Office Manager (BSI Cameron Park)

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    "city": "Cameron Park",
    "jobId": 429047,
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    "jobShift": "Day",
    "jobTitle": "Office Manager (BSI Cameron Park)",
    "location": "Berman Skin Institute - Cameron Park - Cameron Park, CA 95682",
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    "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Responsible for developing and implementing the corporate mission and strategic vision within their practice. Acts as the principal liaison between practice locations and headquarters. Acts as the operational lead at the office level, including HR management, P&amp;L oversight, business development initiatives, improvement activities, general administrative tasks, and monitoring for regulatory compliance. Puts a high priority on developing and maintaining excellent communication and working relationships with clinic providers, and acts as a strong advocate for staff and patients. Displays ethical leadership and prioritizes a fair and balanced approach in all matters. Balances revenue maximization and cost controls with quality patient care. </span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><u><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">RESPONSIBILITIES:</span></span></u></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">P&amp;L oversight driving top and bottom-line growth, with an emphasis on managing to an annual budget. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Daily oversight of front and back-office operations, ensuring smooth workflows and role responsibilities are met. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Reports directly to assigned Operations head to develop and implement the corporate mission and strategic vision across all assigned practices.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Works closely with Revenue Cycle to ensure A/R is optimally liquidated, denials are minimized, refunds are issued, PENDI’s are addressed, charts are closed timely, and questions promptly answered to the billing &amp; claims team.  </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Works closely with Credentialing &amp; Enrollment to ensure all business and provider licenses are paid, up to date and in good standing and that all available enrollments are completed and active for current and incoming providers. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Works closely with HR by interviewing, hiring, orienting, and evaluating, ensuring optimal staffing at all times (with approval from Corporate Offices) along with managing staffing schedules, PTO requests &amp; payroll system maintenance. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Works closely with IT to ensure that hardware and software needs are identified and met, including hardware tools for staff and software updates for systems. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Works closely with the Call Center to ensure that wait times, enrollment status, incremental days and provider biographies are clear and current for optimized schedules as well as addressing call escalations. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Works closely with Account &amp; Finance to submit and track Account (A/P, A/R) requests, PAFs, payroll &amp; banking needs. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Works closely with Marketing to develop and launch effective campaigns to increase appointment volume, cross sell services, capture market share and maintain a stellar reputation in the community on behalf of both the providers and the practice.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Assists PM’s and M&amp;A with operational integrations as needed, regionally. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Attend weekly operational meetings, and monthly 1:1 operational and financial reviews with operation head(s).</span></span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><u><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">INVENTORY CONTROL:</span></span></u></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Tracks supply expenses, maintaining responsive PAR levels for cosmetic, medical &amp; office supplies, reduce shrinkage and control spending. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Performs EoM &amp; EoY inventory counts on time, and if the responsibility is delegated, signs off that all counts are true and accurate. </span></span></span></span></span></span></li>\n</ul>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Periodically monitor inventory for expiration dates: discard expired drugs, products, and supplies. Report expiration and arranges refunds, returns and credits necessary with purchasing. </span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Secure necessary equipment, both CapEx and routine, as needed and requested by providers. Depending on expense, business case is presented with request. </span></span></span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><u><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">OTHER FUNCTIONS:</span></span></u></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Performs and documents periodic staff meetings and educational in-service including but not limited to OSHA, CPR and HIPAA.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Monitors &amp; ensure drug reps do not stock unassisted.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Works to ensure that the site is in regulatory compliance with agencies such as OSHA, CLIA, AHCA, DHS and others as appropriate.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Performs duties and interacts with all team members facilitating congenial and professional working relationships with subordinates, peers, and superiors, creating a harmonious work environment, allowing work to flow in a positive, constructive, and professional manner.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Has the ability to step in and acts in any operational role in the event of staffing shortages or emergencies.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Arial, sans-serif;\">Attends occasional after hours, before hours or weekend meetings or trainings as needed and required, with advanced notice.</span></span></span></span></span></span></li>\n</ul>",
