Tour Desk Agent

{
  "content_hash": "1040ed8bcea1ad9fa1b1d3277745975da58bb0e06cf9c2520705cb83b23f15f2",
  "source_hash": "c3309c59397b37abdbe4e4e656df0ce0986aca10774b7f551fbb0626da26ab19",
  "last_changed_at": "2026-06-20T11:17:53.268Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Las Vegas, NV, United States",
    "city": "Las Vegas",
    "region": "NV",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 40000,
  "salary_min": 18,
  "inferred_at": "2026-06-20T11:17:53.009Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Las Vegas, NV, United States",
      "city": "Las Vegas",
      "region": "NV",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "id": "744000133086289",
  "ref": "https://api.smartrecruiters.com/v1/companies/westgateresorts/postings/744000133086289",
  "name": "Tour Desk Agent",
  "uuid": "55d62093-b2d6-41e3-beba-3f2ec7edf95a",
  "detail": {
    "id": "744000133086289",
    "name": "Tour Desk Agent",
    "uuid": "55d62093-b2d6-41e3-beba-3f2ec7edf95a",
    "jobAd": {
      "sections": {
        "jobDescription": {
          "text": "<p><strong>Pay: $18.00</strong></p><p>As a <strong>Tour Desk Agent</strong>, you’ll be the friendly face that sets the tone for an unforgettable guest experience! In this front-facing role, you’ll welcome guests with warmth and professionalism, review any pre-arranged incentives, and ensure they’re fully prepared for their upcoming resort tour. Your positive attitude and attention to detail help create a seamless start to the tour process while supporting our sales team's success. If you love hospitality, thrive in a fast-paced environment, and enjoy helping guests feel informed and excited, this is the role for you!</p><p><strong>What You'll Do:</strong></p><ul><li>Effectively check guests into and out of the tour assignments for that morning.</li><li>Coordinate the general office administration for the Vice President of the VOA.</li><li>Provide clerical assistance to the General Manager and Senior Management as necessary.</li><li>Help with routine and special projects for the Vice President, General Manager and/or Senior Management.</li><li>Assist with researching, resolving, and documenting internal and external issues.</li><li>Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts.</li><li>Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory.</li><li>Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries.</li></ul>",
          "title": "Job Description"
        },
        "qualifications": {
          "text": "<p>To&#xa0;perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><strong>What You'll Bring:</strong></p><ul><li>High school diploma or GED (college coursework in hospitality a plus).</li><li>1+ year in customer service, hospitality, or administrative support preferred.</li><li>Friendly, professional communication and guest service skills.</li><li>Organized, detail-oriented, and able to multitask in a fast-paced setting.</li><li>Comfortable with Microsoft Office and handling phones/inquiries.</li><li>Problem-solver with a positive, team-focused attitude.</li></ul>",
          "title": "Qualifications"
        },
        "companyDescription": {
          "text": "<p>The Vacation Internationale (VI) Sales Team, part of Westgate Resorts, operates inside the iconic Westgate Las Vegas Resort &amp; Casino. As members of the Westgate family, the VI Sales Team shares the company’s passion for hospitality, integrity, and exceptional guest experiences. This high-energy team introduces guests from around the world to Vacation Internationale’s flexible vacation ownership program, helping them explore a world of travel possibilities. Team members enjoy a professional, fast-paced environment backed by Westgate’s legendary legacy of service and success.</p>",
          "title": "Company Description"
        },
        "additionalInformation": {
