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Manager, Project Management Team

61eae558 F513 41ba 9f35 9cd7387146b8 19000101 000001 · Tampa, FL, US, Tampa, FL · On Site · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company61eae558 F513 41ba 9f35 9cd7387146b8 19000101 000001
TitleManager, Project Management Team
Normalized title-
Department / team-
LocationTampa, FL, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-05 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company61eae558 F513 41ba 9f35 9cd7387146b8 19000101 000001
Source12f18fdd-6c95-4bab-bdd7-7fa93c53438f
ATS providerADP Workforce Now Recruiting

Description

ABOUT THE JOB The Manager of the Project Management Team oversees all aspects of project coordination from initial order through install across Banko’s residential installation business – managing both an in-office support team as well as quarterbacking the field coordination in support of our high priority installation projects. The Project Manager is the keeper of the chessboard. Every day will look different, but the common thread is this: knowing where every piece is on the board – which projects are incoming, which field resources are in which markets to support, and how to connect them to provide a customer-centric “white glove” install service. The Project Manager ensures every project moves with precision – from timely and accurate order entry through orchestrating the right people, at the right place, at the right time to conduct site checks, drive install readiness, and triage issues before they become problems – this person pulls the strings to deliver flawless execution at scale. This role manages both the administrative PM function (order processing, scheduling, customer communication) and the field support function (site checks, install readiness, issue resolution), and serves as the central point of accountability across all Florida service areas. Team Leadership & Oversight Lead, coach, and develop the Project Management team responsible for order processing, scheduling, installation, and customer communication. Set clear expectations for service excellence, responsiveness, and cross-functional accountability. Monitor team performance metrics including order accuracy, turnaround time, scheduling efficiency, first-time install rate, warranty rates. Conduct performance reviews, provide ongoing feedback, and address performance concerns when necessary. Fost a culture of ownership, urgency, and proactive problem-solving within the team. Field Coordination & Install Readiness Serve as the operational link between the PM team and field resources – installers, field leads, and area managers – across all Florida markets. Maintain a forward-looking view of the project pipeline; anticipate field resource needs by geography and proactively coordinate logistics before conflicts arise. Leverage field team members already deployed in a given markets to conduct site checks, confirm measurements, make builder introductions, verify access, and confirm jobsite readiness prior to scheduled installs. Coordinate with Field Leads to route swing-by visits for upcoming high-priority projects – i.e., Field Lead is traveling through Venice; coordinate a site check for an upcoming custom install en route. Ensure the right installer is assigned to the right project – factoring in skill set, geography, and market presence – and that pre-install introductions or site walks with Construction Managers occur where appropriate. Identify and resolve scheduling conflicts, resource constraints, and readiness gaps in real time. Field Coordination & Install Readiness Oversee end-to-end coordination of special-order projects from order intake through installation completion and post-install follow-up. Manage project timelines and ensure all stakeholders – sales, warehouse, field, and customer – are aligned and informed at each stage. Maintain scheduling accuracy and capacity visibility across service territories. Ensure seamless handoffs between sales, project management, warehouse, and field installation teams. Proactively surface and triage issues before they reach the customer; pulling in technical and functional experts in as needed. Customer Experience & Service Excellence Uphold and elevate the white glove service standard for high-end residential and builder clients. Serve as the escalation point for complex customer concerns, high-profile projects, or timeline-sensitive installs. Ensure proactive, professional communication with builders and homeowners throughout the full project lifecycle. Oversee warranty claims, service follow-ups, and resolution of customer complaints to the company’s standards. About You 5+ years of experience in project management, construction management, or related field. 2+ years of leadership experience managing a team. Experience in residential construction, home services, or a field operations environment preferred. Exceptional organizational skills and the ability to manage a high-volume, dynamic workload across multiple geographies simultaneously. Strong interpersonal and communication skills – equally effective with field technicians, office staff, construction managers, and homeowners. Proactive, resourceful problem-solver who can think two moves ahead and connect the right resources before issues escalate. Comfortable operating without a script – every day will look different and that is the appeal of this role. Clear driving record. Must pass a pre-employment background check. Benefits Competitive Pay and Quarterly Bonus Opportunity Medical, Dental, and Vision Insurance. Paid Vacation and Holiday Pay Company Vehicle NOTE: We run an MVR check prior to interviews. At the interview, we require an application to be filled out, a Wonderlic questionnaire to be filled out as well. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.

