Location Manager

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    "requisitionDescription": "<div><div><div><p><span style='font-family:\"Verdana\",sans-serif;'>The Location Manager (LM) reports to the Regional Manager and provides leadership to all staff in his/her respective location. &nbsp;The Location Manager is responsible for all activities associated with operations, customers, staff, facilities, and financials in their location. &nbsp;&nbsp;</span></p><p style=\"margin-bottom:0in;line-height:normal;\"><span style='font-family:\"Verdana\",sans-serif;'>The Location Manager duties must be performed consistently with the Company&#39;s mission and values, and in adherence to the Company&#39;s policies and procedures.</span></p><p style=\"margin-bottom:0in;line-height:normal;\"><span style='font-family:\"Verdana\",sans-serif;'>&nbsp;</span></p><p style=\"margin-bottom:0in;line-height:normal;\"><span style='font-family:\"Verdana\",sans-serif;'>The Location Manager spends 80% of their time (4 days out of 5) in locations, leading, coaching, and training their staff on how to drive/grow the business. &nbsp;The other 20% is spent in their communities, planning and administration, which typically occurs in meetings, conference calls, and email. &nbsp;&nbsp;</span></p><p style=\"margin-bottom:0in;line-height:normal;\"><span style='font-family:\"Verdana\",sans-serif;'>&nbsp;</span></p><p style=\"margin-top:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:16.5pt;\"><strong><u><span style='font-size:15px;font-family:\"Verdana\",sans-serif;'>Essential Functions and Competencies</span></u></strong></p><ul style=\"list-style-type: disc;margin-left:0.050000000000000044in;\"><li><span style='font-family:\"Verdana\",sans-serif;'>Clearly and simply communicate information (verbally or in writing)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Understand non-verbal clues and respond to them appropriately</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Listen actively &ndash; listen to and be informed by the perspective of others. &nbsp;Ask probing questions for clarification &ndash; seek to understand</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Gather information from a variety of sources</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Persuade or convince others through use of effective interpersonal communication</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Adapt communication style to the level of the listener (up or down)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Explain reasons for action to others</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Keep non-verbal communications consistent with verbal communications</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Facilitate flow of information &#39;down&#39; to employees and &#39;up&#39; to management</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Ensures timeliness of information flow</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Consider how others are affected by information shared and adjust communication and style to meet those needs</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Conduct &quot;Town Hall&quot; meetings in conjunction with Regional Management</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be approachable</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be present at the locations at different times of day and on different days of the week</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Prioritize conflicting matters according to the needs of the business</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be seen to be living the expressed Company Values (walk the talk)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Show pride in Legacy by positively representing the Company to employees and customers</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Reflect support for Legacy&rsquo;s policies, procedures, and decisions (even if not in agreement with them)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Refrain from offering criticism about Legacy to employees, reserving such comments for the ears of the RM or more senior staff</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Advocate Two up system</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Maintain balance between operations and corporate perspectives/needs</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Demonstrate benefits of being part of a large organization and consider the &#39;bigger picture&rdquo;</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Set a good example for others (clean, well-groomed, well-spoken, organized, calm, mature, professional, respectful)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Act with integrity, honesty, and openness&nbsp;</span></li><li><span style='font-family:\"Verdana\",sans-serif;color:black;'>Be willing to work with location employees, demonstrating the appropriate way to perform a task and assisting in the completion of all manner of tasks</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Focus on fixing problems, not assigning blame</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be accountable for his (her) actions; acknowledge personal mistakes</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Maintain confidentiality</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Act in a lawful manner and follow company policies and procedures</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Honor commitments to employees and others</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Seek ways to improve his (her) personal performance</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Take ownership of job responsibilities</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be willing to work all hours &ndash; persevere&nbsp;</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Seek input from others (location employees, peers, etc) and give them credit for good ideas (share results)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Practice continuous improvement in all elements of the job</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Set personal goals and goals for location employees that are challenging but achievable</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Address issues of unsatisfactory performance/results</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Present a positive face to location employees</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Celebrate successes</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Seek out and consider all relevant facts. &nbsp;Resist temptation to jump to conclusions &ndash; exhibit patience when appropriate</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Consider risks and benefits</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>In emergency situations, make decisions quickly with the information at hand</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Use critical thinking skills to determine underlying issues before taking action.</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Take risk in decision-making</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Seek input from others when appropriate</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Identify resources necessary to solve problems</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Make unpopular decisions when it is the &#39;right&#39; thing to do, and stand by them</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Implement decisions in a timely way</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Confront difficult issues in a timely way</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be willing to engage in &#39;green light&#39; thinking (no idea is dismissed out of hand)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Solicit and welcome ideas from others (location employees, peers, corporate, etc.)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Seek opportunities to make improvements/changes</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>&#39;Try-out&#39; new ways of doing things</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Think ahead, and anticipate problems</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Challenge others to come up with new ideas and approaches; better ways to do things</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be willing to &#39;raise the bar&#39; for performance; does not accept complacency</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be aware of the communities in which his (her) location operates&nbsp;</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Host gatherings with influential community members</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Establish good relationships with other related service providers (florists, clergy/religious groups, limousine drivers, industry-related schools)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Establish good relationships with appropriate corporate personnel (accounting, payroll)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Establish trusting relationships with location employees</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Establish good relationships with peers (sharing of best practices, resources, etc.)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Encourage staff to become involved in the community (where appropriate)</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Be open to forming new relationships</span></li></ul><p style=\"margin-bottom:7.5pt;line-height:16.5pt;\"><strong><u><span style='font-family:\"Verdana\",sans-serif;'>Required Education and Experience</span></u></strong></p><ul style=\"list-style-type: disc;margin-left:undefined;\"><li><span style='font-family:\"Verdana\",sans-serif;'>Must have a current Funeral Director&rsquo;s and Embalmer&rsquo;s license&nbsp;</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Must demonstrate a working knowledge of the art of embalming</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>3-5 years&rsquo; experience working as a Funeral Director</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Must maintain state/provincial licensing requirements for Funeral Director/Location Manager&nbsp;</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Must have a valid driver&rsquo;s license</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Ability to work with managers and employees, showing leadership and support</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Previous customer service and/or sales experience would be a definite asset&nbsp;</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Knowledge of computers and some software would be an asset, or a willingness to learn</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>Excellent communication skills</span></li><li><span style='font-family:\"Verdana\",sans-serif;'>High level of compassion and integrity</span></li></ul><p><strong><u><span style='font-size:14px;line-height:107%;font-family:\"Helvetica\",sans-serif;color:#414141;background:white;'>AAP/EEO Statement</span></u></strong></p><p><span style='font-family:\"Helvetica\",sans-serif;color:black;background:white;'>Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans, and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.</span></p><p><span style='font-family:\"Helvetica\",sans-serif;color:black;background:white;'>4008 - Nevada</span></p></div></div></div>\n",
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