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DQA Specialist

1AB3DAD40B6CB1B8A38B904B69BE3810 · Conyers, GA 30094; 1060 Culpepper Drive Dr SW, Conyers, GA, 30094, USA · Active · Paycom ATS

Job facts

FieldValue
Company1AB3DAD40B6CB1B8A38B904B69BE3810
TitleDQA Specialist
Normalized title-
Department / teamQuality Assurance
LocationConyers, GA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-05-08 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

Company1AB3DAD40B6CB1B8A38B904B69BE3810
Source0f99b8f6-ba41-4b1b-8bab-1135cc14e56a
ATS providerPaycom ATS

Description

Description Definition: DQA Specialist is responsible for verifying patient demographics and health insurance coverage while ensuring that all documentation necessary for the billing of ambulance transportation claims is obtained promptly from field staff for all billable events. DQA Specialist is responsible for effectively communicating with Call Takers, Dispatchers, Dispatch Shift Supervisors, Drivers, EMT’s, Field Supervisors, Director of Operations and other management and support staff to obtain documentation necessary for billing and compliance. Specific Duties: Thoroughly evaluates all documentation received from Operations personnel (example PCRs, PCSs), Dispatch personnel (example: CAD records, call types, priorities), and external customers (example: insurance and demographic information) and ensure any shortcomings or discrepancies are addressed prior to submitting documentation and information to the billing office. Should ensure that all items listed on the DQA Key Data Point Review Sheet are reviewed, present and accurate prior to submission. Audits PCRs to ensure compliance with local medical protocol and works in coordination with DQA Supervisor, billing, and operations. Cross references all PCRs with CAD data to ensure that all ambulance runs have appropriate documentation completed and submitted. Contacts healthcare facilities, public safety agencies and insurance companies to obtain additional information for completion of documentation for ambulance runs when necessary. At the direction of DQA Supervisor follows up on any records held in Hold Que’s to address any shortcomings or discrepancies within the areas of insurance verification, patient demographics, and clinical documentation issues. Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies. Always maintains security and privacy of all confidential and proprietary company information in accordance with company policy. Always maintains security and privacy of all company and patient information in accordance HIPPA and all other local, state, and federal regulations. Notifies DQA supervisor or any lapses in documentation resulting in less than full compliance with company and HIPPA standards Reports to assigned shifts properly groomed and according to the company dress code. Ensures that work area is ready for use at the beginning of each shift and after shift. This includes making sure that work area is clean and organized and that all company documents are appropriately filed and secured according to local, state, and federal law, company policy and HIPPA regulations. Completes all duties in accordance with local, state, and federal law, EMS regulations and company policy. Demonstrates complete knowledge, understanding and compliance of company policies and procedures. At all times sets an example of professionalism and places customer service, compliance, and safety above all else. Performs other duties as directed by management. Qualifications Minimum Requirements: Must Possess High School Diploma or GED Must possess knowledge of medical documentation. Must possess knowledge of obtaining insurance coverage for patients and understanding Managed Care, Medicare, Medicaid verification. Must possess a high degree of personal integrity and responsibility. Must have the ability to simultaneously manage multiple activities with minimal errors. Must have the ability to work effectively with minimal supervision, using good judgment. Insurance Verification, Medical Records clerk, front desk healthcare coordinator experience very desirable. . Physical Requirement: The ability to sit or stand for long periods of time. The ability to use a computer keyboard for extended periods of time. The ability to complete all job duties.

