Program Manager

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    "description": "<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>JOB PURPOSE:</b></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">The Program Manager (PM) provides general oversight and is primarily responsible for the day-to-day operations of two programs: Family and Youth Services Support (FYSS) outreach and service coordination program and Healthy Outcomes through Prevention and Early Support (HOPES) home visiting program. The PM will be the primary subject matter expert in program operations, expectations, and activities. The PM is responsible for the hiring, training, and supervision of program staff. The position will develop minimum staff expectations, ensure contract compliance, identify program needs and monitor performance measures. The PM monitors, evaluates and ensures the effective delivery of comprehensive outreach efforts and service coordination. The PM will develop the communication and outreach plans for staff to implement, along with monitoring the effectiveness of those efforts. This position will ensure all outreach and service coordination strategies are consistently captured, tracked, and evaluated. The PM will ensure personnel continuity, staff training and development, staff retention efforts and weekly staff meetings to discuss program performance with each team member. The position will monitor quality and effectiveness of program services as well as track program&#39;s performance, and provide recommendations to the Director that support positive outcomes. The two programs will service nine Texas counties: Austin County, Brazoria County, Chambers County, Fort Bend County, Galveston County, Harris County, Liberty County, Montgomery County, and Waller County. The office location may be located in Brazoria or Wharton County. This position supports rural geographical regions and travel is involved. This is a grant-funded program. </span></span></p>\r\n",
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    "salaryRange": "$75,000.00 - $85,000.00 Salary/year",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Program Manager\",\"identifier\":\"J0SC82485931\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/90F90AEFDB1CFD98A9A35CF5A911EBEA/jobs/485931\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=90F90AEFDB1CFD98A9A35CF5A911EBEA\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":75000,\"maxValue\":85000,\"unitText\":\"\"}},\"datePosted\":\"2026-05-14\",\"description\":\"Job DetailsJob Location:  Angleton , TX 77515Position Type: Full-TimeEducation Level: Masters DegreeSalary Range: $75,000.00 - $85,000.00 Salary/yearJob Shift: Any&nbsp;\\r\\n\\r\\nJOB PURPOSE:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Program Manager (PM) provides general oversight and is primarily responsible for the day-to-day operations of two programs: Family and Youth Services Support (FYSS) outreach and service coordination program and Healthy Outcomes through Prevention and Early Support (HOPES) home visiting program. The PM will be the primary subject matter expert in program operations, expectations, and activities. The PM is responsible for the hiring, training, and supervision of program staff. The position will develop minimum staff expectations, ensure contract compliance, identify program needs and monitor performance measures. The PM monitors, evaluates and ensures the effective delivery of comprehensive outreach efforts and service coordination. The PM will develop the communication and outreach plans for staff to implement, along with monitoring the effectiveness of those efforts. This position will ensure all outreach and service coordination strategies are consistently captured, tracked, and evaluated. The PM will ensure personnel continuity, staff training and development, staff retention efforts and weekly staff meetings to discuss program performance with each team member. 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This is a grant-funded program. \\r\\nQualificationsESSENTIAL JOB RESPONSIBILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tOversee &amp; support all program operations, including the accumulating of outcome data tracking and reporting KPI&rsquo;s to leadership. \\r\\n\\t\\t\\t\\tInitiate, guide, and support staff for continuous quality and process improvements.\\r\\n\\t\\t\\t\\tFacilitate virtual and in-person educational opportunities to staff and community providers. \\r\\n\\t\\t\\t\\tEnsure individual staff goals are met and align with overall program goals.\\r\\n\\t\\t\\t\\tTrack and complete funder deliverables, audits, surveys, and compliance requirements.\\r\\n\\t\\t\\t\\tMonitor the quality and effectiveness of program services as well as track program performance and program deliverables.\\r\\n\\t\\t\\t\\tWork with outside agencies to establish partnerships and collaborate to ensure clients&#39; success.