Order Taker - Part-Time

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    "requisitionDescription": "<div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\"><strong>PRINCIPAL RESPONSIBILITIES/ POSISTION PURPOSE:&nbsp;</strong>Answers room service telephone and takes guest orders accurately in a helpful,&nbsp;friendly,&nbsp;courteous&nbsp;and&nbsp;professional&nbsp;manner&nbsp;to&nbsp;ensure&nbsp;total&nbsp;guest&nbsp;satisfaction.&nbsp;Accurately&nbsp;record&nbsp;orders,&nbsp;enter&nbsp;orders into POS, and settle checks. Enters order into computerized system and settles check upon delivery of the&nbsp;order.</p><p>&nbsp;</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td valign=\"top\" style=\"width: 14.9123%;\"><p><strong>Average Percentage of</strong></p><p><strong>Time</strong></p></td><td valign=\"top\" style=\"width: 85.0877%;\"><p><strong>ESSENTIAL FUNCTIONS</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 14.9123%;\"><p>50%</p></td><td valign=\"top\" style=\"width: 85.0877%;\"><p>Promptly answer Room Service calls. Document orders and wait times with efficiency and accuracy.</p></td></tr><tr><td valign=\"top\" style=\"width: 14.9123%;\"><p>25%</p></td><td valign=\"top\" style=\"width: 85.0877%;\"><p>Processes payment for orders upon return of the Room Service Server. Complies with accounting guidelines regarding receipt of payments, check total verification, tip/gratuity disbursement, cash drawer and house bank</p><p>management.</p></td></tr><tr><td valign=\"top\" style=\"width: 14.9123%;\"><p>20%</p></td><td valign=\"top\" style=\"width: 85.0877%;\"><p>Immediately input order into point of sale system. Give food server hard copy of check to be delivered with</p><p>order.</p></td></tr><tr><td valign=\"top\" style=\"width: 14.9123%;\"><p>5%</p></td><td valign=\"top\" style=\"width: 85.0877%;\"><p>Direct bus persons to retrieve items.</p></td></tr></tbody></table><p>&nbsp;</p><h1>SUPPORTIVE FUNCTIONS</h1><p><strong>&nbsp;</strong></p><p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p><p>&nbsp;</p><ul><li>Attend mandatory&nbsp;meetings.</li><li>Perform all assigned side-work such as folding napkins for an adequate&nbsp;supply.</li><li>Perform general cleaning tasks to adhere to health and safety&nbsp;standards.</li><li>Keep work area clean and&nbsp;organized.</li><li>Complete other duties as assigned by&nbsp;supervisor.</li></ul><p>&nbsp;</p><h1>PHYSICAL REQUIREMENTS:</h1><p>Frequency Key:</p><p>Never - O hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 hours; Constant - 6-8 hours.</p><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\"><tbody><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p><strong>Physical Activity</strong></p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p><strong>Frequency</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Sitting</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Frequent</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Walking</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Standing</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Climbing Stairs</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Rare</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Crouching/Bending/Stooping</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Reaching</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Grasping</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Pushing/Pulling</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Near Vision</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Constant</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Far Vision</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Constant</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Talking</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Smell</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Taste</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Occasional</p></td></tr><tr><td valign=\"top\" style=\"width: 53.6723%;\"><p>Lifting/Carrying (# lbs) Travel</p></td><td valign=\"top\" style=\"width: 46.3277%;\"><p>Frequent up to 20 lbs.</p></td></tr></tbody></table>&nbsp;<p>&nbsp;</p><h1>OTHER DUTIES</h1><p><strong>&nbsp;</strong></p><ul><li>Demonstrate working knowledge of the service&nbsp;standards.</li><li>Regular attendance in conformance with the standards, which may be established by HPH from time to time, is essential to the successful performance of this&nbsp;position.</li></ul><p>&nbsp;</p><p>&nbsp;</p><h1>SAFETY REQUIREMENTS</h1><p>Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your Manager.</p><p>&nbsp;</p><h1>ORGANIZATIONAL RELATIONSHIPS</h1><p><strong>&nbsp;</strong></p><p>Positions directly reporting to this position (titles):</p><p>&nbsp;</p><p>None</p><p>&nbsp;</p><h1>SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY</h1><p><strong>&nbsp;</strong></p><p>The individual must possess the following knowledge, skills and &nbsp; abilities &nbsp;and &nbsp;be &nbsp; able &nbsp;to &nbsp; explain &nbsp; &nbsp;and &nbsp; demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.</p><ul><li>Basic knowledge of food and beverage preparations and service&nbsp;standards.</li><li>Knowledge of all menu items and&nbsp;accompaniments.</li><li>Ability to remember, recite and promote the variety of menu&nbsp;items.</li><li>Basic knowledge of the English language sufficient to understand inquiries from customers and communicate preparation methods, ability to comprehend written product labeling instructions to enable the safe application of products and processes within the&nbsp;hotel.</li><li>Ability to operate a keyboard to input Point of Sale procedures to pre-check, input order and close out the&nbsp;check.</li></ul><p>&nbsp;</p><h1>EDUCATION</h1><p><strong>&nbsp;</strong></p><p>High School graduate or equivalent preferred</p><p>&nbsp;</p><h1>EXPERIENCE</h1><p><strong>&nbsp;</strong></p><p>Previous customer service, telephone and cashiering experience preferred.</p><p>&nbsp;</p><h1>LICENSES OR CERTIFICATES</h1><p><strong>&nbsp;</strong></p><p>Must obtain any government required licenses or certificates. Examples include a Washington Health Card Permit; Oregon Liquor Service Permit; Alcohol Service Permit. CPR certification and/or 1st Aid Training preferred.</p>&nbsp;<h1>GROOMING/UNIFORMS</h1><p><strong>&nbsp;</strong></p><p>All&nbsp;employees&nbsp;must&nbsp;maintain&nbsp;a neat, clean&nbsp;and&nbsp;well-groomed&nbsp;appearance. Specific uniform&nbsp;guidelines and/or required articles&nbsp;of clothing&nbsp;will be explained&nbsp;to you as a part&nbsp;of the&nbsp;orientation process.</p><p>&nbsp;</p><p><br></p><p data-pasted=\"true\" style='box-sizing: inherit; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.5; margin: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 0.875rem; color: rgb(89, 89, 89); margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; background-color: rgb(255, 255, 255);'><b style=\"box-sizing: inherit; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">ABOUT THE COMPANY</b></p><p style='box-sizing: inherit; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.5; margin: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 0.875rem; color: rgb(89, 89, 89); margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; background-color: rgb(255, 255, 255);'>Hyde Park Hospitality (HPH) is a young&mdash;but dynamic and fast-growing&mdash;company built on deep roots in the food business. HPH earned Crain&rsquo;s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.</p><p><br></p></div></div></div></div></div></div>\n",
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