          "text": "<div sr-tagline=\"\"></div><p><strong>Why Westgate?&#xa0;&#xa0;</strong></p><ul><li>Comprehensive Health Benefits – Medical, Dental, and Vision Coverage</li><li>Paid Time Off – Vacation, Sick, and Personal Time to Recharge</li><li>Paid Holidays</li><li>401(k) with Generous Company Match to Support Your Future</li><li>Daily Pay – Access&#xa0;Your Earnings When You Need Them</li><li>Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance</li><li>Wellness Programs to Support Your Well-Being</li><li>Flexible Spending Accounts&#xa0;(FSA)</li><li>Tuition Assistance to Help You Grow Your Career</li><li>Military Leave</li><li>Employee Assistance Program (EAP) – Support When You Need It Most</li><li>Life, Disability, Accident, Critical Illness, and Hospital Insurance</li><li>Pet Insurance for Your Furry Family Members</li><li>Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More</li><li>Low-Cost Gym Membership</li><li><strong>NEW! David A. Siegel Legacy Scholarship</strong>&#xa0;– Up to $40,000 for Team Members’ Dependents</li><li>Career Growth and Advancement Opportunities</li><li>Community Involvement – Give Back and Make an Impact</li></ul>\n<p><strong>Westgate Resorts is an Equal Employment Opportunity employer</strong>.<em> </em>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email <a href=\"mailto:[email protected]\" rel=\"noopener noreferrer\">[email protected]</a> with the job title and the location of the position for which you are applying.</p><p>This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.</p>",
          "title": "Additional Information"
        }
      }
    },
    "jobId": "46ef57d1-025c-4726-84a5-a2754af652cb",
    "active": true,
    "company": {
      "name": "Westgate Resorts",
      "identifier": "WestgateResorts"
    },
    "creator": {
      "name": "",
      "avatarUrl": ""
    },
    "jobAdId": "52d56115-5ce9-4d97-9f6d-4d3dfee9196e",
    "applyUrl": "https://jobs.smartrecruiters.com/WestgateResorts/744000133086289-tour-desk-agent?oga=true",
    "function": {
      "id": "customer_service",
      "label": "Customer Service"
    },
    "industry": {
      "id": "hospitality",
      "label": "Hospitality"
    },
    "language": {
      "code": "en",
      "label": "English",
      "labelNative": "English (US)"
    },
    "location": {
      "city": "Las Vegas",
      "hybrid": false,
      "region": "NV",
      "remote": false,
      "address": "3000 Paradise Road",
      "country": "us",
      "latitude": "36.1364519",
      "longitude": "-115.1547242",
      "postalCode": "89109",
      "fullLocation": "Las Vegas, NV, United States"
    },
    "refNumber": "76404-2005A-AGTTD-FULL TIME",
    "department": {
      "id": 12254151,
      "label": "2005A-VI Sales"
    },
    "postingUrl": "https://jobs.smartrecruiters.com/WestgateResorts/744000133086289-tour-desk-agent",
    "visibility": "PUBLIC",
    "customField": [
      {
        "fieldId": "5ec722a4dda8736c4c20c4f0",
        "valueId": "Sales & Marketing",
        "fieldLabel": "Division",
        "valueLabel": "Sales & Marketing"
      },
      {
        "fieldId": "5ec72290ae60cc3308c5dcc6",
        "valueId": "76404",
        "fieldLabel": "Property",
        "valueLabel": "76404-VI Las Vegas"
      },
      {
        "fieldId": "61e1d6bdc5578059a5473954",
        "valueId": "7d98d4f3-d27a-416e-be78-02b798641ea2",
        "fieldLabel": "Background Check Sub-Account",
        "valueLabel": "114215 - CFI Resorts Management Inc. - Flamingo Bay Resort"
      },
      {
        "fieldId": "5ec7216adda8736c4c20c4ed",
        "valueId": "004",
        "fieldLabel": "Company",
        "valueLabel": "Westgate Resorts Inc"
      },
      {
        "fieldId": "62fce89659a8955396990bc0",
        "valueId": "00f93966-8268-4693-b634-d31f46cac433",
        "fieldLabel": "ADP_URL_SUFFIX",
        "valueLabel": "westgateresorts"
      },
      {
        "fieldId": "5ec72223891ff45bd36fafb3",
        "valueId": "AGTTD",
        "fieldLabel": "Job  Code",
        "valueLabel": "Tour Desk Agent-AGTTD"
      },
      {
        "fieldId": "5ec722d4dda8736c4c20c4f2",
        "valueId": "903.6225.2005",
        "fieldLabel": "Cost Number",
        "valueLabel": "903.6225.2005"
      },
      {
        "fieldId": "5ea4321b83f73b25f5068c2e",
        "valueId": "12254151",
