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Student Activity Monitoring Officer

Regentcollegelondon · London, Greater london, WC1V 7DN · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyRegentcollegelondon
TitleStudent Activity Monitoring Officer
Normalized title-
Department / team-
LocationLondon, Greater london, WC1V 7DN
Work model-
Employment typeFull Time
SalaryGBP
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-12 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Regentcollegelondon.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyRegentcollegelondon
Sourced31d6053-1411-4a62-96eb-33dd2b7e46a1
ATS providerJazzHR / ApplyToJob

Description

Job description   Job title Student Activity Monitoring Officer School/Function Campus Operations Location Multi- site Responsible to Student Activity Monitoring Manager JOB DESCRIPTION Overall purpose The Attendance Monitoring Officer plays a central role in supporting student engagement, retention and success by ensuring attendance monitoring processes are delivered accurately, consistently and in line with internal policy and external regulatory requirements. The postholder acts as a key point of contact for students in relation to attendance concerns, providing a professional, approachable and student-focused service in person, by email and by telephone. A strong customer service mindset is essential, with a focus on clear communication, timely follow-up and constructive support. Working closely with academic teams, Registry, Student Services, Visa Compliance and other professional services, the role supports the identification of attendance concerns, early intervention activity, accurate record keeping and the actioning of attendance data to support academic engagement and institutional compliance, including UKVI and OfS requirements where relevant. The Attendance Monitoring Officer is expected to manage attendance-related queries from first contact through to resolution, escalating appropriately and ensuring students are signposted to the right support services where needed.   Specific duties and responsibilities •     Provide a responsive, professional and student-focused service for attendance-related queries in person, by email and by telephone. •     Act as a key point of contact for students with low, irregular or concerning attendance, explaining expectations clearly and communicating next steps in a supportive and timely manner. •     Take ownership of attendance-related cases from first contact through to resolution, including follow-up communication, record updates and referral to relevant teams where required. •     Support early intervention processes for students with low or irregular attendance, working closely with academic and administrative teams to identify concerns and coordinate appropriate action. •     Notify students of attendance concerns, arrange meetings where required, and support interventions relating to poor attendance, repeated lateness, engagement concerns, return to study and reinstatement. •     Attend relevant meetings including fitness to study concern meetings, intervention and support meetings, reinstatement meetings and other student case review meetings as required. •     Monitor attendance data daily, identify trends, investigate discrepancies and ensure records are updated accurately and in a timely manner. •     Maintain accurate documentation and case records to support internal processes, audit requirements and regulatory compliance. •     Ensure attendance processes are operated in line with internal policy and external regulatory requirements, including UKVI and OfS requirements where applicable. •     Work collaboratively with Schools, Registry, Student Services, Visa Compliance, IT Services and other teams to ensure attendance concerns are actioned effectively and consistently. •     Support students by signposting them to the appropriate academic, wellbeing or professional services where wider support needs are identified. •     Support the ongoing improvement of attendance monitoring processes, customer service standards, communications and reporting. •     Support compliance audits and data requests by providing accurate attendance information, case notes and supporting documentation. •     Provide guidance to staff on attendance procedures, expectations and use of relevant systems when required. •     Produce, maintain and share attendance reports as required by managers and wider stakeholders. •     Handle sensitive student information confidentially and in accordance with data protection requirements and internal procedures. •     Carry out other duties commensurate with the level of the role as reasonably requested by the line manager. Person Specification EXPERIENCE & PERSONAL QUALITIES Essential: •   Experience in a student-facing, administrative or compliance-focused role. •   Strong customer service skills, with the ability to communicate clearly, calmly and professionally with students, staff and visitors. •   Able to manage multiple cases and priorities and follow issues through to resolution. •   Strong attention to detail and a high level of accuracy in record keeping and data handling. •   Confident working with sensitive information and maintaining confidentiality. •   Able to build effective working relationships across academic and professional services teams. •   Organised, reliable and able to work independently while maintaining deadlines. Desirable: •   Experience in an FE or HE environment. •   Experience of attendance monitoring, student engagement, retention or compliance processes. •   Awareness of UKVI and/or OfS requirements relating to student attendance and engagement. TECHNICAL KNOWLEDGE & SKILLS Essential: •   Confident using Microsoft packages, particularly Excel, Outlook and Word. •   Experience using student information systems, databases or case management systems. •   Accurate record keeping and confidence in producing and maintaining reports. •   Strong written communication skills for clear, professional student correspondence. Desirable: •   Experience using Microsoft Dynamics, attendance platforms or related student systems. •   Confidence using reporting tools or workflow systems to support case management and process tracking. Working Conditions: •   Office-based role with regular interaction across campuses, students, academic staff and professional services teams. •   The role require working evening and weekends in line with business needs, student support activity or operational requirements. •   The postholder may be required to attend meetings across sites and support attendance-related activity in different campus locations.   Compliance Statement Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.