\\r\\n\\t\\t\\t\\tMeet regularly with program staff to triage caseloads and keep abreast of current issues.\\r\\n\\t\\t\\t\\tTrack outreach events and effective service coordination. \\r\\n\\t\\t\\t\\tEnsure staff satisfaction, professional development and build a positive work environment.\\r\\n\\t\\t\\t\\tProvide Quality Assurance and regulatory compliance to client files.\\r\\n\\t\\t\\t\\tManage office/staff coordination, client flow, client complaints and crisis management.\\r\\n\\t\\t\\t\\tSupervise Lead Service Coordinator, Lease Outreach and Engagement Specialist, Lead Intake Coordinator, Home Visitors, Office Administrator and Client Specialist.\\r\\n\\t\\t\\t\\tAct as a resource for program staff to ensure all programming and activities align with the program design.\\r\\n\\t\\t\\t\\tParticipate in, organize, and train staff in established best practices.\\r\\n\\t\\t\\t\\tResponsibilities are carried out by training, supporting and coaching staff using a trauma-informed, and strength-based approach.\\r\\n\\t\\t\\t\\tImplement a results-based accountability model to support current and future program direction.\\r\\n\\t\\t\\t\\tConsult with service providers and community partners on resource-related issues.\\r\\n\\t\\t\\t\\tEnsure confidentiality and control access to sensitive information.\\r\\n\\t\\t\\t\\tPrepare and submit timely reports.\\r\\n\\t\\t\\t\\tAssist with administrative duties such as:\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\tInterviewing, and making quality hiring decisions.\\r\\n\\t\\t\\t\\t\\tMonitor performance and document as necessary.\\r\\n\\t\\t\\t\\t\\tEnsure data is entered timely.\\r\\n\\t\\t\\t\\t\\tReview and Update of program policies and procedures\\r\\n\\t\\t\\t\\t\\tConduct weekly meetings with staff. \\r\\n\\t\\t\\t\\t\\tKeep the Program Director updated on program activities and outcomes.\\r\\n\\t\\t\\t\\t\\tSubmit end-of-month reports to leadership.\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\tOther duties as assigned.\\r\\n\\t\\t\\t\\r\\n\\r\\n\\t\\t\\tDemonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first&nbsp;to support&nbsp;our mission to &quot;Empower people to build better lives for themselves, their families, and their communities.&quot;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS:&nbsp; \\r\\n\\r\\n&nbsp; \\r\\n\\r\\nEDUCATION: Bachelor&rsquo;s degree in social services, human services, or related field. Master&rsquo;s degree preferred.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEXPERIENCE: &nbsp;2+ years of experience with managerial/supervisory responsibilities and program-level leadership. Experience across a range of modalities within social work, child welfare, or working with high-risk families. Experience conducting community presentations and/or outreach events. Must demonstrate leadership capacity and ability to foster team building and a supportive, flexible environment. Experience in reflective supervision and home visiting programs is a plus. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer&rsquo;s sole discretion.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLICENSES: Driver&rsquo;s License with clear record. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. \\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\nEndeavors also&nbsp;provides&nbsp;reasonable accommodation to qualified individuals with disabilities or based on a&nbsp;sincerely held&nbsp;religious belief,&nbsp;in accordance with&nbsp;applicable laws. If you need to inquire about&nbsp;an accommodation, or need&nbsp;assistance&nbsp;with completing the application process,&nbsp;please email&nbsp;&nbsp;[email protected]&nbsp;or speak with your recruiter.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors&nbsp;is&nbsp;dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at&nbsp;[email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"&nbsp;\\r\\n\\r\\nJOB PURPOSE:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe Program Manager (PM) provides general oversight and is primarily responsible for the day-to-day operations of two programs: Family and Youth Services Support (FYSS) outreach and service coordination program and Healthy Outcomes through Prevention and Early Support (HOPES) home visiting program. The PM will be the primary subject matter expert in program operations, expectations, and activities. The PM is responsible for the hiring, training, and supervision of program staff. The position will develop minimum staff expectations, ensure contract compliance, identify program needs and monitor performance measures. The PM monitors, evaluates and ensures the effective delivery of comprehensive outreach efforts and service coordination. The PM will develop the communication and outreach plans for staff to implement, along with monitoring the effectiveness of those efforts. This position will ensure all outreach