Home › Companies › Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 › ESaaS - MSD -Functional - D365 CE Functional Associate
ESaaS - MSD -Functional - D365 CE Functional Associate
Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · PUNE CAMPUS, Pune, Maharashtra, IN · Active · $5 · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | ESaaS - MSD -Functional - D365 CE Functional Associate |
| Normalized title | - |
| Department / team | - |
| Location | Maharashtra, IN, United States |
| Work model | - |
| Employment type | - |
| Salary | $5 |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-27 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Maharashtra. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | e5668812-cee6-401d-baad-f458a448f385 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Role: Dynamics 365 Functional Consultant / Business Analyst Key Responsibilities Act as the primary liaison between business stakeholders and technical teams to deliver effective Dynamics 365 (CE) solutions aligned to business objectives. Lead requirements gathering activities including stakeholder interviews, workshops, process walkthroughs and gap analysis. Analyse current (“as‑is”) business processes and design future (“to‑be”) solutions leveraging Dynamics 365 and Power Platform capabilities. Translate business requirements into clear functional specifications, user stories, acceptance criteria and low‑level designs. Configure and customise Dynamics 365 applications (e.g. Sales, Customer Service, Dataverse entities) using out‑of‑the‑box features where possible. Design and document data models, relationships, business rules, forms, views, dashboards and security roles. Collaborate with developers on technical design, integrations, plugins, Power Automate flows and Power Apps, ensuring functional intent is met. Support solution design for integrations with external systems (e.g. core banking systems, loan platforms, ERP, document management tools). Ensure solutions adhere to Microsoft best practices, governance standards, security, compliance and performance guidelines. Own and manage the product backlog, prioritising requirements in collaboration with Product Owners and stakeholders. Support Agile/Scrum ceremonies including backlog refinement, sprint planning, reviews and retrospectives. Define and execute functional testing strategies including system testing, UAT support and defect triage. Prepare and maintain functional documentation such as BRDs, FRDs, LLDs, process flows and configuration workbooks. Support data migration and data quality activities including mapping, validation and reconciliation. Assist with release planning, deployment readiness and post‑go‑live support. Deliver user training, demos and knowledge transfer sessions to business users and support teams. Continuously identify opportunities to optimise processes and enhance user experience through Dynamics 365 and Power Platform.
Responsibilities
Role: Dynamics 365 Functional Consultant / Business Analyst Key Responsibilities Act as the primary liaison between business stakeholders and technical teams to deliver effective Dynamics 365 (CE) solutions aligned to business objectives. Lead requirements gathering activities including stakeholder interviews, workshops, process walkthroughs and gap analysis. Analyse current (“as‑is”) business processes and design future (“to‑be”) solutions leveraging Dynamics 365 and Power Platform capabilities. Translate business requirements into clear functional specifications, user stories, acceptance criteria and low‑level designs. Configure and customise Dynamics 365 applications (e.g. Sales, Customer Service, Dataverse entities) using out‑of‑the‑box features where possible. Design and document data models, relationships, business rules, forms, views, dashboards and security roles. Collaborate with developers on technical design, integrations, plugins, Power Automate flows and Power Apps, ensuring functional intent is met. Support solution design for integrations with external systems (e.g. core banking systems, loan platforms, ERP, document management tools). Ensure solutions adhere to Microsoft best practices, governance standards, security, compliance and performance guidelines. Own and manage the product backlog, prioritising requirements in collaboration with Product Owners and stakeholders. Support Agile/Scrum ceremonies including backlog refinement, sprint planning, reviews and retrospectives. Define and execute functional testing strategies including system testing, UAT support and defect triage. Prepare and maintain functional documentation such as BRDs, FRDs, LLDs, process flows and configuration workbooks. Support data migration and data quality activities including mapping, validation and reconciliation. Assist with release planning, deployment readiness and post‑go‑live support. Deliver user training, demos and knowledge transfer sessions to business users and support teams. Continuously identify opportunities to optimise processes and enhance user experience through Dynamics 365 and Power Platform.
Qualifications
Essential Qualifications Bachelor’s degree in Information Systems, Computer Science, Business Administration, Finance, or a related discipline (or equivalent practical experience). Proven experience as a Dynamics 365 Functional Consultant and/or Business Analyst on enterprise CRM or Power Platform implementations. Strong hands‑on experience with Microsoft Dynamics 365 (Customer Engagement) and Dataverse . Solid understanding of business analysis practices including requirements elicitation, process modelling, gap analysis and solution design. Experience working in Agile/Scrum delivery environments. Ability to translate complex business requirements into clear functional designs and user stories. Strong stakeholder management and communication skills, with the ability to engage both technical and non‑technical audiences.