Full job record

Job ID2d6b491060d132a9cc4067cbc171e4fbf9c4719c
Org ID4ff2b6f2-21ea-4a62-9403-f00aa1d1dae2
Source ID0f99b8f6-ba41-4b1b-8bab-1135cc14e56a
Board ID0f99b8f6-ba41-4b1b-8bab-1135cc14e56a
Providerpaycom
Provider Job Key116356
TitleDQA Specialist
Normalized Title
Statusactive
Activeyes
Location TextConyers, GA 30094; 1060 Culpepper Drive Dr SW, Conyers, GA, 30094, USA
DepartmentQuality Assurance
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionGA
CityConyers
Salary RawDescription Definition: DQA Specialist is responsible for verifying patient demographics and health insurance coverage while ensuring that all documentation necessary for the billing of ambulance transportation claims is obtained promptly from field staff for all billable events. DQA Specialist is responsible for effectively communicating with Call Takers, Dispatchers, Dispatch Shift Supervisors, Drivers, EMT’s, Field Supervisors, Director of Operations and other management and support staff to obtain documentation necessary for billing and compliance. Specific Duties: Thoroughly evaluates all documentation received from Operations personnel (example PCRs, PCSs), Dispatch personnel (example: CAD records, call types, priorities), and external customers (example: insurance and demographic information) and ensure any shortcomings or discrepancies are addressed prior to submitting documentation and information to the billing office. Should ensure that all items listed on the DQA Key Data Point Review Sheet are reviewed, present and accurate prior to submission. Audits PCRs to ensure compliance with local medical protocol and works in coordination with DQA Supervisor, billing, and operations. Cross references all PCRs with CAD data to ensure that all ambulance runs have appropriate documentation completed and submitted. Contacts healthcare facilities, public safety agencies and insurance companies to obtain additional information for completion of documentation for ambulance runs when necessary. At the direction of DQA Supervisor follows up on any records held in Hold Que’s to address any shortcomings or discrepancies within the areas of insurance verification, patient demographics, and clinical documentation issues. Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies. Always maintains security and privacy of all confidential and proprietary company information in accordance with company policy. Always maintains security and privacy of all company and patient information in accordance HIPPA and all other local, state, and federal regulations. Notifies DQA supervisor or any lapses in documentation resulting in less than full compliance with company and HIPPA standards Reports to assigned shifts properly groomed and according to the company dress code. Ensures that work area is ready for use at the beginning of each shift and after shift. This includes making sure that work area is clean and organized and that all company documents are appropriately filed and secured according to local, state, and federal law, company policy and HIPPA regulations. Completes all duties in accordance with local, state, and federal law, EMS regulations and company policy. Demonstrates complete knowledge, understanding and compliance of company policies and procedures. At all times sets an example of professionalism and places customer service, compliance, and safety above all else. Performs other duties as directed by management. Qualifications Minimum Requirements: Must Possess High School Diploma or GED Must possess knowledge of medical documentation. Must possess knowledge of obtaining insurance coverage for patients and understanding Managed Care, Medicare, Medicaid verification. Must possess a high degree of personal integrity and responsibility. Must have the ability to simultaneously manage multiple activities with minimal errors. Must have the ability to work effectively with minimal supervision, using good judgment. Insurance Verification, Medical Records clerk, front desk healthcare coordinator experience very desirable. . Physical Requirement: The ability to sit or stand for long periods of time. The ability to use a computer keyboard for extended periods of time. The ability to complete all job duties.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=116356&clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=116356&clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810
First Seen At2026-05-31 19:02:58Z
Last Seen At2026-06-06 19:11:46Z
Last Checked At2026-06-06 19:11:46Z
Last Changed At2026-05-31 19:02:58Z
Inactive At
Source Posted At2026-05-08 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=1AB3DAD40B6CB1B8A38B904B69BE3810/date=2026-06-06/2026-06-06T19-11-40-366Z-06fe004809dd0644f6cfca5c26a035633f6aec6e49e1c73695d3a2f870eccb18.json
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    "description": "<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Definition:</span></span></span></b></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">DQA Specialist is responsible for verifying patient demographics and health insurance coverage while ensuring that all documentation necessary for the billing of ambulance transportation claims is obtained promptly from field staff for all billable events.</span></span></span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">DQA Specialist is responsible for effectively communicating with Call Takers, Dispatchers, Dispatch Shift Supervisors, Drivers, EMT&rsquo;s, Field Supervisors, Director of Operations </span></span></span><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">and other management and support staff to obtain documentation necessary for billing and compliance.</span></span></span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Specific Duties:</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Thoroughly evaluates all documentation received from Operations personnel (example PCRs, PCSs), Dispatch personnel (example: CAD records, call types, priorities), and external customers (example: insurance and demographic information) and ensure any shortcomings or discrepancies are addressed prior to submitting documentation and information to the billing office.&nbsp; </span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Should ensure that all items listed on the DQA Key Data Point Review Sheet are reviewed, present and accurate prior to submission.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Audits PCRs to ensure compliance with local medical protocol and works in coordination with DQA Supervisor, billing, and operations.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Cross references all PCRs with CAD data to ensure that all ambulance runs have appropriate documentation completed and submitted.