Animal Care Manager

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    "raw": "Belleville, Illinois, 62226, United States",
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    "id": "85",
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    "location": {
      "city": "Belleville",
      "state": "Illinois"
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    "departmentId": "18567",
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    "jobOpeningName": "Animal Care Manager",
    "departmentLabel": "Animal Care and Enrichment",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Belleville",
      "state": "Illinois",
      "postalCode": "62226",
      "addressCountry": "United States"
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    "datePosted": "2026-05-11",
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    "description": "<p><span style=\"font-size: 12pt\">BAHS ANIMAL CARE MANAGER JOB DESCRIPTION</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">GENERAL SUMMARY: The BAHS Animal Care Manager will be responsible for cleaning kennels, cages, and shelter facilities; providing daily care to shelter animals; providing daily enrichment and behavior assessments to all BAHS pets, and supervising Animal Care staff. The BAHS Animal Care Manager will assist in evaluating animals for potential intake into BAHS. </span><span style=\"font-size: 12pt\"><br><br></span></p>\n<p><span style=\"font-size: 12pt\">PAY SCALE: </span><span style=\"font-size: 12pt; font-style: italic; font-weight: bold\">The minimum rate for this position is $20 per hour. </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">SUPERVISOR: Director of Operations </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">MINIMUM QUALIFICATIONS:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">2 years animal care experience required</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Preference for high volume care &amp; cleaning, ex: sheltering, vet clinic, etc years non-profit experience preferred</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">2 years management experience </span>\n<ul>\n<li><span style=\"font-size: 12pt\">Ability to offer consistent feedback and guidance for direct reports, commitment to coaching and supporting direct reports </span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Knowledge of and comfort with cat and dog behaviors</span></li>\n<li><span style=\"font-size: 12pt\">Experience with creating enrichment and behavior programs for cats and dogs</span></li>\n<li><span style=\"font-size: 12pt\">Attention to detail</span></li>\n<li><span style=\"font-size: 12pt\">Must be computer proficient and able to learn shelter software and CRM</span></li>\n<li><span style=\"font-size: 12pt\">Proficient in Microsoft Office and Excel</span></li>\n<li><span style=\"font-size: 12pt\">Excellent verbal and written communication skills</span></li>\n<li><span style=\"font-size: 12pt\">Normal schedule is Wednesday through Sunday, some holidays will be required. Maximum hours for this position will be 40 hours per week. <br></span><br></li>\n</ul>\n<p><span style=\"font-size: 12pt\">PREFERRED QUALIFICATIONS</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Knowledge of shelter operations</span></li>\n<li><span style=\"font-size: 12pt\">Non-profit job experience</span></li>\n<li><span style=\"font-size: 12pt\">Experience with ShelterLuv, G-suite, and Microsoft Office suite<br></span><br></li>\n</ul>\n<p><span style=\"font-size: 12pt\">JOB SKILLS</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Must have good written and verbal communication skills </span></li>\n<li><span style=\"font-size: 12pt\">Must be highly organized, motivated, and detail-oriented</span></li>\n<li><span style=\"font-size: 12pt\">Must be organized and able to set priorities</span></li>\n<li><span style=\"font-size: 12pt\">Must be able to work well in a team environment with the public, co-workers, and volunteers</span></li>\n<li><span style=\"font-size: 12pt\">Must demonstrate emotional maturity and good judgment</span></li>\n<li><span style=\"font-size: 12pt\">Must have knowledge of animal breeds and behavior</span></li>\n<li><span style=\"font-size: 12pt\">Must be committed to the mission, values, and goals of the Belleville Area Humane Society</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Genuinely enjoys working with animals and is able to deal with them even when they are stressed, ill or in pain</span></li>\n<li><span style=\"font-size: 12pt\">Can work unaffected in an environment where dogs are barking.  </span></li>\n<li><span style=\"font-size: 12pt\">Work requires lifting and carrying animals and food bags (will be assisted by other staff members in lifting animals over 50 lbs)</span></li>\n<li><span style=\"font-size: 12pt\">Walks or stands for extended periods of time; frequently works in a bent position.  </span></li>\n<li><span style=\"font-size: 12pt\">May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases</span></li>\n<li><span style=\"font-size: 12pt\">Physical ability to clean </span></li>\n<li><span style=\"font-size: 12pt\">Must be able to be on your feet for large portions of the day and handle large animals</span></li>\n<li><span style=\"font-size: 12pt\">Allergies that are aggravated by animals or cleaning supplies may be a disqualification</span></li>\n<li><span style=\"font-size: 12pt\">Must be able to work outside in all weather conditions</span></li>\n<li><span style=\"font-size: 12pt\">Must be able to stand, kneel, walk for up to 8 hours per day</span></li>\n<li><span style=\"font-size: 12pt\">Must be flexible and willing to help with jobs outside of this job description<br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">RESPONSIBILITIES/DUTIES:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Manage and support Animal Care department employees</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Give suggestions and recommendations regarding hiring, firing and advancement or change of status of employees and volunteers</span></li>\n<li><span style=\"font-size: 12pt\">Train employees and volunteers in animal care</span></li>\n<li><span style=\"font-size: 12pt\">Evaluate employees and volunteers and oversee performance reviews</span></li>\n<li><span style=\"font-size: 12pt\">Set schedules and keep track of staff hours worked, vacation requests, and PTO</span></li>\n<li><span style=\"font-size: 12pt\">Address volunteer and employee concerns and enforce policies in BAHS’ employee handbook</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Participate in strategic discussions and planning of shelter operations that affect animal care, enrichment, and behavior</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Oversee maintenance of an accurate log of all animal care, enrichment, and behavior activities</span></li>\n<li><span style=\"font-size: 12pt\">Prepare SOPS and Plans for behavior and enrichment of BAHS animals</span></li>\n<li><span style=\"font-size: 12pt\">Serve with Animal Care and BAHS medical staff to assess animal behavior and select adoptable animals from partnering organizations and owner surrenders</span></li>\n<li><span style=\"font-size: 12pt\">Create, train and maintain programs for canine playgroups </span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Support Volunteer Coordinator with managing time and duties of volunteers</span></li>\n<li><span style=\"font-size: 12pt\">Manage and ensure completion of day to day operations of animal care</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Feed all cats and dogs in accordance with organization policy</span></li>\n<li><span style=\"font-size: 12pt\">Clean and sanitize all animal spaces in accordance with organizational policy</span></li>\n<li><span style=\"font-size: 12pt\">Greet customers as they come into the shelter, answer phones, and provide assistance in a courteous manner providing excellent customer service to all clients when needed.</span></li>\n<li><span style=\"font-size: 12pt\">Educate the public about proper animal care, behavior, return calls, and training and take calls related to this from BAHS fosters and BAHS animals as well as alums.</span></li>\n<li><span style=\"font-size: 12pt\">Provide quality customer service while assisting with animal care, enrichment, and behavior assessment processes</span></li>\n<li><span style=\"font-size: 12pt\">Assist with giving medication, drawing blood, surgery and other veterinary procedures as necessary</span></li>\n<li><span style=\"font-size: 12pt\">Rotate animals from indoor spaces to outdoor spaces, all animals should receive specific and specialized attention</span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Data reporting</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Prepare database reports via ShelterLuv to provide metrics on enrichment outcomes and to update animal records</span></li>\n<li><span style=\"font-size: 12pt\">Develop and implement program for animal socialization and enrichment</span></li>\n<li><span style=\"font-size: 12pt\">Strategically record comprehensive notes on individual and group animal well-being and welfare as related to animal lifestyle </span></li>\n<li><span style=\"font-size: 12pt\">Utilize data outcomes to improve programs</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Lift and carrying up to 50 lbs (over 50 lbs will have assistance)</span></li>\n<li><span style=\"font-size: 12pt\">Other responsibilities as assigned by the Director of Operations</span></li>\n</ul>",
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