        "fieldLabel": "Department",
        "valueLabel": "2005A-VI Sales"
      },
      {
        "fieldId": "5ea4321b83f73b25f5068c2d",
        "valueId": "default",
        "fieldLabel": "Brands",
        "valueLabel": "Westgate Resorts"
      },
      {
        "fieldId": "5ec72342891ff45bd36fafb4",
        "valueId": "8d547980-7d8a-4af8-a191-3b1c6d511558",
        "fieldLabel": "Pay Frequency",
        "valueLabel": "Bi-Weekly"
      },
      {
        "fieldId": "5ec721f0891ff45bd36fafb2",
        "valueId": "85858",
        "fieldLabel": "Reports to Person",
        "valueLabel": "Cory Kotas"
      },
      {
        "fieldId": "5ec721b2ae60cc3308c5dcc5",
        "valueId": "04f3a9fe-6c78-4e89-9051-3b68e4fc3867",
        "fieldLabel": "Position Type",
        "valueLabel": "Full-time"
      },
      {
        "fieldId": "5ec721d5891ff45bd36fafb1",
        "valueId": "F",
        "fieldLabel": "Team Member Classification",
        "valueLabel": "Full Time"
      },
      {
        "fieldId": "5ec722b0dda8736c4c20c4f1",
        "valueId": "N",
        "fieldLabel": "FLSA",
        "valueLabel": "Nonexempt"
      },
      {
        "fieldId": "COUNTRY",
        "valueId": "us",
        "fieldLabel": "Country/Region",
        "valueLabel": "United States"
      },
      {
        "fieldId": "5ec7214cb493f7024c5760ec",
        "valueId": "83db6a99-bd2b-4bbf-9c8d-c84a89409385",
        "fieldLabel": "Standard Hours",
        "valueLabel": "40"
      },
      {
        "fieldId": "5ec7226fdda8736c4c20c4ef",
        "valueId": "W1S",
        "fieldLabel": "Pay Group",
        "valueLabel": "Westgate Resorts Inc-W1S"
      },
      {
        "fieldId": "61f167ca9fc4fa50b873c4f2",
        "valueId": "ef10e082-865c-417b-81a1-1b114eb24676",
        "fieldLabel": "Work Location Type",
        "valueLabel": "O - On Property or In Office"
      },
      {
        "fieldId": "5ec7224fd4a5de40e44b1f99",
        "valueId": "1",
        "fieldLabel": "Salary Class",
        "valueLabel": "Hourly"
      },
      {
        "fieldId": "67b6f3ffde044c2383fa4aa8",
        "valueId": "cafb786e-90ae-4bcd-976a-9cfc629bd7ca",
        "fieldLabel": "Career Site Category",
        "valueLabel": "Sales & Marketing"
      },
      {
        "fieldId": "5ec7236ddda8736c4c20c4f3",
        "valueId": "0e001cda-ab32-4310-bb10-6e2def236212",
        "fieldLabel": "OT Indicator",
        "valueLabel": "Y"
      },
      {
        "fieldId": "61a658009aeee83da037b102",
        "fieldLabel": "Background GL Code",
        "valueLabel": "903.6225.2005.4412504.000"
      },
      {
        "fieldId": "5ec72185dda8736c4c20c4ee",
        "valueId": "43186500-f8f2-41a6-8374-d55af2c0526a",
        "fieldLabel": "Regular/Temp",
        "valueLabel": "Regular"
      }
    ],
    "referralUrl": "https://jobs.smartrecruiters.com/external-referrals/company/WestgateResorts/publication/55d62093-b2d6-41e3-beba-3f2ec7edf95a?dcr_ci=WestgateResorts",
    "defaultJobAd": true,
    "releasedDate": "2026-06-19T14:36:48.985Z",
    "experienceLevel": {
      "id": "associate",
      "label": "Associate"
    },
    "typeOfEmployment": {
      "id": "permanent",
      "label": "Full-time"
    }
  },
  "company": {
    "name": "Westgate Resorts",
    "identifier": "WestgateResorts"
  },
  "jobAdId": "52d56115-5ce9-4d97-9f6d-4d3dfee9196e",
  "function": {
    "id": "customer_service",
    "label": "Customer Service"
  },
  "industry": {
    "id": "hospitality",
    "label": "Hospitality"
  },
  "language": {
    "code": "en",
    "label": "English",
    "labelNative": "English (US)"
  },
  "location": {
    "city": "Las Vegas",
    "hybrid": false,
    "region": "NV",
    "remote": false,
    "address": "3000 Paradise Road",
    "country": "us",
    "latitude": "36.1364519",
    "longitude": "-115.1547242",
    "postalCode": "89109",
    "fullLocation": "Las Vegas, NV, United States"
  },
  "refNumber": "76404-2005A-AGTTD-FULL TIME",
  "department": {
    "id": "12254151",
    "label": "2005A-VI Sales"
  },
  "visibility": "PUBLIC",
  "customField": [
    {
      "fieldId": "5ec722a4dda8736c4c20c4f0",
