Home › Companies › Eedu Fa Em3 Oraclecloud Com CX 1003 › Client Advocate
Client Advocate
Eedu Fa Em3 Oraclecloud Com CX 1003 · Miami, FL, United States; US Miami - 1450 Brickell Avenue FL, Miami, FL, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eedu Fa Em3 Oraclecloud Com CX 1003 |
| Title | Client Advocate |
| Normalized title | - |
| Department / team | Client Relationship Management |
| Location | Miami, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-20 / 2026-05-31 |
| Changed / last seen | 2026-06-04 / 2026-06-04 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eedu Fa Em3 Oraclecloud Com CX 1003. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Miami. | Open |
| Department jobs | Active postings in Client Relationship Management. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eedu Fa Em3 Oraclecloud Com CX 1003 |
| Source | e7d5a5b4-600a-48ec-99bc-2d32732502c6 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Role Summary
The Client Advocate runs the day-to-day management of assigned accounts within the production team's commercial P&C book, serving as the primary point of contact for clients on renewals, mid-term changes, and ongoing service needs. The role exists to ensure that every client experiences responsive, accurate, and proactive service throughout the policy year, while supporting Senior Client Advocates on strategy and execution for larger or more complex accounts.
The Client Advocate sits between the strategic relationship layer and the production team, translating client needs into clear instructions for service and operations, and translating market activity and policy realities back to the client.
Core Responsibilities
Client Service & Relationship Management
Serve as the day-to-day client contact for assigned accounts; respond to coverage questions, certificate requests, claims inquiries, and mid-term change requests.
Conduct mid-year check-ins, pre-renewal strategy meetings, and post-renewal debriefs.
Anticipate client needs across the policy year and proactively raise issues, exposures, and opportunities.
Renewal Strategy & Execution
Lead the renewal process for assigned accounts: gather exposure data, prepare submissions, develop renewal strategy, and coordinate market activity with the broking team.
Present renewal options, coverage comparisons, and recommendations to clients with clarity and confidence.
Partner with Senior Client Advocates on larger or more complex accounts to support strategy development and finalist presentations.
Coverage & Program Knowledge
Maintain working knowledge of each assigned client's program structure, exposures, claim history, and key coverage terms.
Review policy documents, binders, and endorsements for accuracy against negotiated terms; flag issues for correction.
Identify coverage gaps, overlaps, and opportunities for program improvement; recommend solutions to the client.
Cross-Functional Coordination
Partner with the production team on submissions, binders, certificates, endorsements, and policy delivery to ensure timely and accurate execution.
Coordinate with claims, risk control, analytics, and specialty resources to deliver integrated service to the client.
Communicate clearly and promptly with Senior Client Advocates on account status, client concerns, and escalations.
Account Documentation & Data Integrity
Maintain accurate account records in the agency management system, including exposures, contacts, policy data, and service activity.
Ensure client files, stewardship materials, and renewal documentation meet team standards.
Qualifications
Qualifications
5 to 8 years of commercial P&C broking or account management experience.
Demonstrated success managing renewals and day-to-day service for middle-market or upper-middle-market accounts.
Solid working knowledge of P&C coverages (property, general liability, auto, workers' compensation, umbrella, executive lines).
Comfort with agency management systems and standard broking workflows.
Strong written and verbal communication; able to present coverage and renewal strategy clearly to clients.
Active P&C license required; CISR, CIC, ARM, or CPCU a plus.
