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    "requisitionDescription": "<div><div><div><p><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/picture2_26a90886-ca0d-4f3a-a7b5-7988a1c32a03.jpg\" style=\"width: 300px;\" class=\"fr-fic fr-dib\"></p><div style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; overflow-wrap: break-word;\"><p style=\"margin-left:0in;\">At CNG, we are owners. We empower every individual to make a significant impact &mdash; because every moment matters. Whether you&rsquo;re starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong><em>Why Join CNG?</em></strong></p><p style=\"margin-left:0in;\"><strong>Employee Ownership:</strong> Every employee receives equity shares, enabling you to participate in our company&#39;s growth and prosperity.</p><p style=\"margin-left:0in;\"><strong>Work-Life Balance:</strong> We support true work-life integration for all CNG employee owners.</p><p style=\"margin-left:0in;\"><strong>Career Growth:</strong> Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs.</p><p style=\"margin-left:0in;\"><strong>Purpose-Driven Work:</strong> Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations.</p><p style=\"margin-left:0in;\"><strong><u>The Role</u></strong></p><p style=\"margin-left:0in;\">From supporting internal teams to developing next-gen materials, our professional roles span strategy, innovation, and purpose. At CNG, you&rsquo;ll do work that matters&mdash;and own it all.</p><p style=\"margin-left:0in;\"><strong><u>What You&#39;ll Do&nbsp;</u></strong></p></div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>&nbsp; &nbsp; &nbsp; Application Configuration &amp; Support:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Independently configure application modules and features to meet defined business requirements; understand underlying data structures and core application architecture.</li><li style=\"margin-left:0in;\">Provide first and second-level application support; deliver user training and develop comprehensive support materials.</li><li style=\"margin-left:0in;\">Proactively identify user needs and suggest application usage improvements; partner with business teams to drive adoption and efficiency.</li><li style=\"margin-left:0in;\">Support existing software which may require coverage outside of standard business hours.</li></ul><p style=\"margin-left:.25in;\"><strong>Technical Implementation &amp; Deployment:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Participate in or lead deployment of application enhancements, new modules, and updates; manage deployment tasks and ensure smooth transitions.</li><li style=\"margin-left:0in;\">Review proposals, statements of work, and project documentation for application-related initiatives; collaborate with technical resources to test application functionality.</li><li style=\"margin-left:0in;\">Utilize Monday.com and other workload management tools to document, assign, track, and follow up on requests, incidents, and project tasks.</li></ul><p style=\"margin-left:.25in;\"><strong>System Integration &amp; Interface Management:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Support and troubleshoot existing application interfaces (e.g., SAP-MES, ERP integrations); understand data mapping and transformation rules for assigned integrations.</li><li style=\"margin-left:0in;\">Communicate and translate business requirements into clear, actionable system specifications; ensure stakeholder alignment on requirements, designs, testing, and deployment.</li><li style=\"margin-left:0in;\">Maintain ongoing contact with business customers to ensure systems continually meet or exceed operational expectations.</li></ul><p style=\"margin-left:.25in;\"><strong>Troubleshooting &amp; Root Cause Analysis:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Independently diagnose and resolve complex application errors and performance issues; perform root cause analysis for recurring problems and implement preventative measures.</li><li style=\"margin-left:0in;\">Troubleshoot and resolve data errors and processing issues, working with technical resources and vendors as needed to restore normal operations efficiently.</li><li style=\"margin-left:0in;\">Work independently on most tasks, solving moderately complex problems using standard procedures and sound judgment; escalate appropriately when broader impact is identified.</li></ul><p style=\"margin-left:.25in;\"><strong>Project Contribution &amp; Initiative:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Manage smaller application-related projects or significant workstreams within larger programs; take initiative to identify and solve problems within scope.</li><li style=\"margin-left:0in;\">Perform analysis, design, and process evaluations based on business requirements; promote adoption of new solutions among business users and functional areas.</li><li style=\"margin-left:0in;\">Participate actively in IT functional team collaborations; share updates, surface risks, and contribute to continuous improvement of IT processes and practices.</li></ul><p style=\"margin-left:.25in;\"><strong>Vendor &amp; Stakeholder Management:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Liaise with application vendors for issue resolution and technical queries; communicate complex technical information effectively to business stakeholders on application matters.</li><li style=\"margin-left:0in;\">Manage work through vendors and third parties; support budget planning and management activities related to assigned applications.