Full job record

Job ID2ec2afb0926ce0ab601f797f15013b44cfac7578
Org ID6555c2b5-8045-41b3-a2c8-0afcbe2cd472
Source IDd31d6053-1411-4a62-96eb-33dd2b7e46a1
Board IDd31d6053-1411-4a62-96eb-33dd2b7e46a1
Providerjazzhr
Provider Job KeytdHCYQpQUl
TitleStudent Activity Monitoring Officer
Normalized Title—
Statusactive
Activeyes
Location TextLondon, Greater london, WC1V 7DN
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
Country—
Region—
City—
Salary RawGBP
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://regentcollegelondon.applytojob.com/apply/tdHCYQpQUl/Student-Activity-Monitoring-Officer
Apply URLhttps://regentcollegelondon.applytojob.com/apply/tdHCYQpQUl/Student-Activity-Monitoring-Officer
First Seen At2026-05-30 06:08:17Z
Last Seen At2026-06-06 10:50:27Z
Last Checked At2026-06-06 10:50:27Z
Last Changed At2026-05-30 06:08:17Z
Inactive At—
Source Posted At2026-05-12 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=regentcollegelondon/date=2026-06-06/2026-06-06T10-50-25-151Z-c69123f1becb8482e6734c9ec012f689cb27a0a0a742836fbe0dc8b0cb91bab8.json
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Extensions
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    "heading": "Overall purpose The Attendance Monitoring Officer plays a central role in supporting student engagement, retention and success by ensuring attendance monitoring processes are delivered accurately, consistently and in line with internal policy and external regulatory requirements.\n The postholder acts as a key point of contact for students in relation to attendance concerns, providing a professional, approachable and student-focused service in person, by email and by telephone. A strong customer service mindset is essential, with a focus on clear communication, timely follow-up and constructive support.\n Working closely with academic teams, Registry, Student Services, Visa Compliance and other professional services, the role supports the identification of attendance concerns, early intervention activity, accurate record keeping and the actioning of attendance data to support academic engagement and institutional compliance, including UKVI and OfS requirements where relevant.\n The Attendance Monitoring Officer is expected to manage attendance-related queries from first contact through to resolution, escalating appropriately and ensuring students are signposted to the right support services where needed.\n  Specific duties and responsibilities\n •     Provide a responsive, professional and student-focused service for attendance-related queries in person, by email and by telephone.\n •     Act as a key point of contact for students with low, irregular or 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    "description_html": "<span style=\"font-size:28pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:bold;\"><span lang=\"en-gb\" style=\"color:#0d3d61;\">Job <span style=\"letter-spacing:-0.1pt;\">description</span></span></span></span></span><br><br> <table class=\"Table\" style=\"margin-left:1px;border-collapse:collapse;\"><tbody><tr><td style=\"border-bottom:1px solid #0d3d61;width:198px;padding:0cm 0cm 0cm 0cm;height:23px;background-color:#f1ebef;border-top:1px solid #0d3d61;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#932e6c;\">Job <span style=\"letter-spacing:-0.1pt;\">title</span></span></b></span></span></td><td style=\"border-bottom:1px solid #0d3d61;width:445px;padding:0cm 0cm 0cm 0cm;height:23px;border-top:1px solid #0d3d61;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">Student Activity Monitoring Officer</span></span></span></td></tr><tr><td style=\"border-bottom:1px solid #0d3d61;width:198px;padding:0cm 0cm 0cm 0cm;height:23px;background-color:#f1ebef;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#932e6c;\"><span style=\"letter-spacing:-0.1pt;\">School/Function</span></span></b></span></span></td><td style=\"border-bottom:1px solid #0d3d61;width:445px;padding:0cm 0cm 0cm 0cm;height:23px;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#0d3d61;\">Campus Operations</span></span></span></td></tr><tr><td style=\"border-bottom:1px solid #0d3d61;width:198px;padding:0cm 0cm 0cm 0cm;height:23px;background-color:#f1ebef;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#932e6c;\"><span style=\"letter-spacing:-0.1pt;\">Location</span></span></b></span></span></td><td style=\"border-bottom:1px solid #0d3d61;width:445px;padding:0cm 0cm 0cm 0cm;height:23px;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#0d3d61;\">Multi-<span style=\"letter-spacing:-0.2pt;\">site</span></span></span></span></td></tr><tr><td style=\"border-bottom:1px solid #0d3d61;width:198px;padding:0cm 0cm 0cm 0cm;height:23px;background-color:#f1ebef;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#932e6c;\">Responsible <span style=\"letter-spacing:-0.25pt;\">to</span></span></b></span></span></td><td style=\"border-bottom:1px solid #0d3d61;width:445px;padding:0cm 0cm 0cm 0cm;height:23px;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#0d3d61;\">Student Activity Monitoring Manager</span></span></span></td></tr></tbody></table><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"font-size:12pt;\"><span style=\"color:#932e6c;\">JOB <span style=\"letter-spacing:-0.1pt;\">DESCRIPTION</span></span></span></b></span></span><h1><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">Overall<span style=\"letter-spacing:-0.1pt;\"> purpose</span></span></span></span></h1><h1></h1><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">The Attendance Monitoring Officer plays a central role in supporting student engagement, retention and success by ensuring attendance monitoring processes are delivered accurately, consistently and in line with internal policy and external regulatory requirements.