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Home › Companies › 2262dc55 6918 45dc Adb1 B259f65992ac 19000101 000001 › UX/UI Manager

UX/UI Manager

2262dc55 6918 45dc Adb1 B259f65992ac 19000101 000001 · Carlsbad, CA, US, Carlsbad, CA · On Site · Active · $75,000–$95,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company2262dc55 6918 45dc Adb1 B259f65992ac 19000101 000001
TitleUX/UI Manager
Normalized title-
Department / team-
LocationCarlsbad, CA, United States
Work modelOn Site
Employment typeFull Time
Salary$75,000–$95,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-20 / 2026-05-31
Changed / last seen2026-06-20 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from 2262dc55 6918 45dc Adb1 B259f65992ac 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Carlsbad.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company2262dc55 6918 45dc Adb1 B259f65992ac 19000101 000001
Source12d41d44-95e8-44df-b2de-b86eb9004463
ATS providerADP Workforce Now Recruiting

Description

POSITION DESCRIPTION Title & Reporting Relationships Position Title: UX/UI Manager Brands: Outerknown, Firewire Surfboards, & Slater Designs Reports to: GM eCommerce & Digital Marketing Department: Digital Oversees: None Interactions: Creative, Production, Ecom/Digital, Customer Service Main Purpose and Major Challenges of the Role Own and elevate the end-to-end digital customer experience, balancing conversion performance, brand experience, and scalability. Partner cross-functionally (Marketing, Product, Engineering, Merchandising) to ensure the websites drives measurable business outcomes while delivering a best-in-class user experience. Key challenges include translating business goals into UX strategy and execution, maintaining consistent testing velocity with meaningful impact (not just volume), balancing short-term revenue gains with long-term UX and system improvements, aligning stakeholders across competing priorities, and scaling design systems and experimentation frameworks as the business grows. ​ This role has a 4 day in-office expectation. ACCOUNTABILITY: Conversion Rate Optimization Own and drive the end-to-end CRO program , including roadmap, prioritization, execution, and reporting. Define and maintain a testing framework (hypothesis quality, statistical rigor, velocity, win rate). Lead development of data-driven UX strategy aligned with revenue, margin, and customer growth goals. Translate insights into clear test hypotheses tied to business impact (AOV, CVR, RPV, LTV). Partner with Analytics to ensure clean tracking, experiment design integrity, and attribution accuracy . Establish and manage a prioritized experimentation backlog across funnel stages. Drive continuous optimization cycles , incorporating learnings into future tests and product decisions. Own reporting cadence (weekly/monthly/quarterly) with clear insights, not just results . Identify and quantify opportunity sizing (impact modeling before testing). Leverage AI and automation to, identify friction points, generate test ideas & accelerate analysis and insights. ACCOUNTABILITY: User Experience Own the end-to-end UX/UI vision for the websites, ensuring consistency, usability, and brand alignment. Lead design of high-impact surfaces (homepage, PLPs, PDPs, checkout flows, landing pages). Create user journeys, flows, wireframes, and high-fidelity designs grounded in data and user behavior. Establish and evolve a scalable design system (components, patterns, tokens). Ensure designs are feasible, performant, and aligned with engineering constraints . Drive UX consistency across all digital touchpoints (site, landing pages, campaigns). Partner with Engineering and Product to ensure high-quality implementation and QA . Balance speed vs. polish —knowing when to ship quickly vs. refine. Own the briefing of UX/UI requirements for projects entering the development queue, ensuring clear specifications and alignment with business goals, and lead UAT (user acceptance testing) to validate functionality, design accuracy, and overall experience prior to release. AI leverage expectations: Rapid prototyping and variation generation UX audits and heuristic analysis Personalization and dynamic UX concepts ACCOUNTABILITY: Consumer Insights & Research Own customer insight generation across qualitative and quantitative sources: heatmaps, session recordings surveys, user interviews analytics + funnel data Translate insights prioritized UX improvements test hypotheses strategic recommendations Identify behavioral patterns and friction points across segments (new vs returning, device, channel) . Build a centralized insights repository accessible across teams. ESSENTIAL SKILLS & QUALIFICATIONS 3-5 years of CRO or UX experience Comfortable with A/B testing and managing a testing calendar Figma or other prototyping tool experience Strong communication skills Strong attention to detail Good at taking initiative Previous retail experience a plus Experience leveraging AI tools for CRO and UX/UI a plus Graphic design experience a plus

Full job record

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Org ID917d1ce6-17c2-4855-b98b-7365121db96c
Source ID12d41d44-95e8-44df-b2de-b86eb9004463
Board ID12d41d44-95e8-44df-b2de-b86eb9004463
Provideradp_workforcenow
Provider Job Key582351
TitleUX/UI Manager
Normalized Title—
Statusactive
Activeyes