</li></ul><div style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; overflow-wrap: break-word;\"><p style=\"margin-left:0in;\"><strong><u>What You&rsquo;ll Bring&nbsp;</u></strong></p><p style=\"margin-left:0in;\"><strong>Essential Qualifications:</strong></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Information Management, Engineering, or a related field preferred; equivalent work experience will be considered.</li><li>3&ndash;5 years of experience developing, implementing, or supporting business applications in an enterprise environment.</li><li style=\"margin-left:0in;\" data-pasted=\"true\">Demonstrated ability to configure application modules and independently resolve moderately complex application issues.</li><li style=\"margin-left:0in;\">Experience with application deployment, testing, and system integration support; familiarity with data mapping and interface troubleshooting.</li><li style=\"margin-left:0in;\">Familiarity with Agile, Waterfall, and software development lifecycle methodologies; project management or business analysis experience is a plus.</li><li style=\"margin-left:0in;\">Good understanding of manufacturing processes and supporting systems; flexible packaging or industrial manufacturing experience is a plus.</li><li style=\"margin-left:0in;\">Knowledge of SQL, VB, AI Programming or Progress programming language; experience working with database queries or working alongside developers is a plus.</li><li style=\"margin-left:0in;\">Application Expertise: Independently configures modules and features to meet business requirements; understands data structures and core application architecture across assigned systems.</li><li style=\"margin-left:0in;\">Business Process Understanding: Demonstrates good understanding of end-to-end business processes supported by assigned applications and how configurations impact those processes.</li><li style=\"margin-left:0in;\">Troubleshooting &amp; RCA: Independently diagnoses and resolves complex application errors and performance issues; performs root cause analysis for recurring problems.</li><li style=\"margin-left:0in;\">Communication &amp; Stakeholder Engagement: Exceptional written and oral communication skills; able to translate complex technical topics for business audiences and engage diplomatically with users around change.</li><li style=\"margin-left:0in;\">Autonomy &amp; Problem-Solving: Works independently on most tasks; solves moderately complex problems using standard procedures and sound judgment; knows when to escalate.</li><li style=\"margin-left:0in;\">Project &amp; Initiative Management: Manages smaller application projects or significant workstreams; takes initiative to identify and solve problems within scope; follows project plans and timelines with minimal oversight.</li><li style=\"margin-left:0in;\">Vendor &amp; Stakeholder Management: Liaises with application vendors for issue resolution; manages work through third parties; communicates effectively with business stakeholders on application matters.</li><li style=\"margin-left:0in;\">Mentorship &amp; Knowledge Sharing: May provide informal guidance or assistance to junior team members or end users; contributes to team documentation and knowledge base.</li></ul><strong>Preferred Qualifications:</strong><ul type=\"disc\"><li style=\"margin-left:0in;\">PMI or business analysis certification (e.g., CBAP, PMI-PBA).</li><li style=\"margin-left:0in;\">Experience with ERP platforms common to manufacturing environments (e.g., SAP, Oracle, DTR, or equivalent).</li><li style=\"margin-left:0in;\">Familiarity with MES, WMS, or manufacturing operations systems.</li><li style=\"margin-left:0in;\">Experience with low-code/no-code development platforms or application automation tools.</li></ul><p style=\"margin-left:0in;\"><strong><u>Compensation &amp; Benefits&nbsp;</u></strong></p><p style=\"margin-left:0in;\"><strong>Total Rewards:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\"><strong>Employee Ownership</strong> &ndash; Become a company owner day 1!</li><li style=\"margin-left:0in;\">Full medical, dental, and vision insurance upon hire</li><li style=\"margin-left:0in;\">Holiday Pay</li><li style=\"margin-left:0in;\">Paid vacation&nbsp;</li><li style=\"margin-left:0in;\">401(k) with company match</li><li style=\"margin-left:0in;\">Performance-based bonuses</li><li style=\"margin-left:0in;\">Tuition reimbursement</li><li style=\"margin-left:0in;\">Career advancement opportunities across 15+ facilities</li></ul><p style=\"margin-left:0in;\"><strong>Ready to Own Your Future?</strong></p><p style=\"margin-left:0in;\">Join a team where every voice matters, every contribution counts, and every employee shares in our success.</p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong><em>Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.</em></p><p style=\"margin-left:0in;\"><strong>Learn More About CNG:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Visit our careers page: cnginc.com/careers</li><li style=\"margin-left:0in;\">Discover our employee ownership program: cnginc.com/careers/employee-ownership</li><li style=\"margin-left:0in;\">See what makes us different: cnginc.com/careers/why-cng</li></ul><p style=\"margin-left:0in;\"><span style=\"color: rgb(255, 255, 255);\">#WeAreCNG</span></p><p style=\"margin-left:0in;\"><span style=\"color: rgb(255, 255, 255);\">#LI-KK1</span></p></div><p><br></p></div></div></div>\n",
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