      "valueId": "Sales & Marketing",
      "fieldLabel": "Division",
      "valueLabel": "Sales & Marketing"
    },
    {
      "fieldId": "5ec72290ae60cc3308c5dcc6",
      "valueId": "76404",
      "fieldLabel": "Property",
      "valueLabel": "76404-VI Las Vegas"
    },
    {
      "fieldId": "61e1d6bdc5578059a5473954",
      "valueId": "7d98d4f3-d27a-416e-be78-02b798641ea2",
      "fieldLabel": "Background Check Sub-Account",
      "valueLabel": "114215 - CFI Resorts Management Inc. - Flamingo Bay Resort"
    },
    {
      "fieldId": "5ea4321b83f73b25f5068c2e",
      "valueId": "12254151",
      "fieldLabel": "Department",
      "valueLabel": "2005A-VI Sales"
    },
    {
      "fieldId": "5ea4321b83f73b25f5068c2d",
      "valueId": "default",
      "fieldLabel": "Brands",
      "valueLabel": "Westgate Resorts"
    },
    {
      "fieldId": "5ec72342891ff45bd36fafb4",
      "valueId": "8d547980-7d8a-4af8-a191-3b1c6d511558",
      "fieldLabel": "Pay Frequency",
      "valueLabel": "Bi-Weekly"
    },
    {
      "fieldId": "5ec721f0891ff45bd36fafb2",
      "valueId": "85858",
      "fieldLabel": "Reports to Person",
      "valueLabel": "Cory Kotas"
    },
    {
      "fieldId": "5ec721d5891ff45bd36fafb1",
      "valueId": "F",
      "fieldLabel": "Team Member Classification",
      "valueLabel": "Full Time"
    },
    {
      "fieldId": "COUNTRY",
      "valueId": "us",
      "fieldLabel": "Country/Region",
      "valueLabel": "United States"
    },
    {
      "fieldId": "5ec7214cb493f7024c5760ec",
      "valueId": "83db6a99-bd2b-4bbf-9c8d-c84a89409385",
      "fieldLabel": "Standard Hours",
      "valueLabel": "40"
    },
    {
      "fieldId": "5ec7224fd4a5de40e44b1f99",
      "valueId": "1",
      "fieldLabel": "Salary Class",
      "valueLabel": "Hourly"
    },
    {
      "fieldId": "5ec7216adda8736c4c20c4ed",
      "valueId": "004",
      "fieldLabel": "Company",
      "valueLabel": "Westgate Resorts Inc"
    },
    {
      "fieldId": "62fce89659a8955396990bc0",
      "valueId": "00f93966-8268-4693-b634-d31f46cac433",
      "fieldLabel": "ADP_URL_SUFFIX",
      "valueLabel": "westgateresorts"
    },
    {
      "fieldId": "5ec72223891ff45bd36fafb3",
      "valueId": "AGTTD",
      "fieldLabel": "Job  Code",
      "valueLabel": "Tour Desk Agent-AGTTD"
    },
    {
      "fieldId": "5ec722d4dda8736c4c20c4f2",
      "valueId": "903.6225.2005",
      "fieldLabel": "Cost Number",
      "valueLabel": "903.6225.2005"
    },
    {
      "fieldId": "5ec721b2ae60cc3308c5dcc5",
      "valueId": "04f3a9fe-6c78-4e89-9051-3b68e4fc3867",
      "fieldLabel": "Position Type",
      "valueLabel": "Full-time"
    },
    {
      "fieldId": "5ec722b0dda8736c4c20c4f1",
      "valueId": "N",
      "fieldLabel": "FLSA",
      "valueLabel": "Nonexempt"
    },
    {
      "fieldId": "5ec7226fdda8736c4c20c4ef",
      "valueId": "W1S",
      "fieldLabel": "Pay Group",
      "valueLabel": "Westgate Resorts Inc-W1S"
    },
    {
      "fieldId": "61f167ca9fc4fa50b873c4f2",
      "valueId": "ef10e082-865c-417b-81a1-1b114eb24676",
      "fieldLabel": "Work Location Type",
      "valueLabel": "O - On Property or In Office"
    },
    {
      "fieldId": "67b6f3ffde044c2383fa4aa8",
      "valueId": "cafb786e-90ae-4bcd-976a-9cfc629bd7ca",
      "fieldLabel": "Career Site Category",
      "valueLabel": "Sales & Marketing"
    },
    {
      "fieldId": "5ec7236ddda8736c4c20c4f3",
      "valueId": "0e001cda-ab32-4310-bb10-6e2def236212",
      "fieldLabel": "OT Indicator",
      "valueLabel": "Y"
    },
    {
      "fieldId": "5ec72185dda8736c4c20c4ee",
      "valueId": "43186500-f8f2-41a6-8374-d55af2c0526a",
      "fieldLabel": "Regular/Temp",
      "valueLabel": "Regular"
    },
    {
      "fieldId": "61a658009aeee83da037b102",
      "fieldLabel": "Background GL Code",
      "valueLabel": "903.6225.2005.4412504.000"
    }
  ],
  "defaultJobAd": true,
  "releasedDate": "2026-06-19T14:36:48.985Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "associate",
    "label": "Associate"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
  }
}