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">The postholder acts as a key point of contact for students in relation to attendance concerns, providing a professional, approachable and student-focused service in person, by email and by telephone. A strong customer service mindset is essential, with a focus on clear communication, timely follow-up and constructive support.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">Working closely with academic teams, Registry, Student Services, Visa Compliance and other professional services, the role supports the identification of attendance concerns, early intervention activity, accurate record keeping and the actioning of attendance data to support academic engagement and institutional compliance, including UKVI and OfS requirements where relevant.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">The Attendance Monitoring Officer is expected to manage attendance-related queries from first contact through to resolution, escalating appropriately and ensuring students are signposted to the right support services where needed.</span></span></span><br> <h1 style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">Specific duties and<span style=\"letter-spacing:-0.1pt;\"> responsibilities</span></span></span></span></h1><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Provide a responsive, professional and student-focused service for attendance-related queries in person, by email and by telephone.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Act as a key point of contact for students with low, irregular or concerning attendance, explaining expectations clearly and communicating next steps in a supportive and timely manner.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Take ownership of attendance-related cases from first contact through to resolution, including follow-up communication, record updates and referral to relevant teams where required.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Support early intervention processes for students with low or irregular attendance, working closely with academic and administrative teams to identify concerns and coordinate appropriate action.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Notify students of attendance concerns, arrange meetings where required, and support interventions relating to poor attendance, repeated lateness, engagement concerns, return to study and reinstatement.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Attend relevant meetings including fitness to study concern meetings, intervention and support meetings, reinstatement meetings and other student case review meetings as required.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Monitor attendance data daily, identify trends, investigate discrepancies and ensure records are updated accurately and in a timely manner.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Maintain accurate documentation and case records to support internal processes, audit requirements and regulatory compliance.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Ensure attendance processes are operated in line with internal policy and external regulatory requirements, including UKVI and OfS requirements where applicable.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Work collaboratively with Schools, Registry, Student Services, Visa Compliance, IT Services and other teams to ensure attendance concerns are actioned effectively and consistently.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Support students by signposting them to the appropriate academic, wellbeing or professional services where wider support needs are identified.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Support the ongoing improvement of attendance monitoring processes, customer service standards, communications and reporting.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Support compliance audits and data requests by providing accurate attendance information, case notes and supporting documentation.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Provide guidance to staff on attendance procedures, expectations and use of relevant systems when required.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Produce, maintain and share attendance reports as required by managers and wider stakeholders.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Handle sensitive student information confidentially and in accordance with data protection requirements and internal procedures.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Carry out other duties commensurate with the level of the role as reasonably requested by the line manager.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Person Specification</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">EXPERIENCE & PERSONAL QUALITIES</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Essential:</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Experience in a student-facing, administrative or compliance-focused role.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Strong customer service skills, with the ability to communicate clearly, calmly and professionally with students, staff and visitors.