Location TextCarlsbad, CA, US, Carlsbad, CA
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionCA
CityCarlsbad
Salary Raw75000.00 To 95000.00 (USD) Annually
Salary Min75,000
Salary Max95,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2262dc55-6918-45dc-adb1-b259f65992ac&ccId=19000101_000001&lang=en_US&type=JS&jobId=582351&jwId=9202624250405_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2262dc55-6918-45dc-adb1-b259f65992ac&ccId=19000101_000001&lang=en_US&type=JS&jobId=582351&jwId=9202624250405_1
First Seen At2026-05-31 18:18:44Z
Last Seen At2026-06-20 11:31:31Z
Last Checked At2026-06-20 11:31:31Z
Last Changed At2026-06-20 11:31:31Z
Inactive At—
Source Posted At2026-03-20 18:41:00Z
Source Updated At—
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Extensions
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\" alt=\"A black background with white lettersDescription automatically generated\" class=\"fr-fic fr-dii\"></span></p><p><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"659\" style=\"border-collapse: collapse;border: none;width: 660px;\" data-pasted=\"true\"><tbody><tr><td colspan=\"2\" valign=\"top\" style=\"width: 659px; border: 1pt solid black; background: rgb(217, 217, 217); padding: 0in 5.4pt; height: 7.7pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;text-align:center;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>POSITION DESCRIPTION</span></strong></p></td></tr><tr><td colspan=\"2\" valign=\"top\" style=\"width: 659px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; background: rgb(217, 217, 217); padding: 0in 5.4pt; height: 7.65pt; vertical-align: top;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-top:3.0pt;margin-right:0in;margin-bottom:  3.0pt;margin-left:0in;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>Title &amp; Reporting Relationships</span></strong></p></td></tr><tr><td style=\"width: 121px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Position Title:</span></strong></p></td><td style=\"width: 539px; border-top: none; border-left: none; border-bottom: 1pt solid black; border-right: 1pt solid black; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>UX/UI Manager</span></p></td></tr><tr><td style=\"width: 121px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 15pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:  \"Arial\",sans-serif;'>Brands:</span></strong></p></td><td style=\"width: 539px; border-top: none; border-left: none; border-bottom: 1pt solid black; border-right: 1pt solid black; padding: 0in 5.4pt; height: 15pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Outerknown, Firewire Surfboards, &amp; Slater Designs</span></p></td></tr><tr><td style=\"width: 121px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Reports to:</span></strong></p></td><td style=\"width: 539px; border-top: none; border-left: none; border-bottom: 1pt solid black; border-right: 1pt solid black; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>GM eCommerce &amp; Digital Marketing</span></p></td></tr><tr><td style=\"width: 121px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Department:</span></strong></p></td><td style=\"width: 539px; border-top: none; border-left: none; border-bottom: 1pt solid black; border-right: 1pt solid black; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Digital</span></p></td></tr><tr><td style=\"width: 121px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Oversees:</span></strong></p></td><td style=\"width: 539px; border-top: none; border-left: none; border-bottom: 1pt solid black; border-right: 1pt solid black; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>None</span></p></td></tr><tr><td style=\"width: 121px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Interactions:</span></strong></p></td><td style=\"width: 539px; border-top: none; border-left: none; border-bottom: 1pt solid black; border-right: 1pt solid black; padding: 0in 5.4pt; height: 17pt;\"><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Creative, Production, Ecom/Digital, Customer Service</span></p></td></tr></tbody></table><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;text-align:justify;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"657\" style=\"border-collapse: collapse;border: none;width: 657px;\"><tbody><tr><td valign=\"top\" style=\"width: 657px; border: 1pt solid black; background: rgb(217, 217, 217); padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:2.0pt;margin-bottom:  2.0pt;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>Main Purpose and Major Challenges of the Role</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in 5.4pt; height: 25.5pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Own and elevate the end-to-end digital customer experience, balancing conversion performance, brand experience, and scalability. Partner cross-functionally (Marketing, Product, Engineering, Merchandising) to ensure the websites drives measurable business outcomes while delivering a best-in-class user experience. Key challenges include translating business goals into UX strategy and execution, maintaining consistent testing velocity with meaningful impact (not just volume), balancing short-term revenue gains with long-term UX and system improvements, aligning stakeholders across competing priorities, and scaling design systems and experimentation frameworks as the business grows.