Home › Companies › Anthony & Sylvan Pools › Pool Warranty Customer Relations Coordinator
Pool Warranty Customer Relations Coordinator
Anthony & Sylvan Pools · Charlotte, NC, United States · On Site · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Anthony & Sylvan Pools |
| Title | Pool Warranty Customer Relations Coordinator |
| Normalized title | - |
| Department / team | Operations |
| Location | Charlotte, NC, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-04-17 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Anthony & Sylvan Pools. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Charlotte. | Open |
| Department jobs | Active postings in Operations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Anthony & Sylvan Pools |
| Source | 5bd5a79b-ffc5-4095-9ab2-9587bc766863 |
| ATS provider | Rippling ATS |
Description
company
About Anthony & Sylvan
Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at anthonysylvan.com.
About the Role
As a Warranty Customer Relations Coordinator, you’ll take ownership of resolving warranty-related issues, ensuring customers receive timely, effective solutions while maintaining a strong focus on cost control. You’ll work closely with customers, field teams, and internal partners to address concerns, coordinate repairs, and deliver a positive experience. This position is ideal for someone who enjoys problem-solving, balancing customer needs with business priorities, and making a direct impact on customer satisfaction.
role
General Summary of Position
Responsible for resolution of warranty related activities, with the goal of maximizing customer satisfaction while controlling warranty-related expenses.
Essential Functions and Responsibilities
Manage day-to-day warranty operations by serving as a primary point of contact for customers via phone and email, providing guidance on maintenance issues, coordinating with subcontractors, warranty stations, and internal teams, and ensuring timely scheduling and resolution of service requests. Track and monitor warranty activity by maintaining accurate records of incoming requests, managing follow-ups, and preparing and updating daily and weekly reports to ensure visibility and accountability. Coordinate warranty repairs and inspections by partnering with internal staff and vendors to plan and schedule work based on workflow, project needs, and resource availability while maintaining strong working relationships to ensure quality and efficiency. Support customer relations and administrative processes by collaborating with corporate teams on customer-related projects, researching account history, preparing monthly reports and analysis for management, and processing documentation such as purchase letters and warranty transfers. Ensure operational compliance and support team needs by adhering to company policies and procedures and completing additional projects and duties as assigned.
QUALIFICATIONS – Knowledge, Skills & Abilities
Education
High school diploma required
Licenses/Certifications
None required
Years of Experience
Minimum of 3 years of experience in customer service, preferably in a high call-volume or service coordination environment
Required Skills & Abilities
Strong customer service orientation with the ability to manage and resolve customer concerns effectively
Excellent verbal and written communication skills
Strong phone skills with the ability to handle high call volumes professionally and efficiently
Effective listening skills with an approachable, calm, and solutions-focused demeanor
Ability to assess customer needs, troubleshoot issues, and determine appropriate next steps
Strong organizational and multitasking skills with the ability to manage multiple requests, schedules, and follow-ups
Self-motivated and proactive with the ability to work independently and take ownership of issues through resolution
Positive, “can-do” attitude with a focus on customer satisfaction and outcomes
Proficiency in Microsoft Office (Word, Excel) and database systems
Travel Requirements
0-10%
Other Requirements
PHYSICAL REQUIREMENTS
Primarily sedentary work performed in an office environment Ability to communicate promptly and clearly via phone and computer
ACKNOWLEDGEMENT
Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.