and service coordination strategies are consistently captured, tracked, and evaluated. The PM will ensure personnel continuity, staff training and development, staff retention efforts and weekly staff meetings to discuss program performance with each team member. The position will monitor quality and effectiveness of program services as well as track program&#39;s performance, and provide recommendations to the Director that support positive outcomes. The two programs will service nine Texas counties: Austin County, Brazoria County, Chambers County, Fort Bend County, Galveston County, Harris County, Liberty County, Montgomery County, and Waller County. The office location may be located in Brazoria or Wharton County. This position supports rural geographical regions and travel is involved. This is a grant-funded program. \\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ENDEAVORS\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=90F90AEFDB1CFD98A9A35CF5A911EBEA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"4005 Technology Drive Suite 1008\",\"addressLocality\":\" Angleton \",\"addressRegion\":\"TX\",\"postalCode\":77515,\"addressCountry\":\"USA\"}},\"qualifications\":\"ESSENTIAL JOB RESPONSIBILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tOversee &amp; support all program operations, including the accumulating of outcome data tracking and reporting KPI&rsquo;s to leadership. \\r\\n\\t\\t\\t\\tInitiate, guide, and support staff for continuous quality and process improvements.\\r\\n\\t\\t\\t\\tFacilitate virtual and in-person educational opportunities to staff and community providers. \\r\\n\\t\\t\\t\\tEnsure individual staff goals are met and align with overall program goals.\\r\\n\\t\\t\\t\\tTrack and complete funder deliverables, audits, surveys, and compliance requirements.\\r\\n\\t\\t\\t\\tMonitor the quality and effectiveness of program services as well as track program performance and program deliverables.\\r\\n\\t\\t\\t\\tWork with outside agencies to establish partnerships and collaborate to ensure clients&#39; success.\\r\\n\\t\\t\\t\\tMeet regularly with program staff to triage caseloads and keep abreast of current issues.\\r\\n\\t\\t\\t\\tTrack outreach events and effective service coordination. \\r\\n\\t\\t\\t\\tEnsure staff satisfaction, professional development and build a positive work environment.\\r\\n\\t\\t\\t\\tProvide Quality Assurance and regulatory compliance to client files.\\r\\n\\t\\t\\t\\tManage office/staff coordination, client flow, client complaints and crisis management.\\r\\n\\t\\t\\t\\tSupervise Lead Service Coordinator, Lease Outreach and Engagement Specialist, Lead Intake Coordinator, Home Visitors, Office Administrator and Client Specialist.\\r\\n\\t\\t\\t\\tAct as a resource for program staff to ensure all programming and activities align with the program design.\\r\\n\\t\\t\\t\\tParticipate in, organize, and train staff in established best practices.\\r\\n\\t\\t\\t\\tResponsibilities are carried out by training, supporting and coaching staff using a trauma-informed, and strength-based approach.\\r\\n\\t\\t\\t\\tImplement a results-based accountability model to support current and future program direction.\\r\\n\\t\\t\\t\\tConsult with service providers and community partners on resource-related issues.\\r\\n\\t\\t\\t\\tEnsure confidentiality and control access to sensitive information.\\r\\n\\t\\t\\t\\tPrepare and submit timely reports.\\r\\n\\t\\t\\t\\tAssist with administrative duties such as:\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\tInterviewing, and making quality hiring decisions.\\r\\n\\t\\t\\t\\t\\tMonitor performance and document as necessary.\\r\\n\\t\\t\\t\\t\\tEnsure data is entered timely.\\r\\n\\t\\t\\t\\t\\tReview and Update of program policies and procedures\\r\\n\\t\\t\\t\\t\\tConduct weekly meetings with staff. \\r\\n\\t\\t\\t\\t\\tKeep the Program Director updated on program activities and outcomes.\\r\\n\\t\\t\\t\\t\\tSubmit end-of-month reports to leadership.\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\tOther duties as assigned.\\r\\n\\t\\t\\t\\r\\n\\r\\n\\t\\t\\tDemonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first&nbsp;to support&nbsp;our mission to &quot;Empower people to build better lives for themselves, their families, and their communities.&quot;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS:&nbsp; \\r\\n\\r\\n&nbsp; \\r\\n\\r\\nEDUCATION: Bachelor&rsquo;s degree in social services, human services, or related field. Master&rsquo;s degree preferred.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEXPERIENCE: &nbsp;2+ years of experience with managerial/supervisory responsibilities and program-level leadership. Experience across a range of modalities within social work, child welfare, or working with high-risk families. Experience conducting community presentations and/or outreach events. Must demonstrate leadership capacity and ability to foster team building and a supportive, flexible environment. Experience in reflective supervision and home visiting programs is a plus. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer&rsquo;s sole discretion.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLICENSES: Driver&rsquo;s License with clear record. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. \\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\nEndeavors also&nbsp;provides&nbsp;reasonable accommodation to qualified individuals with disabilities or based on a&nbsp;sincerely held&nbsp;religious belief,&nbsp;in accordance with&nbsp;applicable laws. If you need to inquire about&nbsp;an accommodation, or need&nbsp;assistance&nbsp;with completing the application process,&nbsp;please email&nbsp;&nbsp;[email protected]&nbsp;or speak with your recruiter.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors&nbsp;is&nbsp;dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at&nbsp;[email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"experienceRequirements\":\"ESSENTIAL JOB RESPONSIBILITIES:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tOversee &amp; support all program operations, including the accumulating of outcome data tracking and reporting KPI&rsquo;s to leadership. \\r\\n\\t\\t\\t\\tInitiate, guide, and support staff for continuous quality and process improvements.\\r\\n\\t\\t\\t\\tFacilitate virtual and in-person educational opportunities to staff and community providers. \\r\\n\\t\\t\\t\\tEnsure individual staff goals are met and align with overall program goals.\\r\\n\\t\\t\\t\\tTrack and complete funder deliverables, audits, surveys, and compliance requirements.\\r\\n\\t\\t\\t\\tMonitor the quality and effectiveness of program services as well as track program performance and program deliverables.\\r\\n\\t\\t\\t\\tWork with outside agencies to establish partnerships and collaborate to ensure clients&#39; success.\\r\\n\\t\\t\\t\\tMeet regularly with program staff to triage caseloads and keep abreast of current issues.\\r\\n\\t\\t\\t\\tTrack outreach events and effective service coordination. \\r\\n\\t\\t\\t\\tEnsure staff satisfaction, professional development and build a positive work environment.\\r\\n\\t\\t\\t\\tProvide Quality Assurance and regulatory compliance to client files.\\r\\n\\t\\t\\t\\tManage office/staff coordination, client flow, client complaints and crisis management.\\r\\n\\t\\t\\t\\tSupervise Lead Service Coordinator, Lease Outreach and Engagement Specialist, Lead Intake Coordinator, Home Visitors, Office Administrator and Client Specialist.\\r\\n\\t\\t\\t\\tAct as a resource for program staff to ensure all programming and activities align with the program design.\\r\\n\\t\\t\\t\\tParticipate in, organize, and train staff in established best practices.\\r\\n\\t\\t\\t\\tResponsibilities are carried out by training, supporting and coaching staff using a trauma-informed, and strength-based approach.\\r\\n\\t\\t\\t\\tImplement a results-based accountability model to support current and future program direction.\\r\\n\\t\\t\\t\\tConsult with service providers and community partners on resource-related issues.\\r\\n\\t\\t\\t\\tEnsure confidentiality and control access to sensitive information.\\r\\n\\t\\t\\t\\tPrepare and submit timely reports.\\r\\n\\t\\t\\t\\tAssist with administrative duties such as:\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\tInterviewing, and making quality hiring decisions.\\r\\n\\t\\t\\t\\t\\tMonitor performance and document as necessary.\\r\\n\\t\\t\\t\\t\\tEnsure data is entered timely.\\r\\n\\t\\t\\t\\t\\tReview and Update of program policies and procedures\\r\\n\\t\\t\\t\\t\\tConduct weekly meetings with staff. \\r\\n\\t\\t\\t\\t\\tKeep the Program Director updated on program activities and outcomes.\\r\\n\\t\\t\\t\\t\\tSubmit end-of-month reports to leadership.\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\tOther duties as assigned.\\r\\n\\t\\t\\t\\r\\n\\r\\n\\t\\t\\tDemonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first&nbsp;to support&nbsp;our mission to &quot;Empower people to build better lives for themselves, their families, and their communities.&quot;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t&nbsp;\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL QUALIFICATIONS:&nbsp; \\r\\n\\r\\n&nbsp; \\r\\n\\r\\nEDUCATION: Bachelor&rsquo;s degree in social services, human services, or related field. Master&rsquo;s degree preferred.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEXPERIENCE: &nbsp;2+ years of experience with managerial/supervisory responsibilities and program-level leadership. Experience across a range of modalities within social work, child welfare, or working with high-risk families. Experience conducting community presentations and/or outreach events. Must demonstrate leadership capacity and ability to foster team building and a supportive, flexible environment. 