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Able to manage multiple cases and priorities and follow issues through to resolution.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Strong attention to detail and a high level of accuracy in record keeping and data handling.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Confident working with sensitive information and maintaining confidentiality.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Able to build effective working relationships across academic and professional services teams.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Organised, reliable and able to work independently while maintaining deadlines.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Desirable:</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Experience in an FE or HE environment.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Experience of attendance monitoring, student engagement, retention or compliance processes.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Awareness of UKVI and/or OfS requirements relating to student attendance and engagement.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">TECHNICAL KNOWLEDGE & SKILLS</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Essential:</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Confident using Microsoft packages, particularly Excel, Outlook and Word.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Experience using student information systems, databases or case management systems.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Accurate record keeping and confidence in producing and maintaining reports.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Strong written communication skills for clear, professional student correspondence.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Desirable:</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Experience using Microsoft Dynamics, attendance platforms or related student systems.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Confidence using reporting tools or workflow systems to support case management and process tracking.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#1f497d;\">Working Conditions:</span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Office-based role with regular interaction across campuses, students, academic staff and professional services teams.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   The role require working evening and weekends in line with business needs, student support activity or operational requirements.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   The postholder may be required to attend meetings across sites and support attendance-related activity in different campus locations.</span></span></span></span><br> <p><strong>Compliance Statement</strong></p>\n\n<p>Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.</p>",
    "description_text": "Job description\n  Job title Student Activity Monitoring Officer School/Function Campus Operations Location Multi- site Responsible to Student Activity Monitoring Manager\n JOB DESCRIPTION Overall purpose\n The Attendance Monitoring Officer plays a central role in supporting student engagement, retention and success by ensuring attendance monitoring processes are delivered accurately, consistently and in line with internal policy and external regulatory requirements.\n The postholder acts as a key point of contact for students in relation to attendance concerns, providing a professional, approachable and student-focused service in person, by email and by telephone. A strong customer service mindset is essential, with a focus on clear communication, timely follow-up and constructive support.\n Working closely with academic teams, Registry, Student Services, Visa Compliance and other professional services, the role supports the identification of attendance concerns, early intervention activity, accurate record keeping and the actioning of attendance data to support academic engagement and institutional compliance, including UKVI and OfS requirements where relevant.\n The Attendance Monitoring Officer is expected to manage attendance-related queries from first contact through to resolution, escalating appropriately and ensuring students are signposted to the right support services where needed.\n  Specific duties and responsibilities\n •     Provide a responsive, professional and student-focused service for attendance-related queries in person, by email and by telephone.\n •     Act as a key point of contact for students with low, irregular or concerning attendance, explaining expectations clearly and communicating next steps in a supportive and timely manner.\n •     Take ownership of attendance-related cases from first contact through to resolution, including follow-up communication, record updates and referral to relevant teams where required.\n •     Support early intervention processes for students with low or irregular attendance, working closely with academic and administrative teams to identify concerns and coordinate appropriate action.\n •     Notify students of attendance concerns, arrange meetings where required, and support interventions relating to poor attendance, repeated lateness, engagement concerns, return to study and reinstatement.\n •     Attend relevant meetings including fitness to study concern meetings, intervention and support meetings, reinstatement meetings and other student case review meetings as required.