Vendor Relations Associate

Interaction: The Vendor Relations Associate interacts with the AP associates, vendors, Corporate associates, store personnel and Finance associates. Summary of Duties and Responsibilities [Essential Functions]: · Professionally communicate with vendors through email and phone calls. · Research past due invoices and shortage claims. · Research cost difference claims and unresolved freight claims. · File all vendor disputes, enter vendor notes, and distribute to appropriate areas for review. · Timely follow-up on outstanding vendor disputes and issues, until resolved. · Ensure all changes are submitted accurately and timely to update the vendor master file. · Perform other duties as assigned. General and Supervisory Responsibilities: · Assist with the training of new hires and development of training material. · Cross train on other department duties. · Demonstrate the following culture within the Accounts Payable Department: (i) customer service, (ii) continuing process improvement, (iii) building effective working relationships with people outside the department, and (iv) personal responsibility for the integrity of all work. Qualifications: · High school diploma and 2-4 years of customer service experience required; 1-2 years Accounts Payable/Accounting experience a plus. · Professional written and verbal communication and interpersonal skills · Excellent data entry, filing, and organizational skills. Detailed orientated. · Requires the ability to produce materials within tight timeframe. · Proficient with the Microsoft Office suite, including Excel, Word, Teams, and Outlook. · Proficient with AS400 System and Oracle a plus. · Fluent in English. Interaction: The Vendor Relations Associate interacts with the AP associates, vendors, Corporate associates, store personnel and Finance associates. Summary of Duties and Responsibilities [Essential Functions]: · Professionally communicate with vendors through email and phone calls. · Research past due invoices and shortage claims. · Research cost difference claims and unresolved freight claims. · File all vendor disputes, enter vendor notes, and distribute to appropriate areas for review. · Timely follow-up on outstanding vendor disputes and issues, until resolved. · Ensure all changes are submitted accurately and timely to update the vendor master file. · Perform other duties as assigned. General and Supervisory Responsibilities: · Assist with the training of new hires and development of training material. · Cross train on other department duties. · Demonstrate the following culture within the Accounts Payable Department: (i) customer service, (ii) continuing process improvement, (iii) building effective working relationships with people outside the department, and (iv) personal responsibility for the integrity of all work. Qualifications: · High school diploma and 2-4 years of customer service experience required; 1-2 years Accounts Payable/Accounting experience a plus. · Professional written and verbal communication and interpersonal skills · Excellent data entry, filing, and organizational skills. Detailed orientated. · Requires the ability to produce materials within tight timeframe. · Proficient with the Microsoft Office suite, including Excel, Word, Teams, and Outlook. · Proficient with AS400 System and Oracle a plus. · Fluent in English.

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