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Manager External Communications - Communications & Branding - Akron FirstEnergy Headquarters

Fa Etjd Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Akron, OH, United States · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Etjd Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleManager External Communications - Communications & Branding - Akron FirstEnergy Headquarters
Normalized title-
Department / teamLeadership
LocationAkron, OH, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-09 / 2026-06-10
Changed / last seen2026-06-17 / 2026-06-19

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Linked records

CompanyFa Etjd Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Sourcecdd5bc45-f24f-48c1-ad75-e32313d2a386
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00] Manager, External Communications: The Manager, External Communications, is a strategic leader responsible for developing and executing FirstEnergy’s external communications strategy to strengthen brand reputation and support organizational objectives. Reporting to the Director, Corporate Communications and collaborating with senior company leadership, this position directs a team of professionals responsible for: Corporate public relations and media relations Internal and external utility communications for West Virginia and Maryland Transmission communications Brand advertising and sponsorships Graphic communication The Manager shapes executive visibility, oversees multi-channel communications initiatives, and ensures alignment with company priorities. This role requires a strategic mindset and expertise in crisis response, stakeholder engagement, and project management to enable an agile, collaborative team environment while continuously enhancing communications effectiveness and integration. Key Responsibilities Strategic Leadership & Planning Develop and implement external communications strategies that reinforce FirstEnergy’s brand reputation and business objectives. Align messaging across all channels to ensure consistency with corporate priorities and regulatory requirements. Lead planning for major initiatives, including infrastructure investments, clean energy transition, and customer experience improvements. Media Relations & Public Relations Serve as a primary media contact; manage press inquiries and develop proactive media outreach strategies. Oversee creation and distribution of press releases, statements, and media kits; prepare executives for interviews and public appearances. Monitor media coverage and sentiment; provide analysis and recommendations to leadership. Crisis & Emergency Communications Direct communication during outages, storms, and emergency events; ensure timely, accurate, and customer-focused messaging. Maintain and update crisis communication protocols; lead team readiness for rapid response situations. Executive & Stakeholder Visibility Shape executive visibility through speeches, talking points, and thought leadership opportunities. Partner with senior leadership to communicate strategic priorities internally and externally. Support engagement with regulators, policymakers, and community stakeholders through clear, compliant messaging. Team Leadership & Collaboration Manage and mentor a team of communications professionals; foster a culture of collaboration, agility, and continuous improvement. Coordinate with cross-functional teams including Regulatory Affairs, Operations, Customer Service, and Government Affairs. Oversee vendor relationships and manage budgets for advertising, sponsorships, and creative services. Brand & Creative Oversight Ensure brand standards are maintained across all communications, advertising, and sponsorship initiatives. Direct development of creative assets, graphics, and visual identity for campaigns and corporate materials. Measurement & Reporting Establish KPIs for communications initiatives; track performance and provide actionable insights to leadership. Continuously evaluate effectiveness of strategies and adjust based on data and stakeholder feedback. Qualifications Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field. 7+ years of progressive experience in corporate communications, public relations, or media relations. Proven leadership experience managing teams and complex projects. Strong writing, editing, and storytelling skills; ability to simplify technical information for diverse audiences. Strong understanding of modern communications technologies, metrics and analysis tools, including AI and enterprise collaboration tools. Expertise in crisis communications and stakeholder engagement. Ability to work under pressure and manage multiple priorities in a fast-paced environment. Experience in a regulated industry, preferably electric or energy utilities is preferred Familiarity with regulatory processes and public utility commission communications. Knowledge of digital and social media strategies, analytics, and emerging communication technologies Excellent written and oral communication skills, including ability to effectively structure and present information and recommendations involving complex issues. Strong interpersonal skills to work with all levels of employees and leadership. Desire to learn, grow and work across FirstEnergy, and deliver quality and accurate work within established deadlines. Ability to juggle multiple projects and prioritize work in a dynamic environment Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team

