Emergency Residence Program Counselor

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    "requisitionDescription": "<div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.46.11/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div class=\"fr-view\"><div><div class=\"fr-view\"><div><div class=\"fr-view\"><div><div class=\"fr-view\"><div><div>&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.3.26/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><p>The YMCA of Newark is seeking Part Time Counselors, preferably <strong>Bilingual (English/Spanish)</strong>, for the Emergency Residence Program (Shelter) which offers a range of programs to keep families and individuals strong during periods of crisis. Counselors are responsible to ensure that all activities on the residents&rsquo; floors run safely and smoothly according to the implemented policies and procedures. The YMCA&rsquo;s recruitment process includes comprehensive background screening including pre-employment drug test and criminal background check and upon hire, wide range of training.</p><p><strong>Summary of Essential Functions:</strong></p><ul><li>Conduct emergency intake requests.&nbsp;</li><li>Ensure that the clients feel welcome and comfortable during the intake process.</li><li>Provide information, crisis counseling, shelter screenings and referrals over the phone.</li><li>Provide shelter residents with information and advocacy concerning social services, housing and/or legal information.</li><li>Assist Case Managers to ensure that all Residents are entered into the Homeless Management Information Systems (HMIS) and Tollo Data Base in a timely manner with a high level of accuracy.</li><li>Assist the Intake Supervisor to ensure that all new intake information has been received to enter in HMIS and Tollo Data Base.</li><li>Document observations in the shelter log and residents case files.</li><li>Complete daily log sheets providing all required information concerning activities during shift.</li><li>Report maintenance failure to supervisor.&nbsp;</li><li>Notify supervisor immediately when unusual cases, irregularities, accidents, fires, or illnesses occur and complete incident reports according to the implemented procedures.</li><li>Maintain Daily Logbook and report all incidents to proper department authority such as Case Manager, Senior Counselor, Intake Supervisor, Senior Director of Housing.&nbsp;</li><li>Bag and Tag the exited residents&rsquo; rooms to ensure rooms are clean and ready for use.</li><li>Perform (2) two room checks during each eight (8) hour shift.</li><li>Monitor the residents&rsquo; entrance and exit to and from the floors.&nbsp;</li><li>Ensure all rooms, bathrooms and living areas are kept clean and neat.&nbsp;</li><li>Provide residents access to lock areas such as rooms, refrigerators, kitchen, etc. as needed.</li><li>Transport residents as needed to locations such as Welfare office, meetings, or medical appointments, or to pick up food from food banks in accordance with Newark YMCA Transportation Policy.</li><li>Assist Case Managers and Activity Specialists with special events and activities.&nbsp;</li><li data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Attend staff meetings and any scheduled training sessions as required.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Maintain a safe work environment, free of clutter, debris and hazardous conditions and ensure cleanliness of facility.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Provide excellent customer service and care for all including but not limited to internal and external customers /members/ residents/ visitors/ clients/ patrons/ vendors/ suppliers/ members of public/volunteers/staff.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Demonstrate and model the YMCA&rsquo;s four core values of Caring, Honesty, Respect, and Responsibility.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Perform such other job-related duties as may be periodically assigned by the Supervisor.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Adhere to Abuse Risk Management policies:<ul style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\"><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Adhere to policies related to boundaries with program participants.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Attend required abuse risk management training.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Adhere to procedures related to managing high-risk activities and supervising program participants.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Report suspicious or inappropriate behaviors and policy violations.</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Follow mandated abuse reporting requirements.</li></ul></li></ul><p><strong>Minimum Qualifications:</strong></p><ul><li>Minimum&nbsp;High School graduate.</li><li>Minimum&nbsp;two years&nbsp;of&nbsp;experience working with&nbsp;GA&nbsp;(General Assistance)/AFDC (Assistance to Families with Dependent Children) clients.</li><li>Sufficient&nbsp;computer skills. Ability to learn new systems including Homeless Management Information Systems (HMIS) and Tollo Data Base.</li><li>Sufficient verbal and written communication skills.</li><li>Sufficient&nbsp;administrative skills.</li><li>Excellent Human Relations skills&nbsp;.</li><li>Ability to communicate with a wide variety of constituents in a professional manner, displaying tact and diplomacy when needed.</li><li>Ability to&nbsp;work on Holidays.</li><li>Bilingual (English/Spanish) ability required.&nbsp;</li><li>CPR/AED certification required (or must be obtained within 60 days of hire).</li><li>New Jersey valid Driver&rsquo;s license&nbsp;and safe driving record required.</li></ul><p><strong>Vacant Shifts:&nbsp;</strong>12:00AM - 8:00AM and <span id=\"isPasted\" style=\"color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;\">4:00PM - 12:00AM&nbsp;</span> Weekdays and Weekends</p><p><em>Part Time Employees require to work minimum 2 to 4 Shifts Per Week</em></p><p><strong id=\"isPasted\">This is an opportunity to impact the communities we serve and make a long-lasting and positive difference in the lives of others who need support!</strong></p><ul><li><strong>The YMCA of Newark and Vicinity is an Equal Opportunity Employer. Upon request, reasonable accommodation is available that does not create an undue hardship on the Y&rsquo;s business, in accordance with applicable laws.&nbsp;</strong></li></ul><p><br></p><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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