Company
At Zensar, we’re “experience-led everything” . We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures . Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus .
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Full job record
| Job ID | 2fb80eca3452e7e16cfe6f484feff486f012ab41 |
| Org ID | 5a37f742-8bcb-45fc-a5cb-7cda94e88572 |
| Source ID | e5668812-cee6-401d-baad-f458a448f385 |
| Board ID | e5668812-cee6-401d-baad-f458a448f385 |
| Provider | oracle_hcm |
| Provider Job Key | 145327 |
| Title | ESaaS - MSD -Functional - D365 CE Functional Associate |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | PUNE CAMPUS, Pune, Maharashtra, IN |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Maharashtra |
| Salary Raw | Description Role: Dynamics 365 Functional Consultant / Business Analyst Key Responsibilities Act as the primary liaison between business stakeholders and technical teams to deliver effective Dynamics 365 (CE) solutions aligned to business objectives. Lead requirements gathering activities including stakeholder interviews, workshops, process walkthroughs and gap analysis. Analyse current (“as‑is”) business processes and design future (“to‑be”) solutions leveraging Dynamics 365 and Power Platform capabilities. Translate business requirements into clear functional specifications, user stories, acceptance criteria and low‑level designs. Configure and customise Dynamics 365 applications (e.g. Sales, Customer Service, Dataverse entities) using out‑of‑the‑box features where possible. Design and document data models, relationships, business rules, forms, views, dashboards and security roles. Collaborate with developers on technical design, integrations, plugins, Power Automate flows and Power Apps, ensuring functional intent is met. Support solution design for integrations with external systems (e.g. core banking systems, loan platforms, ERP, document management tools). Ensure solutions adhere to Microsoft best practices, governance standards, security, compliance and performance guidelines. Own and manage the product backlog, prioritising requirements in collaboration with Product Owners and stakeholders. Support Agile/Scrum ceremonies including backlog refinement, sprint planning, reviews and retrospectives. Define and execute functional testing strategies including system testing, UAT support and defect triage. Prepare and maintain functional documentation such as BRDs, FRDs, LLDs, process flows and configuration workbooks. Support data migration and data quality activities including mapping, validation and reconciliation. Assist with release planning, deployment readiness and post‑go‑live support. Deliver user training, demos and knowledge transfer sessions to business users and support teams. Continuously identify opportunities to optimise processes and enhance user experience through Dynamics 365 and Power Platform. Responsibilities Role: Dynamics 365 Functional Consultant / Business Analyst Key Responsibilities Act as the primary liaison between business stakeholders and technical teams to deliver effective Dynamics 365 (CE) solutions aligned to business objectives. Lead requirements gathering activities including stakeholder interviews, workshops, process walkthroughs and gap analysis. Analyse current (“as‑is”) business processes and design future (“to‑be”) solutions leveraging Dynamics 365 and Power Platform capabilities. Translate business requirements into clear functional specifications, user stories, acceptance criteria and low‑level designs. Configure and customise Dynamics 365 applications (e.g. Sales, Customer Service, Dataverse entities) using out‑of‑the‑box features where possible. Design and document data models, relationships, business rules, forms, views, dashboards and security roles. Collaborate with developers on technical design, integrations, plugins, Power Automate flows and Power Apps, ensuring functional intent is met. Support solution design for integrations with external systems (e.g. core banking systems, loan platforms, ERP, document management tools). Ensure solutions adhere to Microsoft best practices, governance standards, security, compliance and performance guidelines. Own and manage the product backlog, prioritising requirements in collaboration with Product Owners and stakeholders. Support Agile/Scrum ceremonies including backlog refinement, sprint planning, reviews and retrospectives. Define and execute functional testing strategies including system testing, UAT support and defect triage. Prepare and maintain functional documentation such as BRDs, FRDs, LLDs, process flows and configuration workbooks. Support data migration and data quality activities including mapping, validation and reconciliation. Assist with release planning, deployment readiness and post‑go‑live support. Deliver user training, demos and knowledge transfer sessions to business users and support teams. Continuously identify opportunities to optimise processes and enhance user experience through Dynamics 365 and Power Platform. Qualifications Essential Qualifications Bachelor’s degree in Information Systems, Computer Science, Business Administration, Finance, or a related discipline (or equivalent practical experience). Proven experience as a Dynamics 365 Functional Consultant and/or Business Analyst on enterprise CRM or Power Platform implementations. Strong hands‑on experience with Microsoft Dynamics 365 (Customer Engagement) and Dataverse . Solid understanding of business analysis practices including requirements elicitation, process modelling, gap analysis and solution design. Experience working in Agile/Scrum delivery environments. Ability to translate complex business requirements into clear functional designs and user stories. Strong stakeholder management and communication skills, with the ability to engage both technical and non‑technical audiences. Company At Zensar, we’re “experience-led everything” . We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures . Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus . Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. |
| Salary Min | 4.8 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | — |
| Source URL | https://fa-etvl-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/145327 |
| Apply URL | https://fa-etvl-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/145327 |
| First Seen At | 2026-05-31 18:15:22Z |
| Last Seen At | 2026-06-06 11:44:29Z |
| Last Checked At | 2026-06-06 11:44:29Z |
| Last Changed At | 2026-06-06 11:44:29Z |
| Inactive At | — |
