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Intake Director / VP

Pure Infusion · Sandy, UT, United States · On Site · Active · Rippling ATS

Job facts

FieldValue
CompanyPure Infusion
TitleIntake Director / VP
Normalized title-
Department / teamIntake
LocationSandy, UT, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2026-05-19 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Pure Infusion.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sandy.Open
Department jobsActive postings in Intake.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyPure Infusion
Source4e9560bb-a891-49d7-84ff-34ace9f9a094
ATS providerRippling ATS

Description

company About Pure Infusion Pure Infusion is a leading healthcare infusion services company providing high-quality, patient-centered infusion therapy across multiple clinic locations. Born from the merger of Pure Infusion Suites and Aleracare, we are building a unified organization grounded in a strong culture of excellence, accountability, and genuine care for patients and employees alike. Headquartered in Salt Lake City, Utah, with operations spanning multiple states, we are in a pivotal stage of growth and integration—and we’re looking for people who want to help shape what comes next. OUR CORE VALUES We live by four core values that define our culture and guide our hiring: WE ARE · People-obsessed · Relentless Improving · Innovators · Grateful role Director / Vice President, Intake Operations Ambulatory Infusion Center | Specialty Pharmacy | Home Infusion Position Summary The Director / Vice President of Intake Operations is a senior leadership role responsible for overseeing all intake functions across Pure Infusion’s Ambulatory Infusion Centers, Specialty Pharmacy, and Home Infusion Services. This role leads the end-to-end intake process—from referral and order entry through benefits verification, prior authorization, and scheduling—to ensure a seamless, compliant, and patient-centered onboarding experience. This leader drives operational excellence, supports organizational growth initiatives, and ensures alignment between intake operations, revenue cycle performance, and patient satisfaction. The role partners cross-functionally with clinical, sales, finance, and compliance teams to improve access to care and optimize financial outcomes. Key Responsibilities Operational Leadership & Execution Lead day-to-day intake operations, including referral processing, order entry, insurance verification, prior authorizations, and patient scheduling Manage workflow, productivity, service delivery, and team performance across intake teams Ensure timely and accurate transition from referral to therapy initiation Allocate resources and adjust staffing to meet volume demands and service level expectations Monitor staff performance, attendance, and scheduling to ensure operational efficiency Strategic Planning & Growth Partner with executive leadership to develop and execute annual business plans and departmental goals Lead planning, implementation, and oversight of growth initiatives across infusion services Identify and implement scalable processes to support organizational expansion Monitor progress toward strategic objectives and report performance to senior leadership Process Improvement & Operational Excellence Design, implement, and optimize SOPs, workflows, and organizational structures Drive continuous improvement initiatives focused on quality, efficiency, and cost control Track and analyze KPIs such as referral turnaround time, authorization cycle time, intake accuracy, and patient access metrics Ensure adherence to SLAs and drive performance improvements through data analysis Revenue Cycle & Reimbursement Support Oversee insurance benefit investigation, eligibility verification, and prior authorization processes Partner with billing teams and external vendors to resolve reimbursement and claims issues Ensure accurate documentation to support clean claims and minimize denials or delays Collaborate with payer contracting and business development teams on reimbursement trends and issues Customer & Stakeholder Engagement Serve as a key liaison between intake, clinical teams, billing, and commercial functions Partner with Sales and provider offices to enhance patient and physician satisfaction Manage relationships with referring providers and external stakeholders Develop and implement solutions to improve customer experience and service delivery Financial & Budget Management Develop, manage, and execute departmental budgets Monitor expenses and identify opportunities for cost optimization Ensure alignment between operational performance and financial goals Talent Development & Leadership Recruit, hire, train, and develop high-performing intake teams Foster a culture of accountability, collaboration, and continuous improvement Coach and mentor managers and staff to build leadership capability Establish performance metrics and conduct regular evaluations Compliance & Regulatory Oversight Ensure compliance with all federal, state, and accreditation standards (e.g., ACHC, URAC, HIPAA) Maintain quality assurance programs and internal controls Support audits and ensure readiness for regulatory reviews Qualifications Education & Experience Bachelor’s degree required; Master’s degree (MBA, MHA, or related field) preferred Director level: Minimum 8–10 years of experience in intake, reimbursement, or infusion operations, with 5+ years in leadership VP level: Minimum 12–15+ years of progressive leadership experience in infusion services, specialty pharmacy, or healthcare operations Core Competencies Deep knowledge of infusion intake workflows, including benefits verification, prior authorization, and reimbursement processes Strong understanding of payer requirements, medical billing, and revenue cycle management Proven ability to lead large teams (20+ FTEs) in a high-volume, fast-paced environment Experience with infusion or pharmacy management systems and electronic medical records Demonstrated success in process improvement, KPI management, and operational scaling Strong analytical, problem-solving, and decision-making skills Excellent communication and stakeholder management abilities Ability to influence cross-functional teams and drive organizational change Key Success Metrics Referral-to-treatment turnaround time Authorization and intake accuracy rates Patient and provider satisfaction scores Revenue cycle performance (clean claim rate, denial reduction, AR improvement) Staff productivity and engagement

