provider Job Key | 295cc4d0-5d32-4708-abe9-dedc924e3219 |
| Title | Customer Account Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Margate, FL, United States |
| Department | Customer Success Representatives |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Margate |
| Salary Raw | Compensation Range: $22-$25 an hour based on experience |
| Salary Min | 22 |
| Salary Max | 25 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://ats.rippling.com/answering-service-care/jobs/295cc4d0-5d32-4708-abe9-dedc924e3219 |
| Apply URL | https://ats.rippling.com/answering-service-care/jobs/295cc4d0-5d32-4708-abe9-dedc924e3219 |
| First Seen At | 2026-05-29 07:17:57Z |
| Last Seen At | 2026-06-06 08:45:12Z |
| Last Checked At | 2026-06-06 08:45:12Z |
| Last Changed At | 2026-06-06 08:45:12Z |
| Inactive At | — |
| Source Posted At | 2025-10-28 21:42:29Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=answering-service-care/date=2026-06-06/2026-06-06T08-45-11-394Z-dd23d721ee5323e2bc077d90357a6b64b4ca7d9d65203c51eab6b0905f78a366.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Customer Account Specialist:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Answering Service Care is seeking a skilled and experienced Account Manager to join our team and take the lead in client relationship ownership. This manager will be responsible for the day-to-day engagement of new and existing clients, focusing on proactive relationship-building objectives targeting client satisfaction and growth. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Key Responsibilities:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Nurture and maintain client relationships, ensuring their needs are met and expectations are surpassed.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Direct ownership of client accounts, with consistent proactive communication and updates, along with reactive client support as needed. </span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Target KPI’s in CSAT Client Satisfaction, NPS, and overall client growth</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Work closely and collaborate with the Operations Manager to guarantee client satisfaction and calibrate on resolving any concerns or issues.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Engage in strategic planning sessions to enhance our service offerings and elevate client experiences.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Qualifications:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Minimum of 5 years of experience in customer service, with a minimum of 2 years of experience in client relationship management.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Bachelor’s Degree in Business Management or related field.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Excellent communication skills, with the ability to effectively manage relationships.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Thrive in a fast-paced environment and tackle opportunities with strong problem-solving and decision-making skills.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Ability to work independently, organize, and manage multiple tasks and priorities.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Proficiency in Windows applications, Web applications, MS Office, Google Docs, and other modern business applications.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Dependability and flexibility are key. Must maintain a stellar attendance record, always punctual, dependable, and flexible.</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Approachable, engaging, and always ready to greet challenges with a smile. You genuinely care about people and are sensitive to diverse and challenging scenarios. </span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Ready to embark on this rewarding journey? Apply now and become an essential part of our Customer Success Team! </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Open shifts:</strong></b><span style=\"white-space:pre-wrap;\"> Full Time</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Compensation Range:</strong></b><span style=\"white-space:pre-wrap;\"> $22-$25 an hour based on experience. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Benefit Highlights:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Weekly Pay</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Paid Training</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Health/Dental/Vision & Term Life</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">PTO (Start earning on day one)</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Employee Assistance Program (Free Training & Development Courses) </span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Childcare Reimbursement up to $375 a month</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Gym membership reimbursement</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Company sponsored snacks</span></li><li style=\"margin:0px 0px 16px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Reward and Recognition platform </span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;margin:0px 0px 16px;line-height:1.38;padding:0px;text-indent:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Are you ready to join a company that values your talent and hard work? Apply now, and let's start this journey together!</span></p>",
"company": "<meta><h1 style=\"margin:32px 0px 8px;padding:0px;font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-weight:600;font-size:18pt;\"><b><strong style=\"white-space:pre-wrap;\">About Answering Service Care</strong></b></h1><h2 style=\"margin:24px 0px 5px;padding:0px;font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-weight:600;font-size:15pt;\"><b><strong style=\"white-space:pre-wrap;\">A Legacy of Excellence in Customer Service</strong></b></h2><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">For over 50 years,</strong></b><span style=\"white-space:pre-wrap;\"> </span><a href=\"https://answeringservicecare.com\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><b><strong style=\"white-space:pre-wrap;\">Answering Service Care</strong></b></a><span style=\"white-space:pre-wrap;\"> (ASC) has been a trusted live answering service for more than </span><b><strong style=\"white-space:pre-wrap;\">4,000 businesses nationwide</strong></b><span style=\"white-space:pre-wrap;\">. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><span style=\"white-space:pre-wrap;\">As a </span><b><strong style=\"white-space:pre-wrap;\">third-generation family business</strong></b><span style=\"white-space:pre-wrap;\">, ASC is built on a </span><b><strong style=\"white-space:pre-wrap;\">people-first culture</strong></b><span style=\"white-space:pre-wrap;\">, where long-term relationships—with both clients and employees—are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Warm, professional call handling</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Lead intakes</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Appointment scheduling</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Call transfers and accurate message relay</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Live chat, SMS, and email support</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><span style=\"white-space:pre-wrap;\">At ASC, </span><b><strong style=\"white-space:pre-wrap;\">we get it, so our clients don’t have to</strong></b><span style=\"white-space:pre-wrap;\">—and we want </span><b><strong style=\"white-space:pre-wrap;\">you</strong></b><span style=\"white-space:pre-wrap;\"> to be part of our growing team.</span></p><h2 style=\"margin:24px 0px 5px;padding:0px;font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-weight:600;font-size:15pt;\"><b><strong style=\"white-space:pre-wrap;\">Why Join ASC?</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:16px 0px;line-height:1.38;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">A people-first culture that values long-term relationships and career growth</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Industry-leading training to build expertise across multiple industries</span></li><li style=\"margin:0px;font-size:11pt;line-height:1.38;\"><span style=\"white-space:pre-wrap;\">Career stability and advancement opportunities with a company that has thrived for 50 years</span></li></ul><h3 style=\"margin:18px 0px 5px;padding:0px;font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-weight:600;font-size:14pt;\"><b><strong style=\"white-space:pre-wrap;\">Our Mission</strong></b></h3><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><span style=\"white-space:pre-wrap;\">To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:0px;line-height:1.38;padding:0px;\"><span style=\"white-space:pre-wrap;\">If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.</span></p>"
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
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