Home › Companies › B9658669 Ff00 437f 8aab F755959b2382 9200286503524 2 › Resident Services Manager - Manassas, VA
Resident Services Manager - Manassas, VA
B9658669 Ff00 437f 8aab F755959b2382 9200286503524 2 · Manassas, VA, US, Manassas, VA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | B9658669 Ff00 437f 8aab F755959b2382 9200286503524 2 |
| Title | Resident Services Manager - Manassas, VA |
| Normalized title | - |
| Department / team | - |
| Location | Manassas, VA, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from B9658669 Ff00 437f 8aab F755959b2382 9200286503524 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Manassas. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | B9658669 Ff00 437f 8aab F755959b2382 9200286503524 2 |
| Source | 151806dd-30d3-4303-9cb7-3ee4937f6f42 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Management Services Corporation (MSC) is a leading property management firm with conventional apartment and townhome communities throughout Virginia, and one of The Caton Companies. We are seeking a Resident Services Manager for our Westgate Apartments and Townhomes property in Manassas, Virginia. The work of The Caton Companies is work that matters to our communities and to society. At MSC, we take our jobs seriously and work hard, but we like to have fun in the process.
The perfect Resident Services Manager is a top notch super hard worker who loves to go above and beyond to make an impact...for our highly valued residents and for our staff and Company. You've got to be organized, and you've got to LOVE working with some pretty awesome people. Our residents rock, and we want to make sure their experience at Westgate is a great one!
We are growing, and we'd love to take you along for the ride. When we grow, you grow...we'll do our best to make sure of that.
Summary/Objective
The Resident Services Manager is responsible for handling all current resident processes or concerns, including all related
administrative work involved in the coordination of Resident Services.
Essential Functions
Reviews delinquency accounts and facilitates collection process, including the service of late, eviction, and small balance notices. Coordinate with attorney's office for filing all judgments, writs, and notices of satisfaction. Appear in court as a witness on the property's behalf as required. Maintain delinquency and bad debt tracking systems. Responsible for completing and monitoring all aspects of the property's Rent Relief program. Perform all tasks related to delinquency collection and required legal tasks. Assist Property Manager prepare reports about property performance, data summaries and trends (weekly delinquency report, variance and quarterly reports). Perform routine inspections of the property. Monitor the community’s appearance and oversee those resident violations are addressed or repairs completed. Complete monthly inspection reports. Address all resident issues in a prompt and professional manner. Investigate/resolve complaints, enforce community rules. Update and maintain inventory of all office and leasing forms, equipment and supplies. Process security deposit returns. Oversee pest control (preventative & other scheduling and billing) Directly oversees front desk position and their assigned daily tasks. Responsible for covering position when needed. Reception area must always be professional, orderly, neat, clean and inviting. Position Type and Expected Hours of Work
This is a full-time position; typical work hours and days are Monday - Friday 8:30 a.m. - 5:30 p.m. and some Saturdays.
Travel/ Driving
Occasional need to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to bank and also visit corporate office.
Required Education and Experience
High School Diploma or equivalent Some marketing, sales or customer service experience normally acquired by some work experience.
The Caton Companies offer 401(k), excellent medical/dental coverage, Paid Time Off (PTO), holiday pay, as well as many other benefits.
