Lead Subrogation Specialist - General Motors Insurance

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    "ShortDescriptionStr": "As a Lead Subrogation Specialist, you oversee financial and operational aspects of auto and medical subrogation, manage arbitrations and filings, and drive recovery outcomes through accurate evaluations and strategic execution. You also lead daily operations, coordinate with vendors and stakeholders, and act as a subject matter expert to ensure efficient processes, strong communication, and alignment with organizational goals.",
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    "ExternalDescriptionStr": "<p><span lang=\"EN-US\"><strong>Why General Motors Insurance?</strong></span></p><p><span lang=\"EN-US\">Working at General Motors Insurance is a chance to help reinvent what insurance feels like for GM drivers — standing at the intersection of the larger GM enterprise and a growth business focused on safeguarding the GM consumer and their vehicles. Inside the enterprise, General Motors Insurance is a strategic growth initiative, which means your ideas directly shape the blueprint of an emerging business and its momentum.</span></p><p><span lang=\"EN-US\">Powered by unique insights from GM’s connected technology, you’ll transform vehicle and driving insights into a seamless, connected user experience that rewards safer driving and simplifies every step—from quote to policy servicing to claims.</span></p><p><span lang=\"EN-US\">You’ll collaborate across GM’s ecosystem of companies, build products and processes at the foundational phase of a rapidly scaling organization, and see your work land in the hands of real customers fast. It’s the kind of environment where curiosity and execution thrive together: experiment, iterate, and ship solutions that reduce the total cost of ownership while elevating confidence on the road. Most of all, you’ll contribute to a new enterprise business that’s creating tangible value for consumers nationwide — showing how insurance, when truly connected, can become a loyal companion to every GM journey.</span></p><p>&nbsp;</p><p><span lang=\"EN-US\">This position will be posted until filled.</span></p>",
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    "ExternalQualificationsStr": "<p><strong>What makes You an ideal candidate?</strong></p><ul><li>In depth knowledge of the insurance industry, with advanced expertise in claims liability and subrogation, specifically in the auto line of business</li><li>Knowledge of how to build lasting relationships with internal and external customers and business partners</li><li>Strong understanding of auto insurance regulatory compliance requirements</li><li>Moderate knowledge of automobile parts, terminology, and repair techniques</li><li>Familiarity in performing inbound PD subrogation reviews with the ability to validate estimate accuracy and ensure appropriate indemnity decisions, including total loss</li><li>Understanding of end to end claim handling processes; prior experience as an adjuster is preferred</li><li>Working knowledge of Guidewire ClaimCenter (preferred)</li><li>Extensive experience with Arbitration Forums and related procedural guidelines</li><li>Demonstrated ability to craft clear, persuasive, and well‑structured case arguments with strong attention to detail</li><li>Strong negotiation skills with the ability to advocate effectively for recovery outcomes</li><li>Ability to make sound, independent decisions while balancing risk, policy, and recovery goals</li><li>Strategic thinker with the agility to adapt to change and support continuous process improvement</li><li>Collaboration skills for working effectively with internal teams and external partners</li><li>Advanced analytical and critical‑thinking skills, particularly in evaluating liability, damages, and case evidence</li><li>Working understanding of negligence principles and the evidence types commonly found in subrogation matters</li><li>Computer literacy in a Windows operation environment</li><li>Strong written and verbal communication skills</li><li>Ability to implement and adapt to rapid change</li><li>Creative, innovative, and forward-thinking mindset</li><li>Ability to navigate and work in multiple systems simultaneously</li></ul><p>&nbsp;</p><p><strong>Education &amp; Work Experience</strong></p><ul><li>High School Diploma or equivalent required</li><li>Bachelor's Degree in a related field preferred</li><li>5+ years of experience in claims subrogation within the auto line of business required</li><li>Prior experience handling arbitrations (including respondent arbitrations and hearing of arbitrations) required</li><li>Inbound PD subrogation experience, including reviewing estimates for accuracy and negotiating with claimant carriers when appropriate preferred</li></ul><p>&nbsp;</p><p><strong>Licenses and Certifications</strong></p><ul><li>Must hold and maintain a current Property and Casualty (P&amp;C) or Personal Lines License in at least one U.S. State required</li><li>AIC and/or CPCU designations preferred</li></ul><p>&nbsp;</p><p style=\"margin-bottom: 0cm;\"><span style=\"color: black;\"><span lang=\"EN-US\"><strong>Additional Knowledge and Skills</strong></span></span></p><p style=\"margin: 0cm 0cm 0cm 22.3pt; text-indent: -22.3pt;\"><span style=\"color: black;\"><span lang=\"EN-US\">Working effectively within an AI enabled environment:&nbsp;</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 0cm;\"><span style=\"color: black;\"><span lang=\"EN-US\">Ability to use AI tools (e.g., Microsoft Copilot) to support daily work</span></span></p></li><li><p style=\"margin-bottom: 0cm;\"><span style=\"color: black;\"><span lang=\"EN-US\">Skills in evaluating AI outputs for accuracy, compliance, and bias</span></span></p></li><li><p style=\"margin-bottom: 0cm;\"><span style=\"color: black;\"><span lang=\"EN-US\">Experience integrating AI into workflows to improve efficiency or insights</span></span></p></li><li><p style=\"margin-bottom: 0cm;\"><span style=\"color: black;\"><span lang=\"EN-US\">Familiarity with AI assisted research, summarization, and content generation</span></span></p></li><li><p style=\"margin-bottom: 0cm;\"><span style=\"color: black;\"><span lang=\"EN-US\">Understanding of responsible AI use, including ethics and data protection</span></span></p></li></ul><p style=\"margin-bottom: 0cm;\">&nbsp;</p><p><span lang=\"EN-US\"><strong>What We Offer</strong>: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.</span></p><p><span lang=\"EN-US\"><strong>Our Culture:</strong>&nbsp;Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.</span></p><p><span lang=\"EN-US\"><strong>Compensation:</strong> Competitive pay and bonus eligibility.</span></p><p><span lang=\"EN-US\"><strong>Work Life Balance:</strong>&nbsp;100% remote</span></p><p><span lang=\"EN-US\"><strong>NOTE:</strong></span><i><span lang=\"EN-US\">&nbsp;<strong>We are unable to consider candidates who require visa sponsorship for this position</strong></span></i></p><p><span lang=\"EN-US\"><strong>This position is not open to agency submissions</strong></span></p><p style=\"margin-left: 18pt;\"><span style=\"color: white;\"><span lang=\"EN-US\">#GMFJobs #LI-Remote #LI-CH1</span></span></p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p style=\"margin-left: 18pt;\">&nbsp;</p><p><span lang=\"EN-US\">The base range for this role is: $73.500 - $147.000</span></p><p><span lang=\"EN-US\">At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.</span></p><p><span lang=\"EN-US\">This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.</span></p>",
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Here we do more than work — we thrive.</span></p><p><span lang=\"EN-US\"><strong>Compensation:</strong> Competitive pay and bonus eligibility.</span></p><p><span lang=\"EN-US\"><strong>Work Life Balance:</strong>&nbsp;100% remote</span></p><p><span lang=\"EN-US\"><strong>NOTE:</strong></span><i><span lang=\"EN-US\">&nbsp;<strong>We are unable to consider candidates who require visa sponsorship for this position</strong></span></i></p><p><span lang=\"EN-US\"><strong>This position is not open to agency submissions</strong></span><span style=\"color: white;\"><span lang=\"EN-US\">#GMFJobs #LI-Remote #LI-CH1</span></span></p><p style=\"margin-left: 18pt;\">&nbsp;</p>",
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