Full job record

Job ID2db83c3dae81ebe261c7e16d9781f8b7b21db38d
Org ID1999f5fe-7b31-4264-b24d-0f6594455daa
Source IDcdd5bc45-f24f-48c1-ad75-e32313d2a386
Board IDcdd5bc45-f24f-48c1-ad75-e32313d2a386
Provideroracle_hcm
Provider Job Key104478
TitleManager External Communications - Communications & Branding - Akron FirstEnergy Headquarters
Normalized Title—
Statusactive
Activeyes
Location TextAkron, OH, United States
DepartmentLeadership
Team—
Employment Typefull_time
Workplace Typeon_site
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CountryUnited States
RegionOH
CityAkron
Salary RawDescription FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts. About the Opportunity This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00] Manager, External Communications: The Manager, External Communications, is a strategic leader responsible for developing and executing FirstEnergy’s external communications strategy to strengthen brand reputation and support organizational objectives. Reporting to the Director, Corporate Communications and collaborating with senior company leadership, this position directs a team of professionals responsible for: Corporate public relations and media relations Internal and external utility communications for West Virginia and Maryland Transmission communications Brand advertising and sponsorships Graphic communication The Manager shapes executive visibility, oversees multi-channel communications initiatives, and ensures alignment with company priorities. This role requires a strategic mindset and expertise in crisis response, stakeholder engagement, and project management to enable an agile, collaborative team environment while continuously enhancing communications effectiveness and integration. Key Responsibilities Strategic Leadership & Planning Develop and implement external communications strategies that reinforce FirstEnergy’s brand reputation and business objectives. Align messaging across all channels to ensure consistency with corporate priorities and regulatory requirements. Lead planning for major initiatives, including infrastructure investments, clean energy transition, and customer experience improvements. Media Relations & Public Relations Serve as a primary media contact; manage press inquiries and develop proactive media outreach strategies. Oversee creation and distribution of press releases, statements, and media kits; prepare executives for interviews and public appearances. Monitor media coverage and sentiment; provide analysis and recommendations to leadership. Crisis & Emergency Communications Direct communication during outages, storms, and emergency events; ensure timely, accurate, and customer-focused messaging. Maintain and update crisis communication protocols; lead team readiness for rapid response situations. Executive & Stakeholder Visibility Shape executive visibility through speeches, talking points, and thought leadership opportunities. Partner with senior leadership to communicate strategic priorities internally and externally. Support engagement with regulators, policymakers, and community stakeholders through clear, compliant messaging. Team Leadership & Collaboration Manage and mentor a team of communications professionals; foster a culture of collaboration, agility, and continuous improvement. Coordinate with cross-functional teams including Regulatory Affairs, Operations, Customer Service, and Government Affairs. Oversee vendor relationships and manage budgets for advertising, sponsorships, and creative services. Brand & Creative Oversight Ensure brand standards are maintained across all communications, advertising, and sponsorship initiatives. Direct development of creative assets, graphics, and visual identity for campaigns and corporate materials. Measurement & Reporting Establish KPIs for communications initiatives; track performance and provide actionable insights to leadership. Continuously evaluate effectiveness of strategies and adjust based on data and stakeholder feedback. Qualifications Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field. 7+ years of progressive experience in corporate communications, public relations, or media relations. Proven leadership experience managing teams and complex projects. Strong writing, editing, and storytelling skills; ability to simplify technical information for diverse audiences. Strong understanding of modern communications technologies, metrics and analysis tools, including AI and enterprise collaboration tools. Expertise in crisis communications and stakeholder engagement. Ability to work under pressure and manage multiple priorities in a fast-paced environment. Experience in a regulated industry, preferably electric or energy utilities is preferred Familiarity with regulatory processes and public utility commission communications. Knowledge of digital and social media strategies, analytics, and emerging communication technologies Excellent written and oral communication skills, including ability to effectively structure and present information and recommendations involving complex issues. Strong interpersonal skills to work with all levels of employees and leadership. Desire to learn, grow and work across FirstEnergy, and deliver quality and accurate work within established deadlines. Ability to juggle multiple projects and prioritize work in a dynamic environment Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://fa-etjd-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/FirstEnergyCareers/job/104478
Apply URLhttps://fa-etjd-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/FirstEnergyCareers/job/104478
First Seen At2026-06-10 11:39:04Z
Last Seen At2026-06-19 11:50:35Z
Last Checked At2026-06-19 11:50:35Z
Last Changed At2026-06-17 11:41:03Z
Inactive At—
Source Posted At2026-06-09 14:29:11Z
Source Updated At—
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    "ExternalDescriptionStr": "<p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248); color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><i style=\"scrollbar-width: thin;\"><strong style=\"scrollbar-width: thin;\">FirstEnergy at a Glance</strong></i></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248); color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.</p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248); color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">FirstEnergy&nbsp;(NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and&nbsp;a regulated generating fleet with a total capacity of&nbsp;3,780 megawatts.</p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248); color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\"><i style=\"scrollbar-width: thin;\"><strong style=\"scrollbar-width: thin;\">About the Opportunity</strong></i></p><p style=\"-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248); color: rgb(22, 21, 19); font-family: &quot;Oracle Sans&quot;, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;\">This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.