</span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>​</span><br></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>This role has a 4 day in-office expectation.&nbsp;</span></p></td></tr></tbody></table><p><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"657\" style=\"border-collapse: collapse;border: none;width: 657px;\"><tbody><tr><td valign=\"top\" style=\"width: 657px; border: 1pt solid black; background: rgb(217, 217, 217); padding: 0in 5.4pt; height: 17.9pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:2.0pt;margin-bottom:  2.0pt;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>ACCOUNTABILITY:&nbsp;</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; background: white; padding: 0in 5.4pt; height: 14.95pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><strong><span style='font-size:15px;font-family:  \"Arial\",sans-serif;color:black;'>Conversion Rate Optimization</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; background: white; padding: 0in 5.4pt; height: 14.95pt; vertical-align: top;\"><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Own and drive the <strong><span style='font-family:  \"Arial\",sans-serif;'>end-to-end CRO program</span></strong>, including roadmap, prioritization, execution, and reporting.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Define and maintain a <strong><span style='font-family:\"Arial\",sans-serif;'>testing framework</span></strong> (hypothesis quality, statistical rigor, velocity, win rate).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Lead development of <strong><span style='font-family:  \"Arial\",sans-serif;'>data-driven UX strategy</span></strong> aligned with revenue, margin, and customer growth goals.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Translate insights into <strong><span style='font-family:\"Arial\",sans-serif;'>clear test hypotheses tied to business impact</span></strong> (AOV, CVR, RPV, LTV).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>Partner with Analytics to ensure <strong><span style='font-family:\"Arial\",sans-serif;'>clean tracking, experiment design integrity, and attribution accuracy</span></strong><strong>.</strong></span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Establish and manage a <strong><span style='font-family:\"Arial\",sans-serif;'>prioritized experimentation backlog</span></strong> across funnel stages.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Drive <strong><span style='font-family:\"Arial\",sans-serif;'>continuous optimization cycles</span></strong>, incorporating learnings into future tests and product decisions.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>Own reporting cadence (weekly/monthly/quarterly) with <strong><span style='font-family:  \"Arial\",sans-serif;'>clear insights, not just results</span></strong><strong>.</strong></span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Identify and quantify <strong><span style='font-family:\"Arial\",sans-serif;'>opportunity sizing</span></strong> (impact modeling before testing).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>Leverage AI and automation to, identify friction points, generate test ideas &amp; accelerate analysis and insights.</span></li></ul></div></td></tr></tbody></table><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"657\" style=\"border-collapse: collapse;border: none;width: 657px;\"><tbody><tr><td valign=\"top\" style=\"width: 657px; border: 1pt solid black; background: rgb(217, 217, 217); padding: 0in 5.4pt; height: 17.9pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:2.0pt;margin-bottom:  2.0pt;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>ACCOUNTABILITY:&nbsp;</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; background: white; padding: 0in 5.4pt; height: 14.95pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><strong><span style='font-size:15px;font-family:  \"Arial\",sans-serif;color:black;'>User Experience</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; background: white; padding: 0in 5.4pt; height: 14.95pt; vertical-align: top;\"><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Own the <strong><span style='font-family:\"Arial\",sans-serif;'>end-to-end UX/UI vision</span></strong> for the websites, ensuring consistency, usability, and brand alignment.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Lead design of <strong><span style='font-family:  \"Arial\",sans-serif;'>high-impact surfaces</span></strong> (homepage, PLPs, PDPs, checkout flows, landing pages).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Create <strong><span style='font-family:\"Arial\",sans-serif;'>user journeys, flows, wireframes, and high-fidelity designs</span></strong> grounded in data and user behavior.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Establish and evolve a <strong><span style='font-family:\"Arial\",sans-serif;'>scalable design system</span></strong> (components, patterns, tokens).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Ensure designs are <strong><span style='font-family:  \"Arial\",sans-serif;'>feasible, performant, and aligned with engineering constraints</span></strong>.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Drive <strong><span style='font-family:\"Arial\",sans-serif;'>UX consistency across all digital touchpoints</span></strong> (site, landing pages, campaigns).