| Source Posted At | 2026-05-27 14:39:32Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-etvl-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-43-25-577Z-f7bd37a85542f4941314d2fea7e407c1ab5f220d4b8da96c8b0f67910e037238.json |
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"ExternalResponsibilitiesStr": "<div style=\"font-family: "Segoe UI"; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;\"><h2>Role: Dynamics 365 Functional Consultant / Business Analyst</h2><h3>Key Responsibilities</h3><ul><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Act as the primary liaison between business stakeholders and technical teams to deliver effective Dynamics 365 (CE) solutions aligned to business objectives.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Lead requirements gathering activities including stakeholder interviews, workshops, process walkthroughs and gap analysis.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Analyse current (“as‑is”) business processes and design future (“to‑be”) solutions leveraging Dynamics 365 and Power Platform capabilities.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Translate business requirements into clear functional specifications, user stories, acceptance criteria and low‑level designs.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Configure and customise Dynamics 365 applications (e.g. Sales, Customer Service, Dataverse entities) using out‑of‑the‑box features where possible.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Design and document data models, relationships, business rules, forms, views, dashboards and security roles.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Collaborate with developers on technical design, integrations, plugins, Power Automate flows and Power Apps, ensuring functional intent is met.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Support solution design for integrations with external systems (e.g. core banking systems, loan platforms, ERP, document management tools).</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Ensure solutions adhere to Microsoft best practices, governance standards, security, compliance and performance guidelines.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Own and manage the product backlog, prioritising requirements in collaboration with Product Owners and stakeholders.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Support Agile/Scrum ceremonies including backlog refinement, sprint planning, reviews and retrospectives.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Define and execute functional testing strategies including system testing, UAT support and defect triage.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Prepare and maintain functional documentation such as BRDs, FRDs, LLDs, process flows and configuration workbooks.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Support data migration and data quality activities including mapping, validation and reconciliation.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Assist with release planning, deployment readiness and post‑go‑live support.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Deliver user training, demos and knowledge transfer sessions to business users and support teams.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Continuously identify opportunities to optimise processes and enhance user experience through Dynamics 365 and Power Platform.</li></ul></div>",
"InternalResponsibilitiesStr": "<div style=\"font-family: "Segoe UI"; font-size: 14px; font-style: normal; font-weight: 400; line-height: 20px;\"><h2>Role: Dynamics 365 Functional Consultant / Business Analyst</h2><h3>Key Responsibilities</h3><ul><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Act as the primary liaison between business stakeholders and technical teams to deliver effective Dynamics 365 (CE) solutions aligned to business objectives.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Lead requirements gathering activities including stakeholder interviews, workshops, process walkthroughs and gap analysis.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Analyse current (“as‑is”) business processes and design future (“to‑be”) solutions leveraging Dynamics 365 and Power Platform capabilities.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Translate business requirements into clear functional specifications, user stories, acceptance criteria and low‑level designs.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Configure and customise Dynamics 365 applications (e.g. Sales, Customer Service, Dataverse entities) using out‑of‑the‑box features where possible.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Design and document data models, relationships, business rules, forms, views, dashboards and security roles.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Collaborate with developers on technical design, integrations, plugins, Power Automate flows and Power Apps, ensuring functional intent is met.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Support solution design for integrations with external systems (e.g. core banking systems, loan platforms, ERP, document management tools).</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Ensure solutions adhere to Microsoft best practices, governance standards, security, compliance and performance guidelines.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Own and manage the product backlog, prioritising requirements in collaboration with Product Owners and stakeholders.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Support Agile/Scrum ceremonies including backlog refinement, sprint planning, reviews and retrospectives.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Define and execute functional testing strategies including system testing, UAT support and defect triage.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Prepare and maintain functional documentation such as BRDs, FRDs, LLDs, process flows and configuration workbooks.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Support data migration and data quality activities including mapping, validation and reconciliation.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Assist with release planning, deployment readiness and post‑go‑live support.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Deliver user training, demos and knowledge transfer sessions to business users and support teams.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Continuously identify opportunities to optimise processes and enhance user experience through Dynamics 365 and Power Platform.</li></ul></div>",
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