&nbsp; [SC00]</p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Manager, External Communications:</strong></span></span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">The Manager, External Communications, is a strategic leader responsible for developing and executing FirstEnergy’s external communications strategy to strengthen brand reputation and support organizational objectives. Reporting to the Director, Corporate Communications and collaborating with senior company leadership, this position directs a team of professionals responsible for:</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Corporate public relations and media relations</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Internal and external utility communications for West Virginia and Maryland</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Transmission communications</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Brand advertising and sponsorships</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Graphic communication</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">The Manager shapes executive visibility, oversees multi-channel communications initiatives, and ensures alignment with company priorities. This role requires a strategic mindset and expertise in crisis response, stakeholder engagement, and project management to enable an agile, collaborative team environment while continuously enhancing communications effectiveness and integration.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong><u>Key Responsibilities</u></strong></span></span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Strategic Leadership &amp; Planning</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Develop and implement external communications strategies that reinforce FirstEnergy’s brand reputation and business objectives.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Align messaging across all channels to ensure consistency with corporate priorities and regulatory requirements.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Lead planning for major initiatives, including infrastructure investments, clean energy transition, and customer experience improvements.</span></span></li></ul><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Media Relations &amp; Public Relations</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Serve as a primary media contact; manage press inquiries and develop proactive media outreach strategies.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Oversee creation and distribution of press releases, statements, and media kits; prepare executives for interviews and public appearances.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Monitor media coverage and sentiment; provide analysis and recommendations to leadership.</span></span></li></ul><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Crisis &amp; Emergency Communications</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Direct communication during outages, storms, and emergency events; ensure timely, accurate, and customer-focused messaging.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Maintain and update crisis communication protocols; lead team readiness for rapid response situations.</span></span></li></ul><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Executive &amp; Stakeholder Visibility</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Shape executive visibility through speeches, talking points, and thought leadership opportunities.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Partner with senior leadership to communicate strategic priorities internally and externally.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Support engagement with regulators, policymakers, and community stakeholders through clear, compliant messaging.</span></span></li></ul><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Team Leadership &amp; Collaboration</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Manage and mentor a team of communications professionals; foster a culture of collaboration, agility, and continuous improvement.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Coordinate with cross-functional teams including Regulatory Affairs, Operations, Customer Service, and Government Affairs.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Oversee vendor relationships and manage budgets for advertising, sponsorships, and creative services.</span></span></li></ul><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Brand &amp; Creative Oversight</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Ensure brand standards are maintained across all communications, advertising, and sponsorship initiatives.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Direct development of creative assets, graphics, and visual identity for campaigns and corporate materials.</span></span></li></ul><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Measurement &amp; Reporting</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Establish KPIs for communications initiatives; track performance and provide actionable insights to leadership.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Continuously evaluate effectiveness of strategies and adjust based on data and stakeholder feedback.</span></span></li></ul><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong><u>Qualifications</u></strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">7+ years of progressive experience in corporate communications, public relations, or media relations.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Proven leadership experience managing teams and complex projects.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Strong writing, editing, and storytelling skills; ability to simplify technical information for diverse audiences.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Strong understanding of modern communications technologies, metrics and analysis tools, including AI and enterprise collaboration tools.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Expertise in crisis communications and stakeholder engagement.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Ability to work under pressure and manage multiple priorities in a fast-paced environment.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Experience in a regulated industry, preferably electric or energy utilities is preferred&nbsp;</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Familiarity with regulatory processes and public utility commission communications.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Knowledge of digital and social media strategies, analytics, and emerging communication technologies</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Excellent written and oral communication skills, including ability to effectively structure and present information and recommendations involving complex issues.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Strong interpersonal skills to work with all levels of employees and leadership.</span></span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Desire to learn, grow and work across FirstEnergy, and deliver quality and accurate work within established deadlines.</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Ability to juggle multiple projects and prioritize work in a dynamic environment</span></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><i><strong>Benefits, Compensation &amp; Workforce Diversity</strong></i><br><br>At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.<br><br><i><strong>Safety</strong></i><br><br>Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.<br><br><i><strong>Position Classification</strong></i><br><br>Exempt&nbsp;</p><p>&nbsp;</p><p><i><strong>FirstEnergy Human Resources Team</strong></i></p><p>&nbsp;</p><p>&nbsp;</p>",
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