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Warranty Administrator

82c90207 Af7d 495b B437 Aa9a4c72f4e8 9200128558004 2 · Forest City, IA, US, Forest City, IA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company82c90207 Af7d 495b B437 Aa9a4c72f4e8 9200128558004 2
TitleWarranty Administrator
Normalized title-
Department / team-
LocationForest City, IA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-04 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 82c90207 Af7d 495b B437 Aa9a4c72f4e8 9200128558004 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Forest City.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company82c90207 Af7d 495b B437 Aa9a4c72f4e8 9200128558004 2
Sourcecc7d1683-f9f8-475b-87aa-81d05acfcf25
ATS providerADP Workforce Now Recruiting

Description

Primary Objective of Position: The Warranty Administrator is responsible for evaluating, processing , and resolving warranty claims while ensuring alignment with policies and providing exceptional service to dealers and internal teams. This role serves as a coordinator between Winnebago, dealers, and internal departments to support accurate claim adjudication, process compliance, Key Areas of Responsibility • Review, evaluate, and adjudicate warranty claims for accuracy, completeness, and adherence to published policies and procedures. • Provide guidance and support to dealers regarding proper claim submission, documentation requirements, and warranty processes. • Communicate warranty policies, updates, and decisions clearly and professionally to both internal and external stakeholders. • Analyze claims that fall outside standard guidelines and recommend appropriate resolutions, policy clarifications, or escalations. • Collaborate with internal teams and dealers to ensure timely, consistent resolution of warranty issues and shared alignment on requirements. • Coordinate the return of warranty-related products from dealers as part of established return programs. • Provide billing support for roadside assistance programs, ensuring accurate and timely processing. • Maintain and update warranty registration records to ensure accurate customer and product information. • Process customer reimbursements for Customer Care and Factory Service in accordance with established procedures. • Supply vehicle-specific data to dealers, including build sheets, title year confirmation, and open recall information. • Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and contributing to improved controls and customer experience. • Assist with change management efforts, including documentation of best practices, workflow updates, and development of training materials. • Perform additional duties as assigned to support overall business needs. Critical Competencies • Strong written and verbal communication skills. • Self ‑ motivated, proactive, and able to work independently. • Exceptional customer service orientation. • Highly organized with the ability to manage multiple tasks and deadlines. • Professional phone and interpersonal etiquette. Education & Experience • High school diploma or equivalent required. • Proficiency in Microsoft Office applications. • Experience in data entry, analysis, or warranty administration preferred.

Full job record

Job ID2f141b8e6b20f885b26b8a1f3e6d378429870216
Org IDf7714ecb-0ec3-4c79-b64d-0c36c4f021e8
Source IDcc7d1683-f9f8-475b-87aa-81d05acfcf25
Board IDcc7d1683-f9f8-475b-87aa-81d05acfcf25
Provideradp_workforcenow
Provider Job Key549092
TitleWarranty Administrator
Normalized Title—
Statusactive
Activeyes
Location TextForest City, IA, US, Forest City, IA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionIA
CityForest City
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=82c90207-af7d-495b-b437-aa9a4c72f4e8&ccId=9200128558004_2&lang=en_US&type=JS&jobId=549092&jwId=9201235019364_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=82c90207-af7d-495b-b437-aa9a4c72f4e8&ccId=9200128558004_2&lang=en_US&type=JS&jobId=549092&jwId=9201235019364_1
First Seen At2026-05-31 18:55:18Z
Last Seen At2026-06-06 12:49:51Z
Last Checked At2026-06-06 12:49:51Z
Last Changed At2026-06-06 12:49:51Z
Inactive At—
Source Posted At2026-03-04 21:04:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=82c90207-af7d-495b-b437-aa9a4c72f4e8|9200128558004_2/date=2026-06-06/2026-06-06T12-49-50-741Z-87187e0c015bf24c34b40782932d1d2b1035e8523e146ec533be92503b51f7b1.json
Event Fields
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  "last_changed_at": "2026-06-06T12:49:51.066Z",
  "active_status": "active"
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Parsed Structured
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  "remote_policy": null,
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  "workplace_type": null,
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}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/21.51.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><strong data-pasted=\"true\"><span style='font-size:15px;font-family:\"Archer Bold\";'>Primary Objective of Position:</span><span style=\"font-size:15px;font-family:Montserrat;\"> </span></strong><span style=\"font-size:15px;font-family:Montserrat;\">The Warranty Administrator is responsible for evaluating, processing</span><em><span style=\"font-size:15px;font-family:Montserrat;\">, </span></em><span style=\"font-size:15px;font-family:Montserrat;\">and resolving warranty claims while ensuring alignment with policies and providing exceptional service to dealers and internal teams. This role serves as a coordinator between Winnebago, dealers, and internal departments to support accurate claim adjudication, process compliance,&nbsp;<br><br></span></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><strong><span style='font-family:\"Archer Bold\";color:#333333;'>Key Areas of Responsibility</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Review, evaluate, and adjudicate warranty claims for accuracy, completeness, and adherence to published policies and procedures.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Provide guidance and support to dealers regarding proper claim submission, documentation requirements, and warranty processes.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Communicate warranty policies, updates, and decisions clearly and professionally to both internal and external stakeholders.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Analyze claims that fall outside standard guidelines and recommend appropriate resolutions, policy clarifications, or escalations.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Collaborate with internal teams and dealers to ensure timely, consistent resolution of warranty issues and shared alignment on requirements.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Coordinate the return of warranty-related products from dealers as part of established return programs.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Provide billing support for roadside assistance programs, ensuring accurate and timely processing.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Maintain and update warranty registration records to ensure accurate customer and product information.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Process customer reimbursements for Customer Care and Factory Service in accordance with established procedures.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Supply vehicle-specific data to dealers, including build sheets, title year confirmation, and open recall information.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and contributing to improved controls and customer experience.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Assist with change management efforts, including documentation of best practices, workflow updates, and development of training materials.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Perform additional duties as assigned to support overall business needs.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style=\"font-family:Montserrat;color:#333333;background:#F8F8F8;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Archer Bold\";color:#333333;'>Critical Competencies</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Strong written and verbal communication skills.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Self</span><span style='font-family:\"Cambria Math\",serif;color:#333333;'>‑</span><span style=\"font-family:Montserrat;color:#333333;\">motivated, proactive, and able to work independently.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Exceptional customer service orientation.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Highly organized with the ability to manage multiple tasks and deadlines.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Professional phone and interpersonal etiquette.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Archer Bold\";color:#333333;'>Education &amp; Experience</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; High school diploma or equivalent required.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Proficiency in Microsoft Office applications.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Montserrat;color:#333333;\">&bull; Experience in data entry, analysis, or warranty administration preferred.</span></p><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/21.51.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/21.51.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;</div></div></div>\n",
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