Full job record

Job ID2f368da873ed9f391045520fceb326516d1995e8
Org ID705fd95e-ec87-4fd9-a3dd-919d5aa10f31
Source ID4e9560bb-a891-49d7-84ff-34ace9f9a094
Board ID4e9560bb-a891-49d7-84ff-34ace9f9a094
Providerrippling
Provider Job Key8273f444-5ff1-4d51-a06c-52d3b55d1024
TitleIntake Director / VP
Normalized Title
Statusactive
Activeyes
Location TextSandy, UT, United States
DepartmentIntake
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionUT
CitySandy
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ats.rippling.com/aleracare/jobs/8273f444-5ff1-4d51-a06c-52d3b55d1024
Apply URLhttps://ats.rippling.com/aleracare/jobs/8273f444-5ff1-4d51-a06c-52d3b55d1024
First Seen At2026-05-29 07:12:43Z
Last Seen At2026-06-06 20:18:39Z
Last Checked At2026-06-06 20:18:39Z
Last Changed At2026-06-06 20:18:39Z
Inactive At
Source Posted At2026-05-19 16:29:30Z
Source Updated At
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Event Fields
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  "last_changed_at": "2026-06-06T20:18:39.083Z",
  "active_status": "active"
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Parsed Structured
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Extensions
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    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Director / Vice President, Intake Operations</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Ambulatory Infusion Center | Specialty Pharmacy | Home Infusion</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Position Summary</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Director / Vice President of Intake Operations is a senior leadership role responsible for overseeing all intake functions across Pure Infusion’s Ambulatory Infusion Centers, Specialty Pharmacy, and Home Infusion Services. This role leads the end-to-end intake process—from referral and order entry through benefits verification, prior authorization, and scheduling—to ensure a seamless, compliant, and patient-centered onboarding experience.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This leader drives operational excellence, supports organizational growth initiatives, and ensures alignment between intake operations, revenue cycle performance, and patient satisfaction. The role partners cross-functionally with clinical, sales, finance, and compliance teams to improve access to care and optimize financial outcomes.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:center;\"><br></p><hr><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Key Responsibilities</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Operational Leadership &amp; Execution</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Lead day-to-day intake operations, including referral processing, order entry, insurance verification, prior authorizations, and patient scheduling</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Manage workflow, productivity, service delivery, and team performance across intake teams</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure timely and accurate transition from referral to therapy initiation</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Allocate resources and adjust staffing to meet volume demands and service level expectations</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Monitor staff performance, attendance, and scheduling to ensure operational efficiency</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Strategic Planning &amp; Growth</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Partner with executive leadership to develop and execute annual business plans and departmental goals</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Lead planning, implementation, and oversight of growth initiatives across infusion services</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Identify and implement scalable processes to support organizational expansion</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Monitor progress toward strategic objectives and report performance to senior leadership</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Process Improvement &amp; Operational Excellence</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Design, implement, and optimize SOPs, workflows, and organizational structures</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Drive continuous improvement initiatives focused on quality, efficiency, and cost control</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Track and analyze KPIs such as referral turnaround time, authorization cycle time, intake accuracy, and patient access metrics</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure adherence to SLAs and drive performance improvements through data analysis</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Revenue Cycle &amp; Reimbursement Support</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Oversee insurance benefit investigation, eligibility verification, and prior authorization processes</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Partner with billing teams and external vendors to resolve reimbursement and claims issues</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure accurate documentation to support clean claims and minimize denials or delays</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Collaborate with payer contracting and business development teams on reimbursement trends and issues</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Customer &amp; Stakeholder Engagement</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Serve as a key liaison between intake, clinical teams, billing, and commercial functions</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Partner with Sales and provider offices to enhance patient and physician satisfaction</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Manage relationships with referring providers and external stakeholders</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Develop and implement solutions to improve customer experience and service delivery</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Financial &amp; Budget Management</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Develop, manage, and execute departmental budgets</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Monitor expenses and identify opportunities for cost optimization</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure alignment between operational performance and financial goals</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Talent Development &amp; Leadership</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Recruit, hire, train, and develop high-performing intake teams</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Foster a culture of accountability, collaboration, and continuous improvement</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Coach and mentor managers and staff to build leadership capability</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Establish performance metrics and conduct regular evaluations</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Compliance &amp; Regulatory Oversight</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 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style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Authorization and intake accuracy rates</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Patient and provider satisfaction scores</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Revenue cycle performance (clean claim rate, denial reduction, AR improvement)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Staff productivity and engagement</span></li></ul>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Pure Infusion</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Pure Infusion is a leading healthcare infusion services company providing high-quality, patient-centered infusion therapy across multiple clinic locations. Born from the merger of Pure Infusion Suites and Aleracare, we are building a unified organization grounded in a strong culture of excellence, accountability, and genuine care for patients and employees alike. Headquartered in Salt Lake City, Utah, with operations spanning multiple states, we are in a pivotal stage of growth and integration—and we’re looking for people who want to help shape what comes next.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">&nbsp;</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">OUR CORE VALUES</strong></b><br><span style=\"white-space:pre-wrap;\">We live by four core values that define our culture and guide our hiring:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">WE ARE</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style=\"white-space:pre-wrap;\">People-obsessed</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style=\"white-space:pre-wrap;\">Relentless Improving</span><span style=\"white-space:pre-wrap;\">\t</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style=\"white-space:pre-wrap;\">Innovators</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:10pt;white-space:pre-wrap;\">·</span><span style=\"font-size:7pt;white-space:pre-wrap;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style=\"white-space:pre-wrap;\">Grateful</span></p>"
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