Onsite IT Technician

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  "location": {
    "raw": "Corporate Headquarters - Baltimore, MD 21234; Monarch Preschool College Park - College Park, MD 20740; The Childrens Guild DC Public Charter School - Washington, DC 20018; The Childrens Guild School of Prince Georges County - Chillum, MD 20782; 6802 Mcclean Blvd, Baltimore, MD, 21234, USA",
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  "detail": {
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    "jobTitle": "Onsite IT Technician",
    "location": "Corporate Headquarters - Baltimore, MD 21234",
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    "description": "<h2 style=\"text-align: center;\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Are you a tech-savvy problem solver who wants your work to <span style=\"letter-spacing:-.1pt\">matter?</span></span></span></h2>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:16px\"><span style=\"font-size:12pt\"><span style=\"line-height:130%\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">At <b>The Children&#39;s Guild</b>, technology isn&#39;t just infrastructure &mdash; it&#39;s a lifeline for educators, students, and families. We are looking for a motivated and people-centered <b>Onsite IT Technician </b>to keep our schools and programs running smoothly across the Greater Baltimore/Washington region.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:7px\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:18px\"><strong><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"letter-spacing:-.1pt\">Who</span> <span style=\"letter-spacing:-.1pt\">We</span> <span style=\"letter-spacing:-.25pt\">Are</span></span></span></strong></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:16px\"><span style=\"font-size:12pt\"><span style=\"line-height:130%\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">The Children&#39;s Guild is a nonprofit organization dedicated to transforming how America educates and cares for its children. We operate special education schools, public charter schools, therapeutic programs, outpatient mental health clinics, apprenticeships, and more &mdash; all united by a single mission: <b>helping every child thrive.</b></span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:16px\">&nbsp;</p>\r\n\r\n<h2>&nbsp;</h2>\r\n\r\n<h2><strong><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">The <span style=\"letter-spacing:-.1pt\">Opportunity</span></span></span></strong></h2>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:16px\"><span style=\"font-size:12pt\"><span style=\"line-height:130%\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">As our <b>Onsite IT Technician</b>, you will be on the front lines &mdash; traveling between our school locations, solving technical challenges, and empowering teachers and staff with the tools they need to do their best work for <span style=\"letter-spacing:-.1pt\">students.</span></span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:14px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"letter-spacing:-.25pt\">You</span> <span style=\"letter-spacing:-.1pt\">will:</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:2px\">&nbsp;</p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:12.0pt\">Diagnose, troubleshoot, and resolve hardware, software, and network issues across multiple <span style=\"letter-spacing:-.1pt\">sites</span></span></span></span></span></li>\r\n\t<li style=\"margin-top:12px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:12.0pt\">Create and manage IT support tickets, keeping staff informed every step of the <span style=\"letter-spacing:-.25pt\">way</span></span></span></span></span></li>\r\n\t<li style=\"margin-top:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:12.0pt\">Install and configure software and devices, including laptops, Chromebooks, hotspots, and <span style=\"letter-spacing:-.1pt\">phones</span></span></span></span></span></li>\r\n\t<li style=\"margin-top:12px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:12.0pt\">Provide hands-on and remote technical support to staff and <span style=\"letter-spacing:-.1pt\">students</span></span></span></span></span></li>\r\n\t<li style=\"margin-top:12px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:12.0pt\">Serve as the onsite point of contact for IT equipment deployment and <span style=\"letter-spacing:-.1pt\">management</span></span></span></span></span></li>\r\n\t<li style=\"margin-top:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:12.0pt\">Partner with the central IT team to proactively identify and resolve emerging <span style=\"letter-spacing:-.1pt\">issues</span></span></span></span></span></li>\r\n\t<li style=\"margin-top:12px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:12.0pt\">Train staff and teachers on the correct use of devices and educational <span style=\"letter-spacing:-.1pt\">technology</span></span></span></span></span></li>\r\n</ul>\r\n",
