Customer Service Team Lead

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    "requisitionDescription": "<div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Company Name</strong><strong>:&nbsp;</strong>Toyota of Des Moines</p><p style=\"margin-left:0in;\"><strong>English Job Title</strong><strong>:&nbsp;</strong>Customer Service Team Lead</p><p style=\"margin-left:0in;\"><strong>About Toyota:</strong></p><p style=\"margin-left:0in;\">Here at Toyota, we are ranked as the #1 Toyota dealership in a multi-state region. So, it&rsquo;s GREAT to be part of a team that knows how to succeed. We have been a family-owned business since 1994! Throughout the year, we are always actively supporting our community, and we want to know your ambitions and how we can line them up with our workforce.&nbsp;</p><p style=\"margin-left:0in;\"><strong>Wonder if You Are A Good Fit?</strong></p><p style=\"margin-left:0in;\">Toyota of Des Moines is seeking a Customer Service Team Lead with a positive attitude, who is a proactive self-starter, can delegate tasks, and has the ability to multitask. Toyota makes customer service a top priority so candidates must be friendly and maintain a professional appearance.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Responsibilities</strong>:&nbsp;</p><ul type=\"disc\"><li style=\"margin-left:0in;\">Welcome customers to our dealership with a smile and positive attitude&nbsp;</li><li style=\"margin-left:0in;\">Leads and coordinates lane support team</li><li style=\"margin-left:0in;\">Effectively delegate tasks to team members to optimize lane flow</li><li style=\"margin-left:0in;\">Coordinates and delegates responsibilities to maintain smooth, high-volume service operations</li><li style=\"margin-left:0in;\">Direct the appropriate service advisor to that customer</li><li style=\"margin-left:0in;\">Prepare their vehicle for their appointment</li><li style=\"margin-left:0in;\">Move their car to the appropriate location depending on the service that is being done.</li><li style=\"margin-left:0in;\">Deliver cars back to the customer when the work is completed&nbsp;</li><li style=\"margin-left:0in;\">Must be able to walk and be outside frequently</li></ul><p style=\"margin-left:.5in;\"><br></p><p style=\"margin-left:0in;\"><strong>Pay:</strong>&nbsp;$20 per hour</p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Schedule:</strong> Monday through Friday 7am &ndash; 5pm</p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong></p><p style=\"margin-left:0in;\"><strong>Requirements:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Must be at least 18 years old to apply</li><li style=\"margin-left:0in;\">Prior team lead experience preferred&nbsp;</li><li style=\"margin-left:0in;\">Have a valid Iowa Driver&rsquo;s License and clean driving record</li><li style=\"margin-left:0in;\">Will submit to a drug and background screening&nbsp;</li><li style=\"margin-left:0in;\">Be able to walk and be outside frequently</li><li style=\"margin-left:0in;\">Must be able to delegate and multitask</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Benefits</strong><strong>:&nbsp;</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">1-week <strong>Paid Vacation</strong> (after 1 year)</li><li style=\"margin-left:0in;\">12 days <strong>Paid Time Off</strong> per year (after 6 months)&nbsp;</li><li style=\"margin-left:0in;\">Health, Visions, and Dental Insurance</li><li style=\"margin-left:0in;\">Tenure! We contribute to your benefits after you reach milestones with employment.</li><li style=\"margin-left:0in;\">401K match</li><li style=\"margin-left:0in;\">Company Sponsored Events</li><li style=\"margin-left:0in;\">Food Trucks</li></ul><p style=\"margin-left:0in;\">We look forward to receiving your application!&nbsp;</p></div>\n",
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