Shelter Support Staff

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  "last_changed_at": "2026-05-30T06:04:18.972Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Gresham, Oregon, 97030-3359, United States",
    "city": "Gresham",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
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  "inferred_at": "2026-06-06T10:24:35.711Z",
  "launch_scope": {
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    "included": true,
    "location": {
      "raw": "Gresham, Oregon, 97030-3359, United States",
      "city": "Gresham",
      "region": null,
      "country": "United States",
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    "countries": [
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{
  "list_job": {
    "id": "41",
    "isRemote": null,
    "location": {
      "city": "Gresham",
      "state": "Oregon"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18661",
    "locationType": "0",
    "jobOpeningName": "Shelter Support Staff",
    "departmentLabel": "Gresham - Family Shelter",
    "employmentStatusLabel": "Part-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Gresham",
      "state": "Oregon",
      "postalCode": "97030-3359",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-07",
    "atsLocation": {
      "city": null,
      "state": null,
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      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">Shift: </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: 12pt\">Sun–Wed (2:30 PM - 10:30 PM)</span></span></p>\n<p><br></p>\n<p>The Shelter Support team plays a key role in maintaining daily operations and providing hands-on support across all program areas within Just Compassion’s 50-unit family shelter in Gresham, Oregon. This position assists with meal preparation, facility upkeep, guest support, and coordination with case management and youth services teams to ensure a clean, safe, and welcoming environment for all participants.</p>\n<p><br>The Shelter Support position requires flexibility, strong interpersonal skills, and a team-oriented mindset. Shelter Support staff are often the first to respond to participant needs and are essential to the smooth and compassionate functioning of shelter life while maintaining a trauma-informed and housing-first approach.<br></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Essential Duties</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Supports daily shelter operations by assisting with participant engagement, meal service, facility upkeep, and coordination of resources.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Provides trauma-informed and participant-centered support to families and individuals residing in shelter.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Maintains safe, clean, and organized shelter spaces while supporting program operations and participant needs.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Job Functions</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Provide direct assistance and support to families and individuals staying in shelter with empathy, professionalism, and respect.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Support participants in accessing daily resources such as hygiene items, meals, laundry, and shelter supplies.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Assist with participant orientations and help families become familiar with shelter routines, expectations, and available services.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Communicate participant concerns, incidents, or behavioral issues to the Program Supervisor or Case Manager as appropriate.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Prepare and serve meals according to established schedules and food safety standards.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Maintain cleanliness and sanitation of kitchen, dining, and food storage areas in compliance with public health requirements.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Assist with inventory management, organization, and restocking of food, cleaning, and household supplies.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Support volunteer meal service activities and community partner coordination as needed.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Assist with upkeep of communal spaces through cleaning, organizing, and light custodial responsibilities.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Set up and break down spaces for shelter activities, meetings, and family events.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Report maintenance, facility, or safety concerns promptly to appropriate staff.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Collaborate with case management, youth services, childcare, safety, and shelter staff to support coordinated participant care.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Assist with activity setup, program preparation, and shift transitions as needed.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Complete required documentation including daily logs, shift notes, meal counts, inventory tracking, and service documentation.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Maintain confidentiality, professional boundaries, and compliance with agency policies and procedures.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Support data collection, HMIS documentation, and reporting requirements as assigned.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Apply trauma-informed care, harm reduction, cultural humility, and housing-first principles in all interactions and services.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Participate in staff meetings, trainings, and ongoing program communication.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Perform additional duties as assigned in support of shelter operations.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Minimum of one (1) year of experience in human services, hospitality, shelter operations, residential services, or a related field.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">High school diploma or equivalent.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Strong interpersonal and communication skills with the ability to work effectively with diverse populations.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Basic cooking, cleaning, organizational, and facility support skills.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Ability to manage multiple responsibilities and prioritize tasks in a fast-paced environment.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Commitment to trauma-informed care, harm reduction, housing-first practices, and Just Compassion’s mission.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Knowledge of homelessness, family services, or housing support systems.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Ability to maintain confidentiality and handle sensitive information appropriately.</span><br></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Preferred Qualifications</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Experience in food service, social services, residential programs, or shelter environments.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Food Handler’s Certification or ability to obtain within thirty (30) days of hire.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Bilingual or multilingual abilities, including Spanish, Russian, or other languages commonly spoken by participants.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Why Just Compassion: Benefits &amp; Total Rewards</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Just Compassion is committed to supporting the health, well-being, and professional growth of our team members. Benefits for eligible employees may include:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Medical, dental, and vision insurance plans</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Employee Assistance Program (EAP), providing confidential counseling, financial, and legal support at no cost to team members</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Individual Retirement Account (IRA) retirement savings option</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Paid time off (PTO) for eligible employees</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Paid sick time in accordance with Oregon law</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Paid leave benefits in compliance with Oregon Paid Leave Oregon (PLO), Oregon Family Leave Act (OFLA), and the federal Family and Medical Leave Act (FMLA), as applicable</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Wellness time to support overall employee well-being</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Eleven (11) paid holidays annually</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Professional development opportunities</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-style: italic\">Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services</span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">.</span></p>",
    "compensation": "$23/hour DOE",
    "departmentId": "18661",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": "18511",
    "jobOpeningName": "Shelter Support Staff",
    "departmentLabel": "Gresham - Family Shelter",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://justcompassionewc.bamboohr.com/careers/41",
    "employmentStatusLabel": "Part-Time"
  }
}