\n •     Monitor attendance data daily, identify trends, investigate discrepancies and ensure records are updated accurately and in a timely manner.\n •     Maintain accurate documentation and case records to support internal processes, audit requirements and regulatory compliance.\n •     Ensure attendance processes are operated in line with internal policy and external regulatory requirements, including UKVI and OfS requirements where applicable.\n •     Work collaboratively with Schools, Registry, Student Services, Visa Compliance, IT Services and other teams to ensure attendance concerns are actioned effectively and consistently.\n •     Support students by signposting them to the appropriate academic, wellbeing or professional services where wider support needs are identified.\n •     Support the ongoing improvement of attendance monitoring processes, customer service standards, communications and reporting.\n •     Support compliance audits and data requests by providing accurate attendance information, case notes and supporting documentation.\n •     Provide guidance to staff on attendance procedures, expectations and use of relevant systems when required.\n •     Produce, maintain and share attendance reports as required by managers and wider stakeholders.\n •     Handle sensitive student information confidentially and in accordance with data protection requirements and internal procedures.\n •     Carry out other duties commensurate with the level of the role as reasonably requested by the line manager.\n Person Specification\n EXPERIENCE & PERSONAL QUALITIES\n Essential:\n •   Experience in a student-facing, administrative or compliance-focused role.\n •   Strong customer service skills, with the ability to communicate clearly, calmly and professionally with students, staff and visitors.\n •   Able to manage multiple cases and priorities and follow issues through to resolution.\n •   Strong attention to detail and a high level of accuracy in record keeping and data handling.\n •   Confident working with sensitive information and maintaining confidentiality.\n •   Able to build effective working relationships across academic and professional services teams.\n •   Organised, reliable and able to work independently while maintaining deadlines.\n Desirable:\n •   Experience in an FE or HE environment.\n •   Experience of attendance monitoring, student engagement, retention or compliance processes.\n •   Awareness of UKVI and/or OfS requirements relating to student attendance and engagement.\n TECHNICAL KNOWLEDGE & SKILLS\n Essential:\n •   Confident using Microsoft packages, particularly Excel, Outlook and Word.\n •   Experience using student information systems, databases or case management systems.\n •   Accurate record keeping and confidence in producing and maintaining reports.\n •   Strong written communication skills for clear, professional student correspondence.\n Desirable:\n •   Experience using Microsoft Dynamics, attendance platforms or related student systems.\n •   Confidence using reporting tools or workflow systems to support case management and process tracking.\n Working Conditions:\n •   Office-based role with regular interaction across campuses, students, academic staff and professional services teams.\n •   The role require working evening and weekends in line with business needs, student support activity or operational requirements.\n •   The postholder may be required to attend meetings across sites and support attendance-related activity in different campus locations.\n  Compliance Statement\n Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.",
    "jsonld_jobposting": {
      "url": "https://regentcollegelondon.applytojob.com/apply/tdHCYQpQUl/Student-Activity-Monitoring-Officer",
      "@type": "JobPosting",
      "title": "Student Activity Monitoring Officer",
      "@context": "http://schema.org/",
      "baseSalary": {
        "@type": "MonetaryAmount",
        "value": {
          "@type": "QuantitativeValue",
          "maxValue": 28000,
          "minValue": 28000,
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        "currency": "GBP"
      },
      "datePosted": "2026-05-12",
      "description": "<span style=\"font-size:28pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-weight:bold;\"><span lang=\"en-gb\" style=\"color:#0d3d61;\">Job <span style=\"letter-spacing:-0.1pt;\">description</span></span></span></span></span><br><br> <table class=\"Table\" style=\"margin-left:1px;border-collapse:collapse;\"><tbody><tr><td style=\"border-bottom:1px solid #0d3d61;width:198px;padding:0cm 0cm 0cm 0cm;height:23px;background-color:#f1ebef;border-top:1px solid #0d3d61;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#932e6c;\">Job <span style=\"letter-spacing:-0.1pt;\">title</span></span></b></span></span></td><td style=\"border-bottom:1px solid #0d3d61;width:445px;padding:0cm 0cm 0cm 0cm;height:23px;border-top:1px solid #0d3d61;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">Student Activity Monitoring Officer</span></span></span></td></tr><tr><td style=\"border-bottom:1px solid #0d3d61;width:198px;padding:0cm 0cm 0cm 0cm;height:23px;background-color:#f1ebef;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#932e6c;\"><span style=\"letter-spacing:-0.1pt;\">School/Function</span></span></b></span></span></td><td style=\"border-bottom:1px solid #0d3d61;width:445px;padding:0cm 0cm 0cm 0cm;height:23px;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#0d3d61;\">Campus