Equal Opportunity Employer
#zr
Full job record
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| Org ID | fda3c3a5-87b2-40a6-bb4a-aef94805d3b9 |
| Source ID | 151806dd-30d3-4303-9cb7-3ee4937f6f42 |
| Board ID | 151806dd-30d3-4303-9cb7-3ee4937f6f42 |
| Provider | adp_workforcenow |
| Provider Job Key | 593158 |
| Title | Resident Services Manager - Manassas, VA |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Manassas, VA, US, Manassas, VA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | VA |
| City | Manassas |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b9658669-ff00-437f-8aab-f755959b2382&ccId=9200286503524_2&lang=en_US&type=JS&jobId=593158&jwId=9201192637028_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b9658669-ff00-437f-8aab-f755959b2382&ccId=9200286503524_2&lang=en_US&type=JS&jobId=593158&jwId=9201192637028_1 |
| First Seen At | 2026-06-04 08:07:14Z |
| Last Seen At | 2026-06-06 11:42:12Z |
| Last Checked At | 2026-06-06 11:42:12Z |
| Last Changed At | 2026-06-06 11:42:12Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 19:39:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b9658669-ff00-437f-8aab-f755959b2382|9200286503524_2/date=2026-06-06/2026-06-06T11-42-11-999Z-48f5d561ae4d095fd59aab16707bf4d2a13d06b2c2ba8e1e6850a0fe73641281.json |
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"requisitionDescription": "<div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.15.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.15.19/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.15.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p><strong>Management Services Corporation</strong> (MSC) is a leading property management firm with conventional apartment and townhome communities throughout Virginia, and one of The Caton Companies. We are seeking a Resident Services Manager for our <strong>Westgate Apartments and Townhomes</strong> property in Manassas, Virginia. The work of The Caton Companies is work that matters to our communities and to society. At MSC, we take our jobs seriously and work hard, but we like to have fun in the process. </p><p>The perfect <strong>Resident Services Manager</strong> is a top notch super hard worker who loves to go above and beyond to make an impact...for our highly valued residents and for our staff and Company. You've got to be organized, and you've got to LOVE working with some pretty awesome people. Our residents rock, and we want to make sure their experience at Westgate is a great one!</p><p>We are growing, and we'd love to take <u>you</u> along for the ride. When we grow, you grow...we'll do our best to make sure of that.</p><p><strong>Summary/Objective</strong></p><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.5in;line-height:12.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-1.5in;'>The Resident Services Manager is responsible for handling all current resident processes or concerns, including all related </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.5in;line-height:12.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-1.5in;'>administrative work involved in the coordination of Resident Services. </p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.5in;line-height:12.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-1.5in;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:1.5in;line-height:12.0pt;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:-1.5in;'><strong>Essential Functions</strong></p><div id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"list-style-type: circle;\"><li>Reviews delinquency accounts and facilitates collection process, including the service of late, eviction, and small balance notices. </li><li>Coordinate with attorney's office for filing all judgments, writs, and notices of satisfaction. Appear in court as a witness on the property's behalf as required.</li><li>Maintain delinquency and bad debt tracking systems.</li><li>Responsible for completing and monitoring all aspects of the property's Rent Relief program. </li><li>Perform all tasks related to delinquency collection and required legal tasks.</li><li>Assist Property Manager prepare reports about property performance, data summaries and trends (weekly delinquency report, variance and quarterly reports). </li><li>Perform routine inspections of the property. Monitor the community’s appearance and oversee those resident violations are addressed or repairs completed. Complete monthly inspection reports.</li><li>Address all resident issues in a prompt and professional manner. Investigate/resolve complaints, enforce community rules.</li><li>Update and maintain inventory of all office and leasing forms, equipment and supplies.</li><li>Process security deposit returns.</li><li>Oversee pest control (preventative & other scheduling and billing) </li><li>Directly oversees front desk position and their assigned daily tasks. Responsible for covering position when needed. Reception area must always be professional, orderly, neat, clean and inviting.</li></ul><p id=\"isPasted\" style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"font-weight: 700; box-sizing: border-box;\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Position Type and Expected Hours of Work </span></strong></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">This is a full-time position; typical work hours and days are Monday - Friday 8:30 a.m. - 5:30 p.m. and some Saturdays.</span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong style=\"font-weight: 700; box-sizing: border-box;\">Travel/ Driving</strong> </span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Occasional need to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to bank and also visit corporate office. </span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong style=\"font-weight: 700; box-sizing: border-box;\">Required Education and Experience </strong> </span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">High School Diploma or equivalent Some marketing, sales or customer service experience normally acquired by some work experience. </span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The Caton Companies offer 401(k), excellent medical/dental coverage, Paid Time Off (PTO), holiday pay, as well as many other benefits. </span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Equal Opportunity Employer</span></p><p style='margin-top: 0px; margin-bottom: 15px; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-family: ProximaNova, \"sans-serif\"; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">#zr</span></p></div></div></div></div></div></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/2ec696ea0251a162437d9088d6c840cfb4ca0f4f?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/fda3c3a5-87b2-40a6-bb4a-aef94805d3b9JSONGET https://api.bluedoor.sh/job-postings/v1/sources/151806dd-30d3-4303-9cb7-3ee4937f6f42JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/2ec696ea0251a162437d9088d6c840cfb4ca0f4f/eventsJSON