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Acts as the principal liaison between practice locations and headquarters. Acts as the operational lead at the office level, including HR management, P&amp;L oversight, business development initiatives, improvement activities, general administrative tasks, and monitoring for regulatory compliance. Puts a high priority on developing and maintaining excellent communication and working relationships with clinic providers, and acts as a strong advocate for staff and patients. Displays ethical leadership and prioritizes a fair and balanced approach in all matters. 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Report expiration and arranges refunds, returns and credits necessary with purchasing. \\n\\tSecure necessary equipment, both CapEx and routine, as needed and requested by providers. Depending on expense, business case is presented with request. \\n\\n\\n \\n\\nOTHER FUNCTIONS:\\n\\n \\n\\n\\n\\tPerforms and documents periodic staff meetings and educational in-service including but not limited to OSHA, CPR and HIPAA.\\n\\tMonitors &amp; ensure drug reps do not stock unassisted.\\n\\tWorks to ensure that the site is in regulatory compliance with agencies such as OSHA, CLIA, AHCA, DHS and others as appropriate.\\n\\tPerforms duties and interacts with all team members facilitating congenial and professional working relationships with subordinates, peers, and superiors, creating a harmonious work environment, allowing work to flow in a positive, constructive, and professional manner.\\n\\tHas the ability to step in and acts in any operational role in the event of staffing shortages or emergencies.\\n\\tAttends occasional after hours, before hours or weekend meetings or trainings as needed and required, with advanced notice.\\nQualificationsQUALIFICATIONS\\n\\n \\n\\n\\n\\tTwo or more years of experience in progressive and hands-on managerial experience in a medical practice.\\n\\tBachelor’s degree preferred or an equivalent combination of education and experience.\\n\\tDemonstrated knowledge of healthcare fiscal management and human resource management practices.\\n\\tExcellent organizational skills with the ability to gather, analyze and interpret information.\\n\\tUnderstanding of electronic medical record and billing systems and related applications\\n\\tAbility to apply policies and principles to solve everyday problems and deal with a variety of situations.\\n\\tAbility to establish priorities and coordinate work activities.\\n\\tExcellent written and verbal communication skills.\\n\",\"responsibilities\":\"Responsible for developing and implementing the corporate mission and strategic vision within their practice. Acts as the principal liaison between practice locations and headquarters. Acts as the operational lead at the office level, including HR management, P&amp;L oversight, business development initiatives, improvement activities, general administrative tasks, and monitoring for regulatory compliance. Puts a high priority on developing and maintaining excellent communication and working relationships with clinic providers, and acts as a strong advocate for staff and patients. Displays ethical leadership and prioritizes a fair and balanced approach in all matters. Balances revenue maximization and cost controls with quality patient care. \\n\\n \\n\\n \\n\\nRESPONSIBILITIES:\\n\\n \\n\\n\\n\\tP&amp;L oversight driving top and bottom-line growth, with an emphasis on managing to an annual budget. \\n\\tDaily oversight of front and back-office operations, ensuring smooth workflows and role responsibilities are met. \\n\\tReports directly to assigned Operations head to develop and implement the corporate mission and strategic vision across all assigned practices.\\n\\tWorks closely with Revenue Cycle to ensure A/R is optimally liquidated, denials are minimized, refunds are issued, PENDI’s are addressed, charts are closed timely, and questions promptly answered to the billing &amp; claims team.  \\n\\tWorks closely with Credentialing &amp; Enrollment to ensure all business and provider licenses are paid, up to date and in good standing and that all available enrollments are completed and active for current and incoming providers. \\n\\tWorks closely with HR by interviewing, hiring, orienting, and evaluating, ensuring optimal staffing at all times (with approval from Corporate Offices) along with managing staffing schedules, PTO requests &amp; payroll system maintenance. \\n\\tWorks closely with IT to ensure that hardware and software needs are identified and met, including hardware tools for staff and software updates for systems. \\n\\tWorks closely with the Call Center to ensure that wait times, enrollment status, incremental days and provider biographies are clear and current for optimized schedules as well as addressing call escalations. \\n\\tWorks closely with Account &amp; Finance to submit and track Account (A/P, A/R) requests, PAFs, payroll &amp; banking needs. \\n\\tWorks closely with Marketing to develop and launch effective campaigns to increase appointment volume, cross sell services, capture market share and maintain a stellar reputation in the community on behalf of both the providers and the practice.\\n\\tAssists PM’s and M&amp;A with operational integrations as needed, regionally. \\n\\tAttend weekly operational meetings, and monthly 1:1 operational and financial reviews with operation head(s).\\n\\n\\n \\n\\n \\n\\nINVENTORY CONTROL:\\n\\n \\n\\n\\n\\tTracks supply expenses, maintaining responsive PAR levels for cosmetic, medical &amp; office supplies, reduce shrinkage and control spending. \\n\\tPerforms EoM &amp; EoY inventory counts on time, and if the responsibility is delegated, signs off that all counts are true and accurate. \\n\\n\\n\\n\\tPeriodically monitor inventory for expiration dates: discard expired drugs, products, and supplies. Report expiration and arranges refunds, returns and credits necessary with purchasing. \\n\\tSecure necessary equipment, both CapEx and routine, as needed and requested by providers. 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