Administrative, DMV & Sales Support Coordinator

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    "location": {
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      "state": "Alaska",
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      "addressCountry": "United States"
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    "datePosted": "2026-05-27",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Full-Time Hourly, Non-Exempt Position</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Reports to: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Administrative &amp; DMV Services Manager</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Supports:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> APAA Company</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>About APAA &amp; Join Our Team</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Alaska Premier Auctions &amp; Appraisals (APAA) is a locally grown, Alaskan-owned small business committed to excellence in auction services. We connect people to meaningful items, antique treasures, historical artifacts, fine art, vehicles, equipment, firearms, jewelry, and everyday collectibles, and bring their stories to life through professionalism, accuracy, and care.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> We’re proud to have been named one of the 2025 Best Workplaces in Alaska by the Alaska Journal of Commerce, based on anonymous third-party employee feedback conducted by Best Companies Group. This recognition reflects our team’s commitment to integrity, collaboration, and a supportive workplace culture.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> At APAA, you’ll join a detail-driven, service-oriented team that values accountability, organization, and teamwork. This role is ideal for someone who enjoys administrative work, compliance support, and client communication, without carrying full sales responsibility.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What the Administrative, DMV &amp; Sales Support Coordinator Does</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This role provides essential administrative, DMV, and client support to ensure smooth office operations, accurate documentation, and consistent follow-through. The position supports sales and account activity through coordination and communication, while remaining primarily an administrative and compliance-focused role.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>Key Responsibilities Include:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Administrative &amp; Office Support</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Collect payments for unpaid invoices and update invoice statuses in auction management software.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Welcome and assist visitors, customers, and vendors professionally and courteously.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Respond promptly to phone calls, emails, and general administrative inquiries.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">File, scan, copy, and organize documents within digital and physical filing systems.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Create invoices, maintain, and update digital records.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Prepare correspondence, reports, memos, and internal documentation as directed.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Receive, route, and distribute mail and deliveries.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Maintain accurate, organized, and confidential records.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Perform light housekeeping duties in reception and administrative areas.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Work in a constant state of alertness while adhering to safety and compliance standards.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Perform other duties and special projects as assigned.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">DMV &amp; Compliance Support</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">DMV Training after a 60-day probationary period.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support the preparation and processing of Alaska DMV documentation.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Assist with maintaining accurate, organized, and compliant DMV records.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Notarize auction- and vehicle-related documents as required.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Client &amp; Sales Support (Non-Commissioned)</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Respond to inbound client inquiries related to services, timelines, and required paperwork.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Provide status updates on auction postings and inventory processing.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Assist management and sales leadership through coordination, scheduling, and internal follow-through.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Maintain accurate records of client interactions and documentation.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Eligible for commission on self-sourced new business and referrals; inbound leads are excluded.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>Supervisory Role</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This position does not have direct supervisory responsibilities.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>The Impact You’ll Make</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure administrative accuracy and DMV compliance across auctions and vehicle transactions.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support client relationships through reliable communication and follow-through.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Help bridge administrative operations and sales activity.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Contribute to a professional, organized office environment.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Administrative and DMV records are accurate and audit-ready.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Clients receive timely, professional communication.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Sales and account activity are well-supported through documentation and coordination.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Office operations run smoothly during high-volume auction cycles.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>Knowledge, Skills &amp; Abilities</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong organizational skills with attention to detail and confidentiality.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Professional verbal and written communication skills.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Client-service mindset with diplomatic communication abilities.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ability to manage multiple priorities and meet deadlines.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">QuickBooks experience or general knowledge, preferred, but not required.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Proficiency in Google Workspace and ability to learn new systems.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Dependable attendance and punctuality.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Positive, solution-oriented attitude.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Minimum Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">High school diploma or GED required.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Associate’s degree in Accounting, Business Administration, or related field preferred.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Prior administrative or customer service experience preferred.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Valid Alaska driver’s license.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ability to pass a background and reference check.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ability to obtain and maintain Notary Public status in the State of Alaska.</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Working Conditions &amp; Schedule</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This position operates in a fast-paced office environment requiring regular attendance, adaptability, and focus across multiple overlapping tasks.</span><br><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Schedule:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> Monday – Friday, 8:45 am - 5:45 pm. (8-hour shift with 1-hour unpaid break)</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>Perks &amp; Benefits</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">401(k) with company matching</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Employer-funded short-term &amp; long-term disability</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Life Insurance</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Employee Health Insurance</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Dental and Vision</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Paid time off and paid holidays</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Employee assistance program</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Employee discount</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Professional development support</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Per diem for off-site and overnight projects</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Referral, review, and transport bonus program<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">General Standards &amp; Culture</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Maintain strict confidentiality of client materials and information.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Return internal and external correspondence within one business day (or within two hours when possible).</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Use company technology responsibly to enhance operations and competitive edge.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Bring solutions, not just problems; we expect proactive thinking.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Representing APAA well, client experience is central.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Be a team player; occasional cross‑team coverage may be needed.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Offer ideas and improvements; your voice matters.</span></li>\n</ul>",
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