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Partner with Engineering and Product to ensure <strong><span style='font-family:\"Arial\",sans-serif;'>high-quality implementation and QA</span></strong>.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Balance <strong><span style='font-family:\"Arial\",sans-serif;'>speed vs. polish</span></strong>&mdash;knowing when to ship quickly vs. refine.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Own the briefing of UX/UI requirements for projects entering the development queue, ensuring clear specifications and alignment with business goals, and lead UAT (user acceptance testing) to validate functionality, design accuracy, and overall experience prior to release.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>AI leverage expectations:</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Rapid prototyping and variation generation</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>UX audits and heuristic analysis</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Personalization and dynamic UX concepts</span></li></ul></div></td></tr></tbody></table><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"657\" style=\"border-collapse: collapse;border: none;width: 657px;\"><tbody><tr><td valign=\"top\" style=\"width: 657px; border: 1pt solid black; background: rgb(217, 217, 217); padding: 0in 5.4pt; height: 17.9pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:2.0pt;margin-bottom:  2.0pt;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>ACCOUNTABILITY:&nbsp;</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; background: white; padding: 0in 5.4pt; height: 14.95pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><strong><span style='font-size:15px;font-family:  \"Arial\",sans-serif;color:black;'>Consumer Insights &amp; Research</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; background: white; padding: 0in 5.4pt; height: 14.95pt; vertical-align: top;\"><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Own <strong><span style='font-family:\"Arial\",sans-serif;'>customer insight generation</span></strong> across qualitative and quantitative sources:</span><ul style=\"margin-bottom: 0in;list-style-type: circle;\"><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>heatmaps, session recordings</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>surveys, user interviews</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>analytics + funnel data</span></li></ul></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:15px;color:black;'>Translate insights prioritized UX improvements</span><ul style=\"margin-bottom: 0in;list-style-type: circle;\"><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>test hypotheses</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>strategic recommendations</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>Identify <strong><span style='font-family:\"Arial\",sans-serif;'>behavioral patterns and friction points across segments (new vs returning, device, channel)</span></strong><strong>.</strong></span></li></ul></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;color:black;'>Build a <strong><span style='font-family:\"Arial\",sans-serif;'>centralized insights repository</span></strong> accessible across teams.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; background: white; padding: 0in 5.4pt; height: 14.95pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><br></p></td></tr></tbody></table><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><br></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><br></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"657\" style=\"border-collapse: collapse;border: none;width: 657px;\"><tbody><tr><td valign=\"top\" style=\"width: 657px; border: 1pt solid black; background: rgb(217, 217, 217); padding: 0in 5.4pt; vertical-align: top;\"><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;margin-top:2.0pt;margin-bottom:  2.0pt;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;'>ESSENTIAL SKILLS &amp; QUALIFICATIONS</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 657px; border-right: 1pt solid black; border-bottom: 1pt solid black; border-left: 1pt solid black; border-image: initial; border-top: none; padding: 0in 5.4pt; vertical-align: top;\"><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>3-5 years of CRO or UX experience</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>Comfortable with A/B testing and managing a testing calendar</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>Figma or other prototyping tool experience</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>Strong communication skills&nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>Strong attention to detail</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>Good at taking initiative</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>Previous retail experience a plus</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>Experience leveraging AI tools for CRO and UX/UI a plus</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:  \"Arial\",sans-serif;font-size:15px;'>Graphic design experience a plus</span></li></ul></div></td></tr></tbody></table><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin:0in;'><br></p></div>\n",
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