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We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\nEndeavors also&nbsp;provides&nbsp;reasonable accommodation to qualified individuals with disabilities or based on a&nbsp;sincerely held&nbsp;religious belief,&nbsp;in accordance with&nbsp;applicable laws. If you need to inquire about&nbsp;an accommodation, or need&nbsp;assistance&nbsp;with completing the application process,&nbsp;please email&nbsp;&nbsp;[email protected]&nbsp;or speak with your recruiter.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEndeavors&nbsp;is&nbsp;dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at&nbsp;[email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\",\"educationRequirements\":\"Masters Degree\"}",
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    "educationLevel": "Masters Degree",
    "qualifications": "<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>ESSENTIAL JOB RESPONSIBILITIES:</b></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<table class=\"Table\" style=\"width:1355px; border-collapse:collapse\" width=\"1355\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"width:734px; padding:0in 7px 0in 7px\" valign=\"top\">\r\n\t\t\t<ul>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Oversee &amp; support all program operations, including the accumulating of outcome data tracking and reporting KPI&rsquo;s to leadership. </span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Initiate, guide, and support staff for continuous quality and process improvements.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Facilitate virtual and in-person educational opportunities to staff and community providers. </span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Ensure individual staff goals are met and align with overall program goals.</span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Track and complete funder deliverables, audits, surveys, and compliance requirements.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Monitor the quality and effectiveness of program services as well as track program performance and program deliverables.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Work with outside agencies to establish partnerships and collaborate to ensure clients&#39; success.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Meet regularly with program staff to triage caseloads and keep abreast of current issues.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Track outreach events and effective service coordination. </span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Ensure staff satisfaction, professional development and build a positive work environment.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Provide Quality Assurance and regulatory compliance to client files.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Manage office/staff coordination, client flow, client complaints and crisis management.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Supervise Lead Service Coordinator, Lease Outreach and Engagement Specialist, Lead Intake Coordinator, Home Visitors, Office Administrator and Client Specialist.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Act as a resource for program staff to ensure all programming and activities align with the program design.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Participate in, organize, and train staff in established best practices.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Responsibilities are carried out by training, supporting and coaching staff using a trauma-informed, and strength-based approach.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Implement a results-based accountability model to support current and future program direction.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Consult with service providers and community partners on resource-related issues.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Ensure confidentiality and control access to sensitive information.</span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Prepare and submit timely reports.</span></span></span></li>\r\n\t\t\t\t<li style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"color:black\">Assist with administrative duties such as:</span></span></span></span>\r\n\t\t\t\t<ul style=\"list-style-type:circle\">\r\n\t\t\t\t\t<li style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"color:black\">Interviewing, and making quality hiring decisions.</span></span></span></span></li>\r\n\t\t\t\t\t<li style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"color:black\">Monitor performance and document as necessary.</span></span></span></span></li>\r\n\t\t\t\t\t<li style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"color:black\">Ensure data is entered timely.