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Senior Event Manager

08ca10c0 3ca0 48a8 Abc6 A1a679b307ad 19000101 000001 · Las Vegas, NV, US, Las Vegas, NV · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company08ca10c0 3ca0 48a8 Abc6 A1a679b307ad 19000101 000001
TitleSenior Event Manager
Normalized title-
Department / team-
LocationLas Vegas, NV, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-11 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company08ca10c0 3ca0 48a8 Abc6 A1a679b307ad 19000101 000001
Source1b4d397d-2b43-45e0-b27c-41d58d6d5b21
ATS providerADP Workforce Now Recruiting

Description

Position Title: Senior Event Manager Reports To: VP of Events and Catering Department: Event Management - 039000 Shift: Varies as business needs Role: The Senior Events Manager prepares all event documentation and coordinates closely with Sales, hotel departments, and clients to ensure consistent, high ‑ level service throughout all Pre ‑ Event, Event, and Post ‑ Event phases, ensuring a seamless transition from Sales to Event Services and back to Sales. Serving as the primary on ‑ property contact for planners after turnover, this role identifies revenue ‑ enhancement opportunities through strategic up ‑ selling and event upgrades while delivering an exceptional client experience. The Senior Events Manager supports and may represent the Director of Event Management or Director of Event Planning & Operations in their absence and acts as a developmental role for future advancement to Director-level positions. Additionally, the role provides mentorship and guidance to Event Coordinators to support their growth and prepare the department’s future leaders. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Qualifications: Education: Minimum-High School Diploma or GED Experience: 5+ Years of Event Management Experience Skills: Proven sales acumen with the ability to strategically up ‑ sell products and services Strong knowledge of menu planning, food presentation standards, and banquet/event service operations Ability to effectively manage guest room blocks and meeting space inventories Broad understanding of facility management, including sanitation, maintenance, and operational workflows Exceptional customer relationship management and client development skills Comprehensive understanding of hotel operations and their impact on event services Familiarity with event technology products, services, and vendor coordination Proficiency in contract management, including legal considerations and compliance Strong financial management capabilities, including interpreting P&L statements, budgeting, forecasting, and labor scheduling Excellent verbal, written, and listening communication skills Advanced problem ‑ solving abilities with a service ‑ oriented mindset Strong interpersonal skills for both customer and associate relations Effective presentation and public ‑ speaking skills Highly organized with strong time ‑ management and multi ‑ tasking abilities Proficient in standard office software and hotel operating systems Strong decision ‑ making and influencing skills Knowledge of relevant governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA) Required Work Cards needed: Valid Clark County Health Card Valid Las Vegas Alcohol Awareness Card (TAM Card) Key Responsibilities: Responsibilities include, but are not limited, to the following: Operations Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event. Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). Makes presence known to customer at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements. Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. Proactively identifies operational challenges associated with his/her group and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions. Leads pre-event and post-event meetings for assigned groups. Facilitates various meetings as necessary (Banquet Event Order meeting, block review, etc). Manages group room blocks and meeting space for assigned groups. Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. Adheres to all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.). Integrates current trends in event management and event design Guest Satisfaction Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints. Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters. Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance. Conducts pre- and post-event meetings as required to review/communicate group needs and feedback. Participates in the development and implementation of corrective action to address service challenges and focuses on continuous improvement. Reviews comment cards and guest satisfaction results with associates. Participates in the development and implementation of corrective action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Sales and Revenue Management Effectively up-sells products and services throughout the event process. Effectively manages customer budgets to maximize revenue and meet customer needs. Participates in VIP Sites - assisting with diagram needs, menu development, and Meetings Imagined Manages revenue and profitability associated with events. Accurately forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups. The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job. Essential Job Functions: The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities. Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer. Interacts professionally with management, applicants, associates, and guests. Communicates effectively in verbal interactions with guests and coworkers. Requires prolonged sitting, standing, walking, and general mobility. Involves bending, reaching, lifting, pushing, pulling, and maneuvering items up to 15 lbs. Requires strong hand–eye coordination and the ability to distinguish letters, numbers, and symbols. Uses standard office equipment regularly. Requires basic math skills for daily tasks. Must follow all Policies and Procedures, job instructions, memos, and safety guidelines, including chemical labels (MSDS). May involve exposure to cleaning chemicals.