    "jobCategory": "Information Technology",
    "salaryRange": "$18.00 - $25.00 Hourly",
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We are looking for a motivated and people-centered Onsite IT Technician to keep our schools and programs running smoothly across the Greater Baltimore/Washington region.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWho We Are\\r\\n\\r\\nThe Children&#39;s Guild is a nonprofit organization dedicated to transforming how America educates and cares for its children. We operate special education schools, public charter schools, therapeutic programs, outpatient mental health clinics, apprenticeships, and more &mdash; all united by a single mission: helping every child thrive.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Opportunity\\r\\n\\r\\nAs our Onsite IT Technician, you will be on the front lines &mdash; traveling between our school locations, solving technical challenges, and empowering teachers and staff with the tools they need to do their best work for students.\\r\\n\\r\\nYou will:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tDiagnose, troubleshoot, and resolve hardware, software, and network issues across multiple sites\\r\\n\\tCreate and manage IT support tickets, keeping staff informed every step of the way\\r\\n\\tInstall and configure software and devices, including laptops, Chromebooks, hotspots, and phones\\r\\n\\tProvide hands-on and remote technical support to staff and students\\r\\n\\tServe as the onsite point of contact for IT equipment deployment and management\\r\\n\\tPartner with the central IT team to proactively identify and resolve emerging issues\\r\\n\\tTrain staff and teachers on the correct use of devices and educational technology\\r\\n\\r\\nQualificationsWhat We&#39;re Looking For\\r\\n\\r\\n✔ High school diploma or GED (required)\\r\\n\\r\\n✔AA, Undergraduate degree and or Certifications (A+, Net+, or Security +) (preferred)\\r\\n\\r\\n✔ Working knowledge of computers, laptops, tablets, smartphones, and common software\\r\\n\\r\\n✔ Strong communication and customer service skills &mdash; you&#39;ll be working with teachers, students, and colleagues daily\\r\\n\\r\\n✔ A proactive, problem-solving mindset with the ability to see tasks through to completion\\r\\n\\r\\n✔ Ability to multitask, stay flexible, and thrive in a fast-moving environment\\r\\n\\r\\n✔ Reliable Transportation between school sites in Washington DC, College Park, and PG County MD.\\r\\n\\r\\n✔ Must be an approved driver &mdash; up to 75% travel between sites \\r\\n\\r\\n✔ Ability to lift up to 20 lbs.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhy The Children&#39;s Guild?\\r\\n\\r\\n\\r\\n\\tMeaningful work &mdash; your technical skills directly support the education and care of children with diverse needs\\r\\n\\tHourly rate: $18-$25/hr.\\r\\n\\tSupportive, mission-driven team committed to making a difference\\r\\n\\tProfessional development and specialized training opportunities\\r\\n\\tInclusive workplace that values diversity, equity, and belonging\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReady to Make an Impact?\\r\\n\\r\\nIf you&#39;re a self-motivated IT professional who thrives on solving problems and supporting people, we want to hear from you.\\r\\n\",\"responsibilities\":\"Are you a tech-savvy problem solver who wants your work to matter?\\r\\n\\r\\nAt The Children&#39;s Guild, technology isn&#39;t just infrastructure &mdash; it&#39;s a lifeline for educators, students, and families. We are looking for a motivated and people-centered Onsite IT Technician to keep our schools and programs running smoothly across the Greater Baltimore/Washington region.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWho We Are\\r\\n\\r\\nThe Children&#39;s Guild is a nonprofit organization dedicated to transforming how America educates and cares for its children. We operate special education schools, public charter schools, therapeutic programs, outpatient mental health clinics, apprenticeships, and more &mdash; all united by a single mission: helping every child thrive.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Opportunity\\r\\n\\r\\nAs our Onsite IT Technician, you will be on the front lines &mdash; traveling between our school locations, solving technical challenges, and empowering teachers and staff with the tools they need to do their best work for students.