Home › Companies › E9BEC8DADD6898D5616AA25B1FDADE8A › Medical Respite Case Manager
Medical Respite Case Manager
E9BEC8DADD6898D5616AA25B1FDADE8A · New York, NY 10039; 101 West 145th Street, New York, NY, 10039, USA · Active · $18–$27 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | E9BEC8DADD6898D5616AA25B1FDADE8A |
| Title | Medical Respite Case Manager |
| Normalized title | - |
| Department / team | Professional Services |
| Location | New York, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $18–$27 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-11 / 2026-06-12 |
| Changed / last seen | 2026-06-12 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from E9BEC8DADD6898D5616AA25B1FDADE8A. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New York. | Open |
| Department jobs | Active postings in Professional Services. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | E9BEC8DADD6898D5616AA25B1FDADE8A |
| Source | 0631ab93-42f1-4e7e-be53-180391616f3f |
| ATS provider | Paycom ATS |
Description
Description
The Medical Respite Case Manager is responsible for coordinating care and providing support to patients discharged from hospital settings into the Medical Respite Program. The Case Manager ensures that individuals adhere to medical and behavioral health follow up care, develop independent living skills, and successfully transition to permanent or stable housing.
The role includes developing individualized Service Plans, facilitating linkage to internal and external providers, supporting patients with activities of daily living when needed, and collaborating closely with multidisciplinary partners, including medical providers, Housing Navigators, and program staff to promote recovery, wellness, and housing stability.
Essential Duties:
Care Coordination & Service Planning
Conduct comprehensive biopsychosocial assessments and identify medical, behavioral health, substance use, and social service needs.
Develop, implement, and monitor individualized Service Plans based on patient goals.
Coordinate referrals to internal support, primary care, behavioral health, specialty services, and community providers.
Provide short term counseling, motivational support, and psychoeducation on recovery, health literacy, and treatment adherence.
Serve as the primary liaison between patients, providers, hospitals, and community partners.
Patient Support & Independent Living Skills
Support patients in building self care routines, medication adherence, and health management skills.
Assist patients with daily living tasks when required (e.g., mobility support, meal assistance, hygiene prompting).
Escort patients to medical or social service appointments as needed.
Promote skill development in budgeting, household management, and community reintegration.
Documentation & Compliance
Maintain complete, accurate, and timely documentation within electronic medical records.
Prepare narrative summaries, incident reports, and required statistical reports.
Ensure that all documentation meets program, agency, and regulatory standards.
Participate in quality improvement activities, audits, and program evaluation processes.
Discharge Planning & Housing Support
Collaborate with Housing Navigators to support patients in meeting their Housing Agreement and discharge goals.
Assist in developing discharge plans, including aftercare appointments, community referrals, and follow up care needs.
Provide support for up to 90 days’ post discharge when applicable.
Program Operations & Safety
Contribute to maintaining a safe, therapeutic, and supportive environment.
Participate in crisis intervention and emergency responses.
Follow all agency policies and utilize personal protective equipment as required.
When shift coverage issues arise, remain on duty until appropriate replacement staff are secured.
Qualifications
EDUCATION & EXPERIENCE
Associate degree required (Bachelor’s preferred).
High School Diploma with 5 plus years of relevant experience with working with people living with substance use, chronic medical conditions and homelessness may be considered.
CPR, First Aid, and Crisis Prevention certifications (or obtained shortly after hire).
Minimum one year of experience in residential, community based, or medical respite settings.
Experience working with individuals with disabilities, mental illness, or complex health needs.
Knowledge of basic medical tasks, vital signs monitoring, and NYS Home Care guidelines preferred.
Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Full job record
| Job ID | 30159c524a67dcdf2b1726989bedc07cc9f4146f |
| Org ID | 565d3e4e-fce2-4ebf-bc02-53752ea77364 |
| Source ID | 0631ab93-42f1-4e7e-be53-180391616f3f |
| Board ID | 0631ab93-42f1-4e7e-be53-180391616f3f |
| Provider | paycom |
| Provider Job Key | 640345 |
| Title | Medical Respite Case Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | New York, NY 10039; 101 West 145th Street, New York, NY, 10039, USA |
| Department | Professional Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | New York |
| Salary Raw | $18.00 - $27.48 Hourly |
| Salary Min | 18 |
| Salary Max | 27.48 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=640345&clientkey=E9BEC8DADD6898D5616AA25B1FDADE8A |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=640345&clientkey=E9BEC8DADD6898D5616AA25B1FDADE8A |
| First Seen At | 2026-06-12 10:13:45Z |
| Last Seen At | 2026-06-18 09:03:44Z |
| Last Checked At | 2026-06-18 09:03:44Z |
| Last Changed At | 2026-06-12 10:13:45Z |
| Inactive At | — |
| Source Posted At | 2026-06-11 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=E9BEC8DADD6898D5616AA25B1FDADE8A/date=2026-06-18/2026-06-18T09-03-41-828Z-cdd30d2829df3db125dcbf5b6ebfdc593e0dae1f2076c5a764c4417b307e8e1c.json |
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"description": "<div dir=\"ltr\">\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">The <strong>Medical Respite Case Manager</strong> is responsible for coordinating care and providing support to patients discharged from hospital settings into the Medical Respite Program. The Case Manager ensures that individuals adhere to medical and behavioral health follow up care, develop independent living skills, and successfully transition to permanent or stable housing.</span></span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">The role includes developing individualized Service Plans, facilitating linkage to internal and external providers, supporting patients with activities of daily living when needed, and collaborating closely with multidisciplinary partners, including medical providers, Housing Navigators, and program staff to promote recovery, wellness, and housing stability.</span></span></span></span></p>\r\n\r\n<p><strong><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"color:#000000;\">Essential Duties:</span></span></span></span></strong></p>\r\n\r\n<p> </p>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\">Care Coordination & Service Planning</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Conduct comprehensive biopsychosocial assessments and identify medical, behavioral health, substance use, and social service needs.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Develop, implement, and monitor individualized Service Plans based on patient goals.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Coordinate referrals to internal support, primary care, behavioral health, specialty services, and community providers.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Provide short term counseling, motivational support, and psychoeducation on recovery, health literacy, and treatment adherence.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Serve as the primary liaison between patients, providers, hospitals, and community partners.</span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\">Patient Support & Independent Living Skills</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Support patients in building self care routines, medication adherence, and health management skills.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Assist patients with daily living tasks when required (e.g., mobility support, meal assistance, hygiene prompting).</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Escort patients to medical or social service appointments as needed.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Promote skill development in budgeting, household management, and community reintegration.</span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\">Documentation & Compliance</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li 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style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Ensure that all documentation meets program, agency, and regulatory standards.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Participate in quality improvement activities, audits, and program evaluation processes.</span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\">Discharge Planning & Housing Support</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Collaborate with Housing Navigators to support patients in meeting their Housing Agreement and discharge goals.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Assist in developing discharge plans, including aftercare appointments, community referrals, and follow up care needs.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\">Provide support for up to 90 days’ post discharge when applicable.</span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times 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The Case Manager ensures that individuals adhere to medical and behavioral health follow up care, develop independent living skills, and successfully transition to permanent or stable housing.\\r\\n\\r\\nThe role includes developing individualized Service Plans, facilitating linkage to internal and external providers, supporting patients with activities of daily living when needed, and collaborating closely with multidisciplinary partners, including medical providers, Housing Navigators, and program staff to promote recovery, wellness, and housing stability.\\r\\n\\r\\nEssential Duties:\\r\\n\\r\\n \\r\\n\\r\\nCare Coordination & Service Planning\\r\\n\\r\\n\\r\\n\\tConduct comprehensive biopsychosocial assessments and identify medical, behavioral health, substance use, and social service needs.