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Service of Process Representative

Ad6c0c71 Af93 4680 A722 45eee38d214e 19000101 000001 · Austin 2, Austin, TX, US, Austin, TX · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAd6c0c71 Af93 4680 A722 45eee38d214e 19000101 000001
TitleService of Process Representative
Normalized title-
Department / team-
LocationAustin 2, TX, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2022-03-09 / 2026-05-31
Changed / last seen2026-06-22 / 2026-06-22

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PageWhat it containsOpen
Company jobsActive postings from Ad6c0c71 Af93 4680 A722 45eee38d214e 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Austin 2.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAd6c0c71 Af93 4680 A722 45eee38d214e 19000101 000001
Source2ebf8754-9168-48f5-9e76-c543dd163b6d
ATS providerADP Workforce Now Recruiting

Description

SUMMARY: The Service of Process Representative is responsible for processing Correspondence and legal documents sent from nationwide receiving offices. Processing these documents requires attention to detail and familiarity with legal terminology and documentation. This position is also responsible for the receipt and processing of mailed Correspondence and packages. This position is also responsible for the confirmation of delivery of processed legal documents to our clients. Interaction via phone and email with receiving offices, clients, law firms, governmental agencies (including law enforcement), and 3rd party delivery services is expected. This position operates on a strict time-table and can be considered both high volume and time sensitive. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Discern which documents received by our company and/or receiving offices are to be considered proper, legal Service of Process (SOP) based on state statutes and industry standards. • Process all SOP documents using our proprietary website/software, providing delivery instructions to our receiving offices, and forwarding scanned copies and/or originals to our clients. • Track and ensure delivery of all SOP documents to clients through email, phone, and/or Federal Express tracking. • Regularly communicate with receiving offices concerning SOP documents and/or Correspondence. • Reject and return legal documents and/or Correspondence when appropriate. • Answer client queries regarding SOP, Correspondence, and the account tools that interact with those documents. • Receive and then sort all documents and packages mailed to our office(s). • Deliver evidence received to the appropriate department and/or individual. • Scan, upload, and process any and all state, federal, and otherwise legal Correspondence received on behalf of our clients. • Maintain consistent attendance and punctuality and a professional demeanor and appearance. • Update and edit client accounts when necessary. • Create and maintain reference charts for tracking SOP issues. • Develop, maintain and update knowledge about the department, services, company and industry as a whole. • Contact issuing attorneys, government agencies, process servers, and/or courts to resolve issues regarding our clients and SOP matters. • Assist other sections of the Registered Agent Department as necessary, including basic cross-training. • Other duties as assigned. COMPETENCIES, SKILLS AND ABILITIES • Must be very detail oriented with strong organizational skills. • Ability to carefully read and interpret state and legal documents. • Must be computer literate; intermediate level skills with the MS Office Suite and Adobe Acrobat are required. • Ability to work in a time-sensitive environment with a large workflow. • Ability to work both independently and in a team environment. Assisting coworkers by sharing information and knowledge • Ability to be self-directed and work efficiently with minimal supervision. • Ability to be creative in identifying ways of increasing efficiency and simplifying processes. • Effective communication (verbal and written) and relationship-building skills. EDUCATION / EXPERIENCE • Associate’s degree and/or 2 years equivalent experience in a related field is preferred. • Experience with basic legal or document preparation and editing procedures, and/or willingness to learn. SUPERVISORY RESPONSIBILITIES: The Service of Process Representative has no supervisory responsibilities. LANGUAGE SKILLS Ability to effectively present information and respond to questions from internal and external customers whose first language is English. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; lift and carry boxes of ≈50lbs; and talk and/or hear. The employee is required to sit for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. TRAVEL REQUIREMENTS This position does not require travel. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice. AAP/EEO STATEMENT Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. EOE Employer/Vet/Disabled .