\\r\\n\\r\\nYou will:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\tDiagnose, troubleshoot, and resolve hardware, software, and network issues across multiple sites\\r\\n\\tCreate and manage IT support tickets, keeping staff informed every step of the way\\r\\n\\tInstall and configure software and devices, including laptops, Chromebooks, hotspots, and phones\\r\\n\\tProvide hands-on and remote technical support to staff and students\\r\\n\\tServe as the onsite point of contact for IT equipment deployment and management\\r\\n\\tPartner with the central IT team to proactively identify and resolve emerging issues\\r\\n\\tTrain staff and teachers on the correct use of devices and educational technology\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CHILDRENS GUILD INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=54A1B5238E106133791F7F2A5C9D797F\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"6802 Mcclean Blvd\",\"addressLocality\":\"Baltimore\",\"addressRegion\":\"MD\",\"postalCode\":21234,\"addressCountry\":\"USA\"}},\"qualifications\":\"What We&#39;re Looking For\\r\\n\\r\\n✔ High school diploma or GED (required)\\r\\n\\r\\n✔AA, Undergraduate degree and or Certifications (A+, Net+, or Security +) (preferred)\\r\\n\\r\\n✔ Working knowledge of computers, laptops, tablets, smartphones, and common software\\r\\n\\r\\n✔ Strong communication and customer service skills &mdash; you&#39;ll be working with teachers, students, and colleagues daily\\r\\n\\r\\n✔ A proactive, problem-solving mindset with the ability to see tasks through to completion\\r\\n\\r\\n✔ Ability to multitask, stay flexible, and thrive in a fast-moving environment\\r\\n\\r\\n✔ Reliable Transportation between school sites in Washington DC, College Park, and PG County MD.\\r\\n\\r\\n✔ Must be an approved driver &mdash; up to 75% travel between sites \\r\\n\\r\\n✔ Ability to lift up to 20 lbs.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhy The Children&#39;s Guild?\\r\\n\\r\\n\\r\\n\\tMeaningful work &mdash; your technical skills directly support the education and care of children with diverse needs\\r\\n\\tHourly rate: $18-$25/hr.\\r\\n\\tSupportive, mission-driven team committed to making a difference\\r\\n\\tProfessional development and specialized training opportunities\\r\\n\\tInclusive workplace that values diversity, equity, and belonging\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReady to Make an Impact?\\r\\n\\r\\nIf you&#39;re a self-motivated IT professional who thrives on solving problems and supporting people, we want to hear from you.\\r\\n\",\"experienceRequirements\":\"What We&#39;re Looking For\\r\\n\\r\\n✔ High school diploma or GED (required)\\r\\n\\r\\n✔AA, Undergraduate degree and or Certifications (A+, Net+, or Security +) (preferred)\\r\\n\\r\\n✔ Working knowledge of computers, laptops, tablets, smartphones, and common software\\r\\n\\r\\n✔ Strong communication and customer service skills &mdash; you&#39;ll be working with teachers, students, and colleagues daily\\r\\n\\r\\n✔ A proactive, problem-solving mindset with the ability to see tasks through to completion\\r\\n\\r\\n✔ Ability to multitask, stay flexible, and thrive in a fast-moving environment\\r\\n\\r\\n✔ Reliable Transportation between school sites in Washington DC, College Park, and PG County MD.\\r\\n\\r\\n✔ Must be an approved driver &mdash; up to 75% travel between sites \\r\\n\\r\\n✔ Ability to lift up to 20 lbs.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhy The Children&#39;s Guild?\\r\\n\\r\\n\\r\\n\\tMeaningful work &mdash; your technical skills directly support the education and care of children with diverse needs\\r\\n\\tHourly rate: $18-$25/hr.\\r\\n\\tSupportive, mission-driven team committed to making a difference\\r\\n\\tProfessional development and specialized training opportunities\\r\\n\\tInclusive workplace that values diversity, equity, and belonging\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReady to Make an Impact?\\r\\n\\r\\nIf you&#39;re a self-motivated IT professional who thrives on solving problems and supporting people, we want to hear from you.\\r\\n\",\"industry\":\"Information Technology\",\"validThrough\":\"2026-07-01\",\"educationRequirements\":\"High School\"}",
