Housing Program Specialist (full-time)

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    "location": {
      "city": "Little Rock",
      "state": "Arkansas",
      "postalCode": "72206",
      "addressCountry": "United States"
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    "datePosted": "2026-04-10",
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    "description": "<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Department:</span> Housing<br><span style=\"font-weight: bold\">Reports to:</span> Housing Program Coordinator<br><span style=\"font-weight: bold\">Employment Type:</span> In-Person, Full-Time, Hourly, Non-Exempt<br><span style=\"font-weight: bold\">Schedule: </span></span>Monday-Friday 11:30pm (Sunday night)-8:00am</p>\n<p><br></p>\n<p><span style=\"color: rgb(24, 154, 214); font-size: 12pt; font-weight: 800\">About Our House</span></p>\n<p><span style=\"font-size: 12pt\"><a href=\"http://www.ourhouseshelter.org\" target=\"_blank\" rel=\"noopener noreferrer\">Our House</a> empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community. The Our House team has defined a set of seven <a href=\"http://www.ourhouseshelter.org/guidingprinciples\" target=\"_blank\" rel=\"noopener noreferrer\">Guiding Principles</a> that characterize our culture and that we intentionally seek to uphold: Hard Work, Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(24, 154, 214); font-size: 12pt; font-weight: 800\">About the Role</span></p>\n<p><span style=\"font-size: 12pt\">You will be the after-hours staff member on duty. It will be your responsibility to oversee our large, 24/7 residential facility, the entire campus, and all people on the campus, including residents, volunteers, and visitors. If an incident occurs anywhere on the campus, you will be the person responsible for handling the situation. You will have significant crisis management responsibilities and must maintain good work integrity and effective communication.</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(24, 154, 214); font-size: 12pt; font-weight: 800\">What You’ll Do</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Oversee residents in a large, 24/7 residential facility and all areas of the campus</span></li>\n<li><span style=\"font-size: 12pt\">Report emergency situations immediately to direct supervisor and document any incidents, emergencies and concerns from residents, donors or volunteers (examples of incidents include any time outside agencies—police, DHS—are involved in occurrences at Our House or physical violence or threats are made)</span></li>\n<li><span style=\"font-size: 12pt\">Ensure that residents participate in mandatory programs and refer them to Our House programs (Career Center classes, recovery meetings, drug testing, Children’s Programs, Stability, etc.)</span></li>\n<li><span style=\"font-size: 12pt\">Communicate regularly with the Housing Team about residents’ needs, evictions, shelter needs, ongoing issues or system changes</span></li>\n<li><span style=\"font-size: 12pt\">Ensure that meals are prepared and served</span></li>\n<li><span style=\"font-size: 12pt\">Enforce all written shelter rules and additional Our House policies and procedures documenting any violations through the write-up process, including enforcing evictions when necessary</span></li>\n<li><span style=\"font-size: 12pt\">Assign chores after each meal</span></li>\n<li><span style=\"font-size: 12pt\">Administer drug tests as needed and manage medication administration for residents</span></li>\n<li><span style=\"font-size: 12pt\">Monitor residents’ sobriety and reports and documents drug or alcohol related incidents with the write-up system</span></li>\n<li><span style=\"font-size: 12pt\">Ensure that all areas in and around the shelter are clean, organized, and safe</span></li>\n<li><span style=\"font-size: 12pt\">Process work orders for maintenance issues</span></li>\n<li><span style=\"font-size: 12pt\">Process new intakes and exits of residents and filling out all required paperwork</span></li>\n<li><span style=\"font-size: 12pt\">Greet and orient volunteers, including meal serving groups, to the facilities and to the needs that they are there to meet</span></li>\n<li><span style=\"font-size: 12pt\">Document donations and volunteers using a data collection system (contact info, what was given/volunteer project, date, value)</span></li>\n<li><span style=\"font-size: 12pt\">De-escalate conflict situations to ensure safety</span></li>\n<li><span style=\"font-size: 12pt\">Attend all mandatory weekly staff meetings prepared and on time</span></li>\n<li><span style=\"font-size: 12pt\">Conduct other duties as assigned to fulfill Our House’s mission</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(24, 154, 214); font-size: 12pt; font-weight: 800\">What You’ll Bring</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Social services experience</span></li>\n<li><span style=\"font-size: 12pt\">At least 2-3 years working in a program or organization serving individuals in a residential setting preferred </span></li>\n<li><span style=\"font-size: 12pt\">Conflict resolution and crisis management experience</span></li>\n<li><span style=\"font-size: 12pt\">Strong written and verbal communication skills</span></li>\n<li><span style=\"font-size: 12pt\">Action-oriented, entrepreneurial, adaptable, and innovative spirit</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work effectively in collaboration with diverse groups of people</span></li>\n<li><span style=\"font-size: 12pt\">Passion, idealism, integrity, positive attitude, mission-driven work, and self-direction</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(24, 154, 214); font-size: 12pt; font-weight: 800\">Requirements</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">High school diploma is required</span></li>\n<li><span style=\"font-size: 12pt\">Must be able to lift 40 pounds</span></li>\n<li><span style=\"font-size: 12pt\">Must have reliable transportation</span></li>\n<li><span style=\"font-size: 12pt\">Must be able to pass criminal background checks, child and adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(24, 154, 214); font-size: 12pt; font-weight: 800\">Benefits &amp; Perks</span></p>\n<p><span style=\"font-size: 12pt\">Visit our <a href=\"https://ourhouseshelter.org/jobs/\" target=\"_blank\" rel=\"noopener noreferrer\">careers page</a> for more information on benefits and perks!</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Our House is a drug-free workplace. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Our House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. People of color and members of the LGBTQ community are encouraged to apply.</span></p>",
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    "jobOpeningShareUrl": "https://ourhouseshelter.bamboohr.com/careers/281",
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