Operations</span></span></span></td></tr><tr><td style=\"border-bottom:1px solid #0d3d61;width:198px;padding:0cm 0cm 0cm 0cm;height:23px;background-color:#f1ebef;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#932e6c;\"><span style=\"letter-spacing:-0.1pt;\">Location</span></span></b></span></span></td><td style=\"border-bottom:1px solid #0d3d61;width:445px;padding:0cm 0cm 0cm 0cm;height:23px;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#0d3d61;\">Multi-<span style=\"letter-spacing:-0.2pt;\">site</span></span></span></span></td></tr><tr><td style=\"border-bottom:1px solid #0d3d61;width:198px;padding:0cm 0cm 0cm 0cm;height:23px;background-color:#f1ebef;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#932e6c;\">Responsible <span style=\"letter-spacing:-0.25pt;\">to</span></span></b></span></span></td><td style=\"border-bottom:1px solid #0d3d61;width:445px;padding:0cm 0cm 0cm 0cm;height:23px;border-top:none;border-right:none;border-left:none;\" valign=\"top\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#0d3d61;\">Student Activity Monitoring Manager</span></span></span></td></tr></tbody></table><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"font-size:12pt;\"><span style=\"color:#932e6c;\">JOB <span style=\"letter-spacing:-0.1pt;\">DESCRIPTION</span></span></span></b></span></span><h1><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">Overall<span style=\"letter-spacing:-0.1pt;\"> purpose</span></span></span></span></h1><h1></h1><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">The Attendance Monitoring Officer plays a central role in supporting student engagement, retention and success by ensuring attendance monitoring processes are delivered accurately, consistently and in line with internal policy and external regulatory requirements.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">The postholder acts as a key point of contact for students in relation to attendance concerns, providing a professional, approachable and student-focused service in person, by email and by telephone. A strong customer service mindset is essential, with a focus on clear communication, timely follow-up and constructive support.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">Working closely with academic teams, Registry, Student Services, Visa Compliance and other professional services, the role supports the identification of attendance concerns, early intervention activity, accurate record keeping and the actioning of attendance data to support academic engagement and institutional compliance, including UKVI and OfS requirements where relevant.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">The Attendance Monitoring Officer is expected to manage attendance-related queries from first contact through to resolution, escalating appropriately and ensuring students are signposted to the right support services where needed.</span></span></span><br> <h1 style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#44536a;\">Specific duties and<span style=\"letter-spacing:-0.1pt;\"> responsibilities</span></span></span></span></h1><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Provide a responsive, professional and student-focused service for attendance-related queries in person, by email and by telephone.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Act as a key point of contact for students with low, irregular or concerning attendance, explaining expectations clearly and communicating next steps in a supportive and timely manner.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Take ownership of attendance-related cases from first contact through to resolution, including follow-up communication, record updates and referral to relevant teams where required.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Support early intervention processes for students with low or irregular attendance, working closely with academic and administrative teams to identify concerns and coordinate appropriate action.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Notify students of attendance concerns, arrange meetings where required, and support interventions relating to poor attendance, repeated lateness, engagement concerns, return to study and reinstatement.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Attend relevant meetings including fitness to study concern meetings, intervention and support meetings, reinstatement meetings and other student case review meetings as required.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Monitor attendance data daily, identify trends, investigate discrepancies and ensure records are updated accurately and in a timely manner.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Maintain accurate documentation and case records to support internal processes, audit requirements and regulatory compliance.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Ensure attendance processes are operated in line with internal policy and external regulatory requirements, including UKVI and OfS requirements where applicable.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Work collaboratively with Schools, Registry, Student Services, Visa Compliance, IT Services and other teams to ensure attendance concerns are actioned effectively and consistently.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Support students by signposting them to the appropriate academic, wellbeing or professional services where wider support needs are identified.