#IND123
Full job record
| Job ID | 3026e6ed3ac750ea5e232ef3c1872616e4a21972 |
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| Source ID | 5bd5a79b-ffc5-4095-9ab2-9587bc766863 |
| Board ID | 5bd5a79b-ffc5-4095-9ab2-9587bc766863 |
| Provider | rippling |
| Provider Job Key | 6bd93f0e-914d-417d-b41f-e08eac6e63f4 |
| Title | Pool Warranty Customer Relations Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Charlotte, NC, United States |
| Department | Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | NC |
| City | Charlotte |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/anthony-sylvan-pools/jobs/6bd93f0e-914d-417d-b41f-e08eac6e63f4 |
| Apply URL | https://ats.rippling.com/anthony-sylvan-pools/jobs/6bd93f0e-914d-417d-b41f-e08eac6e63f4 |
| First Seen At | 2026-05-29 07:15:42Z |
| Last Seen At | 2026-06-06 20:26:37Z |
| Last Checked At | 2026-06-06 20:26:37Z |
| Last Changed At | 2026-06-06 20:26:37Z |
| Inactive At | — |
| Source Posted At | 2026-04-17 17:46:58Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=anthony-sylvan-pools/date=2026-06-06/2026-06-06T20-26-33-836Z-efba186eb4946fb98c8371036ba540e0331b0eccc14bc2e34d99bbd9cee5e456.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">General Summary of Position</strong></b></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Responsible for resolution of warranty related activities, with the goal of maximizing customer satisfaction while controlling warranty-related expenses.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">Essential Functions and Responsibilities</strong></b></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Manage day-to-day warranty operations by serving as a primary point of contact for customers via phone and email, providing guidance on maintenance issues, coordinating with subcontractors, warranty stations, and internal teams, and ensuring timely scheduling and resolution of service requests.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Track and monitor warranty activity by maintaining accurate records of incoming requests, managing follow-ups, and preparing and updating daily and weekly reports to ensure visibility and accountability.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Coordinate warranty repairs and inspections by partnering with internal staff and vendors to plan and schedule work based on workflow, project needs, and resource availability while maintaining strong working relationships to ensure quality and efficiency.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Support customer relations and administrative processes by collaborating with corporate teams on customer-related projects, researching account history, preparing monthly reports and analysis for management, and processing documentation such as purchase letters and warranty transfers.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ensure operational compliance and support team needs by adhering to company policies and procedures and completing additional projects and duties as assigned.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">QUALIFICATIONS – Knowledge, Skills & Abilities</strong></b></i></p><table style=\"position:relative;border-collapse:collapse;table-layout:fixed;border-width:medium;border-style:none;border-color:currentcolor;border-image:initial;margin-left:4px;width:fit-content;margin-top:12px;margin-bottom:12px;\"><colgroup><col style=\"width:287.73px;\"><col style=\"width:287.6px;\"></colgroup><tbody><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid windowtext;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Education</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">High school diploma required</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Licenses/Certifications</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">None required</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Years of Experience</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Minimum of 3 years of experience in customer service, preferably in a high call-volume or service coordination environment</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Required Skills & Abilities</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Strong customer service orientation with the ability to manage and resolve customer concerns effectively</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Excellent verbal and written communication skills</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Strong phone skills with the ability to handle high call volumes professionally and efficiently</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Effective listening skills with an approachable, calm, and solutions-focused demeanor</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Ability to assess customer needs, troubleshoot issues, and determine appropriate next steps</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Strong organizational and multitasking skills with the ability to manage multiple requests, schedules, and follow-ups</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Self-motivated and proactive with the ability to work independently and take ownership of issues through resolution</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Positive, “can-do” attitude with a focus on customer satisfaction and outcomes</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">Proficiency in Microsoft Office (Word, Excel) and database systems</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Travel Requirements</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">0-10%</span></p></td></tr><tr><td style=\"width:287.73px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Other Requirements</strong></b></p></td><td style=\"width:287.6px;position:relative;padding:8px;min-width:5px;overflow-wrap:break-word;text-align:start;vertical-align:top;border:1px solid black;\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\"> </span></p></td></tr></tbody></table><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">PHYSICAL REQUIREMENTS</strong></b></i></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Primarily sedentary work performed in an office environment</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Ability to communicate promptly and clearly via phone and computer</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(54,95,145);font-size:14pt;font-style:italic;white-space:pre-wrap;\">ACKNOWLEDGEMENT</strong></b></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Position duties and expectations change over time. This job description is not intended to be an all-inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time.</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\">#IND123</span></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"font-size:14pt;white-space:pre-wrap;\">About Anthony & Sylvan</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at </span><a href=\"http://www.anthonysylvan.com\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"color:windowtext;white-space:pre-wrap;\">anthonysylvan.com.</span></a></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><em style=\"font-size:14pt;white-space:pre-wrap;\">About the Role</em></i></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">As a Warranty Customer Relations Coordinator, you’ll take ownership of resolving warranty-related issues, ensuring customers receive timely, effective solutions while maintaining a strong focus on cost control. You’ll work closely with customers, field teams, and internal partners to address concerns, coordinate repairs, and deliver a positive experience. This position is ideal for someone who enjoys problem-solving, balancing customer needs with business priorities, and making a direct impact on customer satisfaction.</span></p>"
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