Full job record

Job ID2e20e3dba77cdc8fbdb41747f82685466568f875
Org ID680e76cd-5cbb-46eb-8400-8433905646fa
Source ID1b4d397d-2b43-45e0-b27c-41d58d6d5b21
Board ID1b4d397d-2b43-45e0-b27c-41d58d6d5b21
Provideradp_workforcenow
Provider Job Key608391
TitleSenior Event Manager
Normalized Title—
Statusactive
Activeyes
Location TextLas Vegas, NV, US, Las Vegas, NV
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNV
CityLas Vegas
Salary Raw—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=08ca10c0-3ca0-48a8-abc6-a1a679b307ad&ccId=19000101_000001&lang=en_US&type=JS&jobId=608391&jwId=9202002466520_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=08ca10c0-3ca0-48a8-abc6-a1a679b307ad&ccId=19000101_000001&lang=en_US&type=JS&jobId=608391&jwId=9202002466520_1
First Seen At2026-05-31 18:23:05Z
Last Seen At2026-06-06 12:34:03Z
Last Checked At2026-06-06 12:34:03Z
Last Changed At2026-06-06 12:34:03Z
Inactive At—
Source Posted At2026-03-11 23:48:00Z
Source Updated At—
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Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><p style='margin:0in;text-align:left;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Position Title: Senior Event Manager</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Reports To: VP of Events and Catering</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Department: Event Management - 039000</span></strong></p><p style='margin:0in;text-align:left;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:16px;font-family:\"Calibri\",sans-serif;'>Shift: Varies as business needs</span></strong></p><p style='margin:0in;text-align:left;font-size:13px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Role: </span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The Senior Events Manager prepares all event documentation and coordinates closely with Sales, hotel departments, and clients to ensure consistent, high</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>level service throughout all Pre</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Event, Event, and Post</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Event phases, ensuring a seamless transition from Sales to Event Services and back to Sales. Serving as the primary on</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>property contact for planners after turnover, this role identifies revenue</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>enhancement opportunities through strategic up</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>selling and event upgrades while delivering an exceptional client experience. The Senior Events Manager supports and may represent the Director of Event Management or Director of Event Planning &amp; Operations in their absence and acts as a developmental role for future advancement to Director-level positions. Additionally, the role provides mentorship and guidance to Event Coordinators to support their growth and prepare the department&rsquo;s future leaders. Adheres to all Company, Safety and Department policies and procedures. &nbsp; Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. &nbsp; Builds brand loyalty by living the JW Marriott Core Values.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Qualifications:</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Education:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;Minimum-High School Diploma or GED</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Experience:</span></strong><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;5+ Years of Event Management Experience</span></li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Skills:</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Proven sales acumen with the ability to strategically up</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>sell products and services</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong knowledge of menu planning, food presentation standards, and banquet/event service operations</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to effectively manage guest room blocks and meeting space inventories</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Broad understanding of facility management, including sanitation, maintenance, and operational workflows</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Exceptional customer relationship management and client development skills</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Comprehensive understanding of hotel operations and their impact on event services</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Familiarity with event technology products, services, and vendor coordination</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Proficiency in contract management, including legal considerations and compliance</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong financial management capabilities, including interpreting P&amp;L statements, budgeting, forecasting, and labor scheduling</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Excellent verbal, written, and listening communication skills</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Advanced problem</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>solving abilities with a service</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>oriented mindset</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong interpersonal skills for both customer and associate relations</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Effective presentation and public</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>speaking skills</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Highly organized with strong time</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>management and multi</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>tasking abilities</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Proficient in standard office software and hotel operating systems</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong decision</span><span style='font-size:15px;font-family:\"Cambria Math\",serif;'>‑</span><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>making and influencing skills</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Knowledge of relevant governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Required Work Cards needed:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Valid Clark County Health Card</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;text-align:justify;\"><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Valid Las Vegas Alcohol Awareness Card (TAM Card)</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Key Responsibilities: </span></strong><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Responsibilities include, but are not limited, to the following:</span></em></p><p style='margin-top:6.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:.25in;text-indent:-.25in;font-size:12px;font-family:\"Arial\",sans-serif;color:black;font-weight:bold;'><span style='font-size:15px;font-family:\"Corbel\",sans-serif;'>Operations&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. &nbsp;Follows up with customer post-event.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). &nbsp;Makes presence known to customer at all times during this process. &nbsp;Is available to solve problems and/or suggest alternatives to previous arrangements.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Proactively identifies operational challenges associated with his/her group and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions. &nbsp;</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Leads pre-event and post-event meetings for assigned groups.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Facilitates various meetings as necessary (Banquet Event Order meeting, block review, etc).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Manages group room blocks and meeting space for assigned groups.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Adheres to all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.).</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Integrates current trends in event management and event design &nbsp;</span></li></ul></div><p style='margin-top:6.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:12px;font-family:\"Arial Narrow\",sans-serif;color:black;'><strong><span style='font-size:15px;font-family:\"Corbel\",sans-serif;'>Guest Satisfaction</span></strong></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Sets a positive example for guest relations.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Interacts with guests to obtain feedback on product quality and service levels. &nbsp;Effectively responds to and handles guest problems and complaints.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Empowers associates to provide excellent customer service. &nbsp;Ensures associates understand expectations and parameters.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Participates in the development and implementation of corrective action to address service challenges and focuses on continuous improvement.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Reviews comment cards and guest satisfaction results with associates. &nbsp;Participates in the development and implementation of corrective action plans.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</span></li></ul></div><p style='margin-top:6.0pt;margin-right:0in;margin-bottom:2.0pt;margin-left:.25in;text-indent:-.25in;font-size:12px;font-family:\"Arial\",sans-serif;color:black;font-weight:bold;'><span style='font-size:15px;font-family:\"Corbel\",sans-serif;'>Sales and Revenue Management&nbsp;</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Effectively up-sells products and services throughout the event process.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Effectively manages customer budgets to maximize revenue and meet customer needs.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Participates in VIP Sites - assisting with diagram needs, menu development, and Meetings Imagined</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Manages revenue and profitability associated with events.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Accurately forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.</span></li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:center;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:center;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Essential Job Functions:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. &nbsp;Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. &nbsp;The noise level in the work environment is usually moderate. &nbsp;When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer.</span></p><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Interacts professionally with management, applicants, associates, and guests.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Communicates effectively in verbal interactions with guests and coworkers.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Requires prolonged sitting, standing, walking, and general mobility.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Involves bending, reaching, lifting, pushing, pulling, and maneuvering items up to 15 lbs.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Requires strong hand&ndash;eye coordination and the ability to distinguish letters, numbers, and symbols.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Uses standard office equipment regularly.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Requires basic math skills for daily tasks.</span></li><li style=\"margin:0in;font-size:13px;font-family: initial;\"><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Must follow all Policies and Procedures, job instructions, memos, and safety guidelines, including chemical labels (MSDS). May involve exposure to cleaning chemicals.</span></li></ul></div></div></div></div>\n",
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