Legal Collections Agent

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    "requisitionDescription": "<div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.31.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.31.14/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><p><br></p><p id=\"isPasted\" style=\"text-align:start;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Radius Global Solutions LLCis currently hiring 1st Party Litigation Collectors to join our team. Our client is a large multinational bank and the First Party Litigation Collectors will initiate the appropriate action to collect past due balances while partnering with our Legal Administrative team and attorneys to initiate legal action where necessary. Responsibilities include, but are not limited to, inbound and outbound telephone calls to consumers regarding delinquent accounts and managing accounts according to Company and Client work standards by:</span></p><ul><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Correctly setting up new collection accounts as assigned</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Utilizing and employing necessary collection tools in accordance with company procedures (i.e. systems, letters, skip tracing, etc.)</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Gaining an understanding of the consumer&rsquo;s reason for delinquency and sources of payment</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Negotiating payment arrangements.</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Accurately and thoroughly updating accounts in the collection system</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Quickly making knowledge-based decisions to resolve the issues related to unpaid accounts.</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Reviewing accounts to be recommended by legal referral.</span></li></ul><p style=\"text-align:start;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">* Qualifications*</span></p><ul><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">High School diploma or equivalent required, post-secondary education a plus.</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Previous collections, litigation, customer service, sales, or telemarketing experience required.</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Previous legal collections experience preferred.</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Motivated, self-starter, with the ability to thrive in an incentive and goal oriented environment.</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Proficient PC skills including navigation within the collection system and other interfaces and excellent typing skills.</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Excellent customer service skills, including strong problem solving and negotiating skills, interpersonal, written, and oral communication skills. Ability to listen, communicate (written and verbal).</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Demonstrated ability to communicate professionally with customer, clients and coworkers.</span></li><li dir=\"auto\" style=\"margin-left:0px;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">Ability to adhere to attendance policies and schedules</span></li></ul><p style=\"text-align:start;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">**Background checks and drug-screens are performed.</span></p><p style=\"text-align:start;\"><span style=\"color: rgb(75,75,75);background-color: rgb(255,255,255);font-size: 14px;font-family: Helvetica Neue;\">EEO Disabled/Veteran</span></p></div></div></div></div></div></div></div>\n",
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