</span></span></span></span></li>\r\n\t\t\t\t\t<li style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"color:black\">Review and Update of program policies and procedures</span></span></span></span></li>\r\n\t\t\t\t\t<li style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"color:black\">Conduct weekly meetings with staff. </span></span></span></span></li>\r\n\t\t\t\t\t<li style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"color:black\">Keep the Program Director updated on program activities and outcomes.</span></span></span></span></li>\r\n\t\t\t\t\t<li style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"background:white\"><span style=\"color:black\">Submit end-of-month reports to leadership.</span></span></span></span></li>\r\n\t\t\t\t</ul>\r\n\t\t\t\t</li>\r\n\t\t\t\t<li style=\"margin-left:8px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"letter-spacing:-.15pt\">Other duties as assigned.</span></span></span></li>\r\n\t\t\t</ul>\r\n\r\n\t\t\t<p style=\"margin-left:24px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"color:black\"><span style=\"letter-spacing:-.15pt\">Demonstrate <strong><i>Exceptional</i></strong> customer service, in <em><b>Everything</b></em><strong> </strong>you do, by placing the child, family, Veteran or client first&nbsp;to support&nbsp;our mission to &quot;<strong><i>Empower </i></strong>people to build better lives for themselves, their families, and their communities.&quot;</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"width:620px; padding:0in 7px 0in 7px\" valign=\"top\">\r\n\t\t\t<p style=\"text-align:justify\">&nbsp;</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b><u>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </u></b></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>ESSENTIAL QUALIFICATIONS:&nbsp; </b></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>&nbsp; </b></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>EDUCATION: </b>Bachelor&rsquo;s degree in social services, human services, or related field. Master&rsquo;s degree preferred.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>EXPERIENCE: &nbsp;</b>2+ years of experience with managerial/supervisory responsibilities and program-level leadership. Experience across a range of modalities within social work, child welfare, or working with high-risk families. Experience conducting community presentations and/or outreach events. Must demonstrate leadership capacity and ability to foster team building and a supportive, flexible environment. Experience in reflective supervision and home visiting programs is a plus. </span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>ATTENDANCE: </b><span style=\"letter-spacing:-.15pt\">Must maintain regular and acceptable attendance at such level as is determined in the employer&rsquo;s sole discretion.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>LICENSES: </b>Driver&rsquo;s License with clear record. </span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>VEHICLE: </b>Must have daily use of a vehicle without prior notice.</span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>OTHER: </b><span style=\"letter-spacing:-.15pt\">Must be available and willing to travel to various locations and with such frequency as the business need dictates. </span></span></span></p>\r\n\r\n<p paraeid=\"{1ca1358f-f2d0-4b8f-8568-ab10a7307249}{8}\" paraid=\"86004366\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{1ca1358f-f2d0-4b8f-8568-ab10a7307249}{10}\" paraid=\"950821014\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">&nbsp;&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{1ca1358f-f2d0-4b8f-8568-ab10a7307249}{12}\" paraid=\"23019052\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Endeavors also&nbsp;provides&nbsp;reasonable accommodation to qualified individuals with disabilities or based on a&nbsp;sincerely held&nbsp;religious belief,&nbsp;in accordance with&nbsp;applicable laws. If you need to inquire about&nbsp;an accommodation, or need&nbsp;assistance&nbsp;with completing the application process,&nbsp;please email&nbsp;&nbsp;<a href=\"mailto:[email protected]\" rel=\"noreferrer noopener\" target=\"_blank\">[email protected]</a>&nbsp;or speak with your recruiter.&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{1ca1358f-f2d0-4b8f-8568-ab10a7307249}{14}\" paraid=\"1797989867\">&nbsp;</p>\r\n\r\n<p paraeid=\"{1ca1358f-f2d0-4b8f-8568-ab10a7307249}{16}\" paraid=\"137563038\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Endeavors&nbsp;is&nbsp;dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at&nbsp;<a href=\"mailto:[email protected]\" rel=\"noreferrer noopener\" target=\"_blank\">[email protected]</a>. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.&nbsp;</span></span></p>\r\n\r\n<p paraeid=\"{1ca1358f-f2d0-4b8f-8568-ab10a7307249}{18}\" paraid=\"520833495\">&nbsp;</p>\r\n",
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