B.A. or B.S. preferred.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
EOE, including disability/vets
Full job record
| Job ID | 2fc27d0df4861ae9b258aaac122595d1cdbda819 |
| Org ID | fb7be193-7b81-4a79-b4eb-d716831a6298 |
| Source ID | e7d5a5b4-600a-48ec-99bc-2d32732502c6 |
| Board ID | e7d5a5b4-600a-48ec-99bc-2d32732502c6 |
| Provider | oracle_hcm |
| Provider Job Key | 202603548 |
| Title | Client Advocate |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Miami, FL, United States; US Miami - 1450 Brickell Avenue FL, Miami, FL, US |
| Department | Client Relationship Management |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Miami |
| Salary Raw | Description Role Summary The Client Advocate runs the day-to-day management of assigned accounts within the production team's commercial P&C book, serving as the primary point of contact for clients on renewals, mid-term changes, and ongoing service needs. The role exists to ensure that every client experiences responsive, accurate, and proactive service throughout the policy year, while supporting Senior Client Advocates on strategy and execution for larger or more complex accounts. The Client Advocate sits between the strategic relationship layer and the production team, translating client needs into clear instructions for service and operations, and translating market activity and policy realities back to the client. Core Responsibilities Client Service & Relationship Management Serve as the day-to-day client contact for assigned accounts; respond to coverage questions, certificate requests, claims inquiries, and mid-term change requests. Conduct mid-year check-ins, pre-renewal strategy meetings, and post-renewal debriefs. Anticipate client needs across the policy year and proactively raise issues, exposures, and opportunities. Renewal Strategy & Execution Lead the renewal process for assigned accounts: gather exposure data, prepare submissions, develop renewal strategy, and coordinate market activity with the broking team. Present renewal options, coverage comparisons, and recommendations to clients with clarity and confidence. Partner with Senior Client Advocates on larger or more complex accounts to support strategy development and finalist presentations. Coverage & Program Knowledge Maintain working knowledge of each assigned client's program structure, exposures, claim history, and key coverage terms. Review policy documents, binders, and endorsements for accuracy against negotiated terms; flag issues for correction. Identify coverage gaps, overlaps, and opportunities for program improvement; recommend solutions to the client. Cross-Functional Coordination Partner with the production team on submissions, binders, certificates, endorsements, and policy delivery to ensure timely and accurate execution. Coordinate with claims, risk control, analytics, and specialty resources to deliver integrated service to the client. Communicate clearly and promptly with Senior Client Advocates on account status, client concerns, and escalations. Account Documentation & Data Integrity Maintain accurate account records in the agency management system, including exposures, contacts, policy data, and service activity. Ensure client files, stewardship materials, and renewal documentation meet team standards. Qualifications Qualifications 5 to 8 years of commercial P&C broking or account management experience. Demonstrated success managing renewals and day-to-day service for middle-market or upper-middle-market accounts. Solid working knowledge of P&C coverages (property, general liability, auto, workers' compensation, umbrella, executive lines). Comfort with agency management systems and standard broking workflows. Strong written and verbal communication; able to present coverage and renewal strategy clearly to clients. Active P&C license required; CISR, CIC, ARM, or CPCU a plus. B.A. or B.S. preferred. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles) Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. EOE, including disability/vets |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://eedu.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/202603548 |
| Apply URL | https://eedu.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/202603548 |
| First Seen At | 2026-05-31 18:09:02Z |
| Last Seen At | 2026-06-04 11:05:56Z |
| Last Checked At | 2026-06-04 11:05:56Z |
| Last Changed At | 2026-06-04 11:05:56Z |
| Inactive At | — |
| Source Posted At | 2026-05-20 20:12:51Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=eedu.fa.em3.oraclecloud.com|CX_1003/date=2026-06-04/2026-06-04T11-05-22-896Z-b74e0f516e19348ccd3347ee6754391bfa0e1713e96fb81f68675cc467d5ea22.json |
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"ExternalDescriptionStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\"><strong>Role Summary</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">The Client Advocate runs the day-to-day management of assigned accounts within the production team's commercial P&C book, serving as the primary point of contact for clients on renewals, mid-term changes, and ongoing service needs. The role exists to ensure that every client experiences responsive, accurate, and proactive service throughout the policy year, while supporting Senior Client Advocates on strategy and execution for larger or more complex accounts.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">The Client Advocate sits between the strategic relationship layer and the production team, translating client needs into clear instructions for service and operations, and translating market activity and policy realities back to the client.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\"><strong>Core Responsibilities</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><i><span style=\"font-size: 10pt;\">Client Service & Relationship Management</span></i></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Serve as the day-to-day client contact for assigned accounts; respond to coverage questions, certificate requests, claims inquiries, and mid-term change requests.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Conduct mid-year check-ins, pre-renewal strategy meetings, and post-renewal debriefs.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Anticipate client needs across the policy year and proactively raise issues, exposures, and opportunities.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><i><span style=\"font-size: 10pt;\">Renewal Strategy & Execution</span></i></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Lead the renewal process for assigned accounts: gather exposure data, prepare submissions, develop renewal strategy, and coordinate market activity with the broking team.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Present renewal options, coverage comparisons, and recommendations to clients with clarity and confidence.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Partner with Senior Client Advocates on larger or more complex accounts to support strategy development and finalist presentations.