Full job record

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Source ID12f18fdd-6c95-4bab-bdd7-7fa93c53438f
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TitleManager, Project Management Team
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First Seen At2026-06-06 11:52:17Z
Last Seen At2026-06-06 19:48:37Z
Last Checked At2026-06-06 19:48:37Z
Last Changed At2026-06-06 19:48:37Z
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Source Posted At2026-06-05 20:04:00Z
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    "requisitionDescription": "<div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-family:Arial;\">ABOUT THE JOB</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:Arial;\">The Manager of the Project Management Team oversees all aspects of project coordination from initial order through install across Banko&rsquo;s residential installation business &ndash; managing both an in-office support team as well as quarterbacking the field coordination in support of our high priority installation projects.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:Arial;\">The Project Manager is the keeper of the chessboard. Every day will look different, but the common thread is this: knowing where every piece is on the board &ndash; which projects are incoming, which field resources are in which markets to support, and how to connect them to provide a customer-centric &ldquo;white glove&rdquo; install service. The Project Manager ensures every project moves with precision &ndash; from timely and accurate order entry through orchestrating the right people, at the right place, at the right time to conduct site checks, drive install readiness, and triage issues before they become problems &ndash; this person pulls the strings to deliver flawless execution at scale.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:Arial;\">This role manages both the administrative PM function (order processing, scheduling, customer communication) and the field support function (site checks, install readiness, issue resolution), and serves as the central point of accountability across all Florida service areas.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Arial;\">Team Leadership &amp; Oversight</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Lead, coach, and develop the Project Management team responsible for order processing, scheduling, installation, and customer communication.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Set clear expectations for service excellence, responsiveness, and cross-functional accountability.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Monitor team performance metrics including order accuracy, turnaround time, scheduling efficiency, first-time install rate, warranty rates.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Conduct performance reviews, provide ongoing feedback, and address performance concerns when necessary.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Fost a culture of ownership, urgency, and proactive problem-solving within the team.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Arial;\">Field Coordination &amp; Install Readiness</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Serve as the operational link between the PM team and field resources &ndash; installers, field leads, and area managers &ndash; across all Florida markets.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Maintain a forward-looking view of the project pipeline; anticipate field resource needs by geography and proactively coordinate logistics before conflicts arise.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Leverage field team members already deployed in a given markets to conduct site checks, confirm measurements, make builder introductions, verify access, and confirm jobsite readiness prior to scheduled installs.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Coordinate with Field Leads to route swing-by visits for upcoming high-priority projects &ndash; i.e., Field Lead is traveling through Venice; coordinate a site check for an upcoming custom install en route.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Ensure the right installer is assigned to the right project &ndash; factoring in skill set, geography, and market presence &ndash; and that pre-install introductions or site walks with Construction Managers occur where appropriate.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Identify and resolve scheduling conflicts, resource constraints, and readiness gaps in real time.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Arial;\">Field Coordination &amp; Install Readiness</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Oversee end-to-end coordination of special-order projects from order intake through installation completion and post-install follow-up.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Manage project timelines and ensure all stakeholders &ndash; sales, warehouse, field, and customer &ndash; are aligned and informed at each stage.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Maintain scheduling accuracy and capacity visibility across service territories.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Ensure seamless handoffs between sales, project management, warehouse, and field installation teams.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Proactively surface and triage issues before they reach the customer; pulling in technical and functional experts in as needed.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Arial;\">Customer Experience &amp; Service Excellence</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Uphold and elevate the white glove service standard for high-end residential and builder clients.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Serve as the escalation point for complex customer concerns, high-profile projects, or timeline-sensitive installs.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Ensure proactive, professional communication with builders and homeowners throughout the full project lifecycle.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Oversee warranty claims, service follow-ups, and resolution of customer complaints to the company&rsquo;s standards.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Arial;\">About You</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">5+ years of experience in project management, construction management, or related field.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">2+ years of leadership experience managing a team.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Experience in residential construction, home services, or a field operations environment preferred.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Exceptional organizational skills and the ability to manage a high-volume, dynamic workload across multiple geographies simultaneously.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Strong interpersonal and communication skills &ndash; equally effective with field technicians, office staff, construction managers, and homeowners.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Proactive, resourceful problem-solver who can think two moves ahead and connect the right resources before issues escalate.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Comfortable operating without a script &ndash; every day will look different and that is the appeal of this role.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Clear driving record.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:Arial;\">Must pass a pre-employment background check.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Arial;\">Benefits</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Competitive Pay and Quarterly Bonus Opportunity</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Medical, Dental, and Vision Insurance.</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Paid Vacation and Holiday Pay</span></li><li style='margin-top:     0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-family:     Arial;\">Company Vehicle</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style=\"font-family:Arial;\">NOTE:</span></strong><span style=\"font-family:Arial;\">&nbsp;We run an MVR check prior to interviews. At the interview, we require an application to be filled out, a Wonderlic questionnaire to be filled out as well.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><em>&nbsp;</em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><em><span style=\"font-family:Arial;\">It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.</span></em></p></div></div>\n",
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