Senior Customer Information Agent / Call Center Position

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  "source_hash": "4dc055867f2200266bed5c3503c08d67db6013e5141c17693292e6229ae01e73",
  "last_changed_at": "2026-06-03T12:06:57.694Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Beaird Tower 4th Floor, Shreveport, LA, United States",
    "city": "Shreveport",
    "region": "LA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
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  "inferred_at": "2026-06-06T10:10:34.487Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Beaird Tower 4th Floor, Shreveport, LA, United States",
      "city": "Shreveport",
      "region": "LA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
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{
  "Id": "2250d3a3-a2e1-41fd-bee3-728f845040d9",
  "Title": "Senior Customer Information Agent / Call Center Position",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "79d12746-b533-5f29-99b0-2e164ad98acd",
      "Address": {
        "City": "Shreveport",
        "Line1": "330 Marshall St",
        "Line2": "Suite 400",
        "State": {
          "Code": "LA",
          "Name": "Louisiana"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "71101"
      },
      "Coordinates": {
        "Latitude": 32.51391929901439,
        "Longitude": -93.75079005646334
      },
      "DisplayName": false,
      "LocalizedName": null,
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Beaird Tower 4th Floor"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-06-02T18:24:52.123Z",
  "JobCategoryName": "Customer Care",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "Customer Information Agents are responsible for answering customer calls and resolving issues/questions while maintaining excellent customer service skills.  These highly organized professionals must be self-driven, and possess exceptional listening skills. To be successful in the position, the Sr. CIA must navigate multiple computer screens and applications at once, must be knowledgeable of bank products and services, must be able to problem solve, must be a team player and work well with co-workers - arriving on time and working scheduled hours.  The ideal candidate will have previous banking experience working for a bank or credit union for at least one year.",
  "MatchedLocations": [],
  "RequisitionNumber": "CIASE001170"
}