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Support the ongoing improvement of attendance monitoring processes, customer service standards, communications and reporting.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Support compliance audits and data requests by providing accurate attendance information, case notes and supporting documentation.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Provide guidance to staff on attendance procedures, expectations and use of relevant systems when required.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Produce, maintain and share attendance reports as required by managers and wider stakeholders.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Handle sensitive student information confidentially and in accordance with data protection requirements and internal procedures.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#17365d;\">•     Carry out other duties commensurate with the level of the role as reasonably requested by the line manager.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Person Specification</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">EXPERIENCE & PERSONAL QUALITIES</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Essential:</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Experience in a student-facing, administrative or compliance-focused role.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Strong customer service skills, with the ability to communicate clearly, calmly and professionally with students, staff and visitors.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Able to manage multiple cases and priorities and follow issues through to resolution.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Strong attention to detail and a high level of accuracy in record keeping and data handling.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Confident working with sensitive information and maintaining confidentiality.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Able to build effective working relationships across academic and professional services teams.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en-gb\" style=\"color:#1f497d;\">•   Organised, reliable and able to work independently while maintaining deadlines.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Desirable:</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Experience in an FE or HE environment.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Experience of attendance monitoring, student engagement, retention or compliance processes.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Awareness of UKVI and/or OfS requirements relating to student attendance and engagement.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">TECHNICAL KNOWLEDGE & SKILLS</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Essential:</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Confident using Microsoft packages, particularly Excel, Outlook and Word.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Experience using student information systems, databases or case management systems.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Accurate record keeping and confidence in producing and maintaining reports.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Strong written communication skills for clear, professional student correspondence.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en-gb\" style=\"color:#1f497d;\">Desirable:</span></b></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Experience using Microsoft Dynamics, attendance platforms or related student systems.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Confidence using reporting tools or workflow systems to support case management and process tracking.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"color:#1f497d;\">Working Conditions:</span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   Office-based role with regular interaction across campuses, students, academic staff and professional services teams.</span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   The role require working evening and weekends in line with business needs, student support activity or operational requirements.</span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:98%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#1f497d;\">•   The postholder may be required to attend meetings across sites and support attendance-related activity in different campus locations.</span></span></span></span><br> <p><strong>Compliance Statement</strong></p>\n\n<p>Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.</p>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "WC1V 7DN",
          "addressRegion": "Greater london",
          "addressLocality": "London"
        }
      },
      "validThrough": "2026-08-10",
      "uniqueJobCode": "job_20260512162804_OUCMESCHSUINE2BZ",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20251009152854_HHMYBF6PQ5MJLYTT/logos/20251110104955_RCL-Logo-Primary-RGB.jpg",
        "name": "Regent College London",
        "@type": "Organization",
        "sameAs": "https://www.rcl.ac.uk/"
      },
      "experienceRequirements": "Mid Level"
    }
  },
  "list_job": {
    "id": "tdHCYQpQUl",
    "title": "Student Activity Monitoring Officer",
    "detailUrl": "https://regentcollegelondon.applytojob.com/apply/jobs/details/tdHCYQpQUl?&"
  },
  "detail_errors": []
}
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