Banquet Server

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.6.28/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\">Responsible for the coordination of setting up, serving and breaking down all banquet facilities. He/She will be responsible for the maintenance and organization of all facilities and equipment.&nbsp;</p><h1>Essential functions</h1><ul type=\"disc\"><li>Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.</li><li>Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.</li><li>Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.</li><li>Serve guests according to the hotel&rsquo;s standards in a friendly, courteous, and professional manner.</li><li>Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.</li><li>Set all tables according to hotel standards.</li><li>Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.</li><li>Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.</li><li>Prepare room according to BEO and the various meal functions.</li><li>Follow all money-handling procedures when serving guests.</li><li>Know and use &quot;suggestive selling&quot; techniques.</li><li>Know the menu items for each function served and be able to give accurate descriptions.</li><li>Ensure overall guest satisfaction.</li></ul><ul><li>Perform other related duties incidental to the work described herein.&nbsp;</li><li>Be sure to perform, execute, as well as adjust to other duties as assigned.&nbsp;</li></ul><h1>Qualifications and education requirements</h1><ul type=\"disc\"><li>High school or equivalent education preferred.</li><li>Must have basic knowledge of service standards, guest relations, food and beverage preparations, and etiquette.</li><li>Ability to understand and apply written product labeling instructions to ensure the safe application of such products and processes within the hotel.</li></ul><h1>physical requirements</h1><p>The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.</p><ul type=\"disc\"><li>Constant standing and walking throughout the shift&nbsp;</li><li>Constant lifting and carrying up to 20 lbs&nbsp;</li><li>Occasional kneeling, pushing, pulling, lifting&nbsp;</li><li>Occasional ascending or descending ladders, stairs, and ramps&nbsp;</li></ul><h1>other requirements</h1><ul type=\"disc\"><li>Must be available to work at least one shift during weekend hours.</li><li>Must be available to work at least 15 hours a week.</li><li>Excellent communication and organizational skills.</li><li>Ability to read, write and comprehend verbal and written instructions in English.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Highly responsible and reliable.</li><li>Ability to work well under pressure in a fast-paced environment.</li><li>Ability to work cohesively with fellow colleagues as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Grooming: &nbsp;All employees must maintain a neat, clean, and well-groomed appearance per Hotel Madison standards.</li></ul><h1>Additional Notes</h1><p>Equal Employment Opportunity. &nbsp;Hotel Madison is committed to providing equal employment opportunities in all employment practices, regardless of race, color, religion, sex, national origin, citizenship status, marital status, age, veteran&rsquo;s status, disability, sexual orientation, gender identity, or gender expression. &nbsp;Hotel Madison complies with the law regarding reasonable accommodation for disabled employees and applicants.</p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.&nbsp;</p></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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