\\r\\n\\tDevelop, implement, and monitor individualized Service Plans based on patient goals.\\r\\n\\tCoordinate referrals to internal support, primary care, behavioral health, specialty services, and community providers.\\r\\n\\tProvide short term counseling, motivational support, and psychoeducation on recovery, health literacy, and treatment adherence.\\r\\n\\tServe as the primary liaison between patients, providers, hospitals, and community partners.\\r\\n\\r\\n\\r\\nPatient Support & Independent Living Skills\\r\\n\\r\\n\\r\\n\\tSupport patients in building self care routines, medication adherence, and health management skills.\\r\\n\\tAssist patients with daily living tasks when required (e.g., mobility support, meal assistance, hygiene prompting).\\r\\n\\tEscort patients to medical or social service appointments as needed.\\r\\n\\tPromote skill development in budgeting, household management, and community reintegration.\\r\\n\\r\\n\\r\\nDocumentation & Compliance\\r\\n\\r\\n\\r\\n\\tMaintain complete, accurate, and timely documentation within electronic medical records.\\r\\n\\tPrepare narrative summaries, incident reports, and required statistical reports.\\r\\n\\tEnsure that all documentation meets program, agency, and regulatory standards.\\r\\n\\tParticipate in quality improvement activities, audits, and program evaluation processes.\\r\\n\\r\\n\\r\\nDischarge Planning & Housing Support\\r\\n\\r\\n\\r\\n\\tCollaborate with Housing Navigators to support patients in meeting their Housing Agreement and discharge goals.\\r\\n\\tAssist in developing discharge plans, including aftercare appointments, community referrals, and follow up care needs.\\r\\n\\tProvide support for up to 90 days’ post discharge when applicable.\\r\\n\\r\\n\\r\\nProgram Operations & Safety\\r\\n\\r\\n\\r\\n\\tContribute to maintaining a safe, therapeutic, and supportive environment.\\r\\n\\tParticipate in crisis intervention and emergency responses.\\r\\n\\tFollow all agency policies and utilize personal protective equipment as required.\\r\\n\\tWhen shift coverage issues arise, remain on duty until appropriate replacement staff are secured.\\r\\n\\r\\n\\r\\nQualifications\\r\\nEDUCATION & EXPERIENCE\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssociate degree required (Bachelor’s preferred).\\r\\n\\t\\r\\n\\t\\r\\n\\tHigh School Diploma with 5 plus years of relevant experience with working with people living with substance use, chronic medical conditions and homelessness may be considered.\\r\\n\\t\\r\\n\\t\\r\\n\\tCPR, First Aid, and Crisis Prevention certifications (or obtained shortly after hire).\\r\\n\\t\\r\\n\\t\\r\\n\\tMinimum one year of experience in residential, community based, or medical respite settings.\\r\\n\\t\\r\\n\\t\\r\\n\\tExperience working with individuals with disabilities, mental illness, or complex health needs.\\r\\n\\t\\r\\n\\t\\r\\n\\tKnowledge of basic medical tasks, vital signs monitoring, and NYS Home Care guidelines preferred.\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\\r\\n\",\"responsibilities\":\"\\r\\nThe Medical Respite Case Manager is responsible for coordinating care and providing support to patients discharged from hospital settings into the Medical Respite Program. 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"qualifications": "<div dir=\"ltr\">\r\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Times New Roman', serif;\">EDUCATION & EXPERIENCE</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px;\">\r\n\t<li style=\"margin-left:8px;\">\r\n\t<div><span style=\"font-size:12px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"color:#000000;\"><span style=\"line-height:107%;\">Associate degree required (Bachelor’s preferred).</span></span></span></span></span></div>\r\n\t</li>\r\n\t<li style=\"margin-left:8px;\">\r\n\t<div><span style=\"font-size:12px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"color:#000000;\"><span style=\"line-height:107%;\">High School Diploma with 5 plus years of relevant experience with working with people living with substance use, chronic medical conditions and homelessness may be considered.</span></span></span></span></span></div>\r\n\t</li>\r\n\t<li style=\"margin-left:8px;\">\r\n\t<div><span style=\"font-size:12px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"color:#000000;\"><span style=\"line-height:107%;\">CPR, First Aid, and Crisis Prevention certifications (or obtained shortly after hire).</span></span></span></span></span></div>\r\n\t</li>\r\n\t<li style=\"margin-left:8px;\">\r\n\t<div><span style=\"font-size:12px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"color:#000000;\"><span style=\"line-height:107%;\">Minimum one year of experience in residential, community based, or medical respite settings.</span></span></span></span></span></div>\r\n\t</li>\r\n\t<li style=\"margin-left:8px;\">\r\n\t<div><span style=\"font-size:12px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"color:#000000;\"><span style=\"line-height:107%;\">Experience working with individuals with disabilities, mental illness, or complex health needs.</span></span></span></span></span></div>\r\n\t</li>\r\n\t<li style=\"margin-bottom:11px;margin-left:8px;\">\r\n\t<div><span style=\"font-size:12px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"color:#000000;\"><span style=\"line-height:107%;\">Knowledge of basic medical tasks, vital signs monitoring, and NYS Home Care guidelines preferred.</span></span></span></span></span></div>\r\n\t</li>\r\n</ul>\r\n</div>\r\n\r\n<div dir=\"ltr\"><span style=\"font-size:12px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><em> </em>Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></span></div>\r\n",
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