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Contacts healthcare facilities, public safety agencies and insurance companies to obtain additional information for completion of documentation for ambulance runs when necessary.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">At the direction of DQA Supervisor follows up on any records held in Hold Que&rsquo;s to address any shortcomings or discrepancies within the areas of insurance verification, patient demographics, and clinical documentation issues.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Always maintains security and privacy of all confidential and proprietary company information in accordance with company policy. </span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span 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standards</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Reports to assigned shifts properly groomed and according to the company dress code.&nbsp; </span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Ensures that work area is ready for use at the beginning of each shift and after shift. 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This includes making sure that work area is clean and organized and that all company documents are appropriately filed and secured according to local, state, and federal law, company policy and HIPPA regulations.\\r\\n\\tCompletes all duties in accordance with local, state, and federal law, EMS regulations and company policy.\\r\\n\\tDemonstrates complete knowledge, understanding and compliance of company policies and procedures.\\r\\n\\tAt all times sets an example of professionalism and places customer service, compliance, and safety above all else.\\r\\n\\tPerforms other duties as directed by management.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\nQualificationsMinimum Requirements:\\r\\n\\r\\n\\r\\n\\tMust Possess High School Diploma or GED\\r\\n\\tMust possess knowledge of medical documentation. \\r\\n\\tMust possess knowledge of obtaining insurance coverage for patients and understanding Managed Care, Medicare, Medicaid verification.\\r\\n\\tMust possess a high degree of personal integrity and responsibility.\\r\\n\\tMust have the ability to simultaneously manage multiple activities with minimal errors.\\r\\n\\tMust have the ability to work effectively with minimal supervision, using good judgment.\\r\\n\\tInsurance Verification, Medical Records clerk, front desk healthcare coordinator experience very desirable.\\r\\n\\r\\n\\r\\n.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPhysical Requirement:\\r\\n\\r\\n\\r\\n\\tThe ability to sit or stand for long periods of time.\\r\\n\\tThe ability to use a computer keyboard for extended periods of time.\\r\\n\\tThe ability to complete all job duties.\\r\\n\\r\\n\",\"responsibilities\":\"Definition:\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDQA Specialist is responsible for verifying patient demographics and health insurance coverage while ensuring that all documentation necessary for the billing of ambulance transportation claims is obtained promptly from field staff for all billable events.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nDQA Specialist is responsible for effectively communicating with Call Takers, Dispatchers, Dispatch Shift Supervisors, Drivers, EMT&rsquo;s, Field Supervisors, Director of Operations and other management and support staff to obtain documentation necessary for billing and compliance.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSpecific Duties:\\r\\n\\r\\n\\r\\n\\tThoroughly evaluates all documentation received from Operations personnel (example PCRs, PCSs), Dispatch personnel (example: CAD records, call types, priorities), and external customers (example: insurance and demographic information) and ensure any shortcomings or discrepancies are addressed prior to submitting documentation and information to the billing office.&nbsp; \\r\\n\\tShould ensure that all items listed on the DQA Key Data Point Review Sheet are reviewed, present and accurate prior to submission.\\r\\n\\tAudits PCRs to ensure compliance with local medical protocol and works in coordination with DQA Supervisor, billing, and operations.\\r\\n\\tCross references all PCRs with CAD data to ensure that all ambulance runs have appropriate documentation completed and submitted.\\r\\n\\tContacts healthcare facilities, public safety agencies and insurance companies to obtain additional information for completion of documentation for ambulance runs when necessary.\\r\\n\\tAt the direction of DQA Supervisor follows up on any records held in Hold Que&rsquo;s to address any shortcomings or discrepancies within the areas of insurance verification, patient demographics, and clinical documentation issues.\\r\\n\\tEnsures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies.\\r\\n\\tAlways maintains security and privacy of all confidential and proprietary company information in accordance with company policy. \\r\\n\\tAlways maintains security and privacy of all company and patient information in accordance HIPPA and all other local, state, and federal regulations.\\r\\n\\tNotifies DQA supervisor or any lapses in documentation resulting in less than full compliance with company and HIPPA standards\\r\\n\\tReports to assigned shifts properly groomed and according to the company dress code.&nbsp; \\r\\n\\tEnsures that work area is ready for use at the beginning of each shift and after shift. 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style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Must possess a high degree of personal integrity and responsibility.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Must have the ability to simultaneously manage multiple activities with minimal errors.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Must have the ability to work effectively with minimal supervision, using good judgment.</span></span></span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Insurance Verification, Medical Records clerk, front desk healthcare coordinator experience very desirable.</span></span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:71px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">.</span></span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-left:71px\">&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">Physical Requirement:</span></span></span></b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:31px\"><span style=\"font-size:11pt\"><span style=\"background:white\"><span style=\"line-height:normal\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10.0pt\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"color:black\">The ability to sit or 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