Full job record

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Source ID2ebf8754-9168-48f5-9e76-c543dd163b6d
Board ID2ebf8754-9168-48f5-9e76-c543dd163b6d
Provideradp_workforcenow
Provider Job Key436036
TitleService of Process Representative
Normalized Title—
Statusactive
Activeyes
Location TextAustin 2, Austin, TX, US, Austin, TX
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Employment Typefull_time
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CountryUnited States
RegionTX
CityAustin 2
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ad6c0c71-af93-4680-a722-45eee38d214e&ccId=19000101_000001&lang=en_US&type=JS&jobId=436036&jwId=9200366011498_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ad6c0c71-af93-4680-a722-45eee38d214e&ccId=19000101_000001&lang=en_US&type=JS&jobId=436036&jwId=9200366011498_1
First Seen At2026-05-31 18:26:34Z
Last Seen At2026-06-22 12:47:10Z
Last Checked At2026-06-22 12:47:10Z
Last Changed At2026-06-22 12:47:10Z
Inactive At—
Source Posted At2022-03-09 20:45:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><p><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>SUMMARY:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The Service of Process Representative is responsible for processing Correspondence and legal documents sent from nationwide receiving offices. Processing these documents requires attention to detail and familiarity with legal terminology and documentation. This position is also responsible for the receipt and processing of mailed Correspondence and packages. This position is also responsible for the confirmation of delivery of processed legal documents to our clients. Interaction via phone and email with receiving offices, clients, law firms, governmental&nbsp;</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>agencies (including law enforcement), and 3rd party delivery services is expected. This position operates on a strict time-table and can be considered both high volume and time sensitive.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;color:black;'><br> <strong>ESSENTIAL FUNCTIONS:&nbsp;</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Discern which documents received by our company and/or receiving offices are to be considered proper, legal Service&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp; &nbsp;of Process (SOP) based on state statutes and industry standards.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Process all SOP documents using our proprietary website/software, providing delivery instructions to our receiving&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp; &nbsp;offices, and forwarding scanned copies and/or originals to our clients.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Track and ensure delivery of all SOP documents to clients through email, phone, and/or Federal Express tracking.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Regularly communicate with receiving offices concerning SOP documents and/or Correspondence.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Reject and return legal documents and/or Correspondence when appropriate.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Answer client queries regarding SOP, Correspondence, and the account tools that interact with those documents.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Receive and then sort all documents and packages mailed to our office(s).</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Deliver evidence received to the appropriate department and/or individual.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Scan, upload, and process any and all state, federal, and otherwise legal Correspondence received on behalf of our</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp; &nbsp;clients.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Maintain consistent attendance and punctuality and a professional demeanor and appearance.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Update and edit client accounts when necessary.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Create and maintain reference charts for tracking SOP issues.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Develop, maintain and update knowledge about the department, services, company and industry as a whole.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Contact issuing attorneys, government agencies, process servers, and/or courts to resolve issues regarding our clients</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp; &nbsp;and SOP matters.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Assist other sections of the Registered Agent Department as necessary, including basic cross-training.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Other duties as assigned.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'><br>&nbsp;COMPETENCIES, SKILLS AND ABILITIES</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Must be very detail oriented with strong organizational skills.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Ability to carefully read and interpret state and legal documents.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Must be computer literate; intermediate level skills with the MS Office Suite and Adobe Acrobat are required.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Ability to work in a time-sensitive environment with a large workflow.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;'>&bull; Ability to work both independently and in a team environment. Assisting coworkers by sharing information and&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;'>&nbsp; &nbsp;knowledge</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Ability to be self-directed and work efficiently with minimal supervision.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Ability to be creative in identifying ways of increasing efficiency and simplifying processes.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Effective communication (verbal and written) and relationship-building skills.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>EDUCATION / EXPERIENCE</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&bull; Associate&rsquo;s degree and/or 2 years equivalent experience in a related field is preferred.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&bull; Experience with basic legal or document preparation and editing procedures, and/or willingness to learn.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;SUPERVISORY RESPONSIBILITIES:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>The Service of Process Representative has no supervisory responsibilities.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;color:black;'><br> <strong>LANGUAGE SKILLS</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Ability to effectively present information and respond to questions from internal and external customers whose first language is English.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>CERTIFICATES, LICENSES, REGISTRATIONS</span></strong><span style='font-family:\"Calibri\",sans-serif;color:black;'><br>&nbsp;None</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Calibri\",sans-serif;color:black;'><br> <strong>PHYSICAL DEMANDS</strong><br>&nbsp;</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; lift and carry boxes of &asymp;50lbs; and talk and/or hear. The employee is required to sit for extended periods of time.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Calibri\",sans-serif;color:black;'>WORK ENVIRONMENT</span></strong><span style='font-family:\"Calibri\",sans-serif;color:black;'><br>&nbsp;</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>While performing the duties of this job, the employee regularly works in an office environment in a clerical environment.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;color:black;'><br> <strong>TRAVEL REQUIREMENTS</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>This position does not require travel.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Calibri\",sans-serif;color:black;'><br> <strong>OTHER DUTIES</strong><br>&nbsp;</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to the job at any time with or without notice.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial Narrow\",sans-serif;'><strong><span style='font-family:\"Calibri\",sans-serif;'>AAP/EEO STATEMENT</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>EOE Employer/Vet/Disabled<em>.</em></span></p><p><br></p></div></div>\n",
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