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><i><span style=\"font-size: 10pt;\">Coverage & Program Knowledge</span></i></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Maintain working knowledge of each assigned client's program structure, exposures, claim history, and key coverage terms.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Review policy documents, binders, and endorsements for accuracy against negotiated terms; flag issues for correction.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Identify coverage gaps, overlaps, and opportunities for program improvement; recommend solutions to the client.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><i><span style=\"font-size: 10pt;\">Cross-Functional Coordination</span></i></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Partner with the production team on submissions, binders, certificates, endorsements, and policy delivery to ensure timely and accurate execution.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Coordinate with claims, risk control, analytics, and specialty resources to deliver integrated service to the client.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Communicate clearly and promptly with Senior Client Advocates on account status, client concerns, and escalations.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><i><span style=\"font-size: 10pt;\">Account Documentation & Data Integrity</span></i></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Maintain accurate account records in the agency management system, including exposures, contacts, policy data, and service activity.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Ensure client files, stewardship materials, and renewal documentation meet team standards.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p>",
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"ExternalQualificationsStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\"><strong>Qualifications</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">5 to 8 years of commercial P&C broking or account management experience.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Demonstrated success managing renewals and day-to-day service for middle-market or upper-middle-market accounts.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Solid working knowledge of P&C coverages (property, general liability, auto, workers' compensation, umbrella, executive lines).</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Comfort with agency management systems and standard broking workflows.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Strong written and verbal communication; able to present coverage and renewal strategy clearly to clients.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Active P&C license required; CISR, CIC, ARM, or CPCU a plus.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">B.A. or B.S. preferred.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"color: rgb(127, 53, 178);\"><span lang=\"EN-GB\"><strong>Company Benefits</strong></span></span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">WTW provides a competitive benefit package which includes the following (eligibility requirements apply):</span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources</span></li><li style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), </span><a href=\"https://d36rd0l160k43h.cloudfront.net/8d92c6fbfdb5739ec8cb1b21f6cd3a0c/703e80da0a922267c1dd46e4419348e8/Washington-State-Time-Off 2025.pdf\"><span lang=\"EN-GB\">Paid Time Off</span></a><span lang=\"EN-GB\"> (only included for Washington roles)</span></li><li style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.</span></li></ul><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\">Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.</span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"color: rgb(127, 53, 178);\"><span lang=\"EN-GB\"><strong>EOE, including disability/vets</strong></span></span></p><p style=\"margin: 12pt 0in;\"> </p>",
"InternalQualificationsStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\"><strong>Qualifications</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">5 to 8 years of commercial P&C broking or account management experience.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Demonstrated success managing renewals and day-to-day service for middle-market or upper-middle-market accounts.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Solid working knowledge of P&C coverages (property, general liability, auto, workers' compensation, umbrella, executive lines).</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Comfort with agency management systems and standard broking workflows.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Strong written and verbal communication; able to present coverage and renewal strategy clearly to clients.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">Active P&C license required; CISR, CIC, ARM, or CPCU a plus.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-family: "Times New Roman", serif;\"><span style=\"font-size: 10pt;\">B.A. or B.S. preferred.</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"line-height: normal; margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"color: rgb(127, 53, 178);\"><span lang=\"EN-GB\"><strong>Company Benefits</strong></span></span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">WTW provides a competitive benefit package which includes the following (eligibility requirements apply):</span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources</span></li><li style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), </span><a href=\"https://d36rd0l160k43h.cloudfront.net/8d92c6fbfdb5739ec8cb1b21f6cd3a0c/703e80da0a922267c1dd46e4419348e8/Washington-State-Time-Off 2025.pdf\"><span lang=\"EN-GB\">Paid Time Off</span></a><span lang=\"EN-GB\"> (only included for Washington roles)</span></li><li style=\"line-height: 107%; margin-bottom: 8pt;\"><span lang=\"EN-GB\">Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.</span></li></ul><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span lang=\"EN-GB\">Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.</span></p><p style=\"margin-bottom: 0in;\"> </p><p style=\"margin-bottom: 0in;\"><span style=\"color: rgb(127, 53, 178);\"><span lang=\"EN-GB\"><strong>EOE, including disability/vets</strong></span></span></p><p style=\"margin: 12pt 0in;\"> </p>",
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"ShortDescriptionStr": "The Client Advocate runs the day-to-day management of assigned accounts within the production team's commercial P&C book, serving as the primary point of contact for clients on renewals, mid-term changes, and ongoing service needs. The role exists to ensure that every client experiences responsive, accurate, and proactive service throughout the policy year, while supporting Senior Client Advocates on strategy and execution for larger or more complex accounts.",
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