VA Case Manager

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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"white-space:pre-wrap;\">Are you someone who loves to connect with others? Can your circle of friends count on you to be that listening ear, always there and with the most heartfelt advice? Then look no further! Case Managers manage our clients’ cases from start to finish.&nbsp; Our case managers take great pride in the degree of client contact and case involvement they are able to experience each day. Each Case Manager works alongside our attorneys to create a deeper sense of understanding and investment in each client’s unique situation. This position offers a great deal of independence, flexibility for personal styles, and responsibility over case files.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><b><strong style=\"white-space:pre-wrap;\">Key responsibilities:</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:7pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Preparing and submitting medical documents throughout the VA claims process.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Speaking with clients to address their case status, benefit updates, and answering any questions.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Communicating with Board of Veteran Appeals, Regional Office, and checking the Veteran’s Benefits Management System to make sure the case is proceeding accordingly.&nbsp;</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Maintain close communication with partnered attorney(s) to assure information is accurate and updated regarding the client and their case.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Answer/make calls regarding medical record review and file preparation.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">DLG Case Manager:</span><i><em style=\"white-space:pre-wrap;\"> “I love that I get the chance to see a case through from beginning to end and have frequent interaction with the clients. I feel a great sense of fulfillment when my clients win their cases – not only has all of the hard work paid off, but my clients get to move on with their lives and focus on their health and their families.”</em></i></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"white-space:pre-wrap;\">We want our employees to be happy and healthy, internally and externally.&nbsp; To achieve this goal, we offer personalized feedback and programs based on the evolving needs of our employees. Some of our commonly praised programs include volunteer days, community clinics, high school scholarships, and regular firm meetings where we give recognition, share feel-good stories, and even play games for fun, among other culture-building activities and events. </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:justify;\"><span style=\"white-space:pre-wrap;\">Our comradery and community involvement help us cultivate our mission, creating a stronger and more dynamic team while working together to help improve the lives of our clients.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">2-3 years of experience in case management</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to commute to the Troy office 3 days a week</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Understanding of the VA claims &amp; appeals process</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to prosper in fast-paced environments</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to be on the phone for extended periods of time</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Associates or Bachelor's degree in related fields</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:13pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:13pt;white-space:pre-wrap;\">Pay</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">$20-$24/hr</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Disability Law Group</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">At Disability Law Group, we exist for one reason: to help people through some of the most difficult moments of their lives — and to do that work with skill, heart, and purpose.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">We are a mission-driven law firm focused on </span><b><strong style=\"white-space:pre-wrap;\">Social Security Disability </strong></b><span style=\"white-space:pre-wrap;\">and </span><b><strong style=\"white-space:pre-wrap;\">Veterans’ disability benefits</strong></b><span style=\"white-space:pre-wrap;\">. Our work demands more than legal knowledge; it requires empathy, persistence, and a genuine commitment to listening to people when they need it most.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Everything we do is guided by our core values — </span><b><strong style=\"white-space:pre-wrap;\">Listen, Invest, Vigor, Empathy, and Solutions (LIVES)</strong></b><span style=\"white-space:pre-wrap;\">. These values shape how we show up for our clients and for one another. From the first phone call to the final resolution of a case, we treat each client’s situation as unique and deserving of thoughtful, personalized advocacy.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service nationwide.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">We also believe in investing in our people. DLG offers </span><b><strong style=\"white-space:pre-wrap;\">competitive pay and benefits</strong></b><span style=\"white-space:pre-wrap;\">, meaningful opportunities for </span><b><strong style=\"white-space:pre-wrap;\">growth and advancement</strong></b><span style=\"white-space:pre-wrap;\">, and a workplace culture that values balance and recognition — including </span><b><strong style=\"white-space:pre-wrap;\">a paid day off for your birthday</strong></b><span style=\"white-space:pre-wrap;\">, team celebrations, and firm-wide KPIs. Our team regularly participates in </span><b><strong style=\"white-space:pre-wrap;\">community clinics, scholarship initiatives, and volunteer opportunities</strong></b><span style=\"white-space:pre-wrap;\">, giving everyone the chance to make an impact beyond their day-to-day work. We also offer a </span><b><strong style=\"white-space:pre-wrap;\">flexible hybrid work</strong></b><span style=\"white-space:pre-wrap;\">, and a family-first, model.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">At Disability Law Group, your work matters — and so do you. Together, we are building a firm that delivers results, supports its people, and truly changes lives</span></p>"
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