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    "qualifications": "<h2 style=\"margin-top:4px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">What We&#39;re Looking <span style=\"letter-spacing:-.25pt\">For</span></span></span></h2>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:13px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔ </span>High school diploma or GED <span style=\"letter-spacing:-.1pt\">(required)</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:13px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔</span>AA, Undergraduate degree and or Certifications (A+, Net+, or Security +) (preferred)</span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:3px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔ </span>Working knowledge of computers, laptops, tablets, smartphones, and common<span style=\"letter-spacing:-.1pt\"> software</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:3px\"><span style=\"font-size:12pt\"><span style=\"line-height:123%\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔ </span>Strong communication and customer service skills &mdash; you&#39;ll be working with teachers, students, and colleagues daily</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\"><span style=\"font-size:12pt\"><span style=\"line-height:15.05pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔ </span>A proactive, problem-solving mindset with the ability to see tasks through to <span style=\"letter-spacing:-.1pt\">completion</span></span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:3px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔ </span>Ability to multitask, stay flexible, and thrive in a fast-moving <span style=\"letter-spacing:-.1pt\">environment</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:3px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔ </span>Reliable Transportation between school sites in Washington DC, College Park, and PG County MD.</span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:3px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔ </span>Must be an approved driver &mdash; up to 75% travel between sites </span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:3px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span segoe=\"\" style=\"font-family:\" symbol=\"\" ui=\"\">✔ </span>Ability to lift up to 20 <span style=\"letter-spacing:-.2pt\">lbs.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:3px\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:3px\">&nbsp;</p>\r\n\r\n<h2><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Why The Children&#39;s <span style=\"letter-spacing:-.1pt\">Guild?</span></span></span></h2>\r\n\r\n<ul style=\"margin-top:17px\">\r\n\t<li style=\"margin-top:17px; margin-right:50px\"><span style=\"font-size:11pt\"><span style=\"line-height:140%\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span style=\"font-size:12.0pt\"><span style=\"line-height:140%\">Meaningful work </span></span></b><span style=\"font-size:12.0pt\"><span style=\"line-height:140%\">&mdash; your technical skills directly support the education and care of children with diverse needs</span></span></span></span></span></span></li>\r\n\t<li style=\"margin-top:5px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span style=\"font-size:12.0pt\">Hourly rate: <span style=\"letter-spacing:-.1pt\">$18-$25/hr.</span></span></b></span></span></span></li>\r\n\t<li style=\"margin-top:13px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span style=\"font-size:12.0pt\">Supportive, mission-driven team </span></b><span style=\"font-size:12.0pt\">committed to making a <span style=\"letter-spacing:-.1pt\">difference</span></span></span></span></span></li>\r\n\t<li style=\"margin-top:12px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span style=\"font-size:12.0pt\">Professional development </span></b><span style=\"font-size:12.0pt\">and specialized training <span style=\"letter-spacing:-.1pt\">opportunities</span></span></span></span></span></li>\r\n\t<li style=\"margin-top:12px\"><span style=\"font-size:11pt\"><span style=\"tab-stops:29.95pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span style=\"font-size:12.0pt\">Inclusive workplace </span></b><span style=\"font-size:12.0pt\">that values diversity, equity, and <span style=\"letter-spacing:-.1pt\">belonging</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:12px\">&nbsp;</p>\r\n\r\n<p style=\"margin-top:12px\">&nbsp;</p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-top:18px\"><span style=\"font-size:12pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\">Ready to Make an <span style=\"letter-spacing:-.1pt\">Impact?</span></span></span></p>\r\n\r\n<p style=\"margin-top:16px\"><span style=\"font-size:11pt\"><span style=\"line-height:130%\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"font-size:12.0pt\"><span style=\"line-height:130%\">If you&#39;re a self-motivated IT professional who thrives on solving problems and supporting people, <b>we want to hear from you.</b></span></span></span></span></span></p>\r\n",
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