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Home › Companies › Fa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 › Front Office Supervisor

Front Office Supervisor

Fa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · India; HI - Gurgaon NH8 (DELGU), Gurugram, IN · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001
TitleFront Office Supervisor
Normalized title-
Department / teamHotel-Front Office
LocationGurugram, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-07 / 2026-06-08
Changed / last seen2026-06-15 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Gurugram.Open
Department jobsActive postings in Hotel-Front Office.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Evax Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001
Sourcee5a2add2-35aa-4cf6-9fca-14ba50f01c95
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Job overview Responsible for the operational efficiency of all front office areas during shift and the service delivery of those areas. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. At Holiday Inn we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Duties and responsibilities Conducts shift briefings to ensure hotel activities and operational requirements are known Supervise front office operations during assigned shift including: Maintenance of guest information Maintenance of information about local events Compile occupancy statistics Supervise the use of public address system Supervise group bookings Assisting with serious complaints Supervise cashiering activities during shift including: Cash handling and banking procedure Dealing with irregular payments Instructing staff in credit policies and facilities Instructing staff in cash security procedures Carry out debtor control Prepare reports Supervise the cashiering system Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs Take action to address these needs in order to exceed their expectations Create a positive hotel image in every interaction with internal and external customers Adhere to hotel brand standards Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests Assist guests and escort them to locations within the hotel at their request Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs Maintain current Hotel information to be able to provide information to guests Accountability Report to a Duty Manager. Typically supervises Concierge desk, Bell desk, and GSA - FO. Accountability is directed by shift operations at the reception. Qualifications and requirements Bachelor degree /diploma in hospitality/hotel management is mandatory. Must speak fluent English and local language with additional other languages preferred. At least one year supervisory experience/GSA experience will be beneficial. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Full job record

Job ID301d4677f19bd877c2393768fd35d096f7b8a9bc
Org ID1bb1782c-a8ea-4224-b1d1-19ccbcd80395
Source IDe5a2add2-35aa-4cf6-9fca-14ba50f01c95
Board IDe5a2add2-35aa-4cf6-9fca-14ba50f01c95
Provideroracle_hcm
Provider Job Key164090
TitleFront Office Supervisor
Normalized Title—
Statusactive
Activeyes
Location TextIndia; HI - Gurgaon NH8 (DELGU), Gurugram, IN
DepartmentHotel-Front Office
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionIN
CityGurugram
Salary RawDescription Job overview Responsible for the operational efficiency of all front office areas during shift and the service delivery of those areas. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. At Holiday Inn we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Duties and responsibilities Conducts shift briefings to ensure hotel activities and operational requirements are known Supervise front office operations during assigned shift including: Maintenance of guest information Maintenance of information about local events Compile occupancy statistics Supervise the use of public address system Supervise group bookings Assisting with serious complaints Supervise cashiering activities during shift including: Cash handling and banking procedure Dealing with irregular payments Instructing staff in credit policies and facilities Instructing staff in cash security procedures Carry out debtor control Prepare reports Supervise the cashiering system Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs Take action to address these needs in order to exceed their expectations Create a positive hotel image in every interaction with internal and external customers Adhere to hotel brand standards Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests Assist guests and escort them to locations within the hotel at their request Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs Maintain current Hotel information to be able to provide information to guests Accountability Report to a Duty Manager. Typically supervises Concierge desk, Bell desk, and GSA - FO. Accountability is directed by shift operations at the reception. Qualifications and requirements Bachelor degree /diploma in hospitality/hotel management is mandatory. Must speak fluent English and local language with additional other languages preferred. At least one year supervisory experience/GSA experience will be beneficial. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/ar/sites/CX_1001/job/164090
Apply URLhttps://fa-evax-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/ar/sites/CX_1001/job/164090
First Seen At2026-06-08 11:26:03Z
Last Seen At2026-06-18 11:40:04Z
Last Checked At2026-06-18 11:40:04Z
Last Changed At2026-06-15 11:27:52Z
Inactive At—
Source Posted At2026-06-07 12:02:23Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evax-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-18/2026-06-18T11-38-58-826Z-0e4a4cfc29d32b03844f763841342efd4bb3bbb0e42074c17857be31249848e8.json
Event Fields
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Parsed Structured
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    "city": "Gurugram",
    "region": "IN",
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    "countries": [
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  },
  "remote_policy": null,
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  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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Typically supervises Concierge desk, Bell desk, and GSA - FO. Accountability is directed by shift operations at the reception.</p><div style=\"border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; padding: 1pt 0cm 0cm;\"><p class=\"IHGHeadingandruleGreen21\">&nbsp;</p><p class=\"IHGHeadingandruleGreen21\">Qualifications and requirements</p></div><p class=\"IHGBodyCalibri11\">Bachelor degree /diploma in hospitality/hotel management is mandatory. Must speak fluent English and local language with additional other languages preferred. 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